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Hyundai review: harassing phone calls 4

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2:46 pm EST
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Hyundai motor finance starts making multiple harassing phone calls a day when my payment is not even late yet! Calls starting at 8am on Saturday morning. I did not receive a monthly bill this month, so my payment was a few days into the grace period, but still within the grace period. I will never do business with Hyundai finance, and possibly Hyundai motors, ever again.

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The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
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L
L
lilvixen69
Sometown, CA
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Mar 05, 2011 4:04 pm EST

If you were within the grace period, then your payment was late. The grace period is the period immediately following the late payment date.

U
U
Umjammalamby
US
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Apr 27, 2011 2:47 am EDT

I'm having the same problems. I send my payment in on time, before the due date & starting about a week after I start getting 5-20 hang up calls a day on my cell phone and my work phone. About a week later someone will answer on the other end of the line & tell me I'm late with my payment. It never fails that when they go check, they already have my payment sitting in a room somewhere not being processed. I just got a call for this last month because they didn't send me a bill. This company is completely disorganized. It's ridiculous.

K
K
Kevnothappy
Shawnee, US
Send a message
May 15, 2011 2:26 pm EDT

Day two of calls at 8:06, and 8:04 respectively. I made every pmt (48) on time and my loan was done 6/7. There was a balance of $11.37 left on the loan which I called to pay on the 8th. They said they'd write it off. Phone rang early as hell on the weekend...not happy. After my yelling on Saturday they said it was taking care of...THEN again Sunday morning phone rang. COOMON PPL..you have the notes and the acct information...look it up before you bother us! Here is what really sucks...Just bought a new Hyundai last week and I'll have to deal with them again in the future! Side note, if I were mailing payments...I'd have only been 6 days late! I hope $11.00 doesn't effect them THAT much!

M
M
matty b
Farmingdale, US
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May 21, 2012 3:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi yes Hyundai motor finance is terrible my bill was due 5/21/2012 72 days past which i know I've been going like this for 3 years since I'm disabled they said they would defer the past due payments they didn't they roped my on 5/07/2012 i payed them 1800 to get car back on 5/10/2012 5/15/2012 my bank called said there was a problem with my account i straightened it out resubmitted the payment on 5/16/2012 on 5/17/2012 Hyundai m f took my payment for 1021.84 2 days later they called the repo company to get my car on 5/20/2012 and now want me to pay for tow fees and my 360.89 that is due today 5/21/2012 or i don't get my car wheres the law

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