Intelius review: huge scam!!! 90

Very good point..there in N.C.! Similar "charges" have been posted to my greendotmastercard, also...However.they did refund my .99 cents/which was suppossed to have been "a discounted", special..for .49 cents..Go Figure! So I emailed them back (anyway) Even though Their(Intelius') responses were that they had removed "these-charges". Of which, by-the-way, there are about 8 of them @$19.95...This GREENDOT_"Whom-evers", Better find an-online Or phone service...which Will cater to the CUSTOMER SERVICE aspects of the buisness/services they are providing...P.O'd; in California.

I never subscribed with this company and I went to pay a bill today and it was declined because this company took funds without my permission and I want my money back because people should not have to go through this

Felicia

Unbelievable - got jammed by the same "$0.95 special" that's all over the internet by these crooks. My wife pays the bills and they have been bilking us $19.95 for the past 5 months; notwithstanding the arguement that ensued upon that discovery, I just got off the phone with Amy the customer service rep - said she couldn't give me my money back but could give me a free people search. I said, "Now why would I want to deal with you shifty people at this point?!?" She says, and I quote, "Well now that you know what NOT to do we can..." This is the point at which I can no longer post the rest of the conversation. This is their customer service?!? In essence, now that you know how we unscrupulously deceive people, you can do business with us on our level? Are there any attorneys out there who need a good class action lawsuit to pursue? Count me IN!

There are plenty of similar complaints against this company. I am not aware of any class actions currently underway, although here is a list of class actions against internet service companies. I hope it helps.

http://www.classadvocate.com/?direct=y&category=product&product_root%5B%5D=406

I HAVE NOT ORDERED THE FOLLOWING ORDERS WITH INTELIUS. A service I never asked for, never authorized!

I used this company one time for a search, paid for it $0.99, and then they charged me $19.95 on my credit card without my consent for 4 months now.

I SEE THERE ARE 4 ORDERS BEARING ORDER NUMBER CHARGED TO MY CREDIT CARD ACCOUNT FOR THE MONTH OF MARCH, APRIL, MAY, JUNE.

THE ORDER NUMBERS ARE

[protected] - JUNE 4, [protected] - May 4, [protected] - April 4, [protected] - March 4
[protected] [protected] [protected] [protected]

I WILL REQUEST YOU TO PLEASE REFUND THE MONEY AS THIS IS CAUSING ME LOT OF FINANCIAL DISTRESS. I HAVE ALSO NEVER USED ANY OF

YOUR REPORTS EVER NOR I WILL HAVE A NEED FOR IT IN FUTURE

PLEASE STOP ANY MORE CHARGES TO MY CREDIT CARD ACCOUNT AND REFUND TE ABOVE MONEY.

I have also been duped like you. How do I stop them from taking money for the nrext months

I signed up for a 1-time transaction to perform a reverse telephone number look up for $2.95. I was VERY careful NOT to sign up for any type of monthly service, which I knew I did not want.

Afterwards on my monthly credit card statement, a charge of $19.95 began to appear. Three months later and $60 gone, I investigated further only to realize this company, INTELIUS, is a scam.

Obviously it is happening to many people.

My credit card company, Chase, cannot block the incoming charge so they simply report the card as stolen and reissue the card. I will file a disputed charge claim with Chase in an attempt to recover this money. I wonder how many people let these charges go bye month-to-month before they realize something is wrong? I suspect it's this precise delay in understanding the fraud in which the unethical sleezebags at Intelius earn their margin.

I sincerely pray they get exactly what's coming to them. The owners and knowing employees of this company are yet another example of the deceipt and greed in our otherwise great country. I do not wish them well.

I signed up on this site for a telephone number lookup and they are now charging my credit card $19.95 a month.

THIS COMPANY IS A SHAM, INVOLVED IN CREDIT CARD THEFT RINGS, DO NOT DO BUSINESS WITH THEM. THE NUMBER LISTED ON THEIR WEBSITE-WELL IM STILL WAITING FOR SOMEONE TO ANSWER IT AFTERFOUR HOURS ON HOLD.. HAVE CALLED EVERY DAY, DIFFERENT TIMES AND ALSO EMAILED THEM. ZERO RESPONSE...

