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Indeed.com Complaints 242

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L
9:40 pm EST
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Indeed.com Charges

I believe these charges stem from an advertisement I placed for per diem worker. This was back in December. It was advertised as free but they keep your credit card information on file

Mid February I get an e mail from indeed with an invoice disclosing over $1200 in charges that go back to December to my credit card for running an advertisement

This seems quite odd. They wait till February to call to my attention that they billed me in December. I’m not even clear what the charges are for you can’t reach a live person at indeed. When you e mail them no one follows up. I’m barely making a living myself at a solo firm I would never knowingly agree to such billing practices

Desired outcome: Reversal of charges

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11:04 pm EST

Indeed.com Disable my account, don't waste your time, your money!!!

My boss asked me to post Jobs as a Confidential Company. So as per my research I could post on Indeed, Because as they do have "confidential option".

At the beginning too much trouble of opening the account.

*First, I tried gmail account they blocked, then I did with another account, again they blocked. From my side I provide everything. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. But it is denied, I asked "Why"?, They said "It is blurry".

Nooooooo! it is not!

May be your eyes are blurry.!

Even I tried company official email, facebook account again same process.

My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. They have too much video tutorials in Youtube", may be it is true.

But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired.

Dear Indeed.com Thank you for you attention for details, and making me fired!

Don't waste your precious time on Indeed.com.

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Omair Ahmed
US
Dec 28, 2022 12:22 am EST

My boss asked me to post Jobs as a Confidential Company. So as per my research I could post on Indeed, Because as they do have "confidential option".

At the beginning too much trouble of opening the account.

*First, I tried gmail account they blocked, then I did with another account, again they blocked. From my side I provide everything. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. But it is denied, I asked "Why"?, They said "It is blurry".

Nooooooo! it is not!

May be your eyes are blurry.!

Even I tried company official email, facebook account again same process.

My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. They have too much video tutorials in Youtube", may be it is true.

But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired.

Dear Indeed.com Thank you for you attention for details, and making me fired!

Don't waste your precious time on Indeed.com.

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Lisa Orianne Vincent
US
Mar 14, 2022 4:53 pm EDT

They did the same to me. I received close to 70 resumes of people who were interested in my job posting and INDEED disabled my account so that I could not assess the resumes. I phoned and they told me that it would have to go to appeal but they were not able to tell me why it was disabled. I have also read where people are applying and nobody contacts them back - I guess this could be the reason why they are not received responses.

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10:54 am EST

Indeed.com Employment service

I posted a no sponsored employment opportunity vía Indeed. I did not agree to any budget for the job listing. I just found that they deducted $500.00 from my account for 2 months of listing at $33.00 per day. I never agreed to any of this. I was never notified about these changes. I would not have agreed as my small business cannot afford such expenditures. The site will not allow me to take my credit card information off and they do not have any means to contact customer service. A similar charge happened approximately 4 years ago and I paid it thinking my secretary mistakenly agreed to the service. However, I personally managed this posting.

Desired outcome: I want my money back and I want them to erase my credit card information.

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4:57 pm EST
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Indeed.com Complaint

I have been placing ads on indeed for many years for my corporation without incident. Now I am told that I must provide some very personal information about my company in order for this ad to go live. I’ve been going back-and-forth for six days with these people and only now they’re telling me they want my business license, a utility bill, my General Excise tax license, tin #. a lot of stuff that is irrelevant and have never been asked for before. I feel like if my job isn’t sponsored or if I have a credit I’m working with that’s when I have problems with Indeed. Something is very wrong!

Desired outcome: I would like my ad to go live without having to share a whole bunch of information that I have never been asked for in the past

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2:28 pm EST
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Indeed.com Indeed forced negative reviews from another company onto your profile

Our organization set up a Company Profile on Indeed.com to give our company better visibility to prospective job applicants. We worked very hard to achieve a 5-star rating on the 'Reviews' section of our Company Profile, which has been listed for several years now. Recently, a completely separate organization created an additional Company Profile on Indeed.com and used the exact same name as our Company, but did not include any differentiating info (such as a logo, address, phone#, Tax ID#, etc). This other organization obtained two negative reviews on their profile. I brought this situation to the attention of several representatives at Indeed.com and asked them for assistance in differentiating our Profile (with a 5-star review average) from the other Profile of the same name (with a 1-star review average). Do you know what Indeed did next? They decided to MERGE the two profiles together, effectively forcing us to inherit 2 negative reviews that did not belong to us. I called and wrote Indeed several times to protest this egregious move and they flat out refuse to fix it even though they have acknowledged that the other Profile is/was not related to our Profile in any way, shape, or form. Now, they have irreparably tarnished our organization's online reputation by forcing our Review average to plummet, due to the forced addition of these invalid reviews. Employers, beware of doing business with this organization!

