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Indeed.com Complaints 245

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5:29 am EDT
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Indeed.com communication from your employees

I recently posted a few jobs on your website. I received calls from Cian who was very rude. I also received the following email (dated 28th June 2018) from him which I found very unprofessional and rude and as for sending candidates to competitors, I was speachless Since this he has even tried to call again and I really do not want to deal with him. If I ever use Indeed again I do not expect this person to have access to my account.

I hope that you take this seriously and this employee is disciplined.

You can contact me at: [protected]@eandr.com Claire Biggs

Claire,

I tried to call today but the receptionist seemed incompetent at putting me through.

You told me on Tuesday that you didn't need anything from Indeed at the moment but you have posted three positions on the account this morning. As I have mentioned many times before these positions are not set up for success and from your previous experience you will not make hires.

I know filling these 3 roles will cost £10k+ with an agency, you have told me that you want to reduce this cost. Do you think following the same recruitment strategy will achieve this? Posting roles blindly and leaving negative feedback on Indeed is not a sustainable plan to change this.

Contact me if this is a priority and you actually want want to achieve your recruitment goals. I'll continue to send our candidates to your competitors in the meantime.

Kind Regards,

Cian Burke
Account Executive, UK & Ireland

P [protected]

E [protected]@indeed.com

W indeed.co.uk

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12:08 pm EDT

Indeed.com atrocious, uncaring customer relations repel legitimate employers!

What a joke. We used indeed in the past and had 'iffy' results. Most of the 'applicants' whose resumes we received said, "I didn't apply with you," when we phone them. I assumed that the site had just slapped some random resumes to us to make it look like they got results. But, because we did hire one employee, we achieved our goal - one we'd weeded through the bogus applicants. Well, just this week, I took a chance and attempted to post 3 more jobs to indeed, giving them the benefit of the doubt - even after reading all their negative reviews. (I figured that perhaps they'd been going through some growing pains and I thought i'd give them another chance.) mistake! This unprofessional, unsophisticated, backwards site rejected my postings and asked me to 'prove my company's identity by sending them business licenses and utility bills!' seriously? Are the so stupid that they can't figure out how to look-up this information themselves and not bother their paying customers?! Sure, if they needed to validate identity, I get it; but to inconvenience a paying customer with such trivial bs is pure insanity! If I had an employee who repelled my paying customers, that employee would be gone! If I had employees who couldn't figure out how to problem solve, they'd be out! If I had employees who made it difficult for legitimate, 30-year companies and industry leaders, to post a simple ad, i'd have no use for such people! I've moved on and have posted my open positions with other reputable sites - and i'm already receiving excellent candidates. But I will never bother with indeed again - ever - and i'll make it my business to share with everyone that this company is, indeed, a joke! Move on, friends, indeed can't help you! They'll waste your time with their exercise in futility! They're ineffective and I can't wait to celebrate the day when they've been forced to shut their doors for good - because they don't deserve to be in business.

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Update by MedMed
Jul 21, 2018 12:11 pm EDT

*I AM getting excellent results with ZipRecruiter.com...plenty of applicants to consider (in the first 12 hours!) and good service and support from the company. ZipRecruiter is now my 'go to' site for posting our employment openings.

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1:00 pm EDT

Indeed.com employer job posting

Like MANY OTHERS have posted here and elsewhere, Indeed's billing practices are highly deceptive.

I had used Indeed previously with mediocre results. When I needed to advertise again, my Account Rep pitched me on their PPC (pay per click model). He explained we would only get billed for Applications received and asked what my maximum budget was. because our type of job was not in high demand, he implied that I probably would never reach my daily maximum budget, which we set at $10.00/day. I left the ad running for about 40 days because we only got a few applicants and we had not filled the position.

To my shock, we got a credit card charge for over $400 from Indeed for this position. I immediately called my rep who changed his tune and said that the ads would always reach their daily maximum. I asked how this is possible when I only got a handful of candidates. All he could say was that was the way they bill. I argued that it was not what I signed up, not what had been explained previously. He said he would check with his superiors to see if anything they could do. He came back and said there was nothing they could do. So I disputed the credit card charge, offering an explanation similar to this, and I won the dispute, the card company agreed that I had been mislead. Fast forward about 9 months later, I wanted to try Indeed again, of course not using the daily budget option. They told me my account was disabled because of the prior dispute and they would not reactivate it!

So in summary, they mislead me, charged me a ridiculous amount of money for just a few Applicants and offer ZERO customer service to try and make up for it. Terrible terrible customer service.

