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Honda Financial Services Complaints 128

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12:47 pm EST
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Honda Financial Services impossible to deal with.

We purchased a Honda Fit Sport early this summer from Honda Mission Valley in San Diego. We love the car and the Dealership was a pleasure to deal with. We have excellent credit (in the 800's) and are never late on payments and Honda Finance Department knows that but still treats us like criminals. For an unknown reason their bank keeps kicking back our online payments and they won't talk to us to help us figure out why. We didn't see it at first and became delinquent 25 days so our calls are automatically transferred to the Delinquent Department and both my husband and I have never been treated with surprising rudeness. They are impossible to deal with, won't listen and treat us like we are lying. I am sure in these times they have to deal with a lot of that but it would be easy for them to very quickly see this is not the case. We've been to our bank and also redone the page a few times to assure everything is the same as the number and address Honda Financial Services gave us and they are. In a two minute call they should be able to identify the issue. Their bank gives us no reason for the kick back which happens every month and we end up resorting to paying by phone. This last time we mailed a double payment by mail and it's been a week and still isn't showing it's paid, so we are back with the Delinquent Department again. Yesterday they refused to talk to me until I paid by phone and they wanted me to cancel the double check payment I sent them a week ago! They wouldn't even check with their own processing department to see if they had the payment... wouldn't listen to me and the treatment was like a mean school teacher shaking her finger at a child. At the time I was in the office of our Dealerships Finance Director. I watched him make at least 20 calls to try and straighten it out and he couldn't get anyone on the line to help him either and he witnessed the poor treatment they gave me. It doesn't appear he is willing or has the power to fix it but we will see. We are both competent capable people, in fact my husband is an effective Mitigation and Mediation Manager and he couldn't get anywhere either. It is going into the sixth month of trying to resolve what should be a minor issue and we are so frustrated we are going to go to our credit union and pay it off early so we don't have to deal with Honda Financial Services because we don't know what else we can do. We are really trying and they are impossible.

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Yandy G
Fort Lauderdale, US
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Feb 25, 2011 3:33 pm EST

I have been with Honda for 5 years now, had a care returned it and got another lease. late last year for the first time I was more than 30 days late on my payment due to the fact I lost my mother and I had to pay for her funeral. I explain this to Honda and I paid them within 40 days late, they still reported me to the Credit Bureau. I graduated college not too long ago and now I'm trying to purchase a home, this negative remark on my Credit looks bad, I tried talking to them but they refused to take it off or do anything about it. All I'm saying is show some compassion to your loyal customer, needless to say, this will be my last Honda purchase. I've learned from this experience.

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fedupwithhonda
Elizabeth, US
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Feb 08, 2010 2:07 pm EST

Right now the economy is doing very bad. It's tough to find a good job, and than many of us are losing hours in our jobs. My income has decreased by almost 30% since last year. But, unfortunately, I still have to pay Honda $540 a month and my auto insurance $300 a month. Thats more than $800 a month for the damn car!

yet, inspite of earning only about $1400 a month right now, I'm still paying Honda my obligations. I'm also paying $400 a month in rent, which means I'm barely getting by. I only eat 2 meals a day, I just can't afford to eat 3 times anymore

Muhattma Ghandi once said. "if fine clothes provokes poverty, burn it"

LIsten to Ghandi! He's giving us another option! Thats another option you guys have. "if a fine car provokes poverty, return it!"

declare bankruptcy---and get the loan canceled out (us taxpayers will wind up fitting the bill---but dont feel bad, us taxpayer money has already helped lehman, bank of america, wamu, and hundred of other "fat cats")

and start a new life!

good luck!

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4:37 am EST
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Honda Financial Services The lien holder lost my car's title

I purchased a 2005 Honda Civic in 2005 & financed it through Honda Financial Services. OIn 2007, they contacted me and told me they did not have the title to the vehicle and thought it might have been mailed to me in error. I told them I had no received the title from DMV or Honda Financial services. They sent me an application to apply for a duplicate title, I signed and returned the paperwork. I recently paid off the loan and called to find out when I would receive the title. They don't have the title. They think it will take 6 weeks to obtain the title from DMV. I wanted to sell the car by the end of the year but I can not without the title. The title to my car has been mishandled and no one will accept responsibility or help me. I do not trust them to follow through.

