Invalubale
Reviews and Complaints

I love Invaluable, they make it easy to manage, bid, and win in the auctions I want. A lot of 1 star reviews on here, my advice is to know the house you are bidding with. Trust me, invaluable is actually better than other platforms at maintaining top tier houses, but it's best to research the house before you bid.

Although I was hestitating and worried at first, Invaluale took care of my biddings very well. They kept a record of them and also submitted them with an auction house (the same place I won). There were no sudden surprises as Invaluable kept a track of the resulting final expenses of a triumphant order of a successful bid at my side.

Put a higher bid in place prior to the LIVE AUCTION and they never brought in or considered my higher bid. They gave the item to someone else with the same bid as mine during their LIVE AUCTION which should have happened after bringing my higher bid in but they did not. I did complain however they do not even have a higher educated representative to tell you and explain the type of mistake they made! SZA, Ph.D.

This site is not to be trusted, so be careful when making purchases. I had a terrible experience with Invaluable when I won an auction for an antique figurine from Kavanagh Auctions in Montreal. The figurine was described as old, made of wood, with paint loss all over it. In the photo, it was standing on a base with both feet grounded.

However, when the figurine arrived, one foot was not attached to the base, and it wouldn't stand. It swiveled 360 degrees around the other foot. This damage was not described in the auction description. I tried to contact Invaluable several times through email, but I received no response.

I then tried to contact Kavanagh with Invaluable copied on the emails, but nobody responded to those emails either. I even called Kavanagh several times, and after finally reaching someone, they said they would consult with their business partner and get back to me. However, after several days of no response, I called again, and they essentially told me tough luck. They said the figurine was old, and I didn't ask if it was broken. They also suggested that it may have broken during shipping.

In the end, I was left with a broken figurine and no help from either Kavanagh or Invaluable. It's clear that with Invaluable, you're on your own when it comes to purchases made through vendors they host. And unfortunately, some of those vendors are clearly not trustworthy.

It's a shame that both Kavanagh and Invaluable acted this way. They should have had the decency to respond to my many attempts to contact them and make things right. But instead, they left me with a broken figurine and a bad taste in my mouth. So, be careful when using Invaluable, and don't expect any help if something goes wrong.

Did you know that invaluable.com and eBay have a partnership to sell items from auction houses? When you bid on an item, you are competing with bidders from eBay.live and another auction site that is also in partnership with invaluable. If you knew this information beforehand, would you still bid on an auction on invaluable or eBay.live? Personally, I would choose eBay because it offers consumer protection.

I suspect that invaluable.com has "bidders" artificially increasing the bid amounts until they reach a price where they can make a decent profit. They also charge a minimum 20% buyer's premium on each item. In one weekend auction that sells overvalued and poor quality jewelry, they made a minimum of $150,000. It seems like they are taking advantage of consumers, but their terms and conditions protect them from liability.

Ebay is a publicly held company that prides itself on its buyer protection policy. Why doesn't invaluable offer the same protection since they have a contract with eBay to cross-platform these auctions? In a brick and mortar auction, you can verify who is legitimate, but with these online auctions, it's difficult to tell who is working for the companies in question. There have been numerous instances where the items won on these platforms are fake, broken, and overvalued with a "certificate of value" by some unknown jewelry grader.

I tried to discuss these issues with an auction house where I was the high bidder on two of their inflated auctions, but they ignored me. They offered me the opportunity to return the items with a 40% restocking fee, but I decided to take a stand and fight. It's time to stand up for our consumer rights and form a class-action suit against all of these companies. Someone has to be responsible for these unethical business practices.

If you're interested in joining me, you can email me at auctionclassaction.gmail.com. If you have knowledge and experience with these types of issues, I would greatly appreciate your assistance. It's time to hold these companies accountable for their actions and protect consumers from being taken advantage of.

I've been using Invaluable for a couple of years now and it's been a great help to me. I use the online bidding feature every day and it's helped me make money by buying items to resell. But there's a problem with the member auction houses that use Invaluable. They take advantage of online buyers because we can't see the items in person. We have to rely on the honesty of these auction houses, and unfortunately, that honesty is a gray area. They have a "Small Print" section in their online bidding contract that says they're not responsible for the condition of items and it's our responsibility to ask if an item is damaged. This is a clever numbers game for the auction house because some Invaluable bidders might not ask if a valuable item has a crack or a dent that's not photographed or disclosed in the item description. I've suffered losses because of this and I know others have too.

I'm a power seller on eBay and there's a well-oiled system in place to protect buyers, more so than the seller. It's my duty as a seller on eBay to disclose every detail about the condition of the item in my listings. It's not only a matter of being able to continue to use eBay's valuable services, but it's also a matter of my membership being in jeopardy. I've written to Invaluable three times in the past few months about this issue and haven't received a response. I was told a year ago that it's not Invaluable's responsibility because they're only a liaison. But if this continues on a large scale, it will become Invaluable's responsibility because they could have done something about it.