Desired outcome: Delete the 2 negative reviews from our company profile page, since they do not belong to us in the first place.

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6:13 pm EST

Indeed.com Past employee post

I am writing to complain about a past employee job review for Old Mill Kennel posted on October 2021.
Unfortunately some of the post is fabricated so bad! What was said about the kennel manager is not true and hurtful. I am mortified to read such false information.
I am not sure why this information was allowed on the post and picked by Indeed as a favorite post when alot of the past posts are positive.
As we all know, past employees bend the truth as I have read alot of reviews on other companies. They will do and say whatever.
I let others read the review and they were shocked as well. I have a feeling who wrote the review.
What can I do about the post?
I can be reached at [protected]@yahoo.com
I appreciate your help to try to resolve this issue.
Thank you

Desired outcome: Can be discussed

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3:28 pm EST

Indeed.com Billing

Indeed has charged my credit card over 3k for a two week period. I finally had to canx my credit card to stop the charges. 2500 one day 700 two days later! I posted one job for 7 days with a 500.00 max bill established. I was billed over 3 thousand dollars.

Desired outcome: refund

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11:34 am EST
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Indeed.com Over charge

We advertised on indeed nearly 2 years. We never had this kind of problem before. This time we was over charged £410 for job advertisment. We have never changed the settings and budget for the daily limit. We spoke on the phone today with customer service, but we did not get back any encouraging answer. They said that we changed our settings, which is not true.As a company we never gonna use indeed again if the problem is not solved
estehair medical harrow

Desired outcome: REFUND

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11:55 pm EST

Indeed.com assessments

your assessments have destroyed my life ! i can not apply for any job anywhere without indeed being involved. and all employers now required tests since indeed offered them, they are now a requirement and I cannot compete without doing them. but I can not do them! Some of the questions cannot be answered and since there's a time limit I can not handle the stress, I have lost many jobs that I otherwise could have done. Jobs I have done for 30 years, every other website seems to be connected to indeed, so I will never be able to get a job this way! Are you proud of yourselves you have destroyed lives and make it impossible for people to get jobs, I will be unemployed and homeless because of this! I DEMAND to speak to whoever's in charge of these assessments immediately!

Desired outcome: NO MORE ASDSESSMENTS!!!!!!!!!

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3:29 pm EDT

Indeed.com I'm complaining about a company NAIC they where asking for my banking app an username/password that I think is to information!!!!!!

I was offered a position from a company named NAIC was a work from home job they began asking me for very personal information they wanted my bank app an username which I felt like it had nothing to do with the job.My email address is [protected]@gmail.com my name is Stacy gunn

Desired outcome: Very furious out come on my behalf

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6:06 am EST

Indeed.com Review that it has to be approved by the indeed team

Hi
I just add a review on indeed for a company, and I have noticed that the review hasn't been posted, saying that first, it has to be accepted by the indeed team.
How do you explain that?
Is indeed decide what is accepted and what is not in a review?
I had written a review for sg personel on indeed site, and it hasn't been published.
I want to know for what reason.
And I want to know if indeed decided which review are going to be published for the companys in general.
It is indeed verified the actual reviews if are scam or not?
Thank you!

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10:23 am EDT
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Indeed.com Job postings

Re: Searching for a job.

Dear Sir/Madam;

When I click remove a job posting, the job closes but does not remove. The job flag remains on the page, mixed in with the job postings that I did not remove. This makes job searching very undesirable and increase the length time it takes to search for a job. This problem just started this week.

Thank you.

Derald Lauinger
[protected]@icloud.com

Desired outcome: Please set the system to the way it was.

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3:24 pm EDT

Indeed.com Money scam for e]employment

Was contacted by a Ms. Mildred Corbin stating she is a Talent Acquisition for Aumni Inc and that she saw my resume on Indeed.Com and it was forwarded to their Management team at Aumni Inc, then I received a message on WhatsApp from a Ivan Fanucci stating he was the Interview Manager, he asked me typical interview questions about my previous work and then listed the different software's that are out there if I knew how to use them one being QuickBooks. They then waited one day and offered me the position of Remote Administrative Assistant, they then proceeded to send me the front and back copy of a Cashiers Check for $2, 300 and asked me to deposit it into my checking account through my Mobile account. They even talked about medical, dental plans, even paperwork for a background check! They were very professional until they sent me the check for Office Supplies. What a very disappointing world we live in nowadays!