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6:45 pm EDT
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Honda Financial Services vehicle service contract cancellation

I canceled my vehicle service contract in May 2009 and it is September 2009. I have not yet got my refund back.

Count down of the reasons given so far:

#10. Honda of Kirkland says that the check is with Honda Financing Services who is the lien owner. They will have send it back saying that they don't have any interest on this car/ loan anymore.

#9. Honda Financial Services sends the check to Honda of Kirkland. Honda of Kirland says that it mailed the check but it was returned.

#8. Honda of Kirkland: Hard to catch the finance guy since he is either in a meeting/ attending to clients or on a vacation. After attempting so many times, I got hold of the guy who hardly turns up to work. He advices,
"Why don't you arrange for someone to pick it up? You only will have to send a fax authorizing the payment. After sending the fax, we called them back to schedule a day for pickup. "
When my friend called to pick it up, they said the check has been take care and it has been mailed.

#7. The check is sent back to Honda Financial Services

#6. If you can give us your Canadian address, we can mail you the check.

#5. We cannot mail the check to Canada. You will need to schedule a fedex pickup.

#4. We cannot handover the personal check to fedex. Nor can we allow you to schedule a pickup.

#3. My manager Monica is on leave. I don't know about the status of your check.

#2. Monica is on phone.

#1. Are you from Arizona? Your address is mentioned incorrectly in our records.

This hassle is still going on.

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fedupwithhonda
Elizabeth, US
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Feb 08, 2010 2:06 pm EST

Muhattma Ghandi once said. "if fine clothes provokes poverty, burn it"

LIsten to Ghandi! He's giving us another option! Thats another option you guys have. "if a fine car provokes poverty, return it!"

declare bankruptcy---and get the loan canceled out (us taxpayers will wind up fitting the bill---but dont feel bad, us taxpayer money has already helped lehman, bank of america, wamu, and hundred of other "fat cats")

and start a new life!

good luck!

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2:27 pm EDT
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Honda Financial Services account rep kemeesha

I had five payments left on my car when I lost my job. My so-called Honda account rep Kemeesha kept telling me to clean out the car because it was going to get towed. She even told me that she was going to come get it herself! The funny thing was that when I called Honda (and avoided her), her coworkers told me that the car was not going to get towed. I was still making payments (albeit late and not enough), and it wasn't worth it for them to tow the car. With that information, every time Kemeesha called me, I laughed and told her to come get the car. The car is now paid off and mine. Kemeesha, go f--- yourself!

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piggybankblog
San Diego, US
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May 09, 2011 11:54 pm EDT
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When I think of Honda and American Honda, I think of that piggy song by John Lennon:
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http://www.youtube.com/watch?v=sXdKlpBOvs0&feature=related
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Have you seen the little piggies
Crawling in the dirt
And for all the little piggies
Life is getting worse
Always having dirt to play around in.
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Have you seen the bigger piggies
In their starched white shirts
You will find the bigger piggies
Stirring up the dirt
Always have clean shirts to play around in.
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In their ties with all their backing
They don't care what goes on around
In their eyes there's something lacking
What they need's a damn good whacking.
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Everywhere there's lots of piggies
Living piggy lives
You can see them out for dinner
With their piggy wives
Clutching forks and knives to eat their bacon.
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On May 13th, 2011 - American Honda Financial Corporation repossessed my company cars, after only be a little over 30 days late. This was done even though I had bought Honda’s in bulk every 4-5 years for 25 years. You see, I had entered a complaint on someone named “Aaron” a month before, because he was potentially irregular and abusive, while he was threatening to take my cars, but after only being a few days late. Therefore, I feel that Aaron did this to me as a part of personal vendetta. Then Aaron would not let me pay the past due to get my cars back out, in which my company depended on these cars. Now I may lose my company because of potentially irregular and abusive collection method.
If you feel that you are a victim of Honda or American Honda Financial Corporation, please join my protest at piggybankblog.com at the following Honda protest link:
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http://www.piggybankblog.com/2011/04/28/honda-and-america-honda-finance-corporation-protest/
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You can read more of my story there, but you can also enter complaint there too, because my tracker shows that the Honda Corporation comes on my blog every single day, with the exception of Saturday and Sunday. So I know they will read your complaints for sure!
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Therefore, send your complaint to piggybankblog@earthlink.net with the following:
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1. Your name
2. Your complaint
3. Please put at the bottom of your complaint that you support the Wright vs. American Honda Financial Corporation lawsuit.
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My name is John Wright AND I AM FIGHTING BACK!
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Think Twice about buying a Honda! Think American!
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Divided we might have fallen America. However, United We Shall Stand!
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John Wright
Piggybankblog.com

