IndiaFilings
Reviews and Complaints

On 7 March, I registered proprietory company named "Texplore Enterprise" through India filings.
I need some informations regarding the detailed scope of the company.
That's why I mailed them today .The email got returned back today from every possible email id that I knew about.
Then I called then four times for clarifyring my problems or to give an alternate email id.
But they are disconnecting the phone every time.

Very unprofessional & unethical company & total lack of knowledge to make the customer satisfied.

Indiafilings has the most incapable, unskilled, and unprofessional set of employees. My experience of working with them has been really bad and I have wasted my money and time like anything with their useless team.
1. No follow-up on any action item for application filing or assistance with your regulator work. One has to constantly push them, call them, or email them. Still they will fail to deliver. Actions stay pending forever.
2. Their sales team will chase you to sign up with them by showing rosy pictures and their operations team is completely opposite with no experience or knowledge on handling their specific area/segment. Either they will not work or keep sending you irrelevant information.
3. The team member Delphina G, had no knowledge of even the basic stuff such as INS codes or FSSR standards and advised me wrongly to file application without proper guidance.
4. Team Members always failed to deliver on requested matter and required constant follow-up and calls, wasting client's time.
3. Even senior enterprise managers such as Ashfaq fail to take necessary actions on the mentioned team members and matters despite multiple calls and email follow-up. It just reflects that Indiafilings team cannot take the working matters/concerns/complaints seriously and does not want to act on the required.

ONE IS BETTER OFF TO DO THE WORK THEMSELVES RATHER THAN WASTING TIME AND MONEY WITH INDIAFILINGS.

I applied for company registration service with India filings on 03 May 2017. But due to bad service I asked for refund on 05 May 2017. They told me it takes 20-25 days to get refund.

Its 9 June 2017 today and I have been calling them from 2 June 2017, they keep saying that it will take more time.

I am very frustrated as a small business owner. Please resolve this issue.

Attachments 1 - Mail chain b/w India filings and myself. 2 - Refund application given to them 3 - credit card statement showing the transaction.

This was the worst mistake i may have committed to initiate my business coping with asian nation filing. They need stupid and amateur workers world health organization create all quite idiotic mistakes to elongate your incorporation time. I'd ne'er advocate individuals to create company or do any legal work with them. It's higher to pay very little further to native ca.

Employees are behaving like thief escaping from the customer's call. Indiafillings.com employees are playing with customers. One person will receive the call and without speaking any word they will disconnect the call. Dont believe indiafillings.com and please dont invest.

I am interacting from last 4 months.
They are not able to do the services properly.
Looks like they deliberately delay and take for renaming the company's name.
They ask for multiple document which are not as per the guidelines.
Even while documents sent to them they say that they have not recieved.
Communication problem is a bigger problem with them understanding their english.
I told them multiple times to refund my money and they are not doing that also.
They give a miss call and say that they are following us.
They phones cannot be reached easily.

I have paid money to Indiafilings 2 weeks ago. They said I will get response within 3 days. But I never got any response except sms asking me to confirm my dob. After confirmation of dob, they went silent. I tried reaching them over phone, raised support tickets and through chat. If I call through phone they say the relationship manager is not available or on leave and they will ask the RM to call which never happened. In chat, they take requests only if it is for sale otherwise they transfer to someone who does not exists or does not respond to any queries. Support tickets, no response and no SLA. How do I get them to do the job ?

I have not received my TAN hard copy. I had to send someone to Pune office to submit the documents. What have you done in the entire process except charging Rs. 3900 for a service that cost Rs.63. Such fraud companies do not last ling terms.
You should be ashamed of yourself.

Before I give review Just want to say that there are certain problems in this world which can't be solved through automation(through online platform).
I have paid this fraud company for my business registration and due to some personal problem I cancelled the deal and asked for refund just after 2 days. They said they will cut 20% of the fees I paid though I have not used any of theis service. I agreed that too but its more then a month they have not refunded my money. They just say its in the process getting through some necessary approvals. I don't know what necessary approvals they are talking about and who is approving. May be they are getting it passed in the next parliament session. Moreover none of their customer executive nor the so called theis relationship manager and business advisor is responding to my call.
Believe me they don't have any systematic platform to solve your problem. Once you pay the money you are in their trap. Moreover they don't do anything for you. You need to do everything by yourself they will just provide you the forms and the next step to be done. which you can get easily through google. They even don't know how to deal with their customer.
I would not recomend this to anyone. Its just a waste of your hard earned money and time.

