Ingles Markets
Reviews and Complaints

The chicken for sale today (05/12.2022) at the Lenoir City store had an unmistakable warmed-over taste when I bought one near noon, indicating these chickens were likely left-over from the previous day. No amount of seasoning could make it edible and it had a very odd smell, it smelled faintly of wet dog which is also another tell-tale sign of warmed-over chicken. This is the first time I had an issue with the chickens so I'm just hoping this was an oversight on their part. Thank you in advance.

We stopped in to get lunch in Swannanoa, NC and it absolutely sucked. It was right before 1pm, no chicken breast, no biscuits so I got mashed potatoes that were ice, I mean refrigerator cold. He got chicken, beans and potatoes and it was luck warn, potatoes were ice cold. The only good thing about the meal was the bottled drinks. This is a shame and has no right to even be open. I got a refund on my $2 potatoes but this cost over $12 and all but the drinks and a few bites of chicken were left in the garbage can. They need some help or need to close up shop!

The security office falsely accused me of stealing at the point went though my stuff and found nothing I was so embarrassed and then started to yell at me I Feel like he single me out and if something is not done I will be filing a complaint with the better business bureau and seeking attorney for the embarrassment that he put me though I spend over 550 a month in this Ingles

Not going back to Ingles Market, Gray, GA. Manager, a few clerks, and staff are sometimes confusingly rude and unpredictable. Very moody manager can act like a jerk. Could be a great store if company retrains some staff. They seem to try hard sometimes, but do not appreciate if a customer has a concern or problem. Not going back to store after multiple bad experiences February, March and April, 2022.

Occurance: 2000 S Pinestreet Spartanburg SC 29302.

My mother ordered a whipped cake for my birthday but it wasnt 100 whipped. The cake was based in whipped cream but decorated with Buttercream except for the HB. This may seem minor but for someone who doesnt care for Buttercream its a BIG DEAL. No one wants a two icing cake. The taste and texture of the two do not pair nicely. Not to mention it was horribly iced. You could see the cake through the icing.

I was making a purchase at the Ingles at 1627 W. Floyd Baker Blvd, Gaffney, SC and I encountered one of the rudest cashier's that I have came across in a long time.

As I handed the cashier (Lois), my item and I greeted her with, "Well, how are you today?" She didn't acknowledge me or my question. So I asked her again. Still nothing. So I said it a third time, still with a smile and then she said, "Why do I have to answer you!?" I could not believe she responded in that manner. I responded, "It is common courtesy to respond cordially and it is an accepted norm that personnel working in customer service communicate respectfully with customers." She did not respond. I told her that I thought her behavior was rude. After the transaction was completed, I told her thank you and she did not respond to that either. I told her that her conduct is out of order and asked to speak to the manager. I did speak to the store manager and he apologized to me for her behavior.

I am not certain that if her behavior toward me was based on my color (as I am an African American) and she was a white female, but she was quite pleasant to the white customer before me, to include telling them thank you and have a nice day.

This is not indicative to the high qualities customer service that I regularly receive from Ingles.

I have been buying Marie Callender's Chicken Pot Pies for years at my Ingles market in Jonesborough TN. I have noticed that they're frequently not in stock. I don't know if the store management is negligent or if it's the central shipping department that's at fault, but someone in authority needs to address the problem and FIX IT! I expect better service than what I've experienced for several months. I have a nearby Food City where I can transfer my patronage.

The managers and staff that works at “Ingles in Piedmont, South Carolina” are absolutely disgusting. They’ll treat you like crap, mess with your hours and constantly talk [censored] about the workers. I have never ever been treated like this in my 18 years of living and experiencing that made me realize a lot. Randy, Sam AND Shorty are the worst people to ever walk on this earth. Ingles needs to do better for there coustmers and staff.

Your Trenton GA store is run bad. Sign says you open at 7 am. Well they will not unlock the doors at 7. Monday, April 18th, they had no cashiers and the self checkout would not work. and then the manager Dewayne says they can't take cash. Cash is how I pay. The ingles at Trenton, has very little inventory. Each time I go in there and still have to go to Food City, because of hardly no inventory especially the juice aisle. I am waiting on the gone out of business signs to be on the Trenton store, they have nothing to sell and I still end up Food City.

