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Huddle House
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1.1 4 Reviews 317 Complaints
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Huddle House Complaints 317

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M
6:16 pm EDT

Huddle House July 2nd, 2021 we ate the HH# 0470 in Buckhannon, WV. !

The food was good, the servers (our personal server was Marsha which was great) were efficient but the environment is much to be desired. We were sitting in a corner booth and we had to fight the flies for our food. We enjoy stopping at this HH when in the area, but the flies are NOT acceptable. Why is there not an insect repellent appliance installed in the facility? It's a shame with this oversight to the business as they have much to offer this tiny, rural community. Please address this situation as I said, this is a small rural community business that needs some attention immediately!

Desired outcome: Bug

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I
12:15 pm EDT

Huddle House Perkins restaurant 3400 south gateway blvd. 57106

This morning I went to perkkns at 3400 gateway blvd. I ordered 2 breakfast. I paid open bag there was 3 pancakes. I did not order pancakes. I told the front person she said sged get the manager. The manager came said, now whats wrong. I told him I didnt get second breakfast and I got pancakes. He got upset said you always have a problem why dont you stop coming here. The waitress made the mistake not me. I didnt get mean about it he did. I was hingry wany to eat I stay at the hotel. This has happened before they bring pancakes 2 french toast wgen we say we dont want it. I got pot roast and they put too much gravy on iy ruined it. You need new workees people eho can get order and food right

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J
11:30 pm EDT

Huddle House Service and food

1 July 21 visited the HH in OKC at the Flying J on Morgan Rd I ordered lemonade and two baked potatoes no bacon it took at least an hour they were Luke warm and one had mold on the end of it and was beginning to sprout I was served two glasses of lemonade with no ice and tasted terrible I had to ask for a separate glass of ice on the side the wait staff was absolutely dysfunctional and enept why was I treated this way was it the color of my skin or what I do not APPRECIATE BEING TREATED IN THIS RACIST DISCUSTING INCOHERENT MANNER IF YOU ALL CANNOT DO BETTER THAN THAT THEN CLOSE UP YOUR FREAKING DOORS AND THROW AWAY THE KEY MY NAME IS JOSEPH W FIKE AND MY NUMBER IS [protected] EMAIL [protected]@gmail.com IS AN ABSOLUTE SHAME TO BE TREATED LIKE THIS IN 2021

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D
6:37 pm EDT

Huddle House Service at Huddle House in Highland IL

On Sunday June 27th my husband & I arrived at Huddle House approximately 5PM. I picked up menus as waitress was getting them for us. She took our drink order (water & a soda) & returned with the drinks within 5 minutes. When she brought the drinks, she seemed to want us to our order but we were not ready yet. We were at the table nearest the area the staff came in & out. They were busy ; never addressed us again as we watched them walk in & out of the food area. We left all the change we had on the table & left after 30". As we left, we noticed a waitress taking the orders at a table who arrived after us. Usually love Huddle House & we understand help is scarce right now. But we were very unhappy with our service. Can't address anything about the food as we did not even get to order.

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T
5:07 pm EDT
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On, May 25, 2021 I went to the Huddle House, in Tallassee Alabama!!! I ordered a rib eye 8 oz. and Bfly Shrimp and sweet tea, enclosed you will see a picture and receipt of the product I received and the menu said $14.99 for the rib eye and 8 bfly shrimp but you can see what I was charged!!! Everytime, I go to the Huddle House, in Tallassee its something...

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M
7:27 am EST

Huddle House Customer service

Huddle house in batesville ms is in need of new staffing and management. The manager want come out and help with meal tickets she see they short staff and still want come out and help customers is constantly coming in and leaving because of poor customer service...huddle house need some help bad then they open at 9 and close at 6

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G
6:16 pm EDT

Huddle House The Huddle House Brainerd Rd Chattanooga Tennessee 37411

The Huddle house lie about being under staffed they take forever to cook your food.The husband and wife or girlfriend closes approx 1:00 p.m. daily i was told by an employee that i couldnt be served at 2:00 p.m. but i have sat there on a daily basis and watch customers go in sit down and eat. Management there need to be questioned.they act like they dont want to serve you they close before closing time which is causing you all to loose money.They need better service a law suit is bound to hapoen there the manager wife or girlfriend the heavy set lady got made because my server mad mistake when placing my oder only gave exactly a 2 bite of hashbrowns the server actually put my meal on her discount because she was getting nagged at

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K
4:08 pm EDT

Huddle House Online order

I place an online order through the huddle house app for the Lakeland, GA location. When I arrived for pickup, they informed me they had not even started my order and that they were out of fresh fruit and Philly cheese steak omelets. The app had me enter in my phone number and I never received a phone call about the out of stock items. They were also not wear there masks properly. Just down underneath their chin. Also the was no butter or whipped topping on the 4 waffles I ordered and no plasticwear sets. I had to wait about 30 mins for my order when the app said 17 mins and when I arrived, the line cook told me it would be an extra 15 mins when it actually took around 30 mins.

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T
9:24 pm EDT
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You have a server at the Seneca SC store that is the rudest person that I think I have ever met. Not only was she rude to me but she was rude to your cook who was working very hard. Her name is Brittany she was working the evening shift at 7o'clock and she definitely does not need to be serving the public with the attitude that she has. I sincerely hope...

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P
7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Huddle House Service

I went to the huddle house in york nebraska on April 10th 2021 at about 2:30 pm. They close at 3 and my service was absolutely horrible, I had to seat myself listen dirty talk from waitresses and it very derogatory talk that should not have been talked about around customers. They were very rude. I remember one waitress blonde with tatoos all over and she was the one being very derogatory and frankly arrogant. No thank you no please come again and didn't even talk to me I told them what I wanted, they didn't even ask! This place is going down hill. I will not advise anyone eat there.

