ICICI Bank’s earns a 2.3-star rating from 524 reviews, showing that the majority of customers are somewhat dissatisfied with banking services.
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wrong sending of sms
I have a mobile no. [protected] in my name Vikas Paharia.
ICICI bank is regularly sending transaction details thru sms of a current account, which is not belongs to me. Inspite of my regular complaints on their portal no action taken by bank. Still sms are regularly sending on my mobile by bank. ( 4 to 8 SMS per day )
Please help me in this issue.
Vikas Paharia
[protected]
transaction dispute on icici bank travel card
Hi Pahredar
I have been to US 6 month back and taken a travel card from ICICI bank.I have spent some money from the card on one restaurant.That restaurant produces a bill of 48.30$ and I have signed that bill.Because of some family problem I am not able to check the statement.Last week when I checked my statement I was shocked to see that in the statement there were 2 transactions from that hotel one of 48.30 $ and another 49 $ .I immediately wrote to the ICICI bank and they replied that as it is more than 90 days so they can't do anything.My question is can they settle anybill in my card which I have not signed.Can I take any action in this matter now.Please help me out
Regards
Namrata Gupta
issue of transaction passwords
Greetings to all Readers..
Greetings and Heartening congratulations to Complaintsboard.com..!
At last i have a site to redress my agony with icicibank..
Sir, my Transaction password is expired and i mailed them(icici) to re-issue the password again.I mailed them nearly 120 mails.. atleast 20 IVRS complaints.. Till now there is no response from the authorities.
Can anyone let me know how do i resolve this.
Thanks in advance..
TRANSACTION ID (F.D.3.6.6)
What is the update has the fund been delivered to My Account : [protected]
Regards
Atul Krishan Mishra
harassment!
I lost my credit card on 20th September 2007 and three fraudulent transactions amounting to INR 11421/- took place. I informed the bank that I do not stand liable as the credit card had my photo on it, the transaction slips did not have my signatures, and it is primarily the liability of the merchant, or at best the bank, as they fail to ensure that the photo is validated. I raised the dispute putting forwards these issues and expected a coherent answer from the bank for the same.
I initiated the formalities at my end by lodging a police complaint, faxing across the police complaint, and a dispute letter to ICICI Bank (complaint no. SR38649484). The handling of the procedure right from the start was at best pathetic on the part of the bank as it took me several efforts to get precise information about the logistics of the formalities from the ICICI customer care and to put across the complaint letter across ICICI. Eventually ICICI's investigating officer (Mr. Govind Singh) also collected the copy of the documents from my residence. Later, he also asked me to fill up a form and post it across Mumbai, which I did.
The bank eventually resolved the dispute in the bank's favor and asked me to pay up the fraudulent amount without any regards to the issues I had raised in the dispute, as specified above. My repeated attempts to request ICICI Customer Care (through ICICI netbanking account) to hear my plea, as they did not responded to the issues I raised, turned futile. As advised further by the ICICI Customer Care, I even sent across a hard copy to raise a dispute to get my concerns appropriately addressed. I did not get the response and only after repeated emails, I started receiving insensitive replies that I need to pay up. Moreover each time there was a new official corresponding who never took the pains to go through the
entire communication and just replied that I need to pay up. I repetitively insisted that if they had any queries then they should call me up and I'll be happy to address any issues, but it was of no use. After this they (ICICI Customer Care) emailed across their investigation report. I was outraged and horrified on going through their investigation report. The report comprised of consistent lies that the investigating team tried to contact me on phone and I did not responded well. The only time they called me up was when they asked me about the number and the value of fraudulent transactions made while I
was in a meeting at office. In reply I requested them to please check out the communication and the dispute I'd raised and then get back to me.
Moreover, the team asked questions and answered them themselves. For example, the report raised a question as to why did I delayed registering the complaint although I received the SMS on my mobile around 30 min before. In conclusion, they seem to doubt my intentions without even asking the question to me. (In fact, the real reason was that I was driving towards home (Delhi) from office (Gurgaon) and I saw the SMS on reaching home). They also indicated that my relative may be involved and that the photo was not clear.
It turns out that the ICICI investigation team is involved in a cover- up process by generating a farce report. The report is totally absurd without any proofs and any coherent process being followed. Moreover the whole process at ICICI is insensitive, clueless, and irresponsible in its approach.
I intend to only pay for the amount liable to me and not for the fraudulent transactions. Moreover, I am hassled, stressed, and outraged by ICICI's approach towards their customers. I now intend to take-up this issue to ensure that this does not get repeated with any one else and the bank acts more responsibly to ensure a safety mechanism to prevent misuse of the credit cards.
February 2008
ICICI continues to harass me on the phone and had sent a recovery agent at my home today. I am totally hassled and am seeking a way to put message straight across to ICICI.
Dear Sir / Madam,
Urgent Request.
I have an ICICI Platinum Credit Card and i took loan on it of Rs 80, 000 on the reducing rate of interest. I informed ICICI local office as well as the Bombay office also to print my bill folio on the date 21st of the month so i will get due to the next month till 10th.As i am salaried person and my salary is credited into my account till 08th.Bank is not taking any interest on the above matter hence charging late fees every month.
I am paying my interest on regular basis with the late fees. If bank is not going to action on my above query, I will stop paying the amount and please waive off the late fees which bank already charged.
I do not want to go for the nonsence.As i have good relation with other banks.
I would like to request you to action on my above query and revert on my personal mail (aryan.amit23@hotmail.com) and also call me on my mentioned mobile number [protected].
My card no. is [protected]
Kindly consider the above matter on high priority.