I AM TRYING TO GET A CREDIT FOR THE MULTI CC CHARGES ON MY STATEMENT. I HAVE NEVER ORDERED ANYTHING OR DONE BUSINESS WITH THIS COMPANY. SEND COMPLAINTS TO THE ATTORNEY GENERAL.

What can I do? I also had several charges from 24 protect fast 123. It's from INTELLIUS. I was looking for a friend, and they charged me .95 cents, then another 39 and 25 dlls. Today I got another 24.95 charge. I sent them an e-mail and no body answered me. How can I stop the charges?

Intellius offers consumer reports on persons one is trying to locate. However, they are also offering an "ID Protection Trial" free for only seven days, at which point they bill the credit card you used for your consumer report for $19.95. My computer was attacked by Trojan viruses when the report downloaded, and as the ID Protect Terms were buried in such a way as to not find them, I thought no more of Intellius until I noticed the $19.95 charge on my account. An account with a bank I was no longer using, so the account is now overdrawn, and I have to pay $15 to leave the bank, or incur further charges. Upon reporting the incident to Intellius one day after they charged me, they refused to refund the money, even though I never used the service, nor do I intend to. This was a complete scam, and an easy way for them to steal $20 per person.

After purchasing a 95 cent one time item the company used my credit card to enroll me in a yearly subscription for
order:

[protected]
date: July 17, 2017, 9:57 am
Identity Protect Subscription
Amount: $19.95

I never ordered this! The company gives no way to resolve this problem by phone or email. After several phone attempts I am contacting you
with hope that you can look into this matter.
I would appreciate it if you could contact me with regard to this matter.
Cell phone: [protected]
Thank you.
Betty Seldin

Intellius owns PeopleSearch.com Ditto all of the other complaints. Last night I did two searches one with Intellius and One with People Search and received 6 additional billings for services I did not request.
ALL OF THE INFORMATION I PAID FOR I LATER FOUND I COULD GET ON THE WEB FOR FREE. My last batch of encounters with this company proves they are scam artisits. I am going to look up the corporate address and write the CEO a letter and then I am reporting them to the FTC. If anyone knows of a similar complaint board for web fraud, please let me know.

HERE IS THE GUY WHO IS TAKING YOUR MONEY! HE IS NOW CEO OF INTELLIUS.

Jain, Naveen
41, Self made
Source: Software, Microsoft

Net Worth: $2, 200 mil
Hometown: Medina, Washington
Marital Status: married, 3 children
Education: MA/MS from Xavier U

Raised in India, immigrated to U.S. 1982. Spent 7 years at Microsoft, left 1996: "Got tired of making billions for Bill." Founded InfoSpace with little financing: Internet content supplier provides horoscopes, stock quotes to AOL, Lycos, other Web sites. Public 1998. Fond of applying old business cliches to the Internet: "During the gold rush, the ones who made the money were the ones supplying the picks and shovels." InfoSpace isn't making any money yet--lost $22 million on sales of $37 million last year--but shareholders are: stock up 250% in the past year. Recently agreed to $4 billion merger with Go2Net. Also owns stakes in Mail.com, Xoom.com, ImageX.

Intelius takes your money and gives you nothing in return. The the most a few lines of old information or no information at all for outrageous charges. They will not even consider a refund. Their practices are unlawful and unethical. They need to be shut down. They tell you they will provide all of this information, but their seaches are outdated and superficial. They are misleading and get you to think that you can make multiple searches when in fact you only have one. They fail to respond to your concerns in order to buy themselves more time and charge you more money. They offered me a free search for my dissatisfaction. Why would I accept that when the two I paid for were worthless?

I CANNOT believe how hard it is to remove all of my Information from these Terrible money making websites! Why Can't i just call them on the telephone with my SOCIAL SECURITY NUMBER to have my name and Personal information REMOVED?! It makes me so angry to put my name on search and see al the CRAP that comes up, Not to mention they have Relatives Listed that are Deceased!((and certainly NOT the ages shown! Peoplefinders.com wants me to send in my addresses from the last 15 YEARS just to have my name removed from the internet!(Guess i have to PAY PEOPLEFINDERS to get my ADDRESSES!I DON"T WANT MY PRIVATE information plastered all over the internet! Isn't it MY right!?This is so OVERBOARD!I ended up on a certain criminals list of people he allegedly gave money too and i bet i know how he found ME and all of my PRIVATE information! Why can't PUBLIC RECORDS be left in an OFFice with the proper authorities?Most people that look at these sites are a. Criminals b. Nosy or c. Bored(I had someone call me because she saw(Online of course) that my Mother had passed away!The more i Look the angrier i get and the more work it is to try to get off of these sites!CAN"T They make it Just a little easier!?