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Bruce9
West Covina, US
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Oct 18, 2010 1:22 pm EDT

I had this same experience with a Honda Rep named Carlo (wouldn't give his last name) I was forty days late due to furloughs at my job asked him for a five day extension to get current. He told me to leave the car out in front of my house and he would have it picked up. well they didn't pick up the car I asked to speak to his supervisor and he told me his supervisor was in a meeting when i asked to be connected to the supervisor, s voice mail I was told that he (Carlo) was the only person i would be talking to. I have looked on Honda's web site and there is no complaint resolution or ombudsman of any kind available to the consumer. So after four consecutive Honda lease's and one Honda motorcycle purchase I can say with all certainty that this is my last Honda purchase If they will not here my words then they will not see my wallet.

The only good thing about a bad economy it that you really see what company's mean by valued customer for life.

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HondaMafia
Monrovia, US
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Jun 10, 2010 1:09 pm EDT
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Kemeesha, go f--- yourself!
Hear Hear! They are not helpful at all! I am 30 days behind and am trying to catch up but get the 35.63 charge every month. I call and try and work something out and they say. you just need to pay so you are not past the 10days... you need to get money from your mom... you need togo to your employer and get the money... excuse me! I believe this is wrong! they do not work with me... 27 payments to go and I cannot wait till I can say

Kemeesha, go f--- yourself! ------ and if there are any class action suits against this rip off financial company please I want to join!

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fedupwithhonda
Elizabeth, US
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Feb 08, 2010 2:05 pm EST

Right now the economy is doing very bad. It's tough to find a good job, and than many of us are losing hours in our jobs. My income has decreased by almost 30% since last year. But, unfortunately, Honda Financial Services doesn't care about this. They are unwilling to refinance or help people in tough economic situations. Even the 18% interest rate is very cruel by there part.

Bottom line is this: I still have to pay Honda $540 a month and my auto insurance $300 a month. Thats more than $800 a month for the damn car!

yet, inspite of earning only about $1400 a month right now, I'm still paying Honda my obligations. I'm also paying $400 a month in rent, which means I'm barely getting by. I only eat 2 meals a day, I just can't afford to eat 3 times anymore

Muhattma Ghandi once said. "if fine clothes provokes poverty, burn it"

LIsten to Ghandi! He's giving us another option! Thats another option you guys have. "if a fine car provokes poverty, return it!"

declare bankruptcy---and get the loan canceled out (us taxpayers will wind up fitting the bill---but dont feel bad, us taxpayer money has already helped lehman, bank of america, wamu, and hundred of other "fat cats")

and start a new life!

good luck!

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KUTTINUP2O06
Jackson, US
Send a message
Sep 07, 2009 1:31 pm EDT

I paid over $15, 000 for my honda but the total cost was $35, 000 which was a total rip off the honda that i was purchasing was only about $10, 000 to $15, ooo the recession hit this year and so i wasnt getting the hours i was normally getting . You would think Honda would've be sympathetic to my situation as i was laid off for 1 month, however they wasnt and repoed my car ...$15, 000 ive spent and i dont have a hub cap or nothing to show for it ...where is the justice!

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enfuriated
Oak Park, US
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Jun 30, 2009 8:06 pm EDT

Carolina, why don't you file a complaint against this company with the BBB? I wish you would! I have had a horrible experience with them too! It should not be allowed that these agencies behave in the way they do and get away with it! Strength in numbers! I urge you. At the least perhaps other consumers will be warned against getting involved with them!