Thanks & Regards,
Amit Agarwal
To
The customer service officer
Mr Harashil Mehata
Sir,
Icici credit card No. [protected]
The above mentioned credit card No. statement was received on 13, 11.8 at evening. But the payment due date was on 6.11.08. So I am not responsible for delay payment . hence, no interest is applicable on the bill amount. I f you claim it in my next bill I shall not pay it.
Dipak chandra
Refer my request dated 03.07.2008 .I have not heard from you .Send my card No. statement [protected] on email address and note my changed address compained to you on 03.07.2008
Mobile No. [protected]
internet bank fraud!
My experience with NRI ICICI services Internet Banking has been a dreadful one. Our NRI account was debited through multiple transactions in four days, which should have raised enough alarm bells for any reputed financial institution. Once we brought this fraud debits to ICICI's attention, the impression we got was that it was our fault and they refused to take any responsibility. Moreover, they don't seem to be having any checks and controls in place. It has been 11 days since this report and nothing much has been done so far from ICICI's end and there seems to be no favorable response in looking into this fraud, whatsoever.
Oh well they are absolutely useless..but i guess better of all the other evil banks in india.
There were a couple of fradulent transactions on my NRI account and to get that reverted it took me 6 months of constantly following up with the case.
My parents in india has to visit the office and my sister had to call them on a regular basis to get it resolved.
They are one lazy bank...and the customer service is absolutely a waste of time and energy. the call centers in my opinion provide no relevant or useful information and repeat the same tune over and over again.
I would suggest taking the case up and filing a complaint with OMBUDS to put more pressure on the bank and your case and caution them about you filing a case with OMBUDS.
I am looking for NRI ICICI Quality Head .could you pass to me
Regards
death claim
Dear sir,
My Name:- B.Mallikarjuna Rao
My Phone No: [protected]
The personl accidental claim insurance
My Claim No- 4005/[protected]
Name- Ammula Naga raju this person death in accident on 04-07-2007 so i can report in Mumbai icici lombard send the claim forms so fill the forms submeit posting on [protected] in courier in DTDC P.O.D No-H40589781SO SEVEEN Mounths passed no settled so i can phone contract in 13-02-2008 with in two days cleraing no cleraing no settled please take action and early settiled
Complaint no-[protected]
Interaction ID 2601002
Dear sir,
My Name:- B.Mallikarjuna Rao
My Phone No: [protected]
The personl accidental claim insurance
My Claim No- 4005/[protected]
Name- Ammula Naga raju this person death in accident on 04-07-2007 so i can report in Mumbai icici lombard send the claim forms so fill the forms submeit posting on [protected] in courier in DTDC P.O.D No-H40589781SO SEVEEN Mounths passed no settled so i can phone contract in 13-02-2008 with in two days cleraing no cleraing no settled please take action and early settiled
abusive language
I Received unathorised/telemarketing call from tel No [protected] at 12.59 Noon when I was busy in the meeting and when I came out and said that are you giving loan interest free than one lady and one namely karan was on line and abused me in un parliamentary language like any thing and again abused me at 1.09pm from the same tel no when I said that I will sue ICICI than he stated that you can do whatever you can we are so powerful that nobody can do any dam thing.
Which caused me mental harrasment and increased blood pressure which may cause any harm for me .
The very fact is that they have got my cell no from the ICICI bank Nehru Place New delhi 19 because i am having SB a/c Demat a/c with them also this is not the 1st time I am receiving such unauthorised call regularly. ICICI making my life miserable inspite of trai regulations/act
sub- lost my original home documents
sir,
My home loan a/c LBUDP00000350906from icici bank, madhuban, udaipur(rajasthan) was completed on 7 april 2008.Even after so long time, I unable to get my original documents which was kept the bank. they dont gave me any proper response regarding the matter.so only option kept for me is to take a legal action against bank if they will not provide my original documents of my house.
Kindly take the action soon.
from:
ashok rastogi,
ashokrastogisbbj@gmail.com
address-ashok rastogi
587, hiran magri, sec-11, udaipur, raj
pin-313002
ph-[protected]
pathetic customer service – icici prudential malleswaram, bangalore
ICICI prudential, Malleswaram, Bangalore received a cheque from me on Jan 6 2007 as a payment towards a life insurance policy. On jan 14 2008 when i went to pay the premium for the current year, i was said that i need to pay for the year 2007.
On specifying that i had made payment for 2207 using a cheque drawn on ICICI bank, they were of the opinion that the cheque bounced. I checked with the bank only to know that the cheque leaf is unused.
Then i reverted to ICICI prudential again only to be said that the cheque was postdated which wasn’t the case. They knew that and also as a policy they didn’t accept post dated cheques.
when i said that since the mistake was at there end they need to give me back dated NAV for which they promptly disagreed and said that i need to make a payment for two years else the policy will continue to be in lapse state.
They gave a crap about how i should have checked my bank balance to see that the payment want made and that they had sent a mail to that respect, which of course I dint receive and nor do they have a proof of the same. They didn’t let me speak to the manger either because they did not want the manger to know the goof up or the manager dint want to take responsibility. Whenever I try to reach the manger on phone I am told that either she is busy or not in office.
All this has left a bitter taste on dealing with ICICI group as such, because of their callous and indifferent nature. They should stop priding themselves has being a customer friendly group.
Dear Mr. Raje
We regret the inconvenience caused. Please share your contact/policy details for us to assist you with your concern.