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Chellsey Maestas
US
Apr 01, 2022 11:42 am EDT

I received the check and the funds were added to my account. They then asked me if I would Zelle some money to the venders stating I would receive a laptop with all the softwares on them and the money is being sent to the vendors directly. This doesn’t seem right. I sent some of the money after I waited for it to go through, and my bank has my account flagged as fraud now. Is this place a scam? Will I be given any consequences if I stop responding to them and the money is still in my account? This doesn’t feel real and like they’re using all my information to steal from me or scam me.

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Deneene Moore
Concord, US
Feb 14, 2022 12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On 2/14/22 I received an email from a Fanny Diers (fannydierscqr89@gmail.com) and she saw my resume on Indeed. She was supposedly representing Aumni, Inc. I was asked to do an interview with a Mr. Ethan Faustino via "Telegram" messaging app (htpps://t.me/workwithethan). They asked for banking information and sent a background check form to fill out to include a copy of my driver's license (front and back). This is a scam!

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Crystal Sowers
US
Jan 18, 2022 5:59 pm EST

This happen to me too. Was contacted by Annette Hurt then forward me to Ivan Fanucci-- who wanted to hire me the next day without a physical appearance over the phone. Thank you for sharing! I will no longer be using Indeed!

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Darwin Jones
US
Jan 24, 2022 6:16 pm EST

It has come to our attention that several individuals have been contacted by Annette Hurt, Mildred Corbin and Ivan Fanucci about potential job opportunities at Aumni. These individuals DO NOT work for Aumni. All communication to and from Aumni would come directly from an employee with an email address @aumni.fund

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Jodie Snow
US
Mar 31, 2022 11:46 am EDT

Mr. Jones, I received this email. They are using your name in the email address. darwin@aumni.careers with the contact name Darwin Jones. They are emailing a form for background information with your company name and a St. George Utah address. FYI

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Nitasha Hunley
US
Apr 08, 2022 2:25 pm EDT

I was contacted yesterday from a McKenna B via text, to chat with Adam Fantino. We chatted yesterday with what seemed to be a standard interview. I was advised to come back to chat at 8:30am my time. And be prompt. I was then advised they would like to move forward with me. I received an email from Danielle Kelez. My 1st fraud alert went off when in the email it had NO company markings logo phone number only address. That is it. The next flag was asking what bank I use, not the account info just name. Then I was advised I would be paid via check sent to me. During this time I’m google the “people” who I have chatted with. During this COVID craziness I started taking Goggle cyber security classes so I’m looking at all the signs at this point. In my digging I found the 2 ladies name however never found Adam Fantino. The final straw was advising me I would need to go to Verizon or ATT and get a new line and the phone must be an iPhone 13 proMax 256 GB. I don’t have any fancy degrees but at this point every thing is screaming SCAM. I was told I would be paid for the money I spent. At this point I end conversation with “Adam” and proceeded to dig more. I go as far as to email 2 people from LinkedIn. I didn’t get a response but they should be aware these people are legit trying to use the company likeness and that of some of the major people working in the company. I’m glad I was diligent in looking up this company. Sad because it puts a bad energy out there to real employees working on behalf of the real talent acquisition team. And I think I my have sent Mr Darwin a message on LinkedIn.

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Nitasha Nicole
US
Apr 08, 2022 2:26 pm EDT

I was contacted yesterday from a McKenna B via text, to chat with Adam Fantino. We chatted yesterday with what seemed to be a standard interview. I was advised to come back to chat at 8:30am my time. And be prompt. I was then advised they would like to move forward with me. I received an email from Danielle Kelez. My 1st fraud alert went off when in the email it had NO company markings logo phone number only address. That is it. The next flag was asking what bank I use, not the account info just name. Then I was advised I would be paid via check sent to me. During this time I’m google the “people” who I have chatted with. During this COVID craziness I started taking Goggle cyber security classes so I’m looking at all the signs at this point. In my digging I found the 2 ladies name however never found Adam Fantino. The final straw was advising me I would need to go to Verizon or ATT and get a new line and the phone must be an iPhone 13 proMax 256 GB. I don’t have any fancy degrees but at this point every thing is screaming SCAM. I was told I would be paid for the money I spent. At this point I end conversation with “Adam” and proceeded to dig more. I go as far as to email 2 people from LinkedIn. I didn’t get a response but they should be aware these people are legit trying to use the company likeness and that of some of the major people working in the company. I’m glad I was diligent in looking up this company. Sad because it puts a bad energy out there to real employees working on behalf of the real talent acquisition team. And I think I my have sent Mr Darwin a message on LinkedIn.