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Betyy
US
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Jun 25, 2009 3:48 pm EDT
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Did you complain to anyone? Was there anyone to complain to? I have been harassed by these people too and I am looking to bring complaints regarding their abusive tactics to court. You are not alone!

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6:56 pm EDT
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Honda Financial Services do not apply principal payments

Honda financial makes it a pain to make principal payment. Their website does not allow for making principal payments, not does the website diplay anywhere the address where to mail principal payments. One has to be on the phone each and every time to have the payment reapplied to principle. Even when I sent the payment to the separate address they provide on teh phone for principal payment, my payment ( with the memo :PRINCIPAL ONLY) STILL got applied to both interest and principla. I am not sure WHY they think anyone would make additional payments if it does not reduce the interest. At any rate one has to spend 30 minutes on the phone each time when making a principal payment to get it applied (reapplied) correctly. It is a joke.

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hondaburlesonscam
US
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Apr 13, 2011 12:43 pm EDT

Google Honda of burleson Henry Coffeen III before buying a car or warranty.
http://www.hondaofburleson.com/web/careers

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NFCeastFan
Alexandria, US
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Apr 12, 2011 3:24 pm EDT

Reading these comments in embarassing. I feel embarrased FOR them. First off, to the poster who has 18% interest, maybe you should have read the contact you signed that said 18% INTEREST. First [censor]. Second, to the person who is late on their payments, you cant just pay payments towards your principal payment, you have to complete the minimum amount of payment through the standard payment. THEN you can also add more money towards your principal. Its says it right on the site. Honda finance is not a bad lender, its just people are stupid and dont read, dont ask what they're signing, and dont use common sense. Hell I'm only 21 years old, and I asked my dealer exactly what EVERYTHING on my contact meant, to make sure I knew what I was getting into. Use common sense people, it will get you pretty far in life.

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reallyreallyreally
Kansas City, US
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Aug 09, 2010 10:57 am EDT
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dear podabouthondafinace... if you went online and only specified a principal payment and did not make a regular monthly payment, this would cause your account to go past due. You still need to make a regular monthly payment!

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the truth will set u free
US
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Feb 12, 2010 11:18 pm EST
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WOW, somebody sounds bitter because they have poor credit and signed a loan at 18 percent. Why did you sign a contract for that much of a monthly payment if you cld not afford it? Oh, I know, it is HFS's fault! You thought you were ENTITLED to a new car and that is the exact reason the country is in the state it is in now! You are a ### and all of your idiotic comments cement that fact. Please keep posting, you make it easier for peolple to understand why the state of the current economy is the way it is. And, btw, Honda is a VERY conservative company. They cut wages, raises and bonuses' last year-please get your facts straight before you post.

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fedupwithhonda
Elizabeth, US
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Feb 08, 2010 1:25 pm EST

540$ a month car payment? And they only apply interest on extra payments? They charge 18% interest on there loans! THATS CRIMINAL! THATS ABUSIVE!

Honda Financial Services are SONS OF ###. I hope HONDA goes to bankruptcy in the future, even though right now they are sitting pretty, few dealers are immune to the coming economic collapse.

Hopefully these crooked, dishonest greedy ### will get what they deserve. They are no different than all the other lying snake oil salesmen who trick people into signing deceptive contracts that make you there economic "slave" for 6 years. This is modern day slavery

If I where you I would stop paying the payments, drive the car as long as you can (usually a repo takes up to 3 months) and just buy a used car on craigslist (u can find a good used car for around $3000)

Than after this, just declare for bankruptcy and let the government clean up the mess. Honda wont be able to touch you once you delcare for bankruptcy. If more Americans stop paying these greedy ### there loans (just like the mortgage mess) more of them will feel the heat, and maybe the government will start helping Americans with car payments just like they are helping Americans with mortgages they cant pay.