Regards,
ICICI Prudential Life Insurance
I had submitted claim amount of rs 5, 80, 000/- for both the knee joint surgery operations done at hinduja hospital, khar west. My policy mentions that i can claim up to rs four lakhs in a year against my above mentioned hospital care policy.And life time claim of rs 20, 00, 000/- twenty lakhs for life long.
I have received only rs 1, 54, 000/- only.
sir
my policy no...[protected]...pls give me user id...my name Subhan Masthan.
Thank You
Subhan Masthan.
nafaalsheikh@yahoo.com
sir
Subhan Masthan...MY email id...nafaalsheikh@yahoo.com
Sir
I am Subhan Masthan. My policy no.[protected]...my diue date December 5th I give my 50.000Rs. to your
advaisser Mr.Asraf Ali on Jan 1st... still not paid to my accout he tolled somey reson... i dont no when he paid to you.
i dont no what do...pls help me i am now in dubai so do samething for me... this my mistek...his moble no
[protected].
pls sir kindly do for me...pls give me reply...
Thank You
SUBHAN MASTHAN
non - issuing of credit card!
I applied for a ICICI credit card through online about 2 months ago. Subsequently an official from the Chennai office of ICICI visited my house in Chennai. After that nothing happened and I would like to know whether a card will be issued or not. This is not expected from ICICI Bank.
I have also applied for a ICICI credit card through Bank 2 months ago. My salary account is also in ICICI Even than they are taking a long time. After that nothing happened and I would like to know whether a card will be issued or not, Every time they are sayining I am going to Issue it in 8 Days . This is not expected from ICICI Bank.
PLEASE NOTE: ICICI DEBIT CARD & CREDIT CARD DIVISION
My name is Neeraj Bhakhri. I have a salary account in ICICI bank. This morning I got a message from your bank that my Cheque no 564907 has dishonored due to insufficient funds. Thereafter, I called up at your customer care and found that my accounts is – 11, 000 something. They have also said that this negative balance is due to my credit cards payments, which I have not made yet.
Firstly, I would like to know that where is this policy to deduct the credit card payment from the debit card? If there is some policy, I must have been intimated before this action. I have not got any solution form your customer care executives of both the departments, debit card & credit card.
This careless action of your team has caused a lot of mental, physical & financial tension to me. After being fed up of your services, am bound and forced to write this mail to you.
I want you to keep my debit and credit accounts separately. This negative balance should be removed from my salary account. If not done, I will be forced to knock the doors of Consumer Forum and appeal for justice and compensation.
I hope somebody responsible in your organization will get in touch with me and get my problems solved.
Expecting I quick action
Neeraj Bhakhri
[protected]
i have been applied online for creadit card 15-20 days ago. i have complte all required query but i cant receve any mail or phonic information for issuing the card or not.
i want to know thatcard will be issued or not.
Regards
Jogender Singh Sikarwar
Jabalpur (M.P.)
Mob.[protected]
charged wrongly for bank's fault!
I had made a remittance request with ICICI Bank's Money 2 India website to transfer my funds from Canada to India in November 2006. However, when the funds did not reach me for over a month, in December, I made a request with [protected]@icicibank.com to cancel my remittance request. The bank confirmed by email that this request has been canceled. Following which, I also called up my foreign bank in Canada to make a stop payment of the cheque since I didn't want it to get abused. My foreign bank charged me CAD 10 and confirmed my request as accepted.
Now, on January 14, ICICI Bank made me a provisional credit against this canceled request (without waiting to first debit the foreign funds from my foreign bank). I promptly wrote to them about this and asked them to reverse this credit. They did so, but they have debited INR 3000 more than what they credited and now they are telling me that its because of difference in exchange rate that they need to do so.
I have been debited extra amount because of bank's following problems:
1. After confirming the cancellation of my M2I request - they went ahead and made the provisional credit. Why?
2. After realizing their mistake, instead of apologizing and reversing the credit, they have not apologized and to make matters worse they have debited INR 3000 more.
I am now struggling to get my extra debited money back from ICICI Bank. And we call it the best performing private bank of the country. Its just terrible. Hoping that someone here can do something to sort this out.
ICICI Cheaters
non settlement of mediclaim
I have already forwarded all the relevant documents to ICICI Lombard Health Insurance against Group Mediclaim Insurance , forwarded by My Principal Company M/s Om Logistics Limited but till date my claim has not been cleared , I Have enquired with their executive and found the still deficiecy shows that 1 Priscription supporting not sent to them 2 Why claim file submitted late
I have already forwarded the Prisciption details in the month of Dec only , and reason of Late submission also forwareded to them but still there is no response from their end. I have also given details to Mr. Vivek over mail on email - vivek.[protected]@icicilombard.com
I hold 2 Health Insurance policies (Family Floater Plan) with ICICI Lombard - that is my misery. One was purchased in 2017 & renewed in 2017. Then I wanted my child to be included in the plan to which ICICI Lombard refused. Hence, I had to buy another plan in 2017 March (again Family Floater) covering myself & my daughter. My first plan i.e older one came up for renewal in 2017. Since I made no claims to ICICI Lombard for last 2 years I was entitled for No Claim Bonus. But the company instead hiked my premium. On query, they simply reply that we have increased the premium as you are an old customer & now more benefits would be coming to you. Hence you can go anywhere & if you do, you lose all your benefits which you are entitled to after 2 years of policy. So either renew by paying higher premium or just go off and lose your benefits. DON'T KNOW WHAT TO DO NOW BUT ADVISE OTHER CONSUMERS NOT BE FALL IN THE SAME TRAP AS THEY WOULD KNOW ONLY AFTER 2 YEARS. BETTER NOT TO GO FOR ICICILOMBARD - ADVISE FROM A SUFFERING CONSUMER.