Did a one time person search for $1.99. If you do a .99 search you agree to a $24.95 monthly subscription fee. I read that part carefully and did not get sucked in, or so I thought. I later discovered that I was charged this fee, even though I did not choose that option. When I called the company to complain, the operator insisted that I had accepted this offer. After arguing, a credit was issued on my credit card. Beware of this company and checked your credit card statements online. Don't wait for your statement.

Buyer BEWARE! After using an Intelius.com service, I began getting charges of $19.95/mo and $24.95/mo from two ID protection companies who claimed I signed up for them at Intelius.com. One company ("Twenty-four Protect Plus") refunded the most recent month's charges but not the previous two months'. The other company ("ID Protect") refused to refund any charges from all 3 months. I have filed reports with my credit card company in the hopes that Intelius charges will be flagged to prevent this frustration for other customers. Check around online and you'll see how many people have been scammed like this.

All I wanted was a address of a person and your site mentioned yo can get it $ 0.99.

You guys have used highly unethical practicle of tying me into a promotional offer and then converting it a full time subscription . This is daylight robbery and cheating and my 115 dollars have been taken away causing me a lot of grief

Its like declaring someone guilty unless proved innocent. How can it you can convert someone from trial to full time subscription without asking at a future date.

I want you to return my money immediately but there is nothing I can do as you you have mastered the art of fraud

The internet has become a stalkers dream, now they can print a map to my house, find out how much money I make, where I work, how is this legal?
As a result, I had to close 2 bank accounts, and recieve collection letters from pay day loans and credit cards I did not apply for, they obtained all my information on line.
My credit is destroyed.
The information on intellius is wrong, it was taken from fraudelent sources, so the age is wrong, the household information is wrong, but the address and name are right.
I am getting a court order, that is the only way to do it.

In May 2017 I used Intellius on internet. Four months later I became aware they continued to bill me $19.95 per month. Their representative informed me that I had signed up for a monthly service and that she could only reimburse two months. Intellius failed to cancel my account as requested, failed to reimburse me, and continued to bill my account until I called in September 2017. In Sept 2017 I again canceled my account. They again did not reimburse me but instead continued to bill my account. During this time they went through several name changes (VALMAX, INT IDPROTECT MMTR SVC, Intelius Subscription, Intelius.com) making detection of the billing very difficult.

This company deserves a class action suit in my opinion. They charged my credit card $19.95 for nothing that I can find! This is Saturday and when I called in to complain they are closed. I see there are other complaints so Monday I will call in and complain myself. These people should be put out of business. Who can we report this to to cause them to have to answer to someone? I can see why they are closed on the weekend so they can spend the multiple $19.95's they collected from all the innocent people they cheated.

Don't ever use Intelius website, you do a phone look up on there & it turns into $4.95, $5.95, $24.95 x 2 & $19.95 didn't know so many places got my card # when I thought I gave it to Intelius, SUPRISE, SUPRISE, SUPRISE. What a SCAM that was

I just got my bank statement with a 24.95 on it . i only looked up a phone number for .95 . this is not right someone needs to do something about this.

Intelius is a scam. I ordered a report based on a unique social security number and last and first name. The report returned 151 unrelated searches impossible to comb through and I did not receive information about a person I was looking for. Customer representative manager was useless to the best. Very polite but useless nonetheless. She insisted that despite advertised search by a unique identifier I should be happy that I received so much useless information and I all I had to do is throw it way or get a credit to run another useless search. They CAN only search by last, first name! Never ever use them again.

bought a product for $19.95. They delivered a product which was supposed to be a background check. It was missing critical data. The decisions I made based on their data cost me dearly. When your business is data and your data is faulty then consumer beware.
Next they stole $88 from my account. I can not get that money back. No way. They refuse. No one is home. Call back some other time the message says. Our office is closed even though it is a normal business day. I called the bank. The bank said that without a credit slip from the merchant all I could do would be to change my card so they couldn't keep charging me. I explained that I have autopays coming from this account. It is an extreme inconvenience to change my card. Too bad says [censored]tybank.