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9:31 pm EDT

Indeed.com cannot close account and sure I never opened one in the first place

I do not recall ever signing up to this site and when I go to attempt to disable my account you get caught in a loop and are unable to disable or close your account. I do not, under any circumstances want to receive information from this site nor do I want them to keep on file my information. I received a letter to review their privacy policy saying that if I do nothing they will continue with my account. It is impossible to close your account.

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ewawa
MY
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Jun 22, 2018 4:34 am EDT

Same as what happened to all of you, terrible experience with INDEED seems like a robber stealing customer money!

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T
6:48 am EDT

Indeed.com solicitation

I do not appreciate being called by an immigrant on Memorial Day, an American holiday just so I can be solicited for a job.

This was rude, annoying and very unprofessional. How did you get my unlisted number and what made you think it was a good idea to harass me on a holiday?

I will never use your service or recommend you to anyone. However, I will suggest in the strongest terms I can that your company should be avoided at all costs.

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3:33 pm EDT

Indeed.com job board

I have been unable to get into my account. I ask for new passwords but after resetting my passwords they never work.
There is no human to talk to, as is tragically normal now, but there is also no place to complain- nothing.
I used them for job hunting for many years but now they are inacessible for me.
When this stupid company's stuff doesn't work it's just tough.

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7:55 pm EDT

Indeed.com someone is using my title to post review

I did not post a review on my company on March 24, 2018. What can be done about this? I have that only position within the company. Is someone setting me up? Who can delete a review once it has been posted? What happens when my company see's this and approaches me, what can I do? I hope you can help me resolve this issue it will cost me a great deal of negative relationship with my company or my termination.

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Tracey Primeau
US
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Jun 14, 2018 9:18 am EDT
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Please remove a review posted through my email

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T
Tracey Primeau
US
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Jun 14, 2018 9:18 am EDT
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Please take review off

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T
Tracey Primeau
US
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Jun 14, 2018 9:17 am EDT
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Please remove a review posted from my email

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M
8:15 am EDT
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Indeed.com fraud paid services

This is a complaint with regards to online fraud and cheating by Indeed employees from contact nos : #[protected] (Indeed paid services / Airtel / Delhi) & # [protected] (Airtel / Delhi)

The caller Ms. Priyanka and another caller (M) who did not reveal his name from the second number charged me a fee of Rs 2999/ on indeed site www.indeedjob.org.in saying its a paid service for an internal job posting for a senior relationship manager with HSBC Bank and gave me a reference id ABxy45.hr saying that i have been confirmed for the afforesaid position as i booked my seat with that id and now on the second call they said i need to pay another amount of Rs 8999/- for document verification.

This is cheating, i asked repeatedly in my first call about the process and other details and i was not told about the second payment or any extra pay that needs to be done.

I need my money back refunded to me as this is fraud and cheat to innocent job seekers like us.

I shall seek support of cyber cell further.

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3:43 pm EDT

Indeed.com online job posting

I got message that 330 AED has been deducted from my debit card on 1st april from indeed account which am not even using and disabled a month before.
This is unfair as they used my debit card without my knowledge and consent. This is a pure case of confidentiality breach.
They send me email as well to conform that my account has been disabled
This job portal is really a scam.strict actions to be taken and my money I need it back.

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12:56 pm EDT
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Indeed.com companies on website for hiring

FEIT Electric, Pico Rivera, CA... went to interview and they ask about previous salaries that you have made. Then they insult you by saying "this is not a very glamorous job... implying about the way you were dressed. I went to the interview and they diverted me into another position that would set me up to fail.

PET PALS, Industry, CA... they gave me an interview appointment for tomorrow, and today I get a message"that they don't need me to come in anymore, as the position has been filled". This is poor business practices.

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1:41 am EDT

Indeed.com take 21580 rs for job in ultratech cement

a person say his name akash and contact number is 8093197652 take money (21, 580 rs)for ultratech cement 1580 as registration fee 3000 and 17000 for job in ultratech cement.number of that person who call me for telephonic interview as a hr of ultratech cement is 9718392605 after tephonic interview mail came from [protected]@ultratechcement.com that is offer letter and other is confermation letter, and the person akash send the application form of ultratech cement.i am a poor boy please helm me.he also give me recipt of 20, 000 rs.

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Update by Sujit Kumar
Mar 14, 2018 1:43 am EDT

indded froud people are there

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M
10:23 am EST

Indeed.com fake jobs/fake companies/old jobs if they are real

I have seen the same jobs descriptions listed under different (Fake companies). These cities that these so called jobs were listed in were very local to where I live and I have researched and there is no such company. Also, they list jobs that have already been filled. Been searching for over 4 mos. for a job and they list the same ones over and over - switching names. And then if there is a legit job (which I check name of company, then contact company website or directly), most often - they're not hiring. So it's all a big scam to get your personal info I believe. Never give your social on any website linked thru indeed...go directly to the company if you want to even risk you personal info. (Myself, I will wait til I see employee directly before I had out that info). I have spent hours trying to find work and repeatedly see nothing but fake jobs, fake companies or old jobs that aren't even there. It's sad...and they advertise how they are the #1 job search site.

