Menu
For Business Write a review File a complaint
CB Airlines and Air Travel IndiGo Airlines Injuries while deboarding indigo flight
IndiGo Airlines

IndiGo Airlines review: Injuries while deboarding indigo flight

A
Author of the review
9:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My sister suffered injuries on Indigo flight.

(PNR No - N26Z6U, 6E, 6202, Ticket No - N26Z6U/1/1).

Wednesday night, my sister, Ms Seema Saxena, boarded your INDIGO flight from Ahmedabad to Delhi, 9 PM, 13/09/23, while returning from her week long Gujarat tour (work related).

When the flight landed n stopped and the staircase elevator was affixed with the plane, my sister stepped out first only to find out that the elevator was not properly affixed to the plane. And when she stepped out, the flat board of the elevator got slightly distanced and jumped up making my sister fall down on the flat board of the elevator staircase. She lost balance & suffered multiple injuries on her ribs, knees n legs.

She could have got serious life threatening head and other injuries too, if she had fallen directly down to the earth from the top of the elevator or if she had rolled/fallen down from the stairs and down to the stony earth but got saved due to luck n time.

It was a case of SHEER NEGLIGENCE on the part of Pilot and air hostess.

When the elevator was not properly affixed and the clutches (jaws) not properly stuck to the body of the airplane, why the hell the airhostess opened up the exit doors (and why the Pilot allowed to open the plane) to allow the passengers leaving by getting down the plane.

And ur shameless air hostesses doesnt have any etiquettes, manners ot service hospitality standards to help my sister get up. No one of them helped my sister. Someone called up the team and then assistants came up to help my sister deboard the plane on a stretcher.

CRAP BEHAVIOUR.

One more female co-passenger, along with my sister, got hurt but not that badly.

My sister is a diabetic for long time now and her body is weak.

Now the trauma and the injuries suffered.

Who is going to pay for all this harrowing time?

You n your airlines should be taken to the courts now for this life threatening incident, causing immense damage to the passenger for the near death experience.

She is writhing in constant pain for full day.

Cudnt even go for her Xray due to d pain till now.

Disfiguring of the knees, injury marks, swelling and somethings cant be shown in open like this, passenger being a female.. And internal damage still unknown.

She is a working woman, managing her own small business.

Now the loss of her income as well has also started due to all this traumatic experience.

That one of ur departmental heads called up and told my sister to take Rs 2K voucher.

Cost of human life of a working professional is Rs 2K

Adarsh Saxena, CA.

(Brother of Ms Seema Saxena).

Desired outcome: We want the Indigo Airlines Do some analysis of the situation with no bias, and bear/pay up all the costs, of the actual and potential losses, and the apology from the air hostess and the pilot of the flight.