My parents were visting from India and took ICICI Lombard as their travelling health insurance. They upfront disclosed their existing condition of High Blood Pressure and Diabetes, witha history of previous stroke.
Within a week of their visit, my father had a minor stroke and had to be taken to emergency. he was in ememrgency for 3 days and the hospital staff took great care of him. We were thankful that we had the insrance that covers visits to ER as it can be quiet expensive if you do not have insurance. This happened in April' 2017.
8 months have past since and despite repeated correspondence from the hostpital, us and our family, ICICI Lombard has not responded to any of our emails or invoices. We have US $28000.00 bill that we cannot pay from our pocket waiting to be cleared.
If anyone is even remotely thinking of getting ICICI policy for any reason, my strongest advice is please do not take it. You might as well flush your money down the toilet.
Total lose of premium amount, i got canceled lombard EMI priciple plan of 11, 300. You people deduct money from my creditcard. After cancellation of my polocy i am not get my money back. I am paying interest to my creditcard. I need refund amount and my creditcard intrest charges.
revised statement not received!
I have a Life Time Super Pension policy from ICICI Prudential with policy No [protected]. I have not received the revised statement of the policy although I have lodge several complaints On toll free number.
I Agree they suck big time...
ICICI Prudential — mis-selling
I did not get login details after registering account details in the ICICI prudential life insurance website.I registered one month back, but i should receive within 2 working days after registering as per website. A/C no is [protected]. Name: K.Ramakrishna Reddy. Pls look into it. Thanks.
U all seem to be nothing but cheap bloody agents of LIc...huh!Lic being approached by ICICI Prudential to take them ovar...did u get this news in your dream channel?Just get some sense in your head before commenting like a idiot...I hope u know look at the facts before just criticising like an idiot...U all are actually nothing but cheap agents kept by LIC...
MALPRACTISE IN MOUNT ROAD ICICI PRU BRANCH CHENNAI TAMIL NADU
the minimum qualification of advisor is +2 but Mr k.Rajesh kannan emp no:(523440)manager. made malpractises for joining a new advisor by name lava kumar advisor code(733239) who completed only 8th standard.Mr k. rajesh kannan prepared a duplicate certificate for Mr.kava kumar advisor code(733239)and made him join him as an advisor so kindly consider this matter as a serious and take necessary action on him
thanking you
r.kumaresan
Even ICICI Bank has lost lots of customers due to high-fi policies like min. quarterly balance as Rs.10000 per quarter and so on. They thought that top-end customers like HNIs are idiots to go to a desi bank, when they are more secure with MNC banks in India. So the ICICI strategy has bombed and their quarterly figures out of core business will now only show a spike in fees. Nothing great other than that.
ICICI prudential has taken everyone for a ride. I heard they are now planning to exit the business and have approached LIC for taking them over. LIC is very smart and is not falling prey to such a con.
Move on folks. there are better guarantors of wealth in the public sector.
I completely agree with your comments. ICICI Prudential is simply not refunding my money inspite of several letters and complaints. I am seriously thinking of approaching the consumer forum. They make all the mistakes and they dont bother to refund even my principle amount.
ICICI Prudential sucks big time! There staff is useless. I am also being harassed by their staff for a policy.
There should be some way to make people aware that they shoul d NEVER EVER buy anything from ICICI Prudential.
I wish I could spread the word to everybody in our country to make the ICICI guys understand that they should never dare to mislead the customer and respect the customers.
I am sincerely praying that these guys should be out of business very soon.
personal loan delay
To
The manager
Icici personal loan
Dear sir,
i am karthick from chennai,, i was applied for the personal loan with icici bank in chennai,, 5th december concern executive said with in one week you can get the loan
, i am also agreed, 15days back that executive called your loan got approval you should give 6 cheque leafs with sign, i have done all the formalities , after nobody didnt responce i send complient mail in icici and i called customer care lot off times but no use,,
now also thay said give me one day you will get the money ,, its one month over ,, i dont know what icici peoples doing when i get the loan ,, iff its possible or not,, they will return my cheque or not? thank you
aplication no: [protected]
complient no :[protected]
sr no :[protected]
thanks and regards
karthick.a
[protected]
i daya tripathi taKE A PERSONAL LOAN IN YOUR BANK LAN NO.LPKAN00011209844 EMI RS 9991.00 .OUR JUNE INSTALMENT WAS NOT CLEAR OUR BANK .SO DEPOSIT EMI IN CASH ON 14.06.10 WITH LATE PAYMENT CHARGES(9991.00+221.00=10212.00) AND ICICI BANK AGIAN present JUNE INSTALMENT WAS CLEAR OUR BANK.SO PLEASE CHEQUE OUR STATEMENT AND ARGEST RS 10212.00 THANKS
Yestarday I have Transfor 4000Rs. that he don't Got Them .
I have Transfor From icici branch of CBD Belapur Navi Mumbai to icici branch of gadhinglaj .Dist-Kolhapur.
He's A/C.No. is [protected]. An Name is Shivaji Bhimrao Naik
So Plz Report Me
Little Request
DEAR ALL,
1.I HAD CALIM AN MOTOR INSURANCE ON 11/07/08 THE CALIM NUMBER MOT00837923 . MR.VINAY NOT REPONSDING TO MY CALL PROPERLY & HE ANSWER ME IN WRONG MANER. PLAESE TAKE REQURIED ACTION.