Than dont feel sorry for Honda, those greedy ### deserve to lose there jobs and I hope every single one of those Honda Financial people go to hell where they belong

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the truth will set u free
US
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Nov 16, 2009 10:05 pm EST
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Maybe the payments were not applied correctly because you spelled "PRINCIPLE" incorrectly! Check out the big yellow triangle with the exclamation point inside it : )

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POEDABOUTHONDAFINANCIAL
US
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Sep 27, 2009 2:01 pm EDT

I discovered how the real way Honda Financial Services work when I decided to make a payment to go towards Prinicpal only by the internet. After two payments that were specifically for principal only, I get a statement that says I am behind in payments and have a late fee. Meanwhile, they accepted my payments and the statement even says thank you for the payments. WHAT A SCREWED UP LENDER! I AM SO FURIOUS! THEY ARE UP OVER 28% YEAR AFTER YEAR BECAUSE NOT ENOUGH PEOPLE ARE COMPLAINING ABOUT HOW SCREWED UP THEY ARE LIKE ME!

DONT RECOMMEND ANYONE GETS A LOAN BY HONDA FINANCIAL SERVICES!

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Advocate 4 the people
New Orleans, US
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Apr 02, 2009 7:05 pm EDT

Your complaining about the only lender that is actually up over 28% year over year even in this downturn. If this is the least of your problems involving your Auto Loan your in pretty good shape.

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9:03 am EDT
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Honda Financial Services Terrible experience

For several months, I was consistently late on my payments. I spoke with a rep at Honda Finance who told me as long as I made payment before 49 days past due, I would be okay. My payments are due on the 21st of each month. I make payments same time each month, usually 45 days past due. I made July 21 payment on 9/04/08.

Payment was drafted. My Honda Accord was repossessed (early AM hours) on 9/10/08, when my August 21 payment was 18 days past due. I called rep and was told payment was not "accepted" due to account status. Would not accept August and September payments, wanted full balance $10, 179 by 9/25/08. Should I file bankruptcy? Have invested $15000 in the care with payments.

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1:50 am EDT
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Honda Financial Services crooks

I purchased a car about 2 years ago, and at that time, I was working at a Honda dealership. I had to leave my position because my elderly mother was hospitalized, and I was one payment behind. I attempted to contact them about it and make arrangements to get caught up, but I was told I needed to call two weeks ahead of when my payment is due to arrange that. I tried to get caught up, but never did. I eventually called them and told them to just come get it. They reported it as involuntary, and unpaid. My parents took out a loan against their house for me to pay it off, and they are still reporting that I owe then almost twenty thousand dollars! I surrendered the car about six months ago, and paid them off about four months ago, but my credit report shows that I owe them money, and I can't go buy a car anymore!

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hope for you
Chicago, US
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Jan 19, 2012 11:20 am EST

Lol the truth will set u free is such a ###, he patrols these boards and comments on anything that has to deal with Honda, don't believe me, click his name every comment made is toward a Honda post. He most likely is one those honda reps that's giving you guys a hard time, I feel sorry for you guys if this is the type of uncompassionate piece of crap you have to deal with, cause yea you know people don't lose their jobs or fall on bad times. And wow man can you even read or understand what some of these people are saying, they're not saying they don't want to pay they're asking for help, but I guess your either too stupid or uncompassionate to understand. Good bless you guys hope everything works out for you all.

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the truth will set u free
US
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Dec 30, 2011 3:37 am EST
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Do you guys reread what you write? The above post states, that the dealership CONNED them into making payments for over $500.00 a month and then goes right on to say-WAY OVER WHAT WE CAN AFFORD! Why did you agree? How is this the dealership or Honda Finance's fault? You knew going into buying that car it was too much. Cost of living did not rise THAT much over THREE months. Yes, a lot of people are struggling, but a business is a business. If you enter a contract, you should take it seriously and make sure you can meet the terms. I especially love the line-"Our credit was perfect until Honda...now, because of them, our credit is ruined". So you had no part in that? It's ALWAYS somebody elses fault nowadays. If you don't pay in time, after 30 days, you are reported to the credit bureau. They cannot pick and choose who they report. If you pay on time, you are not reported. End of story. Please, please, please-start being accountable for your actions and STOP blaming everyone else!