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1:23 pm EST

Indeed.com false job postings

This company posts job titles that do not even exist. There are one too many job scams on this site. Your information is not safe. Random people will get your number, your resume, and your email address even if its not set to public. I have had several people basically harass my email account about jobs that are not real and that i never even applied for. I have even had a few random people text my phone about the same thing. The people that do this are only trying to get your personal information so that they can scam you. Also the postings on indeed are misleading. You can apply for a position thinking that it is gong directly to the company you applied for but really it is a job recruiting agency who wants to call you and sell you a dream that they are going to help you find job. They never do. They will keep your information on file and never call you back after that first conversation. Indeed is not reliable. They are not helpful. And i personally feel that it is a waste of time.

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4:33 am EST

Indeed.com fake job postings

They do not authenticate company's profile or even check their existence. Because of them I have fallen into a fraud consultancy for giving an interview.
The company took my AADHAR xerox and 2 passport size photographs and an amount of 200 Rs. Some job postings are from companies which does not even exist in real world. I think they should check once about the company and then post jobs into their websites. Otherwise how we wiil be able to determine which posting is fake or which is real.

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1:55 am EDT

Indeed.com false job adverts.

I have been looking at plater welder jobs on this website for a while now and what I am finding is a lot of the jobs are fake. A lot of agencies are advertising the same job in the majority of most U.K. towns hoping that candidates will send there c, v to them so they have a data base full just in case a job comes in that area.Indeed should have a proper area so that you can report these parasites too,

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6:09 pm EDT
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Indeed.com job applications coming in for jobs that our company has not advertised for

hi,

Last year, we had a number of applications come through your site - despite the fact that we HAD NOT registered any openings with your website.

I had gotten in contact with someone from your team to put a stop to it, and it stopped.

Now, I am getting spammy emails again from applicants for roles that we have NOT posted on your site, let alone anywhere else.

Please remove this https://www.indeed.com.sg/viewjob?jk=d7ec33e11cd4180c

and this https://au.indeed.com/job/Business-Development-Manager-at-Metrixa-in-Melbourne-VIC-cd79c784c05414fa

as we are NOT hiring at the moment.

Please also remove our company from your site - and please ensure that this does NOT happen again. This is the second time we have had to ask you do this.

regards,
The team at Metrixa

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2:18 am EDT

Indeed.com unethical behavior during interview

Hiring ad link of this company: https://helpwanted.indeed.com/jobs/viewjob/0c3dd88123161680?jk=c867e83b7db1fb27&serptk=1bq637ebo0nj742l ).

Address: 100 Mearns Ave, Bowmanville, ON L1C 5M3, Canada

* walk in in-person, met Wendy who claims to be the owner, had interview in Mandarin, she asked how I know about the hiring, told her I saw the ad on Indeed.ca, she looked at me with disgrace and said "but we didn't post any hiring ad online", explained to her that how the website works - that sometimes there are local people who pass by the store, saw the hiring ad posted on the window/door, and they post the information on the website to help job-seekers. (they are nice to do that, and we job-seekers honestly thank you and appreciate your help for posting the information online!)

* asked my work experiences, told her that I have serving experiences abroad, she then mentioned that usually they only hire males for this position. (sexist?!)

*asked if I drive, I replied that I live in the area and only takes about 30 mins walk. She says I require to drive for this position. I said "according to your post on the window, it said 'part-time cashier'. So how does that involves driving?" She replied as if they will constantly need me, but would only pay $11.20 even when promoted to full-time, basically made it clear that only hours will increase, but salary won't. ( Why would anyone be willing to drive to work that pays this little when it is only part-time, and you live within the area that's in walking distant? It's like what you're earning will go to the cost of driving. Then let me ask, if I do go to work for this company, by driving, what exactly am I earning then?! Gasoline is pricey! It's no joke!) She was saying aggressively that it would not be worth it if I walk to work. (How is she to say what's worth it or not when I should be the one who has the right to judge this. It's me who is applying for this job, and is willing to do this job, not her. To me, it is totally worth it to walk to work because it saves me a lot more money on gas and transportation.)

* Wendy refuses to take my resume (for judging me on the fact that I don't drive, instead of my actual working experiences), told me to reconsider taking the job, and when I was packing my papers up, she must have assumed I left the store already, shouted loudly in Mandarin to her husband, saying "That girl is no use and she is a liar! She said she found out we are hiring via online when we didn't even posted a job ad on the internet!" (Seriously? I'm a liar now? Then what's that link I just provided on here? Plus, I did explain how the website works. There's a difference between a liar, and having one tell you a fact but you choose not to believe.)