2.YOUR EXCUTIVE (DEEPAK) VISIT TO MY PLACE AND COLLECTED THE DOCUMENT FOR CREDIT CARD LAST MONTH THEY IS NO REPLY TO THIS.
>WITH REGRADS,
>V.LAKSHMIPATHY
I have not recieved bank statement last one year on my add: I have already complaint at 24 customer care on telephone but yet no any response
Yes I agree the same. I have also applied for the personal loan before 16 days. One day the executive come and ask the cheque lief. Still i didnt get any useful reply from the bank. What is this...
we want personal loan of Rs 100000
noc dispatch
Dear Customer Care,ICICI BANK
I am very disappointed the way your call center operates and answers customers. Your agents are free to disconnect calls as and when they wish. I am sure you do not have any tracing mechanism.
SR No. [protected] (Previous SR No. [protected]) : From first week of December I am trying to get a NOC for my vehicle but till now no success.
1st call agent noted my changed address but they have sent it to my previous address. Explanation given some problem with the application
2nd call agent put the request on priority and sent the NOC and it has returned saying address could not be found. Neither ICICI nor the courier person gave a call to clarify the address.
3rd call on 2nd Jan 08 : Agent told application is not working give a call tomorrow.
4th Call on 3rd Jan 08 12:15Pm agent picked up the call and half way disconnected purposefully as I can hear him and he was not speaking for a while and then disconnected.
5th Call on 3rd jan 08 12:20pm Agent Ram answered and take up the request. I've asked him if he can call his manager, but it seems all managers are busy and no body could attend my call.
6th Call today 7th call : I was surprised to know that in previous call the caller has given me wrong name and his name is Girish and he has not taken up any request. Now I spoke to Mr. Nageswarrao, he assured me that he will create a request a fresh and gave me the request number : SR:[protected]. I asked Nageswarrao if I can speak to his manager but again same answer his manager is busy. When a business becomes so busy that it cannot hear its customers, then I think it is not heading in correct direction.
I was earlier working as Operations Manager for International callcenter and I know this behavior, this only comes when you have no checking mechanism.
I am sure this information is good enough to sue ICICI bank for all the frustration and lossing valuable time for something which I am eligible to receive. Please do not test my patience, trust me I would never recommend this bank to any body because its employees are irresponsible and ill behaved. I will myself close all my relations with this bank.
Time and again I had a bad experience with your website, your application, your call center.. even though I have 2 credit cards of yours I have stopped using them because you are no user friendly. ICICI should be a banker of choice not a banker because there is no choice, because now things are changing and people are getting choice.
Please have the NOC send to my address ASAP as I have other things to look upon.
i get NOC for two wheel a/c no LTABD00007560960 on mal id kdenterprise2004@gmail.com
I financed my Motorcycle Spender plus) Hero Honda through icici bank in 11/05/2007 R/No.636275/11. My finance is over on 2010. But till date i dont recieve noc from bank. Pls arrange noc from bank. and send to my maintained address.
Chavan Shankar Bhimrao
At. Pwarwadi Tq. Majalgaon Dist. Beed 431131
Vheical No. MH 44 E 587
R/No.636275/11 11/05/2007
my car loan LAN NUMBER : LAMDU00011537523 loan finished on 5th sep 2010 i need noc pl. arrange to do needful
my email id : murali39@yahoo.com mobile no : [protected]
i have taken two wheeler loan from ICICI BANK TEZPUR ASSAM.Now my loan A/C is already closed. Still now i have not received NOC from bank.So iam suffering problem for this. My loan A/C no-LTTEZ00005321971 Reg-no-AS-12-C-9635 Mfg 2005 .I would be highly obliged if you do me the needful and send my NOC in my corresponding address.
My address
BABUL CH DAS
Late. N.CH.DAS
VPO- GHORAMARI
SONITPUR, ASSAM.
PIN - 784105
Mb no [protected]
we had puchased a maruti swift 1n 2007 march in my wife' name dr seema naik. veh reg no MH 12 DY 1282. Loan cleared in 2012 but still not received the noc- dr ajay naik
i am hemant dubey my lone number is lvald00000993652
Hi,
I really appreciate your help. I didn't expected to get it soon as I was continuously connecting with the bank but I have got the loan account no with the help of this portal.
Thanks a lot..!
Hi,
I have taken a two wheeler in 2003 and completed all my installments on time but I was not aware of the NOC that we get from the bank. Recently I sold my two wheeler and came to know that we need NOC for the transfer of papers. I dont have the ICICI loan account no but I have the bank statement from PNB from where all the installments were transferred with the transaction details. Problem arise that the PNB account is also closed automatically for not maintaining and they also dont have any details. I have contacted the branch in patel chowk pathankot (PB) from where I took loan but they are not able to track my loan account no on the basis of name and other details. Can you please help me out?
Two Wheeler: Honda Activa
No: PB 35 E 5057
Thanks!
Abhinav Mahajan
Mob No: [protected]
Email ID: abhinav.mahajan02@gmail.com
Dear sir,
I took two wheeler loan from your bank for the "glamour" vehicle on 07/07/2008, with loan account no : LTHYD00013799652, and I have completed my loan amount . But I didn't get
My NOC so far. My vehicle no is AP29BG5581. Plz issue this NOC as early as possible.
N.CHANDRA SEKHAR REDDY
PLOT.NO:238/2, Lane no. 2, SAIRAMNAGAR COLONY
KARMANGHAT, CHEMPAPET
HYDERABAD 500079. Mobile no.is [protected]
mail id is. csreddy_4444@yahoo.com
have taken the two wheeler loan from ICICI bank my loan no LTGHZ00006599669; I have paid all instalments. Iam praying god to get the NOC from ICICI bank. I have started to follow up with icici executives to get my NOC from since 2 months, Several times when i called to custumer care but I am very disappointed the way your call center operates and answers customers. Your agents are free to disconnect calls as and when they wish. I am sure you do not have any tracing mechanism.
