O am a credit card holder of ICICI Bank Ltd. Although i have made the payments standing against my card limit i.e. Rs.14092 on 11-06-2007 I have all the details of payment (payment receipt which one is given by the bank official at my resident). In the mean time they are harassing me at my residence as well as in my office. Today their collection manager Mr. Nitin Saini called me at my personal cell and use filthy language that is intolerable.
To, ICICI Credit Card Division
Ref: Card No. [protected]
Name : HARISH KUMAR
sir,
As per my feb. 2011 statement my outstanding balance is 552.28 It includes other charges. and in march month statement, without my notice you are charged 919.37. what charges you are charging ? If you are unable to reverse this charges i will discard the card and send it back to ICICI credit division in unusable condition. Why you people are charging other charges, if you are going to charge you should inform in advance by sms alert. Who has given the authority to charge without intimating us ? With immediate effect reverse the charge or else i will discard the card immediately.
Dear Sir,
I had salary Account in ICICI Bank, Pune. The Bank cut whole balance from my account without inform me. And after complaint in the Bank the told your outstanding amount for credit card is remain so Bank had cut that from your account. But the problem is the Year in which they have issued credit card to me in their database in that year i was in school and i was not even 18 year old. so i dont know on what bases they provide me the card and charge me so much for that card. and now they told me if i want to close this account i have to pay 22, 000 rs. This is such a worst thing. and the person from customer care is from third class category. They dont know how to talk with people. if they can talk face to face then i can saw how to talk with the person. but they are on phone so they are free to say anything. so can any one help me for this problem?
Thanks
Krunal