I am a retired senior citizen on a fixed income. I discovered yesterday that I have been being charged $19.95 per month for a year. I didn't even know why. Taking $19.95 a month from me for a year with neither my knowledge or approval is considered a scam in my book. I am neither a business or a professional and I do not need any services that INTELIUS has to offer. I have been in the hospital for several weeks and off and on for the last year so I do not know what happened but when I was finally able to find their telephone number and able to get through to them, I was told that I had agreed to pay this $19.95 a month. I would have never agreed to that since I have never used their service since the day I heard of them. They can say what they want but I know the truth. Is this the way a legit business does business? Do legitimate businesses profit from the unsuspecting? A good and honest business does not work that way. They say I agreed and I say I did not. At my age I know what a contract looks like and have known for a very long time.
I received an add from them in an email stating that they had a service for $.99 (99 cents)to do a reverse look up on a telephone number. I had recently talked with the telephone company about suspicious calls to my number so I decided I would give them a try. Their add explicitly said $.99 for a ONE TIME look up service to look up a specific number. I rejected all other attempts on the page for additional services. Had I committed to a long term commitment I believe I would have noticed. (Considering this is the major complaint of thousands of customers... don't you think there is a flaw in their system? If they see nothing wrong with it then of course they are scam artists because legit businesses try carefully to avoid confusion.) I arranged for this one service and it asked if I wanted more but I refused since I only wanted that one time look up. When I called today I was told that I agreed to the whole package of $19.95 a month. No I did not and furthermore I was told I must have done it through ignorance and that it was my fault. I knew there were people out there like that but I did not know I would fall prey to that kind of theft as I am careful on the Internet. I never used their service nor even knew I was entitled to it. Furthermore I got nothing for the 99 cents that I thought I was paying. The supposed one time, reverse look up was a failure. I must say that if I had known I was paying them I might have used their services because there were many times I needed the services that they claim to offer.
I could tell from the way I was spoken to by their operator named Terry, that they have had lots of calls like mine. She was an accomplished passive aggression artist who insisted that I had in fact agreed with the terms and that I had no recourse for my complaint and that there could not and would not be any refunds. Her, by the book, passive aggressive tactics were so exaggerated it was ludicrous and it was definitely meant to be insulting. INTELIUS is not a nice company. INTELIUS cheats old people, talks down to them, steals their money and disrespectfully implies their ignorance. They may attempt to steal my money but they will not stop me from turning them in to crime enforcement and government agency's who might or might not want to know about their conduct. Their Local Better Business Bureau and the Consumer Protection agency will hear of this also. I will be sending them copies of this within the next few days. I do business with a lot of great companies on line but I have to say this is the first time I have dealt with a company like this one. Wonder why that is? I was told by "Terry" that I would receive an email stating all the information that I requested about this case plus an email confirming that they were to "at once" stop billing me for their bogus service and in addition it would state my request for the return of my money. I have not heard a word nor seen an email to that effect.
I kept getting their adds through Google all along which I deleted because I did not want their services (I didn't even know what they were). Little did I know I was already signed up and paying for them. Google fraud department has heard this one too. I can only imagine how many other unsuspecting people including senior citizens they have scammed.
I may not have been scammed out of much more than 240 bucks but I can't imagine how much total money they have ripped off out there. If there is ever a class action suit against them, count me in. They are total crooks and scam artists. Shame on them.

used service once, they charged me $19.95/bs /never again with these clowns

will discontinue service again/not recommend to anyone

UNauthorized charges After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "subscriber services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing.

I plan to dispute all these charges as "intentionally misleading and malicious 3rd party fraud." I ENCOURAGE EVERYONE who has had the same experience to DISPUTE the charges with your credit card company. Given these circumstances you stand an excellent chance of winning this dispute and Intellius refunding, or at least settling for reparation.

They were very unhelpful; this is a huge scam, I am reporting them to the AG of Texas

Did a person lookup in January for $0.95. OK. Got an email confirming the charge and new, first-time registration.