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Fed Up Like Everyone Else
West Palm Beach, US
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Dec 28, 2011 11:41 pm EST

Honda Financial sucks. They really do. They start calling you nonstop if you are 3 days late - it's insane! Our dealership conned us into over $500 mo. payments on a lease, way over what we can afford, and we made them on time for the first 3 months. But then it was just too much - cost of living keeps going up and we can't afford the $500+ pymts. anymore. Have looked into lease swapping but the balance due is way over the value of the vehicle since we had to roll over a negative balance from our trade. I have called Honda Finance begging them to give us a few months to get caught up (I am self employed and have a big contract coming up), but they won't hear of it! They keep threatening to repo if we don't pay up in full. They won't even try to work with you. Our credit was perfect until Honda...now, because of them, our credit is ruined. They are real bullies I tell you. We are still trying to keep the car and get caught up in the time frame we gave them, so in the meantime, keeping the car in a locked garage behind a locked gate with a no trespassing sign. We make sure we aren't followed whenever we leave the house. It's ridiculous to have to live like this. Unbelievable!

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0905asmt
Columbus, US
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Aug 29, 2011 6:42 pm EDT

https://www.facebook.com/pages/Problems-with-Honda-Finance/131090650320539?sk=wall

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tina18
US
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Apr 07, 2011 11:08 pm EDT

I have been a victim also. what can we do? as far as protecting ourself from this kind of thieves that don't have heart and don't understand... Honda makes money of of US consumers but yet do not work with them. WE NEED HELP! ANYONE?

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the truth will set u free
US
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Oct 07, 2010 9:22 pm EDT
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I am at a loss for words-that has to be the dumbest thing I have ever read. No wonder your company has problems.

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Anonemous1
Burlington, US
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Oct 07, 2010 1:02 pm EDT

I had a 06 Odyssey, been faithful at making payments when the economy went south. I own a business and was directly and quickly effected by the down turn. So became behind but was slowly catching up. Talked to their rude financial services personnel monthly, so as to stay in touch and not look like we were avoiding them. I had excellent credit going into this recession, but thanks to Honda Financial that is not so any more. With no warning or advise about what to do they come and take the van, mind you I am still trying to catch up the bill $400 behind and monthly payments $560. (so I am paying my payment + late fees + a little extra just trying to catch back up) After they take the van they will not tell me where the van is so as to claim personal property out I have to call the police to find out were it had been taken and that took 3 days because the repo company nor honda reported to the police in a timely manner. In the meantime when talking to honda they only want the full amount owed on the van. Well now I cannot get a loan, I had never talked to anyone about refinancing because I had a good rate with them and they never gave any idea that they would take the van. They then sent the van to a private auction so we had no chance of trying to get the van back.
Why would we want it back the van was in great shape we had taken good care of it and it had low mileage, make the van worth more. Well this could be tracked by honda because we got work done at the dealer. The van had just been in about 3 weeks prior for routine maintenance.
So what we feel happened is Honda is in the business of making money at any cost to the consumer.

1.They check to see the value of the auto through their honda service centers.
2. Check for any problem at all with the loan?(anything they can find to legally justify their side)(because if you are ever 1 day late at any time they can come and take the auto even if you are caught up on payments and all else is ok, you have breeched contract.)
3. Repo auto
4. Sell the auto at private auction were they can get more money and they have already checked this through their service centers when you take it in for service.
5. Make more than is owed on the original loan for the auto at the auction.
6. Make more from the original consumer by charging them enormous fees for repo, storage, preping for selling, etc.
7. WIN WIN for honda and the consumer gets SCREWED!
8. Honda has no heart.

So I will never use honda financial ever again. Because I feel I was taken advantage of. I had accepted all late charges and just wanted to get caught up and was doing so and was blind-sided by honda. If I had the money I would have hired an attorney and an investigator to prove my theory, but because of the economy I must choose to feed family :). Be aware of your terms with honda financial, find someone else who does not have the internal workings to be able to screw you like honda does. Especially if you take care of your auto.

We are doing better now and all honda had to do was probably wait another 2-3 months and we could have been caught up completely, and been back on track.