The auction houses that use Invaluable are also members and they rely on Invaluable's services. If Invaluable doesn't have rules in place to protect buyers, then changes need to be made. In the long run, it will pay off because morally, it's the right thing to do. All I'm asking is that member auction houses be required to disclose proper condition reports in their listings if they want to continue to use Invaluable's services.

If Invaluable would like, I'd be happy to consult with them about these serious matters and help in any way I can.

Fist I want to make it clear that there are good, reputable auction houses using Invaluable- Like ebay and other auction sites, it is made up of hundreds of sellers, each of them different. HOWEVER, Invaluable itself has customer service problems when dealing with the buyers and they do very little to vet who is using their service. If you are using them simply to bid on your favorite local auction house's items from the comfort of home, you'll be fine. But if you are bidding from far away & need your items transported, you have a good chance of being scammed. I have had a few good experiences there, even shipping the stuff from far away, but the two bad ones and Invaluable's response was enough to scare me. One auction house would not run my creditcard through the site and insisted on taking my creditcard information over the phone, from a foreign country- that set off red flags, so I canceled & didn't pay, for which I got a ridiculous "dispute" that I ignored, like any other cautious internet shopper. Flash forward a couple of years, and I got an even worse seller- Bruneau Auction- who gives you the names of two firms to pack & ship your items if you win, but those firms are like phantoms and never respond. I'm not sure they were even real businesses. But the user Bruneau, through Invaluable's site, claims that you have to pay them anyhow, because you agreed to a contract and won the bid. This is actually illegal. It's like the wild west days of ebay 10-15 years ago where buyer's could be lured by conflicting auction terms and unenforceable "contracts" into paying for something they'll never receive. I asked Bruneau to simply contact the shippers for me, since they didn't respond to me, but they must have used them many times and been in contact with them, and they completely ignored me and kept trying to get me to pay, without any hope of ever receiving anything. It was severe, sleazy used-car-salesman tactics, and it's really odd that no one at Bruneau would even address the possibility of calling or emailing the shippers they advertised. ALL of the correspondence was "it's a contract, just pay it" to paraphrase. Invaluable customer support was aware of this and never did anything to help me at all. Once again I got "disputes" for this on my Invaluable account and no way of removing them. Again like any savvy internet shopper, I ignored the disputes from the shady auction houses & kept on shopping, until one day I didn't get an invoice from the last auction I won, so all of a sudden I get a notice from Invaluable that my account was suspended for having too many unpaid items! Not only that but they said I have to pay for the items through their site but I can't log onto their site to pay. My jaw hit the floor. They clearly do not care about the buyers at all, and Invaluable does nothing to ensure that the auction houses you are buying from on their site are honest or trustworthy. Buyer support needs a serious overhaul.

When I received the poster, it was rolled up in a tube, without any frame or glass. I immediately contacted the dealer to request compensation for the framing, but they refused to help.

I then reached out to Invaluable for assistance, but it was difficult to get a response from them. After some time, they finally contacted the dealer on my behalf, but all they did was ask them to resolve the issue. Despite my repeated requests, Invaluable refused to tell the dealer that I would stop using their website if the problem was not resolved. As a result, the dealer offered an inadequate remedy that was clearly made in bad faith.

I am extremely disappointed with the way Invaluable handled this situation. As a customer, I expected them to provide some leverage to ensure that the dealer would rectify the problem. Unfortunately, they did not do so, and I was left with a poster that I could not frame. I will not be using Invaluable again, as there are plenty of other online marketplaces that offer better customer service and support.

Overall, I think that Invaluable has a lot of room for improvement. While their website is easy to use and offers a wide selection of items, their customer service is lacking. If you are considering making a purchase on Invaluable, I would recommend that you proceed with caution and be prepared to handle any issues on your own.

Invaluable.com is an online auction platform that allows you to bid on a variety of items from the comfort of your own home. The process is simple: you enter your maximum bid and the bidding tool will only increase the bid by increments. However, don't be fooled by this seemingly fair system.

Unfortunately, there is a catch. Once you enter your maximum bid, you are at risk of shill bidding. This means that the bidding amount will be increased to just below your maximum bid, making your bid the next highest. This results in you paying more than you intended, and the seller and Invaluable.com profiting from your loss.

It's important to note that your maximum bid is not kept secret and is freely accessible to the seller and their shill bidders. This means that they can easily manipulate the bidding process to their advantage, leaving you with a hefty bill.

Invaluable.com may seem like a convenient way to bid on items, but it's important to be aware of the risks involved. If you do decide to use the platform, it's best to avoid entering a maximum bid and instead bid manually to avoid being taken advantage of.

Overall, Invaluable.com is not a trustworthy platform and should be approached with caution. Don't let their seemingly fair bidding system fool you - there are hidden risks that could result in a big loss.