HARBIR SINGH
CONTACT NO.: [protected]
extremely poor customer service
This is reference to the complaint number SR45226908 which I had registered in lieu with the loss and later fraudent use of my ICICI ATM/Debit Card on 19-11-2007.
I was informed by the customer care executive on phone banking that the closing date of the complaint is 03/01/2008.
Though I had explicitly asked if any FIR copy was needed, I was told that it was not needed. But even then, I went ahead and filed an FIR copy and submitted a copy at the Vashi Branch of ICICI along with a written complaint letter. I have the acknowledgement receipt as well of it.
Later I got a call from ICICI bank saying that a person would be coming to collect my passport-size photograph and one more copy of the FIR, which I duly handed over. The name of the person who collected it was Dheeraj Geraja who sits in the kandivali office and has the office contact number 022-[protected]. I had later called up on this number to know about the status of the investigation and I was told that the fraudent use of the card has been established and I would have my money refunded.
I called up the phone banking line on 03-01-2008, to know about the date on which I would have my money refunded as this was the date of resolution of the complaint. To my horror, the person on phone banking informed me that since they did not receive any FIR copy or written complaint, they have gone ahead and closed the complaint.
I fail to understand the working of a private bank like ICICI, where there is absolutely no co-ordination between the various departments.
I would also like to raise the question that even after filing of complaint, I never got a call from ICICI informing of its status. At least before closing of the complaint, I should have received a call but even that did not happen.
I have been haplessly calling up the phone banking line, visiting the ICICI banks and the investigation team ( of which Mr.Dheeraj Geraja is a part), but to no avail.
Please help.
I live in New York. I also think, ICICI Bank is the worst ever bank I have dealt with. Most of the customer care people are idiots.
I can't wait to take my money out and run.
The regulatory body in India is corrupt and private banks are taking advantage of it.
Dear Sir/Madam,
I Kousik Sengupta Customer of your Bank, A/C No [protected], User ID- [protected].
I have already registered three requests No.(SR101403044, SR102801815 & SR102365256) to get my Netbanking password through Internet banking form,
but against this request I got the same result.
1. (Internet banking password has been sent on 30-03-09/... to our Kolkata RMR for further despatch.You will receive it in 7 working days) dated
30-03-09/... at 5.21pm. Now status showned closed."
2. "Dear Mr. Sengupta,
According to our records the Passwords have been dispatched on April 02, 2009 through MARUTI AIR COURIER vide airway bill [protected]/... the same was
returned to us with reason " No Such consignee at the given address" and it has been destroyed for security reasons."
B D Mahesh Kumar
Customer Service Officer
ICICI Bank Limited
For your kind information, I already received my Cheque Book and bank statement before few days at my mentioned address in your record book (Vidyasagar
Sarani, Rajchandrapur, Bally, Po Anandanagar, Howrah).
Now I have resend an another complain in your complain database.
I also attached the complain sheet of this complain for your kind information.
I think you will be look forward with me and send my Internet Banking Password for above mentioned A/C No as early as possible.
If it is not possible by you then give me the appropriate procedure.
Message received on 06/05/09
[Your Request has been created successfully.
Your service request number is : SR105447157. Please note the same for future reference.
Your request would be processed by 13-May-2009
I want to know how does ICICI Bank account holder has link with Fake U.K. Lottery scammers. Scammers instruct the target victim to deposit money into ICICI Bank and providing the details of the account owner, PAN number and name of the account holder. I have also experienced the above . As this is happening frequently and Bank high officials are aware of the above. Is that Target victims can withdraw money from Bank after sending them request for refunding the money . The people who had deposited money in the account can file a complaint in the Court for taking strict action. By doing this image of the Bank could be spoiled.Any body can see lots of complaints are posted by the various card holder against the services of the Bank and day by day complaints are increased due to poor service and they are withdrawing the services by cancelling their accounts .
This should be right course of action, otherwise Bank will be Bankrupt and loose its assets in the market and the credit crunch will also hit the Indian Financial market.
Ashwani Bhatia
[protected]
ICICI BANK
Customer relations
Dear Sirs,
Today I went to your bank in Wembley, Ealing Road and found that the bank teller Ms. Nisha Vidhani was very arrogant and rude.
I have three accounts with your Bank two in USD with a balance of $476, 796.00 (account No. 888*********) and another $70, 000.00 a structure in singapore (Account No. 888********) and a sterling pound account with a balance of a few hundred pounds.
Over the years I have been convinced to put a lot of faith in your banking institute compared to a lot of high street British and American Banks. Somehow all this seems to be a salesman pitch when you cannot deliver on your promises and the over all customer services are very poor.
Maybe, living in America I have got accustomed to higher customer services and my expectations were also high when I entered your branch today.
I waited for Ms. Vidhani to serve me; she was the only teller available at the peak hour. After I approached her, she with a sound of authority told me to get a token and I should have read the sign as I had entered the bank.
After getting the token, I sat down patiently and waited while I noticed another lady customer upset. Ms. Vidhani was also rude to her; this ladies token number had already passed and was not served.
Prior to going to Ms. Vidhani, I had inquired with a gentleman at the customer service desk if I would be able to draw out cash as I did not have my cheque book. He had confirmed there would be no problem.