Desired outcome: For them to clean up their act

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L
10:23 pm EDT
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I call about 8 p.m to place some orders because me and the family are at the hospital and we want huddle house I called 4 times, on the the 5 attempt a woman answered the phone and what you want at first I thought I dialed the wrong number I asked was this huddle house she that's the number you dial didn't you! I told her I would like to placed some to go items she told me rudely they was closed and hung the phone up in my face?

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R
12:32 pm EDT
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I ordered for pickup. After waiting there for 30 minutes on food, I asked to speak to the manager and requested a refund. The entire time while waiting, I observed the manager standing and talking in the back of the restaurant the entire time the rest of the staff struggled. As I spoke with the manager about my refund, she informed me it would have to be...

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Q
1:11 am EST

Huddle House I pay for an order never received my food because they wasn’t open I need a refund

I paid for my order called the curbside number no one never answered so I tried to open the door and they wasn't even opened. They guy at the store told me that they were supposed to be open 24 hrs but when he went to the back to check no one was there.

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C
2:07 pm EST
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I was visiting the Ruston, LA huddle house on Saturday March 6th 2021. When my aunt and I arrived we were never greeted, waited for over 20 minutes for someone to even clean off a table. They were busy with a lot of to go orders and customers had been there for almost an hour before getting their food and we waited for 20 minutes before we were ever waited...

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Y
12:48 pm EST

Huddle House customer service and payment

On 1/30 I placed an online order at 10:21am, when I went to pick up order at Lake City, SC location at 11:00am was told no order received and they would need to see online order. Provided information of online order placed and paid for. At this point, rude manager, did not face me and stated it would be 45 minutes. I told him I did not want to wait as that was the purpose of ordering online and just refund me. He stated he couldn't and its nothing he can do. His action as a manager was terrible as he talked with his back to me.

Desired outcome: a full refund of 9.23 refunded or a free meal as i spent money and got no food

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P
1:35 pm EST

Huddle House Food in general

My sister lives in Trenton and we have been eating at Huddle House over the years. A few weeks ago, it was delicious. Yesterday, Jan. 30. 2021 we went there again and was very disappointed.
Ordered breakfast, scrambled eggs were not beaten; you could see the egg white everywhere. Gravy was cold and had it heated twice before it could be eaten. Biscuits were not brought with meal and hash browns were terrible.
The cook looked sleazy and the server did not look much better.
We will not go back for a while since usually when you get new help that takes pride the food is better.
Thank you, just wanted to bring it to your attention. Patty Lederman

Desired outcome: Better food and cleaner looking help, cook, waiter or waitress.

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T
9:15 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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I order food a couple hours ago online call back cause they mess up my food and my drink was water down the manager said he would replace it then give me a hard time then he replaced it same nasty lemonade when I said I wanted orange juice my food had lettuce and tomato on it when I said I don't want it on my food then when I call back he being rude talking...

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J
3:10 am EST
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Saraland Al Hwy 43 Amy, the shift manager sent out a Huddle burger with mushy tomato on the plate. I have the picture. also cold brown gravy for my Country Fry, was a side bowl. My Waitress, Jennifer, One of the best ever, I have had waiting on me in there Took excellent care of it for us.

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L
7:03 pm EST
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I placed an order with doordash to pick up my order from huddle house in leadington MO., I order the southern smothered biscuit platter w/bacon and a bacon egg and cheese biscuit. I received a sausage egg and bacon and bacon egg and cheese and sausage gravy. I called huddle house and explained what the issue was. I was told I would have to come pick it up...

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T
9:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Huddle House Server

Went to Huddle House in Charleston Mo. store number 797 2460 US-60 SERVER WAS Eric.bacon was burnt had a nasty smell like grill hadn't been cleaned. SERVER SNEEZED AND WIPED HIS NOSE ON SHIRT NERVE WASH HIS HANDS.. kept on fixing food. He said there was probably black mold at place and he felt like he snorted black pepper my name is Tammie my phone number is [protected]

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About Huddle House

Screenshot Huddle House
Huddle House is a casual dining restaurant chain known for serving breakfast, lunch, and dinner items. Their menu features a variety of American comfort foods, including all-day breakfast, burgers, sandwiches, and homestyle dinners. They offer dine-in, takeout, and in some locations, delivery services. The brand emphasizes a warm, friendly atmosphere reminiscent of a neighborhood gathering place.
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- Use the 'Claimed Loss' field to state any financial losses, if applicable.
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Follow these steps to effectively file a complaint about Huddle House on ComplaintsBoard.com.

Overview of Huddle House complaint handling

Huddle House reviews first appeared on Complaints Board on Oct 19, 2009. The latest review Hamburger with fries was posted on Nov 28, 2024. The latest complaint bad management was resolved on Dec 21, 2014. Huddle House has an average consumer rating of 1 stars from 321 reviews. Huddle House has resolved 9 complaints.
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  1. Huddle House Contacts

  2. Huddle House phone numbers
    +1 (770) 325-1300
    +1 (770) 325-1300
    Click up if you have successfully reached Huddle House by calling +1 (770) 325-1300 phone number 0 0 users reported that they have successfully reached Huddle House by calling +1 (770) 325-1300 phone number Click down if you have unsuccessfully reached Huddle House by calling +1 (770) 325-1300 phone number 0 0 users reported that they have UNsuccessfully reached Huddle House by calling +1 (770) 325-1300 phone number
  3. Huddle House emails
  4. Huddle House address
    5901 Peachtree-Dunwoody, Suite B450, Atlanta, Georgia, 30328, United States
  5. Huddle House social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  7. View all Huddle House contacts
Huddle House Category
Huddle House is ranked 47 among 60 companies in the Fast Food Chains category

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