Ingles Markets
Reviews and Complaints

A older man working the self checkout assumed my friend was drunk when she has a genetic disorder that affects her speech and her gait. She is 21 years old and was trying to buy a bottle of wine and he said he couldn't sell to people who are drunk, but she was not drunk she merely has mild cerebral palsy. I went back in to tell him she wasn't drunk and he yelled at me and told me to get out.

Well on top of telling my store manager my dept manager and a co manager that my back was fried from pulling trucks by myself i ended up hurting my back this past sunday, i told my store manager about the situation and nothing has been done about my situation, someone from corporate was supposed to contact me, never happened, i tried calling, they dont pick up, i called hr, no ones called me back. What am i supposed to do?

Burnsville NC Ingles People in this store coughing and sneezing everywhere very few wears a mask. For God sake please ask people to just wear a mask while shopping in this store. This is a matter of life and death. Is money that important to you. Everyone needs to step and do their part to get rid of this virus no matter if vaccines or what.

My sister just bought some ice from Ingles market in robbinsville North Carolina 28771 and it had plastic shaving all in it she drank some of it to and everyone I have talk to was so rude what if it was something bad do yuns not care I am really mad been costumer for all my life and my whole family too and yuns are truly not a family store I won't something done now I will find out what I need to do to do something about this robbinsville only has one store you guys and my number is [protected] but if you call today I am at my sister's at [protected]

I was currently in forest city North Carolina ingles and I got the absolute worst customer service ever! KENADI OR HOWEVER you spell her name was just terrible to me tonight and I will take my business to food lion from now on! I spent 106.00 and she was so rude to me! She was so busy being rude she forgot my receipt... She was rolling her eyes and talking about me to her colleagues as I left the store! It was a horrible experience!

I am complaining because my son, Jamison Woods and his boyfriend were employees at Ingles in Statesville for over 3 years. One worked as a bookkeeper and one just became a manager. They were both fired the same day with no kind of warning or suspension. I honestly feel that because they were gay they were terminated. The manager that fired them (Karen) I believe was trying to get rid of them because they were gay. They even have text messages from her saying if corporate comes don't tell them y'all are together. I just feel the whole ordeal was handled poorly and I am going to see my lawyer. Why fire 2 gay employees on the same day. Sounds crazy.

The last 2 times I went to my local Ingles I was in line for 10 minutes then 5 minutes. Only 2 people in front of me then one, already done.
When they get cash back the cashier goes to the front for 5 minutes. Then one guy paid with a $50 for $38. Disappeared for another 5 minutes to get change. $11!? Some of us just want to buy our groceries and go.

I typically do not like filing complaints but I also feel that management should have feedback if a store is beginning to show signs of poor service. Had other local customers not shared the same concerns I likely would not have thought more of it.

Complaint: 1) Things such as employees standing around instead of bagging groceries and a lack of interest with job duties in general. 2) Unfriendly service. 3) Lesser product variety of recent.

I was told that a recent manager left for another opportunity and that that was part of the drop in service but I cannot speak to that personally. I only noticed the drop off and that people are avoiding the Sylva Ingles. Food Lion in Sylva is getting more business as a result.

I shop the Ingles on Merchants Square in Dallas, Ga almost
weekly and today, August 30, 2021, I really took note of all
the employees NOT wearing masks at this store. Especially
the people at the deli counter handling my food. With the
Delta Covid variant being so bad, I would think ALL employees
should be wearing masks. I would say over 95% were not.
If you don't care about your employees, think of the people
coming to your stores to shop!

Ingles in Spruce Pine... Well, to put it another way, this would be a good place for a grocery store... Never enough help, nobody in the deli to cut meat, poorly stocked shelves, maybe it's time for someone else to come in and build a store... We spend a lot of money here, thinking about doing something different. There is no comparison to Spruce Pine and Burnsville... Burnsville hands down... You need to get a grip on it...

Had bought chicken and employee packed everything loaded everything and forgot to give it to me had come long way to buy the groceries for the family who loves eating fresh salad from the salad bar and decided to pick up chicken too as it looked very tender and juicy hopefully I will be credited or send some coupons to purchase the next chicken free

For the past two weeks I've been coming home with various products from the Ellenwood Ga store store and they've been stale or wilted(as in produce). I know I can return the merchandise but I'm a senior and I often do not feel like coming back out to make an exchange. I realize we are in a pandemic but I don't have this issue of freshness at Kroger(across the street). That is why Ingle's is only a store I use for fill ins. It is not the store where I do my major shopping. I've been living in this area for almost 30 years. The caliber of customer service has also sunk to an all time low. The people who worked there in the past used to say hello or good morning. You can't even get a person to give you eye contact these days. The young man who runs the store and the older man are very personable.

I was in Ingles this afternoon and notice that the girl on register 15 didn't have anyone and the girl that was on 16 had someone she was checking out but the girl on 15 sent me over to the one on 16 the one on 15 was to busy just standing there talking to two boys and the girl on 16 didn't even have anyone to help her with the bags she was bagging alone and even helped me placed them in my cart makes no sense seems like the work isn't being done fairly there y'all should pay more attention to the people y'all are hiring and give credit to those that are doing their job it's definitely to many kids working there playing around more then they are working