Hostess Brands’s earns a 1.0-star rating from 810 reviews, showing that the majority of snack cake enthusiasts are dissatisfied with sweet treats.
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deep fried twinkies
I found this product on the shelf as a display along with many other packages of deep fried twinkies at Mc Dill Air Force base commissary in Tampa, Florida today. When I got them home all of this product had mold. I had thought it was strange to see them out of the freezer section but just thought they had a product now that didn't need to be frozen. It plainly states on the box to keep frozen. I called the customer service number at the commissary and whoever I spoke with could have cared less.
product fruit pies minis
I have now purchased several packages of mini pies apple and cherry my complaint is the filling inside. It is a gummy texture and chewy. I have bought Hostess products for many years. My grand children like them for after school snack but lately they say are yuck like a stale gummybear. I hope you can correct this problem I was so excited when your products came back to the stores thanks for your help.
The mini pies by hostess the filling inside is a gummy, chewy texture. A lack of flavor but the crust is just like it has always been. I have purchased several packages from different stores and they are all the same. very disappointed.
I use to eat the cherry pies every chance I got. Last week I bought some mini cherry pies for work lunches. Terribly disappointed as well, not just because they are ridiculously small for the price, but the filling tastes like old gummy filling which is awful! As of course I was waiting to take a bite if some REAL cherry pie filling. All I can say is I will Never buy this or any other Hostess product again. And I sure hope your business is at least doing something good and useful with your Profits! So sad for the name brand!
new suzy q's
I purchased 2 boxes of the so called new Suzy Q snack cakes at Walmart. I was disappointed to the point of anger! How dare you call those tiny horribly dry as sand cakes a Suzy Q? Either bring them back right or don't bother trying to push this deceitful crap on us. Most of the outside of the cake came off on the cardboard strip! My 3 year old neighbor child nearly choked on them. This is a totally unacceptable comeback of Suzy Q's. All you wanted was to make them twice as cheap and a higher price. The Ding Dongs were so tiny in size. Will find other snack cakes for my family from here on!
i purchased two boxes of your "now even better tasting" SuzyQ's and the are disgusting. the cream filling, which was once the very best part of the treat, is now very thick and gross. why would you change the perfect treat?
please change it back. i will not buy them again. shame on you
My son just brought me home a package of the 2018 New Improved version of my old favorite Hostess Suzy Q's. Much Improved! Not quite as awesome as the ones that we grew up on in the 60's but pretty darn close. Not convinced about the "50% more cake" part but the cake tastes better and the shape better resembles the original ones AND there is a MUCH better ratio of creme filling between the cakes now. Thank You Hostess!
So here it is june 17, 2018 and thought I would see if you guys changed the crap you call now even better tasting! did I say crap! I wrote about these when they came back out in the stores. well nothing has changed they still taste like rubber! the cake part is so so, the cream is so rubber and thick it stinks. take these things off the shelf, they are a big disgrace to the original suzy q. for the stars if it could not show stars that would be even better. box of 6 and 5 are going to the trash, yes that's how bad they are. hostess you need to take that [censored] cream out and put in the twinkie cream that would be alright or even way better. wont buy these pieces of crap again!
Just want say thanks for the recent improvement to more cake and creme in your 6 pack. Reminds me of the way it was years ago. Now I'm back as fan of Suzy. Have you considered a further improvement like an 8 pack?
Apparently you never had a real SuzyQ from the 70s or 80s before Hostess sold out to these peeps. The new ones are a major disappointment
Truly horrible and disappointing
I grew up for several decades on Suzy Q's. It was the only Hostess product I ever bought or ate. Loved them.
When they went away, it was a bad day.
Now that they have tried to bring them back in an altered form, an even worse day.
Just finished one, and it will be the last I ever buy.
Whoever owns the Hostess Brand needs to address the complaints of their consumers before the brand ends up failing again.
It's a shame when a product is ruined like that.
You just lost another customer.
Looks like TastyKake will be getting 100% of my business from now on.
You could learn something from them.
These are an insult to the original. rather you not make them at all. was my favorite of all the hostess products.
Might as well not make the suzy q's for an insult and really bad imitation!.
they were awful - not creamy or chocolately!