On April 16th around 8:45 p.m. I had a customer jump on me and started talking to me like I was trash about my service animal talking about I should let my service animal run through the kitchen and nobody would say anything after that the customer said that my dog belonged outside not in the store I've been shopping at Ingles on Andrew Johnson highway for about six seven months and I've never had a problem until now the employees and staff didn't even say nothing to the guys they just let him get badgering me another customer threatened to set his pitbull on mine talking about in two bikes he killed my dog and again the management and employees let him get away with it.

Apr 1 I got gas at Ingles in Gray Ga. Got my discount of 20 cents and I got $45.10 but I was checking my bank account today(4/2) and you change $125.00 on my card. Called the bank and they said some stores do this and the amount should come off in a few days. This is not right. The gas is high enough and money is tight for some people and yes (I hope) the right amount should be taken out in a day or two but you are holding too much money for $45.10 of gas

May have to get gift cards or a change card to buy gas with Ingles.

Bought ground beef on around 3/27/22. I’m not sure what it was but I’m pretty sure it was not ground beef. It made my husband and myself sick. I have shopped at Ingles in Jonesborough Tn since it opened. I will never buy ground beef from them ever again.

Just went to the gas station at the Ingles in Greer South Carolina after an issue with the pump reading my card it finally began to pump but stopped at 4 gallons. Went to the window for assistance was told to move to another pump which we did and then it would not take the card. The only solution we were offered was to put a dollar amount on the card and then could be refunded what we didn’t use….unacceptable being as refunds take much longer to process back than charges do. Cashier was not friendly or helpful just saying that machines were old and she couldn’t help it. Long story short I wasted a .30 a gallon discount on 4 gallons of gas I was able to get what a complete rip off.

I've shopped at Ingles for 3 years now in Anderson, SC. I typically buy downy scent boosters but I thought I'd save a little money and buy laura lynn. It wasn't until I got home and saw the container... it wasn't even half full. If this is how this company operates, I can spend money elsewhere. I might as well pay more and get a whole lot more. Turns out, everyone is crooked. Back to downy.

I saw an employee and her bf off the clock micayla in her outdoor clothes no mask hair down and no gloves and she was messing with the cookies and all that's just rude and unsanitary and she was shopping as a customer. I've had issues with her being rude in the past this is just wrong her and her bf was hanging with an employee while she boxed the cookies and she was picking at them and eating wish I had my camera while in there but was in the car today. please do something about her it's the lake lure Ingles in nc off number nine chase and micayla are the names of them that were behind the bakery not on the clock and messing around and should be written up at the least with her rudeness and most of them time her hair n the food and snobby acting

Just recently, and due a very rude employee at the Ingles in Hiawassee Georgia, I was informed that it is against your policies to be able to sign for a check without the party to whom the check belongs to or a signed check for the party the check belongs to without them being there. This very rude and combative employee accused me of fraudulently signing check that did not belong to me. Your company not only accepted many of these checks, they declined being a party of these transactions when the issue came up as if they were completely innocent of everything they took party to. These checks accepted by the employees working there can be verified by your own system. When this is affirmed by the bank of the elderly people (my parents) who indeed wrote these checks and to whom did business with this Ingles location for over 20 years is proven, I am going to sue your company for every penny coming to them. Very Sincerely yours an ex- customer to whom I will have the privilege of telling everybody in this country about your dishonest policies and ask them to business with companies like Kroger and Publix from now on. You need to watch who you hire into your stores, and more importantly the people to whom are in management positions who have no loyalty to the customer or any concept thereof.

I have personally shopped at the Ingles in Fletcher NC for many many years. Every time I used to come in to do my shopping Chris and Greg always acknowledged the customers and had conversations. As i've been recently, the new manager I believe his name is George pays no attention to any of the customers and comes off as very rude. When I was shopping today on 11/28/2021 he made direct eye contact with me and didn't say a thing. As I was checking out he was helping bad groceries and didn't say one word to any of the customers. It's not a store that's as appealing to shop at anymore because the employees are getting rude.

I've been buying Laura Lynn bacon for years. Now it's gotten to the point that it's not worth buying anymore. I've never seen bacon cut this thin. It has no flavor at all. I won't be buying it anymore until this issue is resolved. It's sad that Ingles has reduced to this just trying to make more money. I know times are hard for everyone, but I want my GOOD BACON back.

Mikaela in the bakery very rude and snappy I also saw her wipe her face while preparing a cake. I will not buy in bakery unless something is done with her rudeness. I understand we have bad days but it's happened several times and now I decided to let yal know about this and with the covid 19 I saw her wipe her face then continue with the cake. I have left messages and they get unresolved please resolve this matter before I have to go to the upper management. Thanks