Honda Motor
Reviews and Complaints

I bought a Hero Honda Splendor Plus Motorcycle from Jasodha Auto Gurgaon.From the first 2-3 days, Following problems started
1.Fire Pushing Problem
2.tapit problem
3.chain set problem'
4.shocker problem
5.bike automatically offs
I visited the Jasodha Auto and explained them the whole problem, they said we'll fix all your problems, they took the bike and they hardly took 15 mins in the service.when they gave back the bike to me said that all yours problems had been fixed.on the very day the abovementioned problems started again.I visited next day again and stated every thing.they assured me to fix the problems and did some work on my bike and returned to me . but the same problems accured again .
I have written to HeroHonda.com many times but no one has contacted me yet.I am very frustrated .

i purchased new cbz extreme on eighteenth december 2009 and had serviced it at eight hundred kilometers, before service i was getting about forty eight kilometers of mileage with in the city limits, but after service i am getting forty three kilometers of mileage and i am maintaining the average speed between 40-50km/hr and one more thing i am getting irritating sound of fuel gauge while driving if the petrol becomes less than one litres so kindly give me a proper solution for thse problems and help in smooth and cherish drive.because i had invested aroun seventy thousand on my vehicle...

Dear Sir,
We Purchased 2 Motor Cycle in April 2009 From Rishabh Auto Amritsar. Pb. Batala Road, Now at this year 2010 march one of our bike got damage from front in an accident. when i gave my bike to agency (Rishabh Auto) for the repair & replace the danaged parts. after claim the insurance company (National Insurance) when i went to recieve my bike I got strange to see the condition of my bike the part front speed meeter which was damage and got to replace by the agency was duplicate and the staring which was also damage told me that it is replaced but sorry to say it was also repaired and not changed. But the agency employee said that these are changed and new. But i am very sure that these parts are duplicate and fakf.
Dear sir it is my request to you to replace my duplicate parts and threat to the company authorized for suing fake parts Kindly take any action to these thief to stop these kind of activities

My bank loan for bike was sanctioned and coming month i was going to pay the First EMI but still i didnt get the bike from that dealer and they are saying that pay first EMI and bike will come in 20 days...

Always having a mantra as 20 days.. Whenever we ask for bike saying that bike will come in 20 days..

be careful and pay the amount after seeing and confirming the bike.

Sir/madam,

We are pleased to inform you of the release, of the long awaited results of the honda car international promotion program, your email address has luckly won you the star-prize of £1, 750, 000.00 gbp. Contact the claims agent.

Contact mr. Richard olsen
Honda claiming security agency.
Email: [protected]@w. Cn or [protected]@safe-mail.net
Tel: +[protected]

You are also advised to provide him with the under listed information as soon as possible:

1. Name in full
2. Address
3. Nationality
4. Age
5. Occupation
6. Phone/fax
7. Present country
8. Male/female

Yours sincerely,
Tanvir shams (program co-ordinator.)

HERO HONDA PASSION PLUS 2008 DECEMBER
Compliant On Service
I Bought Hero Honda Passion Plus ( Dec 2008) From Annapurna Auto Agencies ( Kothapet, Guntur, Andhra Pradesh)...
Free Services Of mine Are completed..
I Gave It for Service last Month With Many Comliants 7 now My bike Found With All The Problems back As like One month Back ( Chain problem, Weak Battery, Brakes..etc)

I m very Unsatisfied With Service rendered To Me...

Bike No: AP 07 AS 6397

i bought new karizma of hero honda and its rear suspensin is not working propely from the day first.. i complaind many time but the are not able to make it proper the donot do proper servicing...

Anand sagar
[protected]@yahoo.co.in
[protected]

Ahmed Salim Elremeily
Dubai – U.A.E
10-march-2010
Honda Accord 2009
Mobile : [protected]
E-Mail: [protected]@alshayauae.ae