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Cobra5NC
Somewhere, US
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Jul 13, 2010 9:02 pm EDT
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Had a 36 Month lease on 2006 Honda Ridgeline from April 2006 through April 2009. I wanted to purchase the vehicle from them so I called and asked how much I owed. They refered me to the dealer who wanted to charge me an additional $499 "documentation fee" that they said was required by law. I had already paid a $499 "documentation fee" when I had initially leased the vehicle. The law states (in North Carolina) that they have the right to charge a documentation fee", but they also have the right to waive it. I spoke with a sales rep, a sales manager, and the accounting manager before they refered me back to Honda American Finance. They must have the ability to have Honda America Finance change a prompt on their phone line, because the next time I called there was a pay-off option on the menu. I purchased the vehicle using a loan from USAA in April 2009 and in August 2009 they billed me $119 for a fourth year of property taxes. I disputed the charge with them, but the $119 charge shows up on my credit report.

Moral #1: The documentation fee when you lease or purchase a vehicle is negotiable in most states.

Moral #2: Never finance through Honda Financial Services.

Moral #3: Never lease a vehicle.

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fedupwithhonda
Elizabeth, US
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Feb 16, 2010 4:25 pm EST

Mr. Truth why dont you stop eating for a change? Maybe you've never known the feeling of hunger, but every day 20, 000 people die of starvation in the world.

But of course, in the USA it appears that for most people all that matters is money. However, I've changed my mind. I think I'm doing option #1, I really don't think Honda would do option #2 if the tables where turned. Then again, Honda could also file for bankruptcy if they get in trouble in the future.

I wouldn't be surprised, the gov. is bailing everyone these days, why don't we all file for bankruptcy?

I think I'm going to start from fresh.

Does anyone know of a good bankruptcy lawyer?

That's it, cased closed.

T
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the truth will set u free
US
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Feb 12, 2010 11:27 pm EST
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The above comments are inane! What a ###! Please, stop eating all together so we don't have to read any more of your ridiculous posts.

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11:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Honda Financial Services they are taking me to court for non-payment so they say

I got a new car from Honda 2005 I have been making payments I lost my job and made some payments late call them to find out how much I owed and they send me the letter stating what I owed even though I knew that the amount was more then what I owed I sent them the payment. They then sent me another bill stating that I was behind and that they wanted the car not the payments and that if I did not take the car to a dealership that they would put my son in jail for seven years for auto theft . While I was making payments they were calling my son and totally abusing him verbally, they belittled him in any way they could to see if they could push the right button to get me to return the car back. Unlike you I really did not use the car I left it in the garage because I knew that they just wanted to get the car. I then also filed a complaint with the consumer protection agency and asked them if they could put my son in jail. They told me it was a scare tactic and to continue to pay them so they had no reason to take the car. They have been sending some of my checks back and as it stands I am going to court 6/10/08 because they want to repo the car. They state that I am 442.95 behind and they have sent me checks totalling about 3, 500.00 so far in cks that I have not cashed yet. They are charging me for their stupid private detective and esq. fees according to them. What you all should do is file complaints with the consumer protection agency, and the better business b nothing else will work with this company. They are trying to treat their car loans like mortgages. They have lost their minds. What could the incentive be? I don't get it.

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steve bogas
US
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Jun 07, 2023 2:46 am EDT
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I log into my account, but the website does not download properly. I cannot make payments as the pages have the tabs but not the ability to access those tabs. It has been this way since the "upgrade" more than a month.

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I will never buy a Honda again
US
Send a message
Sep 19, 2018 3:46 am EDT

To the rulers of Honda, kiss my but! You stink, you crooks! What you do to America makes ww2 justified! Hope you rote inhell honda financial!
FYI my 3000+ friends are never buying your crappy cars again!

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perl1111
US
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Aug 20, 2018 8:30 pm EDT

4/3/18. The customer representative named Brianna was extremely rude and combative during our phone conversation, didn't try to solve a problem, but instead was repeating same phrase over and over again, Refused to call her supervisor.

I would like to talk to someone who would be wiling to solve the problem.

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MeganBarnett
Burbank, US
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Jan 29, 2013 1:51 pm EST

I was not past due and turned in my car 2 months early. I paid the last two months the 20 something mile worth of overages and bought a new car. Now they want around $800 for repairs because the repairs total over $500 even though I have up to $1500 to be used in my contract for repairs. Their customer service is horrible and they never call you back and are just plain rude! One of the "Managers", Chris S told me they actually do not repair the cars just charge us for the repairs and then auction the cars off after turn in! Honda Financial is a scam!