I just want to say, if any local people, especially high-school boys looking to get hired there, you should reconsider, otherwise, yeah...good luck!...

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7:03 am EDT
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Indeed.com unfair practice by indeed - employer advertisements

We are a recruitment agency, and focused on one particular segment. Recently Indeed deactivated all are free postings, and are asking for sponsorship. When I contacted Indeed, they shared their terms where Indeed can choose to stop any free adv. for anyone without any reasons, and ask them for sponsorship. As mentioned, they did this without specifying any reasons to stop free adv... I spoke to their customer care executive and they are not able to clarify the reasons basis they've deactivated our free postings ... and instead are asking us to go for sposorship... There are other agencies who operate in the same manner as we do, and their adv. (free) continue to feature on indeed... In my view this is discriminatory and is a way for Indeed to arm twist companies to go for sponsored adv. I believe Indeed should have a common and a fair policy for everyone who is associated with them, or should atleast inform the reasons for deactivation, so that we can take corrective actions... I've raised the same with them, and am waiting for a response from them.

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5:11 am EDT

Indeed.com nothing but spam

People, why are you actually using them if there are so many other websites for job searching? Listen to us, other people who suffered from them. All they can do is to send you tons of emails. In short, spamming you. Spamming all the time, non-stop. I never got so many letters from anyone in one day. This is too much and unacceptable, you know. Not even the option of unsubscribing helped. NOTHING, people. Stay away and never apply, never give them your email address, or you will regret it on the same day. It's simply a scam

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10:51 am EDT

Indeed.com false billing

Was hit with a large debit on my card for 150 at the hands of Indeed. When I complained a Jordan kept telling me that I would receive this as a credit which never happened. Each time I complained she continued to confirm that I would receive a credit and then started to say that I would only receive a partial credit when their finance department approved the credit. Then she said that their finance department is not client based so I would not be able to speak with anyone. I am out of work, a single mother and really need this credit.

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About Indeed.com

Indeed is a leading job search engine that connects job seekers with employers across the globe. With over 250 million unique visitors every month, Indeed is the go-to platform for job seekers looking for their next career opportunity. The platform offers a user-friendly interface that allows job seekers to search for jobs by location, industry, salary, and job title.

Indeed's search algorithm is designed to provide job seekers with the most relevant job listings based on their search criteria. The platform also offers a range of tools and resources to help job seekers in their job search, including resume building tools, salary calculators, and career advice.

Employers can also benefit from Indeed's platform by posting job listings and reaching a large pool of qualified candidates. Indeed offers a range of employer services, including job posting, resume search, and employer branding solutions.

Indeed's success can be attributed to its commitment to providing a seamless job search experience for both job seekers and employers. The platform's user-friendly interface, advanced search algorithm, and range of tools and resources make it a valuable resource for anyone looking to find their next career opportunity or hire top talent.

Overview of Indeed.com complaint handling

Indeed.com reviews first appeared on Complaints Board on Mar 31, 2011. The latest review They don't answer phone calls. was posted on Mar 17, 2025. The latest complaint account blocked, no support customer care was resolved on Jun 04, 2017. Indeed.com has an average consumer rating of 1 stars from 258 reviews. Indeed.com has resolved 8 complaints.
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  1. Indeed.com Contacts

  2. Indeed.com phone numbers
    +1 (800) 475-4361
    +1 (800) 475-4361
    Click up if you have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number 56 56 users reported that they have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number 88 88 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number
    +1 (512) 459-5300
    +1 (512) 459-5300
    Click up if you have successfully reached Indeed.com by calling +1 (512) 459-5300 phone number 18 18 users reported that they have successfully reached Indeed.com by calling +1 (512) 459-5300 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (512) 459-5300 phone number 28 28 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (512) 459-5300 phone number
    +49 211 5406 0842
    +49 211 5406 0842
    Click up if you have successfully reached Indeed.com by calling +49 211 5406 0842 phone number 1 1 users reported that they have successfully reached Indeed.com by calling +49 211 5406 0842 phone number Click down if you have unsuccessfully reached Indeed.com by calling +49 211 5406 0842 phone number 0 0 users reported that they have UNsuccessfully reached Indeed.com by calling +49 211 5406 0842 phone number
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  3. Indeed.com emails
  4. Indeed.com address
    6433 Champion Grandview Way, Building 1, Austin, Texas, 78750, United States
  5. Indeed.com social media
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    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 18, 2025
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