I purchased a box of your suzy q's on 11/7/2016 and the best by date is 11/26/2016 and after opening the product and eating one it was hard and dry and stale. I was so disappointed in the product. I wanted to try something different I always buy the cupcakes and zingers but I will never buy the suzy q's again
food
My wife purchase two bags of mini donuts, one powdered, one glazed. Both had a terrible taste, like Kerosene. Both were old tasting. Bot had ok dates. One was dated June 02, 2016, the other was dated May 20th 2016.
we ate a couple from each bag. Did not finish donuts at all. We still have bags and donuts. Not good at all and tasting terrible. We would some sort of response.
their cookies were almost old
I have bought cookies from the company www.hostessbrands.com. I received two packages and was shocked that the expiry date was almost due. I emailed the seller and told that I wouldn’t happy to get almost old cookies, and I would love to get money back or change these packages for new one. But the seller told me that they wouldn’t send new order, because they haven’t had time for me and my problems. Awful attitude.
out of date
I opened my Twinkie today to find a large amount of green slime inside the packaging and on the cake itself. Prior to this I ate another bar which had no problems (as far as I was aware anyway), I am utterly disgusted. I don't know whether a mishap happened with the individual bar being out of date or in the box, but it makes me feel as if one of their employees had a cold at the time of packaging. Kinda ruined twinkies for me. PS. I bought this product yesterday, in date.
Terrible quality, taste
The New Hostess Bakery, Hostess Brands, etc., is foisting its old brand name, but selling terrible quality snacks. So far I've tried the old Hostess labeled traditional chocolate cupcakes and their Fruit (Lemon) fried pies. The new stuff is of excessive sugary content and lacking texture and flavor. Yecch! I suppose the buyers (Little Debby?) need to pay for their purchase, but it won't be with my money!
Read full review of Hostess Brands and 33 commentsexpired on 10/25/10
It is understandable why you would not want to check the expiration date on all of the products that you purchase. People who tell you to do this are irrational. However, the complaint should be made toward the grocery store that you purchased the item from, they are the ones in charge of taking items off the shelf that are beyond expiration date. They are the ones who put out an expired item in the first place.
Read full review of Hostess Brands and 5 commentsmold
Just purchased at Wal-Mart on 08/19/2015, opened next morning and there was a large amount of mold on one. Would like a replacement or refund. My phone number is [protected].
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a box of Iced Vanilla Zingers on February 2nd 2020 at my local Walmart in O'Fallon IL and when I got home and opened the box everyone of them are burnt. And they don't just look burnt, they taste burnt too. Why did Hostess quality control not catch this, I'm sure it's not just one box?
Bought a box from local Dollar General Store in Bronson Michigan at least half the box was so hard couldn't eat them I have bought from there several times this has been the same over and over I have been a buyer of Hostess for many years thinking of a new brand to turn to if this continues they claim to be fresh but in my case they haven't been
I recently purchased an 8 pk of Hostess Donettes on the go. Exp. date 1/7/20. Code G102421000 297 18:58. These donuts have a strong chemical taste. I have been a purchaser of Hostess for many years and have never had product with a taste like this. I have not seen a recall for this but there is definitely something wrong with the product.
then are as hard as a rock and tasteless i have two boxes of 6 individually wrapper pastries iced cinnamon rolls uneatable best by feb 03/2020
[protected] 334 07'22 waste of money i will not buy them agent
I purchased a bag from family dollar got home my wife had a big dinner on the table I ate a donut and they was stale I got sick allover the table
Hello i purchased some donuts today at wal mart and they are stale and not very good im including photos i think they expired in October i am very disappointed in this experience with your brand
The bag was over powering! Like finger nail polish remover. I was going to feed my 3 yr old and 8 yr old. I felt so bad because I argued with them to eat their breakfast and then I checked it out and THATS WHAT I WAS TRYING TO MAKE THEM EAT. Poison!
I purchased the hot cocoa and marshmallow donuts...3 of the individual packs only had 2 donuts while the others had 3 donuts in the packs.
these donuts were stale and expiration date is Jan o8, 2020 these were totally sealed UPC [protected]
Diane Dudenhoeffer
61 Kensington Palace Dr.
Troy, Mo. 63379
I bought them 3 times and every time they was old and hard and waste of my money i buy hostess cakes all the time I'm very disappointed I'm to the point of not buying from hostess anymore
thays not zinger
Kentucky Fried Chicken, MAURITIUS ISLAND - quality of food has deteriorated
Complaints.com received the following consumer message on June 7, 2002:
From:
RE: Kentucky Fried Chicken, MAURITIUS ISLAND - quality of food has deteriorated
IF POSSIBLE FORWARD THIS MESSAGE TO
Customer Service Head office. OF KENTUCKY FRIED CHICKEN of US. AND those responsible for KFC in the INDIAN OCEAN. SIR
== The service of the employees of KFC in MAURITIUS are OK.
