Invalubale
Reviews and Complaints

I love Invaluable, they make it easy to manage, bid, and win in the auctions I want. A lot of 1 star reviews on here, my advice is to know the house you are bidding with. Trust me, invaluable is actually better than other platforms at maintaining top tier houses, but it's best to research the house before you bid.

Although I was hestitating and worried at first, Invaluale took care of my biddings very well. They kept a record of them and also submitted them with an auction house (the same place I won). There were no sudden surprises as Invaluable kept a track of the resulting final expenses of a triumphant order of a successful bid at my side.

Put a higher bid in place prior to the LIVE AUCTION and they never brought in or considered my higher bid. They gave the item to someone else with the same bid as mine during their LIVE AUCTION which should have happened after bringing my higher bid in but they did not. I did complain however they do not even have a higher educated representative to tell you and explain the type of mistake they made! SZA, Ph.D.

Fist I want to make it clear that there are good, reputable auction houses using Invaluable- Like ebay and other auction sites, it is made up of hundreds of sellers, each of them different. HOWEVER, Invaluable itself has customer service problems when dealing with the buyers and they do very little to vet who is using their service. If you are using them simply to bid on your favorite local auction house's items from the comfort of home, you'll be fine. But if you are bidding from far away & need your items transported, you have a good chance of being scammed. I have had a few good experiences there, even shipping the stuff from far away, but the two bad ones and Invaluable's response was enough to scare me. One auction house would not run my creditcard through the site and insisted on taking my creditcard information over the phone, from a foreign country- that set off red flags, so I canceled & didn't pay, for which I got a ridiculous "dispute" that I ignored, like any other cautious internet shopper. Flash forward a couple of years, and I got an even worse seller- Bruneau Auction- who gives you the names of two firms to pack & ship your items if you win, but those firms are like phantoms and never respond. I'm not sure they were even real businesses. But the user Bruneau, through Invaluable's site, claims that you have to pay them anyhow, because you agreed to a contract and won the bid. This is actually illegal. It's like the wild west days of ebay 10-15 years ago where buyer's could be lured by conflicting auction terms and unenforceable "contracts" into paying for something they'll never receive. I asked Bruneau to simply contact the shippers for me, since they didn't respond to me, but they must have used them many times and been in contact with them, and they completely ignored me and kept trying to get me to pay, without any hope of ever receiving anything. It was severe, sleazy used-car-salesman tactics, and it's really odd that no one at Bruneau would even address the possibility of calling or emailing the shippers they advertised. ALL of the correspondence was "it's a contract, just pay it" to paraphrase. Invaluable customer support was aware of this and never did anything to help me at all. Once again I got "disputes" for this on my Invaluable account and no way of removing them. Again like any savvy internet shopper, I ignored the disputes from the shady auction houses & kept on shopping, until one day I didn't get an invoice from the last auction I won, so all of a sudden I get a notice from Invaluable that my account was suspended for having too many unpaid items! Not only that but they said I have to pay for the items through their site but I can't log onto their site to pay. My jaw hit the floor. They clearly do not care about the buyers at all, and Invaluable does nothing to ensure that the auction houses you are buying from on their site are honest or trustworthy. Buyer support needs a serious overhaul.

When I received the poster, it was rolled up in a tube, without any frame or glass. I immediately contacted the dealer to request compensation for the framing, but they refused to help.

I then reached out to Invaluable for assistance, but it was difficult to get a response from them. After some time, they finally contacted the dealer on my behalf, but all they did was ask them to resolve the issue. Despite my repeated requests, Invaluable refused to tell the dealer that I would stop using their website if the problem was not resolved. As a result, the dealer offered an inadequate remedy that was clearly made in bad faith.

I am extremely disappointed with the way Invaluable handled this situation. As a customer, I expected them to provide some leverage to ensure that the dealer would rectify the problem. Unfortunately, they did not do so, and I was left with a poster that I could not frame. I will not be using Invaluable again, as there are plenty of other online marketplaces that offer better customer service and support.

Overall, I think that Invaluable has a lot of room for improvement. While their website is easy to use and offers a wide selection of items, their customer service is lacking. If you are considering making a purchase on Invaluable, I would recommend that you proceed with caution and be prepared to handle any issues on your own.

Invaluable.com is an online auction platform that allows you to bid on a variety of items from the comfort of your own home. The process is simple: you enter your maximum bid and the bidding tool will only increase the bid by increments. However, don't be fooled by this seemingly fair system.

Unfortunately, there is a catch. Once you enter your maximum bid, you are at risk of shill bidding. This means that the bidding amount will be increased to just below your maximum bid, making your bid the next highest. This results in you paying more than you intended, and the seller and Invaluable.com profiting from your loss.

It's important to note that your maximum bid is not kept secret and is freely accessible to the seller and their shill bidders. This means that they can easily manipulate the bidding process to their advantage, leaving you with a hefty bill.

Invaluable.com may seem like a convenient way to bid on items, but it's important to be aware of the risks involved. If you do decide to use the platform, it's best to avoid entering a maximum bid and instead bid manually to avoid being taken advantage of.

Overall, Invaluable.com is not a trustworthy platform and should be approached with caution. Don't let their seemingly fair bidding system fool you - there are hidden risks that could result in a big loss.