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Aimee24
US
Nov 01, 2021 6:16 pm EDT

Just got contacted by a Mildred Corbin at Aumni! Glad I googled it and this popped up

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J Nguyenn
US
Oct 28, 2021 5:00 pm EDT

This just happened to me as while! Same exact thing from Mildred Corbin of Aumni Inc. Thank you for sharing I could not tell if it was legit or not! They used the number [protected]

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2:52 pm EST

Indeed.com Fake Job posting

I was recently contacted by a recruiter from Behavioral Health Services by the name Jyl Russell to apply for a Revenue Cycle Manager position. A few minutes after applying for the job said I wasn't selected. I called the company and they stated the recruiter no longer works for the company, and they didn't know how the position was posted.

Desired outcome: Investigation of company

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1:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com They are not deleting our account despites weeks of requests

This has been several weeks that we asked for a deletion of our company account from the website indeed.com and it is not done despite several reminders.

Our company is sensea nordic spa.
The information on this website is impacting our business activities and lower our chances our recruitment because of the false and bashing information it carries. We have started to estimate the financial impact for us for every day they delay the deletion of our account.

Desired outcome: Delete all our company accounts and information related from indeed.com

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William E. Graham
Chillicothe, Ohio, US
Oct 15, 2021 2:26 pm EDT

every time I try to fill out a job application the recruiting site will not accept my email address.
it rejects my email address saying either that it is an invalid email address, or that it is already being
used by someone else, Robert Darryl Williams, who is now employed but his applications are still in
the system, and blocking all of my applications; and before you ask, yes, I have tried using another
email, my sixth was blocked out just this morning, I'd changed both my email and phone number, yet
it always comes back to Robert Darryl Williams. I'm at the end of my wit here. I can't figure out what
to do. the recruiting sites are the only access I have to gaining employment; I'm in a halfway house.
my first email address was williamegraham56@gmail.com, please notice that it contains my NAME. But
when I try to enter my password, Eugene522, the site rejects it saying either "invalid" or "already in use"
and if I change it, it still comes back to Robert Darryl Williams. I am William Eugene Graham, same as in
the email address and password. Indeed was first recruiting site to corrupt my email, but now all of the
sites do it, apparently because Indeed shares entries. Could somebody at Indeed possibly help me?
Robert is now working. why is his name still on unfinished application?

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1:11 pm EDT

Indeed.com Job seeking

So buggy and awful to use. Clicks into the wrong job, easily allowing someone to apply for the wrong position over and over again.

Assessments are IMPOSSIBLE to find.

I get so frustrated every time I use this site. It's terrible.

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11:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com Company Hiring Account Block

I am associated with HR Recruiting Consultancy and we are frequently hiring, today dated 27/09/2021.

I registered my account but disabled and also submitted appeal to restore my account but zero response.

I also informed them if you required any documents i may send send upon the request.

I am still waiting to restore my account

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9:17 am EDT

Indeed.com I'm complaining about my Indeed account was disabled and I dont know why .

September 09, 2021
+[protected]
My indeed account was disabled and I don't know why, there is no even reason given why my account was disabled. Please take action for this.
Account Name: Welkin Marketing
Email Id: [protected]@welkinmktg.com

Please send us an email about why it happened like this without any email or notice is given.

Please resolved this issue.

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2:28 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Indeed.com BLOCKED ACCOUNT [protected]@gmail.com

I am franchise of Mary browns in Port Moody and want to hire staff i post couple of jobs and also got resumes but without any reason my account was blocked when i contact customer services they asked documents to support my business which were provided also informed them that my business start up date is in mid of September 2021 and what to hire staff but no response from customer service.

I also tries to create an other account with the name of [protected]@gmail.com but that was also disabled

when indeed is playing a good role for hiring of the staff then they have to resolve the issue on time so the employer and employee can get the maximum benefits

waiting for your reply

Ayyaz

[protected]

EMAILS SEND TO INDEED

Gmail Ayyaz
Indeed: Disabled account
5 messages
Abbas Daredia Thu, Aug 12, 2021 at 1:48 PM
To: [protected]@gmail.com
Hello!

I hope you are doing well.

It looks like you only submitted the Hydro bill and our team requires your business license and tax permit as well in order to validate your information.

Please attach them here and I will escalate it for you once received.