BUT the FOOD SERVICE has drastically deteriorated during the last THREE years. ENOUGH IS ENOUGH.! Example:-
The ZINGER/ROUNDER has lost its great taste; WIth just ordinary bread and ordinary fried chicken;that I myself can make at home.
KFC in MAURITIUS is now being viewed as money maker rather than offering good service. Can YOU REMEDY this situation as fast possible through BETTER advice to KFC STAFFS in MAURITIUS. and offer us BACK that product with its GREAT TASTE.
THANKS!. MAURITIUS ISLAND is situated in the INDIAN OCEAN
From: Message Author (click here to email author)
Date: Sunday, 09-Jun-02 00:00:00 CDT
kfc need to improve money is gud but great food will make good money
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a box of 8 hostess cupcakes. Two of them were not filled with any creme. Very disappointing..upsetting!
This is not the special childhood memory I remember! Very sad .
Looks nothing like the picture and barely 2 bites. These are so small. I added a picture to show the size of the actual cake. I think Hostess should reconsider the size and make this bigger.
March01 2024 local family dollar store 3.50 a box of kazbars box says 8 mini bars why is there only 6 in my box.and 1 of the 6 was open the box wasnt rioped or anything i sent the numbers off the box i went to the store and reported it but they said i had to contact complaints
Saturday February 17, 2013 - Walmart store in San Diego purchase - Opened the box of 10 zingers for my household- they have gotten a lot smaller which is fine but one of the 10 count in box was an empty sealed plastic holder missing the zinger -
On Jan 16, 2024 I bought one box of 10 Hostess DingDongs. The box only contained 8 cupcakes not 10 like it should have. The box was missing 2 cupcakes. The box was closed and showed no signs of tampering.
I bought the Hostess DingDongs at SuperOne Store in Two Harbors, Mn. I paid $2.29 for the box.
Purchased a box of cupcakes January 3rd upon opening one of your cupcakes the frosting was dry Best used date was January 29 2024 K [protected] 324 01:20 L32 Last time we purchased your product icing was also dry Product purchased at Walmart Alcoa Tn.
Did you change the recipe or provider? They’ve changed! Very disappointing, Been eating them for 30 years, Not great anymore.
Hoy miércoles 6 de diciembre compre unas finitas en una tienda Oxxo aproximadamente a las 3 de la tarde y después de unas cuantas comidas, sentí un sabor raro y al revisar la bolsa mire que tenían hongos, después de un ratito comencé con dolor de estómago y cabeza, siento un poco de náuseas
Had a brown hair in the package. I thought it was mine but as I looked closer soonly realized it was a brown hair and I'm a blonde. I immediately threw the whole thing away. This is disgusting and does NOT need to happen again.
I bought this right off the freeway at a gas station and took a bite and no filling. There was just sticky dough on the inside and there’s no berries and cream cheese filling. This happened an hour ago October 28, 2023
Hostess Brands Reviews 0
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About Hostess Brands
1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Hostess Brands. Make it specific and clear, such as "Incorrect Twinkies Expiration Date" or "Delayed Delivery of Hostess CupCakes".
4. Detailing the experience: In the complaint details section, describe your experience with Hostess Brands thoroughly. Mention the product or service you are complaining about, including any relevant dates and locations. Provide a clear description of the issue, such as a problem with the quality of a snack, incorrect labeling, or poor customer service. Include any steps you have taken to resolve the issue, such as contacting customer service, and the response you received from Hostess Brands. Explain how this issue has personally affected you, whether it's through financial loss, health concerns, or disappointment with the product.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the documents you upload.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would like Hostess Brands to do to resolve your complaint, whether it's a refund, an exchange, or another form of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
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Overview of Hostess Brands complaint handling
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Hostess Brands Contacts
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Hostess Brands phone numbers+1 (646) 277-1228+1 (646) 277-1228Click up if you have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (646) 277-1228 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (646) 277-1228 phone numberInvestor Inquiries+1 (800) 483-7253+1 (800) 483-7253Click up if you have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have successfully reached Hostess Brands by calling +1 (800) 483-7253 phone number Click down if you have unsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone number 0 0 users reported that they have UNsuccessfully reached Hostess Brands by calling +1 (800) 483-7253 phone numberCustomer Service
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Hostess Brands emailsmarketing@hostessbrandsllc.com100%Confidence score: 100%SupportHostess@clynch.com100%Confidence score: 100%Media Contact
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Hostess Brands address7905 Quivira, Kansas City, Missouri, 66215, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 13, 2024 - View all Hostess Brands contacts
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