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CB Furniture Stores IKEA Payment and delivery: order # [protected]
IKEA

IKEA review: Payment and delivery: order # [protected]

C
Author of the review
9:51 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This matter is beyond URGENT.

I paid this order by EXPRESS International Bank Transfer last Friday (. Copy attached.

I was told by the bank that the transfer would have been immediate.

I have been chasing confirmation that my order (Copy attached) has been confirmed and that it will be delivered before the end of this week.

Nobody is answering phone (I have been calling Mal (Areechanya), IKEA for Business Specialist on their number [protected] without success.

I have spoken with the Perth IKEA store. They cannot place my order on the truck as they have not had confirmation that the funds have arrived.

I have sent several emails seeking to have this order, the payment and delivery confirmed, but I get no reply.

I have booked a company to install the kitchen. They have booked a crew, a plumber, and an electrician, based on the order I placed over 2 weeks ago.

It is not possible to move the installer dates (at a cost of $7,368.35), as they are booked out for the next month, and will not be available until late November.

I have an open house deadline to sell this property on the 9th of Nov. We have photographers, a stylist delivering furniture and carpet layers all booked in, based on the kitchen and bathroom vanity being installed prior to the 9th of Nov 2023.

​

Desired outcome: Can you please follow this up today, and confirm:Payment has been received, andThe day, date, and time that delivery will happen this week (that is just two days left...Thursday and Friday).

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  1. IKEA Contacts

  2. IKEA phone numbers
    8800 234 5566
    8800 234 5566
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    50%
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    Russia
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    Austria
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    Belgium
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    Taiwan
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    100%
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    Thailand
    +1 (815) 592-4247
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    Marketing Communications Specialist Jordan
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    National Public Relations Specialist
    More phone numbers
  3. IKEA emails
  4. IKEA address
    Olof Palmestraat 1, 2616 LN, Delft, Netherlands
  5. IKEA social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
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