Best,

--
Abbas Daredia
Client Success Specialist - Dedicated
On behalf of Indeed, Inc.
[protected]@indeed.com
[protected]

Indeed - We help people get jobs.
Indeed.com

Facebook | Twitter | Instagram

If you would like to opt-out of marketing and sales emails, please email [protected]@indeed.com

Indeed Canada Corp.
2 Bloor St West, 12th Floor, Toronto, Ontario, M4W3E2 Canada
Ayyaz Thu, Aug 12, 2021 at 2:57 PM
To: Abbas Daredia
Hi Abbas

I am franchisee of Mary Browns in Port Moody and it's a new store under construction, the city permit was applied and we will get that by the end of this month after inspection
I can attached the application filed with the City Of Port Moody which shows under process and my tax number also on the application, for the attached BC Hydro and Fortis Bill you can see we are registered from August 2021 as its a new business.
T&T Marketing Ltd GST # 708903091RT0001
I want to use my account on permanent basis and specially with the paid account to get the better options of hiring, as need staff before opening of store which in first week of September 2021 and later for continued staff hiring

Should you need any further information please let me know, an early action will be appreciated

Regards

[Quoted text hidden]
--

Ayyaz
Director
T&T Marketing Ltd

Mary Browns (Franchise)
138 & 146 Brew Street
Port Moody. BC
V3H 0E6

Cell +[protected]

3 attachments
Business Licence Application City Of Port Moody.pdf
402K
Ist Bill August 2021.pdf
143K
Ist Bill Aug 09, 2021.pdf
127K
Abbas Daredia Mon, Aug 16, 2021 at 11:57 AM
To: Ayyaz
Hi Ayyaz,

Thank you for the documents!
I have submitted this to the verification team. I will update you as soon as I have more information.

Best,
[Quoted text hidden]
Ayyaz Mon, Aug 16, 2021 at 12:03 PM
To: Abbas Daredia
Hi Abbas

Thank you for you review and hope to get that active soon as we are in need of staff due to opening date September 01, 2021

Regards
[Quoted text hidden]
--

Ayyaz
T & T Marketing Ltd

Franchise
Mary Browns
138 & 146 Brew Street
Port Moody BC
[Quoted text hidden]
Ayyaz Sun, Aug 22, 2021 at 10:37 PM
To: Abbas Daredia
Hi Abbas

Any update on the activation of the account

Regards

Ayyaz

On Mon, Aug 16, 2021 at 11:58 AM Abbas Daredia wrote:
[Quoted text hidden]

Desired outcome: Please activate my account as soon as possible

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11:19 am EDT

Indeed.com Company posting.

Received an email from Lucid Motor for an phone interview, Mr Ruben Perez from Lucid Motors Casa Grande, Arizona sent me a link to schedule an phone interview by using this link (https://schedule.lever.co/lucid-motors/bryan-felten/98974c69-71f0-4c36-910e-ec170cc86465). Something needs to be done about false and fraudulent job posting.

Thank You
Bryan Felten
[protected]@yahoo.com

Desired outcome: Remove company posting

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About Indeed.com

Indeed is a leading job search engine that connects job seekers with employers across the globe. With over 250 million unique visitors every month, Indeed is the go-to platform for job seekers looking for their next career opportunity. The platform offers a user-friendly interface that allows job seekers to search for jobs by location, industry, salary, and job title.

Indeed's search algorithm is designed to provide job seekers with the most relevant job listings based on their search criteria. The platform also offers a range of tools and resources to help job seekers in their job search, including resume building tools, salary calculators, and career advice.

Employers can also benefit from Indeed's platform by posting job listings and reaching a large pool of qualified candidates. Indeed offers a range of employer services, including job posting, resume search, and employer branding solutions.

Indeed's success can be attributed to its commitment to providing a seamless job search experience for both job seekers and employers. The platform's user-friendly interface, advanced search algorithm, and range of tools and resources make it a valuable resource for anyone looking to find their next career opportunity or hire top talent.

Overview of Indeed.com complaint handling

Indeed.com reviews first appeared on Complaints Board on Mar 31, 2011. The latest review Subscription charges was posted on Jul 16, 2024. The latest complaint account blocked, no support customer care was resolved on Jun 04, 2017. Indeed.com has an average consumer rating of 1 stars from 255 reviews. Indeed.com has resolved 8 complaints.
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  1. Indeed.com Contacts

  2. Indeed.com phone numbers
    +1 (800) 475-4361
    +1 (800) 475-4361
    Click up if you have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number 36 36 users reported that they have successfully reached Indeed.com by calling +1 (800) 475-4361 phone number Click down if you have unsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number 59 59 users reported that they have UNsuccessfully reached Indeed.com by calling +1 (800) 475-4361 phone number
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    +49 211 5406 0842
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    6433 Champion Grandview Way, Building 1, Austin, Texas, 78750, United States
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    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2024
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