Dear Sir,
I am writing to you to complain about my Honda accord 2009 car and more than two problems I've faced with the car, the service center and the body shop, (Alrashedya branch) – Dubai – U.A.E.
I am putting this issue up on Web after 15 months of unsuccessful attempt to make Honda UAE to listen to me and to fix the problem I am facing. I bought a Honda Accord in month of November 2008 from Honda UAE. I noticed that there is a squeezing sound coming from the Tires
By the way I’ve Paid more than 27500.00 $ for this car
After less than two month using the car I start hearing a squeeze coming from the brake and when I send the car for the 5000 Km service I complain about that sound and the service advisor says that he will check that and he didn't do anything, and he had done the service only and I toke the car cause it is my only car and I don't have alternative car to use and I was suffering from the rented car so I said maybe I will bring the car back later.
After another couple of months I send the car again to the service of 10000 km and I asked to check the brake sound and I've get a promise that they will do it, when I've received the car back they told me that the brakes beads was changed through the service and the problem is solved.
After two days the problem appears again. And the sound is becoming louder.
But this time I returned the car back to them and complained about the sound and they send a technician for the check and to give a feedback and they called me after that saying that there is some parts need to be changed and they will change it on my cost?! When I asked why on my cost this is a new car and the problem is there since a purchased the car they refuses and I accept to change the parts on my cost, and they charged me for that around 200 $, and they said they replaced something inside the wheels or something like this, and the problem is solved .
After no more than two weeks again the problem appears, and squeezing sound is there, the same story happened again when I send the car to the 15000 km, 20000 and the 25000 km services, I get too many promises and no action is taken,
And now I am using the car with this annoying sound and I don’t know where I will reach
Sometimes I am afraid when I use the brake the car will not stop or I will lose control or any dangerous action may happen,
This was my first problem
My second problem happened when Unfortunately I made an accident like a month ago and I send the car for the body shop, the accident was in the right front corner of the car and I make it clear to the advisor that after the accident the steering wheel was not straight and the balance of the car is not correct, and he promise that for sure that problem will be solved when they fix the car
And I received the car and the body was fixed but the steering problem still there and the steering vibrates and shakes when I drive over 100 km/hour speed, the car is sliding and moving to the left when I release the steering wheel.
Really I don’t know why I started to hate my car and was not expecting this kind of problems with a good car like Honda and I was not expected that kind of customer service from Honda
When I renew my insurance I’ve insisted and pay more money to get the service only inside the agency. But really I feel like it was a big mistake
What I require?
I need the problems to be solved, not more than that,
I’ve contacted you and I wish that I can find a solution with you
I will be waiting for your reply

Thanks
Ahmed Salim

I had bought Hero Honda Hunk on 13th of march 2009 from Patliputra Automobiles, Exhibition Road Patna.Since i am a new user of bike so i didn"t noticed that there is gas welding done almost 6 inches area around the airfilling nozzle of both the wheels.When i noticed the same bike of my friend and compared it, i came to know of the defect.I went to the showroom but they are not ready to agree on the defect for same.

Dear Madam/Sir,

IRRESPONSIBLE BEHAVIOR/FAILURE IN COMMITMENT

HONDA CITY ZX No. DL 4C NC 3045

I am to inform you with pain that I booked Honda City ZX with M/S Sugoi Motors (Unit of Ring Road Honda) Najaf Garh Road, Moti Nagar, New delhi with a commitment for the delivery on 18 Jul 2008, being the wedding anniversary day of my son Saket Mangla. But Sugoi Motors failed to deliver the car on that day inspite of my repeated calls to Mr Sheetal Preet singh, The Manager there. He started avoiding my calls, then I had to visit personally to him on 18 Jul 08 and asked him as to why he was avoiding my calls, his reply was that I was not the only customer, he has got so many other customers too.what a polite reply from a show-room manager? On my request to expedite the delivery, his reply was that he would deliver the car only if he gets the SMS from the bank regarding loan approval. When I told him that I wanted the car for this particular occasion why did not he coordinate with the bank well in time, his reply was that bank takes its own time. Then I requested him to take another cheque of Rs Four Lakh from me as a guarantee for the loan, he declined that offer also as if he was adamant not to deliver the car for this occassion. Inspite of my repeated requests, he never bothered to talk to the bank official to check the current status. If Mr Singh was unable to get the things done from the bank, then why did he commit to deliver the car on 18 Jul 08 at the time of booking. So the very purpose of buying this car was defeated by the callous and negative attitude of Mr Sheetal Partap Singh. Next day again I visited the showroom and I found Mr Karan Kapur sitting in Manager's Chair. I narrated my story to him, then he told me that bank's approval has not been recived yet but he would deliver the car without the approval and he deliverd the car on 20 Jul 08. I want only one clarification that when Mr Karan Kapur can deliver the car without bank's approval why Mr sheetal did not show this coutsey when he knew that I want the car very badly for that occassion. Is it not desirable from a manager?