0 comments
Add a comment
  1. IndiGo Airlines Contacts

  2. IndiGo Airlines phone numbers
    +1 (844) 297-3904
    +1 (844) 297-3904
    Click up if you have successfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number 0 0 users reported that they have successfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +1 (844) 297-3904 phone number
    USA & Canada
    +91 124 435 2500
    +91 124 435 2500
    Click up if you have successfully reached IndiGo Airlines by calling +91 124 435 2500 phone number 4 4 users reported that they have successfully reached IndiGo Airlines by calling +91 124 435 2500 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +91 124 435 2500 phone number 2 2 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +91 124 435 2500 phone number
    33%
    Confidence score
    Head Office
    +973 17 225 650
    +973 17 225 650
    Click up if you have successfully reached IndiGo Airlines by calling +973 17 225 650 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +973 17 225 650 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +973 17 225 650 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +973 17 225 650 phone number
    100%
    Confidence score
    Bahrain
    +973 17 210 277
    +973 17 210 277
    Click up if you have successfully reached IndiGo Airlines by calling +973 17 210 277 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +973 17 210 277 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +973 17 210 277 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +973 17 210 277 phone number
    100%
    Confidence score
    Bahrain
    +880 29 883 374
    +880 29 883 374
    Click up if you have successfully reached IndiGo Airlines by calling +880 29 883 374 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +880 29 883 374 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +880 29 883 374 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +880 29 883 374 phone number
    100%
    Confidence score
    Bangladesh
    +972 37 952 133
    +972 37 952 133
    Click up if you have successfully reached IndiGo Airlines by calling +972 37 952 133 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +972 37 952 133 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +972 37 952 133 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +972 37 952 133 phone number
    100%
    Confidence score
    Israel
    +81 362 400 417
    +81 362 400 417
    Click up if you have successfully reached IndiGo Airlines by calling +81 362 400 417 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +81 362 400 417 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +81 362 400 417 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +81 362 400 417 phone number
    100%
    Confidence score
    Japan
    +965 22 970 246
    +965 22 970 246
    Click up if you have successfully reached IndiGo Airlines by calling +965 22 970 246 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +965 22 970 246 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +965 22 970 246 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +965 22 970 246 phone number
    100%
    Confidence score
    Kuwait
    +977 422 9932
    +977 422 9932
    Click up if you have successfully reached IndiGo Airlines by calling +977 422 9932 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +977 422 9932 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +977 422 9932 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +977 422 9932 phone number
    100%
    Confidence score
    Nepal
    +977 422 9893
    +977 422 9893
    Click up if you have successfully reached IndiGo Airlines by calling +977 422 9893 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +977 422 9893 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +977 422 9893 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +977 422 9893 phone number
    100%
    Confidence score
    Nepal
    +968 24 400 830
    +968 24 400 830
    Click up if you have successfully reached IndiGo Airlines by calling +968 24 400 830 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +968 24 400 830 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +968 24 400 830 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +968 24 400 830 phone number
    100%
    Confidence score
    Oman
    +974 40 367 777
    +974 40 367 777
    Click up if you have successfully reached IndiGo Airlines by calling +974 40 367 777 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +974 40 367 777 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +974 40 367 777 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +974 40 367 777 phone number
    100%
    Confidence score
    Qatar
    +65 62 988 328
    +65 62 988 328
    Click up if you have successfully reached IndiGo Airlines by calling +65 62 988 328 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +65 62 988 328 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +65 62 988 328 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +65 62 988 328 phone number
    100%
    Confidence score
    Singapore
    +94 114 731 800
    +94 114 731 800
    Click up if you have successfully reached IndiGo Airlines by calling +94 114 731 800 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +94 114 731 800 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +94 114 731 800 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +94 114 731 800 phone number
    100%
    Confidence score
    Sri Lanka
    +66 21 342 960
    +66 21 342 960
    Click up if you have successfully reached IndiGo Airlines by calling +66 21 342 960 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +66 21 342 960 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +66 21 342 960 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +66 21 342 960 phone number
    100%
    Confidence score
    Thailand
    +66 21 342 961
    +66 21 342 961
    Click up if you have successfully reached IndiGo Airlines by calling +66 21 342 961 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +66 21 342 961 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +66 21 342 961 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +66 21 342 961 phone number
    100%
    Confidence score
    Thailand
    +971 43 216 900
    +971 43 216 900
    Click up if you have successfully reached IndiGo Airlines by calling +971 43 216 900 phone number 1 1 users reported that they have successfully reached IndiGo Airlines by calling +971 43 216 900 phone number Click down if you have unsuccessfully reached IndiGo Airlines by calling +971 43 216 900 phone number 0 0 users reported that they have UNsuccessfully reached IndiGo Airlines by calling +971 43 216 900 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. IndiGo Airlines emails
  4. IndiGo Airlines address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, 122002, India
  5. IndiGo Airlines social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all IndiGo Airlines contacts
IndiGo Airlines Category
IndiGo Airlines is ranked 174 among 221 companies in the Airlines and Air Travel category