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fedupwithhonda
Elizabeth, US
Send a message
Feb 08, 2010 1:42 pm EST

You have two choices: 1) putting food on the table and paying rent or 2) helping Honda Financial Services stay in business

I choose number #2, and thats why I am eating only 2 meals a day and going through the worse time of my life. But, I love Honda so much I don't want the "fat cats" to go broke

But if you value your life more than I do, than take step number 1. Stop paying the fat cats and put food on your table, pay your rent, take care of your family. The Honda people dont give a ### that the economy is in shambles, they want to stay "in business"

If you do step number 1, than please do go to a lawyer (some charge $700 for bankruptcy) and declare bankruptcy. This should wipe away all your debt with Honda. But don't feel sorry for the "fat cats" they are TOO BIG to fail. Trust me, the US government loves Honda also, and they will probably pay your debt with other American tax payer money, just like they did with Lehman Bros, Bank of America, Washington Mutual, and all the other "fat cats"

Lets continue to make the "fat cats" rich!

yea! the american dream!

T
T
the truth will set u free
US
Send a message
Nov 16, 2009 10:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why are 99.9% of the complaints against Honda Financial Services from people who were past due and failed to make payments in a timely fashion? Just out of curiousity, when you go to the supermarket, do they allow you to load up a couple carts of food, leave, and then make partial payments on the groceries you took? Didn't think so.

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About Honda Financial Services

Screenshot Honda Financial Services
Honda Financial Services is a subsidiary of Honda Motor Co., Ltd. that provides financing and leasing options for Honda and Acura vehicles. The company was established in 1980 and has since become a leading provider of automotive financing solutions in the United States. Honda Financial Services offers a range of financing options, including retail financing, lease financing, and balloon financing, to help customers purchase or lease their dream Honda or Acura vehicle.

One of the key advantages of Honda Financial Services is its commitment to customer satisfaction. The company offers a variety of online tools and resources to help customers manage their accounts, make payments, and access important information about their financing options. The company also provides a range of flexible payment options, including automatic payments, online payments, and payments by phone, to make it easy for customers to stay on top of their payments.

In addition to its financing options, Honda Financial Services also offers a range of protection plans and warranties to help customers protect their investment in their Honda or Acura vehicle. These plans include extended warranties, vehicle service contracts, and GAP coverage, which can help customers avoid unexpected expenses and protect their vehicle's value over time.

Overall, Honda Financial Services is a trusted and reliable provider of automotive financing solutions that is committed to helping customers get behind the wheel of their dream Honda or Acura vehicle. With its flexible financing options, commitment to customer satisfaction, and range of protection plans and warranties, Honda Financial Services is a great choice for anyone looking to finance or lease a new or used Honda or Acura vehicle.

Overview of Honda Financial Services complaint handling

Honda Financial Services reviews first appeared on Complaints Board on Jun 9, 2008. The latest review 2024 Honda Civic backordered part - no assistance was posted on Feb 22, 2024. The latest complaint Cannot get into my on line account to make a monthly payment. was resolved on Jun 11, 2020. Honda Financial Services has an average consumer rating of 2 stars from 138 reviews. Honda Financial Services has resolved 17 complaints.
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  1. Honda Financial Services Contacts

  2. Honda Financial Services phone numbers
    +1 (310) 972-2239
    +1 (310) 972-2239
    Click up if you have successfully reached Honda Financial Services by calling +1 (310) 972-2239 phone number 6 6 users reported that they have successfully reached Honda Financial Services by calling +1 (310) 972-2239 phone number Click down if you have unsuccessfully reached Honda Financial Services by calling +1 (310) 972-2239 phone number 10 10 users reported that they have UNsuccessfully reached Honda Financial Services by calling +1 (310) 972-2239 phone number
  3. Honda Financial Services address
    1919 Torrance Blvd, Torrance, California, 90501, United States
  4. Honda Financial Services social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2024
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