After taking the delivery on 20 Jul 08 at 1500 hrs when we reached our place we found that one of the side mirrors was not moving when we tried to move it with some strength, it came out. We brought this thing to the notice of Mr Singh, his immediate response was that we will have to pay Rs. 2500/- for the mirror. On our request that we are not supposed to pay as it was a manufacturing defect, his reply was that why did we not check each and every thing before taking the delivery. Then I requested him that its not possible to check each and every part of the vehicle before taking the delivery. He said that since we did not check before taking the delivery, we will have to bear the cost mentioned by him. Immediately I rang up their VP Mr Jain, On his intervention Mr Abid from their workshop approached my son and taken out the mirror from the car. Mr Abid and Ms Dimple told my son to bring the car other day and mirror would be refixed without any paymnet. But next day we received a message from Mr Singh that we will have to pay the cost of the mirror. I am failed to understand why contradictory statements are given by differnt officials of the same show room. Its sheer harassement to a customer. Then I again contacted Mr Jain, after that I received a call from Ms Jasbir CRM of M/S Sugoi Motors telling me that the mirror will be replaced free of cost.

Now comes the question of Transparency. There is no transparency in the allotment of Registration Numbers. These numbers are kept secret from the customers. I requested for two numbers i.e. 3033 or 3060 but Mr Singh declined both the numbers with a plea that both the numbers are on hold by other customers. when I asked him to show me the booking of those cusomers for whom these numbers have been kept on hold he declined that too and alloted me 3045. Had their been transparency I would have got the number of my choice.

let us come to the upkeep of the showroom. Air Conditioners of the lobby were not switched on. It was very humid atmosphere inside the lobby. Thay cannot take an excuse that power was not there as power was very much there. Its my suggestion that Honda Car Show rooms should maintain some standards.

At last my submission is that the Manager of this show room Mr Sheetal Preet Singh is insulting the dignity of the chair where he is sitting. This chair not only repreasents M/S Sugoi Motors, it represents Honda Siel Cars too. His irrisponsible behaviour brings disrepute to M/S Honda Siel Cars. Could you pl look into the matter and request this gentleman to behave in a responsible manner. Show room officials should be strict to their commitment. There should not be contradictory statements of different officials of the same show room. They must maintain some decorum.

Truly,

V K Mangla
Mobile: [protected]
Tele: [protected], [protected]

Carbone Honda of Utica, NY sold me an '09 Fit 10 months ago. Part of the deal was that they would install an aftermarket cruise control when one became available. One (or more) have been out for months now and, despite repeated calls, Carbone has neither installed it nor refunded my money- they made both promises, at various times.
ALSO, they sold me a car with a battery too small to start it in typical cold winter conditions. It is about the size of a motorcycle battery and when it gets to 10, the car barely starts. Below zero, it's no go, while; my 9 year old car and truck start perfectly. Carbone insists there is nothing wrong and will do nothing about replacing the battery with a larger one. I did not imagine the 2 days it would not turn over, nor did I imagine hours on a trickle charger to get it so I could bring it in only to hear they'd do nothing about it.
Buy a Honda, they are decent cars, - but buy it elsewhere.

I, R M Dhavale staying at Pune have purchased Passion Pro button start on 25/01/2010. On the next day the vehicles Battery, Starter Relay and Fuse Box was stollen. I have visited the authorised service centre for getting new spares, but they have shown there inability to supply the spares as the same are not being produced/despatched from the factory. Since near about 23 days have passed I am keeping the vehicle in garage and not able to use it. If the company is not able to supply spares in time what is the use of selling the vehicles. Therefore iot is requested that the necessary spares may please be sent to M/s Niksia service centre, Pune Maharashtra

My name is sriilayraj in 2007 I took a vehicle hero honda passion plus, for icici bank loan no: ltcgp0009442677. I completed my vehicle loan on april 2009, yet I never receive any acknowledge from icici bank till now, if I clear all finance amount installment please send me noc or and send me message and mail me &and also icici branch employees never give proper information, that why I mail you hope you people should cooperate with me and do ur best

Hi team,

Complaint vehicle no: th34 h 0344
Vehicle current kilometers:[protected]

This is selvakummar v. P from erode district, tamilnadu state
I want to complaint about the hero honda showroom (msk motors) which is located in erode, tamilnadu.

I was very much interested and my dream bike is to buy splendour plus (silver color). I was making fight with my dad to buy this bike.