After Approaching Ms. Vidhani and explaining I did not have my cheque book she demanded to know why and that I could not draw cash out. After shouting at her and letting her know that I had got confirmation from the gentleman in the customer service, she agreed to make this a one time exception and she would place a remark on my account not to let me draw out cash ever again.
I feel somewhere along the line the bank must understand that by having an account with your bank, it is we who are doing you a favour and it should be a privilege to have customers come in and bank with you. The way that I was treated, I felt like the bank is doing me a favour.
There are many banks that are luring us with all kinds of deals to get us to open accounts with them. Give me a reason why I should stay loyal to you?
ICICI Bank has ventured in many western countries, still you seem to have failed to give the western standard of services and training to your staff to be courteous pleasant. Tellers like Ms. Vidhani (who did not even have a name tag) give your bank a bad reputation.
Look forward to hearing from you.
Sunil Unnadkat
customer care centre. This is Mr. Kishor Joshi holding an account named Ravi Associates in your bank. My account no is R.A. [protected]. I have applied for cheque book with a requisition slip in my branch at Bhandarkar Road Pune approximately one or one and half m onth ago. I have still not received the cheque book . I have often rather daily go to the banch and enquireabout the cheque book. I don't receive any satisfactory answer. What kind of bank is this./ I am not able to withdraw money nor able to issue cheque to my clients. It is very disguisting on your part of not serving me properly. I think this is the worst way of your banking. We have been merged along with sangli bank into this bank and w e are notat all satisfied with your services. This bank is only for the name sake. We are very much upset with such kind of services on your part. If i don't get any satisfactory reply alng with proper services i am afraid i will have to go Grahak manch with a complaint. Please do the need ful and help me out of this.
Thanking you
Yours faithfully
Mr. Kishior Joshi.
Pune
icici bank has resorted to frauds
ICICI BANK has resorted to frauds
I am a customer of ICICI Bank. I hold a Gold credit card with ICICI. Last month due to some unplanned travels I made purchases worth Rs. 65000/- on my card. I would have paid the bills before the due date. Atleast 10 days before the payment due date, I started receiving calls from ICICI Bank Call Center from Chennai, they told me that if I convert this amount into an EMI for 3 months, they will charge Rs. 4000/- extra as processing fees and taxes and they will not charge any interest other then that. I refused to convert it into an EMI at first. But, they kept calling me and after 3rd time of calling, they gave me an offer that if I convert the amount outstanding on my card into an EMI, they will give me gift vouchers of Ezeego1.com worth Rs. 15000/-. The offer was quite attractive as I am a frequent traveler. I then allowed them to convert the outstanding amount to an EMI for 3 months and they told me that I would receive the gift vouchers within 7 days. I waited for 10 days and then I called the ICICI Call Center to enquire about the gift vouchers. They told me that there is no such scheme available and they will not give gift vouchers of a single penny. I then asked them to cancel the EMIs and the card. At first they were hesitant to cancel the EMIs and the card, but after few minutes of fireworks they agreed to cancel the EMI without levying any charges. The Chennai Call Center numbers from which, I was receiving calls are 044-[protected], 044-[protected], 044-[protected], 044-[protected].
If you are an ICICI customer and you have also made similar purchases like me, beware of the 4 numbers I have mentioned above, do not talk to these persons. It seems ICICI Bank is poised to strip off its customers of their hard earned money and add it to its own top line and bottom line. Mr. Kamath are you listening?
Gaurav Oberoi
Pune
Dear sir
I had applied credit card date of 27-05-08 application no -WO80100219691. But i am not recevied yet. kinly inform detail
Subal sethy
yes they are
opening of icici dmat account
I applied for opening of D MAT account with ICICI, a query was lodged on internet and after 3-4 days one agent named Mr. Harjeet contacted me and given the details of the papers & documents to be submitted with the application form, then on 17.11.07 i had given him the cheque No. 909366, dated 17.11.07 for Rs. 750/-, in favour of ICICI Securities Ltd. drawn on Bank of Maharashtra, Faridabad. Hee collected all the papers from me, and till 17.12.07 there was no proceeding on my application, then some how i could get his contact no. & contacted him, then he said that he wants one more copy of my resi. proof , for which he gave me one e-mail address to send him a scanned copy of latest telephone bill at kunal.[protected]@icicidirect.com. I mailed him a copy on 20.12.07. But of no use again i contacted him, that what happened why so delay? He said he had not received the mail, and again i mailed the same bill on 27.12.07 at the same mail id i.e. kunal.[protected]@icicidirect.com on 27.12.07. Now wish to submit that I am very disappointed with ICICI Bank Services, i hope all the people who are associated with your bank suffer? I can not expect this kind of mis handling of your precious customers/clientele. And hope you can not afford to lose your clientele this way. Whatever loss i had to bear in this last complete one and a half month, who is going to pay for it? Please reply soon. Desparately waiting, Deepa Kapoor, Mobile [protected], Ph. Resi. [protected]
I want to open an account of dmat kindly guide me. My e mail address as follows : nayakcd@yahoo.com
Please do not deal with ICICI Securities. They block the trading account on one guise or the other. My account is locked for the 8 months and they have not activated despited repeated reminders. No one is answering. I presume that they might have sold the shares illegally.
Yes, I had almost of same experience like Deepa kapoor had. This happend in Pune. Now there is no use of running behind ICICI Direct. Can any one please suggest me the best service provider for DMAT ?
I had applied to open my dmat account on dated 17jan.2008 from agra.but yet i have not received any information while i have sumitted everything asked by you two or three times.