India Filing Cheaters
Do not use the services of India Filing they are not good with their customers.
They do not follow their own terms and conditions. They are misbehaving with their customers.
If customer wants his/her refund they are not giving money back, even I am facing problem for this they are not refunding me back I called them three month regularly but still they didn’t gave my money .When I ask Sugandhi (Manager in accounts department) she always said that she will do refund within two days, at the end when I said, I am going to post review against you then she said ok do whatever you wants to do I will refund you back when you will remove your review.
They are cheater, they are not providing their services efficiently. Most of the time they are troubling their customers. They cannot communicate with their customers properly because most of them they don’t know Hindi and English.
Do not buy any services from India filing they are fraud. They take money and forget about the service.
I called them n also do emailing calling numbers. [protected](Sugandhi’s number), +[protected]
Email id: [protected]@indiafilings.com

I have made the payment for the registration of a private limited company, now I need to get few queries answered w.r.t. to documents, they are just not ready to speak to me. Their standard reply is “we’ll call you back” or “speak to your RM”. As a practice, they are supposed to appoint a Relationship Manager after the payment, but now they are saying that we have shortage of RMs, hence not assigned to you. Wow…then why are they accepting new payments if they don’t have people? So I have made the payment and I’m just stuck. They want me to speak to my RM, but won’t even appoint one as they are short of RMs….amazing!

“WORST EXPERIENCE EVER !”

If you are starting up, and looking for help in company formation, obviously you'd want professional help to put things in place.
Indiafilings - their website depicts a false impression on their services.

Let me share my experience in detail.

- they promise that LLP will be incorporated in 21 working days : UNFORTUNATELY it has taken more than 5 months in my case.
- Their employee Ms.Preethy committed mistake while registering, I had to pay Rs.3000 extra as I had no other option.
- During the trademark registration process, their executive tells me (after 3 months) that I cannot use the final company name. Obviously a panic situation is created. After a lot of to and fro with the team, they file a temporary trademark number. I am very sure they wont even notify permanent trademark number.
- I had taken the entire packing including accounting software. Even in this case, their executive tells me that they DO NOT have the license of the software. Ridiculous! then why did they charge me for it?
- To top it all, my LLP documents were sent to WRONG address.

Sincere request to anyone who is planning to approach them for start up incorporation, I would suggest PLEASE explore better options. There are many who would do it professionally. Do NOT think Indiafilings is the only option.

Biggest mistake of my life - INDIAFILINGS !

I had given two company incorporation jobs to indiafilings by paying full amount i.e. 16000/- and 8000/- respectively and even after two months they are not able to provide any progress feedback. I have been calling since two months and now they are not even bothered to speak to me.. My calls are ignored and i am left with no option then wait cause my Money is with them. Regards

India filings company incorporation services are pathetic. Their folks are overloaded with too many clients and they won't make progress with your incorporation if you don't contact them every week. They will take their own sweet time to file for DIN, incorporation etc. My company incorporation is not completed even after 3 months.

I have dreamed to make my own business and I needed to prepare business plan. I decided to ask the rep from www.indiafilings.com, because I wasn’t a professional and needed some guidance in these forms. I spoke with the lady, who sounded professional and helpful, and she told me that they would process all forms. I waited 4 days, a week and after 15 days I decided to contact this lady. But she still hasn’t processed paper. It was too long. Not recommended.

I made a claim on the website www.indiafilings.com. I needed some help with the taxes and waited for the response. It was mentioned on the website that they could consider the claim within 7 days. I waited 10 days already and was so upset, because these people did nothing. They haven’t replied or provided qualitative services. It was waste of my time and useless and fake anticipation. Please, be careful with this website ant better don’t rely on these guys too much.

I contacted the representative from the company www.indiafilings.com. I asked to help me to incorporate my company. The man told that my claim would take 14-20 days, but it took 3 months already and they continued to provide some promises and excuses. I think that they can only scam people and take their money. It isn’t worth it to deal with them.

I used the website www.indiafilings.com. I claimed for tax return and after 40 days I still haven’t received any info or any form. I tried to speak with the rep, but he told me that my claims were in process and I needed to wait. He didn’t tell me how long I need to wait. I don’t think that it is normal to wait 3 weeks, but the staff refused to help or provide any precise info. I have no idea what to do now, so please help me.

I filled tons of forms on the website www.indiafilings.com. They asked to provide different papers and forms; I seriously wasted a lot of time there. But in result I haven’t received any reply from these ###. No info how my things were. I’m seriously puzzled. I need info, but these people ignore me all the time. Maybe someone knows what to do in such situation. Your help will be really necessary.