I was bought at 9-3-08 and then first six month valve is griped out so it create noise in bike. Every month I show to service they tightened. At last fourth month they this is company problem so we replace place using warranty.

Complaint :
After one month I showed to him again valve noise is arising service man said its regular noise its no problem.

Now I can ride the bike with valve complaint. Now valve noise was raised heavily. Now I showed to service center [protected]). They didn't give any response for me. Then I said using warranty to replace my bike or engine. Then mechanic said manager will approval for do this work. Then I went see the manger but they was in leave. I spend most of my time for service center problems. So this will create lot of problem and lots of problems for me. As soon as please take any action. So again and again I didn't ride the bike with the valve complaint.

Please provide new bike for me or
Please take action to replace new engine.

At some friend ride it and said "herohonda" they can provide damaged vehicle like that to you (selva). So I was very disappointing about hero honda company and that brand name.

Otherwise you need any proof means I will submit to you. Please take replace my bike. This will helpful for my studies.

Thanks,
Selvakumar v. P
+91 [protected]

Dear Sir,
My Hero honda Street is in the showroom for last 7 months. The officer from Delhi had been to Lonavla, viewed my vheicle, and said 30 days tiem period. After that I am just phoning or taking rounds and round to the showroom at Lonavla. Which is agian not in the city, it is away from the city, Mr. Raghvendra Roa had told me to deliver the vhecile to the concerned showroom, after that the vheicle is in the showroom, still they cry for parts not arrived from the delhi. Iam amiling mr. Raghvendra Rao, but no response.

If the company feels WE HAVE MONEY AND OTHER POWER TO SUPRESS CUSTOMERS. You are fooling yourself.
Still requeting you to do the need full at the earilest, and oblige.
Waiting for your response.
Thanking you
Parag Shidhaye

Firstly, this is regarding the faulty in the above said vehicle, and after some time and arguments made, the said distributor do not want to bear any responsibility
My purchase of this honda made honda civic lates model 2009, did not reach its quality and perfection, as how it was suppose to be. I did not enjoy my drive ever since I bought it, having engine noise issu and I consulted even the 'service after sales', at the honda service centre, and I continued facing more and much more trouble. And dismantal the new engine parts. (att photo) it is like honda selling its "rejected" cars and cheating its customers.
Don't buy honda if u need quality car and better service

Firstly, this is regarding the faulty in the above said vehicle, and after some time and arguments made, the said distributor do not want to bear any responsibility than offering me an extended year of warranty and free service,
My purchase of this HONDA made HONDA CIVIC lates model 2009, did not reach its quality and perfection, as how it was suppose to be. I did not enjoy my drive ever since i bought it, having engine noise issu and i consulted even the 'service after sales', at the HONDA SERVICE CENTRE, and i continued facing more and much more trouble. and dismantal the new engine parts . (att photo) It is like HONDA selling its "rejected" cars and cheating its customers.
dont buy honda if u need quality car and better service

i had purchase a splendor+ from sahib automobiles sahibabad on 11 oct 2009. at present, the colour from petrol tank has removed. I had mentioned my problem to the manager of sahib automobiles, but they cant not take any action & also didnot give me the complaont no .so plz solved my problem as soon as possible.
thanks
mohit tyagi
701 taga sarai hapur U.P
[protected]
bike no : up 14ax 9499

The 2010 Honda Accord Navigation System has accurate milage to destination estimates, but the Time-of-Arrival Estimate is off by about 3 hours / every 500 miles.

I had booked honda activa on 12thseptember 2009 by paying rs.1000/-, with the authorized dealer om saihonda at mindspace, malad west, mumbai. The vehicle was booked in the name of sharmin wadia. I was given a commitment of 45 days for delivery of the vehicle. It is almost 4 months and still I have not got a single call from the dealer regarding the vehicle.

I have been constantly following up with the dealer regarding the vehicle and everytime I get a answer saying, you will surely get a call next week.

I want the company to take some strict action against om sai honda for cheating the customer by giving unnecessary commitments and taking money from them.

Needless to say that the customer has faith in honda's brand name and it is very disappointing for a customer towait for scooter for4 mths and still nt getting any positive response. I have lost interest in buying the vehicle and want compensation from the company for unnecessary helsing the customers money and wasting customer's precious time for waiting forthe vehicle.

Awaiting some response. Request you toget in touch with me on [protected]