Do not go with the ICICI demat. Its pathetic. The site never opens.
You still have a chance choose other provider.
incomplete service provided
I was on look out to book a new apartment at Chembur in sept 2006 ans i availed the services of ICICI home search one Mr.Anand Meherji. Through him i located shrushti Sangam Builders at Tilak Nagar and negotiated a rate and gave a good advance with proper receipts. It was stated that this Builder is ICICI approved and a good builder etc.Although he promised papers (required for loan) within 3 months, he could provide the papers only this Oct/07. The Agreement was signed at our end in Nov'07 but the Builder is yet to sign the Agreement due to which i am unable to avail the Loan. The Builder does not seem bother to sign the deed although more than a month has passed.When i try to take up the issue with ICICI Home search i find the person Anand Meherji is not there. It is strange that such builders are approved by such a reputed Banking institution.
I am at a heavy loss after availing the services of ICICI home search who has left me in the lurch after providing incomplete service although they seem to have taken the full brokerage from the Builder.
The complaint has been investigated and resolved to the customer’s satisfaction.
credit card charged
Hi,
Today to my dismay I received a SMS on my phone saying that my credit card was charged with 10,800/- INR, from a website called eseva.com. On calling the bank, they successfully blocked the card, after which the call center guys tell me to call up after 2 days to lodge a complaint on misuse of the card. The funny part is that the ICICI card was never used by me and had no previous transaction history, the only way that a person could have found the information required to make a transaction would have been through ICICI themselves. The ICICI bank employees themselves are running some sort of a scam that cheats people. Beware and dont get ICICI cards, if you owe one, cancel it.
I had a similar trouble earlier when the bank issued me 4 cards, when I had signed an application form for only one. According to their history they had two forms signed by me which was impossible. ICICI can be sued for forgery, fraud.
Regards,
Taj
This is to inform your good self that I Shabbir A. Alim is a holder of the above said credit card no. I am the ICICI bank customer since 2004 and I am a regular user of the card and I have been paying my outstanding on time to time basis.
Now I had by mistaken paid extra amount on the above said card by Rs.25, 000/- and as I have taken a loan from ICICI I had request to adjust the excess payment of my card to the loan installment account of the said month. When I had called your customer service and requested for the said adjustment she denied that such adjustment is not possible but she can issue me a draft for the excess payment made by me, In meantime I was talking to her phone my line got disconnected and I re-dial the customer service and I was been attended by other executive where she agreed to my request and did the needful as per my request to adjust the excess amount to my loan account. (SR-[protected] dt.2/6/08).
But as I had spoken to the earlier customer executive she had forwarded the cheque of Rs.25000/-. On the receipt of the same I had again called customer care executive and informed the detail and I was been informed that there was a mistake from the executive of ICICI Bank and they already given instruction for the Stop –Payment for the cheque issued to me for Rs.25, 000/- and I may cancel the cheque as the transaction requested by me was over.
But I was surprised to receive the statement of 16-07-2008 stating as Rs.25000/- previous balance and over above the same I am been charged late fee and interest for the amount not been used by me at all. I had called to your customer care executive (Mr.Mohit Kapoor on 30/07/2008 at 6.15pm) who made me to hold the telephone line almost more than 45minutes for just noting my complaint. Then I received a call from the customer care manager Mr.Jai Ganeshan stating that he has done the needful and now the record has been corrected. But sorry to say that I am been receiving the call from your payment collection department for the outstanding dues which I am not liable to pay a single penny.
be careful when dealing with icici home loans
Hello All,
I almost escaped from being duped by an ICICI Bank Home Loan Agent. This was sometime during November 2006. I had approached the bank for a home loan for a property that i had chosen in Bangalore. I had to apply for a loan for myself and my wife. I was connected with this guy called Raghu (i don't remember his phone number.) Initially he was kind enough to waive processing fees for one of the home loans and he agreed to charge processing fee only for one loan which was around Rs. 5612/-.
I sent him all the docs for review and consideration and he had promised me that the loan would be approved in a matter of 7 - 10 working days. Since i had all my documents in good order and nothing was missing the processing should have been quick and easy. However to my dismay, the agent was dragging the matter for almost 15 days (i was in a hurry to settle the loan matter and i was chasing him on a regular basis to get the status.)
Then one fine day i got a call from ICICI Lombard and the person calling strongly insisted that i should buy insurance as well. Otherwise they wont approve the home loan for me. This was like after 15 days of me submitting all the papers. The insurance cost alone was around Rs.100,000 and they were willing to Finance this amount as well from the loan. I insisted that i wont need Insurance and all i needed was the home loan and why am i being informed now at the nth hour that for home loan, insurance is a pre-requisite.
My Action: I immediately withdrew my loan application from ICICI and instead went to HDFC. They approved my loan in a matter of 3 days and i got disbursement immediately there after.
My Conclusions:
ICICI Bank:
1. Not so strict in loan processing and can ignore some documentation. But later they might have some surprises for you.
2. They dont mention such insurance related pre-requisites in advance and seeing the urgency of the customer, they try to delay till the nth hour, where by the customer is left with no choice but to abide by them.
HDFC Bank:
1. Simple and straight forward. Transparent in their dealings.
2. Strict in documentation. If you don't have all the paper work, HDFC might not work out.
3. Fast processing and disbursements.
Regards,
Vishal
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ICICI Bank emailscare@icicibank.com100%Confidence score: 100%SupportIR@icicibank.com100%Confidence score: 100%avinash.kansal@icicibank.com94%Confidence score: 94%
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ICICI Bank addressICICI Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra, 400051, India
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