March credit card statement showed up with TWO $19.95 charges from them. There was no confirming email, no notice of any kind. For the first time since January I signed onto Intelius. My account showed zero usage, as expected.

The reps explanation was I had clicked on a button on the site ("next to person look up") that gave me we id protection. There is no reason I would sign up for that and I do not believe I did. If so, it was inadvertent and due to some tricky and misleading information on the site. The rep canceled one charge, but said could not do so with the other since it was not "within 7 days" (whatever that means).

Their web site has a hidden page, ".../manage, " to cancel service. This is only found by submitting a 'how do i cancel email' or calling customer service.

There is some kind of scam and fraud going on here. Beware of this organization - especially since they seem to be taking over web people searches. Be VERY careful using their site - misleading and tricky.

I find that I was charged $19.95 when I looked at their site and thought I was getting a 99 cent inquiry...now want to cancel it. been reading BAD stuff about this company

Scams are all arou8nd I guess! Wonder what the Washington Attorney General would think about their tactics?

The company has ten records regarding my criminal background search, I've been arrested three times and have four charges. 4 records are identical and 7 relate to the same charges. No where in Intelius report does it state 2 of the four charges were dropped. I have tried to contact customer service and they refuse to alter their records to reflect reality. Certain records detail Verdict Finding and other do not apparently at the sole discretion of Intelius.Additional records provided as a result of the "criminal background" check are also inaccurate. "The worlds largest and most accurate public source" is a crock.

I am a new victim of this company. They claim that I signed up for their membership but I do not know how and when. I should have checked up on the news and articles about this company before I had anything to do with this company. I cannot believe they have been scamming people for many years now. I am just sad that there will be more victims. This is an unbelievably organized scam. We should all try to put a stop to it. We cannot let them fool us any longer. I cannot believe iPhone is partnering with them for its application. Shame on them!

I agree 100% with the person that submitted this complaint. This an absolute rip off game. Same thing, I approved a charge for $4.95 approved nothing for $19.95 but was charged for the $19.95 after I received an email stating my search was canceled. I called and was told that I approved a $19.95 people search crap and explained that I was reading right before my eyes numerous complaints of the same rip off game. I was told that they had a lot of complaints about 3rd party sponsors and there charges and they were not allowing 3rd party sponsors anymore because of the complaints and this was stopped over a year ago. Hello this is 4/30/2017 and the same crap. Who needs 3rd party rip offs when you can rip people off yourself? This looks to be a VERY LUCRATIVE business for them to con people into this crap. Word of mouth is a powerful tool and I will make sure that I tell everyone I know how this scam works.

They did the same to me. I'm out 160.oo. I hate them.

file a oomplaint with your attorney. these websites are dangerous to the public and should not be allowed by law.

I paid the nearly $50 fee to check out background information on someone - specifically how many times he/she had been married and found that they did not provide it because Nebraska does now allow it. No where, before or after paying the fee, does it list SPECIFIC states that do not provide information one might need. They also allowed me to view information on other people with similar names that I did not need to see nor was I interested! I only wanted the info on a specific person. They DO NOT provide what they claim to provide and I will advise anyone I know to NEVER use Intelius. They did offer to refund me $6.95 for the lack of marriage/divorce info in NE which I accepted but they would not refund the rest of it. I was well aware of the information for which i had to pay. Intelius is Worthless!

I ordered a report on Intelius in October and got what I needed and canceled Intelius that day. Today my Credit Union contacted me about something else and informed me of the charge from Intelius. I looked at my bank statement and sure as [censor] they have charged me 3 times at $19.95. I called Intelius and the guy told me to call back in 45 min. because their website was down. I called back an hour later and Becky answered and said that she would issue a refund for December and I said what about the other 2 and she said no. She said when I signed up for Intelius, I automatically signed up for another service which I had no intention of doing. I also read though everything with a fine tooth comb before I even gave them my cc number and it did not mention that I would be signed up for anything else. I have not used the other service odviously I didn't know I had and if I had known I had another service I would of cancelled it right a way. Becky also said that they sent me an email saying they were charging my account. That is a bald face lie. I never got an email saying they were charging my account (I also check my spam email). I have sent them an email demanding my money back other than the $9.95 that I did sign up for. I better hear from them or else I will take this to the FCC. NEVER EVER USE THIS COMPANY..EVER!