iVisa’s earns a 3.2-star rating from 9 reviews, showing that the majority of travelers are somewhat satisfied with visa processing service.
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Worst experience ever with iVisa
Worst experience ever. We were in desperate need of a quick visa application for Vietnam because we could not board the plane without a visa (march 28, 2024). In our rush we found iVisa that offered a ‘super rush’ application which turned out to be very misleading. Apparently the ‘super rush’ application takes 12 days and costs over 500USD while the website of the Vietnamese government states they can issue a quick visa within 1 day for 150USD. In short, after 3 days we still don’t have a visa and are 500USD lighter for nothing. Really the worst experience ever! I really recommend arranging your visa with local governments rather via iVisa. With kind regards, Jan.
Recommendation: Use the website of the Vietnamese government: https://evisa.xuatnhapcanh.gov.vn/trang-chu-ttdt
The complaint has been investigated and resolved to the customer's satisfaction.
extreme inconvenience from unprofessionalism by ivisa
today , 17 January 2024, an iVisa expert named Isaac called me from this number: +[protected], pretending to be ready to resolve the crises I am in , from a series of bungling by iVisa. my order ref is 850161
The worst mistake i ever made online was to pay for the iVisa service and for that , my trip to the UK has been sabotaged. I might fail to travel from Zimbabwe to London on 21 January 2024.
I am sharing this story to warn other gullible professionals against this online service. It has seriously disadvantaged me
Recommendation: please shop around and go for visa services where there are actual human beings and contact numbers for crises support. iVisa is not the one
The complaint has been investigated and resolved to the customer's satisfaction.
IVisa's Poor Quality and Customer Service: A Warning for Passport Photo Needs
I recently had a terrible experience with IVisa when I tried to get my passport photo taken. I was in a hurry to get my passport renewed as I was planning to travel abroad in a few months. I decided to use IVisa to get my passport photo taken as I had heard good things about them. However, I was in for a rude shock.
When I received my photo, I was shocked to see that it looked completely photoshopped. My face looked like it had been cut out and pasted onto a white background. The color of my face looked weird and fake. I was extremely disappointed with the quality of the photo.
I immediately went to Walgreens to get another passport photo taken. The Walgreens employee took a new photo for me on the spot, and I was able to send it to the government. I decided not to pick up the photo that IVisa had sent to Walgreens, and they ended up trashing it for me.
When I contacted IVisa to ask for a refund, they refused to give me one. They offered to send me another edited photo to see if I would like it better, but I told them that it was too late and that I didn't need another photo. They just copied and pasted their refund policy to me and refused to consider giving me a refund.
I was extremely disappointed with the poor customer service that I received from IVisa. It felt like I was talking to a robot instead of a human being. I would not recommend using this company for your passport photos. The quality is poor, and the customer service is even worse. Don't waste your time and money!
The complaint has been investigated and resolved to the customer's satisfaction.
IVisa Review: A Complete Waste of Time and Money
if they actually do that or not. I am not holding my breath. Overall, I would not recommend IVisa to anyone. Their service is a complete waste of time and money. The processing time is a joke and their customer service is terrible. I feel like I have been scammed by this company. I wish I had done more research before using their service.
It is important to note that applying for a visa through a third-party company like IVisa is not always necessary. In many cases, it is possible to apply directly through the government website and save yourself time and money. It is also important to read the fine print and understand what you are paying for. In my case, I was charged a government fee even though the evisa for South Africa is free of charge.
In conclusion, I would advise anyone considering using IVisa to think twice. Their service is not worth the money and there are better options available. Don't fall for their false advertising and positive reviews. Do your research and apply directly through the government website if possible.
The complaint has been investigated and resolved to the customer's satisfaction.
iVisa Complaints 5
Request for Full Refund for Misleading Visa Application Service
Order # 933111
My name is Crystal, residing in Singapore. On 30 March 2024, I planned a day trip to Johor Baru, Malaysia, with my family and our Myanmar national helper.
Given the urgent nature of our trip, I sought to expedite the visa application process for my helper. In my search, I discovered the platform iVisa, which promised visa issuance within 30 minutes. Trusting their service, I proceeded to pay SGD $149.79.
Within the promised timeframe, I received a notification indicating my application was approved, accompanied by a document termed as a Digital Arrival Card. Upon further inspection, I realized this document, which should be issued free of charge, was all that was provided—no actual visa was included, despite the deduction of the fee from my account.
Understanding the situation, I hereby request a full refund from iVisa, as the service did not deliver the promised visa, but charged me for a free document instead.
Best regards,
Crystal
Claimed loss: SGD $149.79.
Desired outcome: SGD $149.79.
Confidential Information Hidden: This section contains confidential information visible to verified iVisa representatives only. If you are affiliated with iVisa, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hi, this is misleading. Digital Arrival Card is FREE and it does not require payment. What i am requesting is a Malaysia Visa ended up Digital Arrival Card was issued. This is totally a scam.
Please demand a full refund.
Tourism visa application
Appalling Experience 4.10.23.. applied to iVisa to process my UK Tourism Visa. Supplied requested documents Documents were lost Provided a 3 month Egyptian Bank Account as requested. This should never have been supplied as my sponsor was covering all costs. After much confusion from iVisa, we agreed to withdraw this Account and use that of my Sponsor only...
Read full review of iVisaA refund would be nice.
This company says they provide an online passport renewal but all they do is have you complete the same application that you can print for free, you upload your photos which you would think would get to Gov’t of Canada but that is not the case. You have to print them a specific size, along with the application and mail it all anyway. They charge $70 CAD for this. Don’t waist your time or your money. Now this website has my most personal information and they don’t submit anything digitally.
Claimed loss: $70
Desired outcome: This company should not be offering online Canadian passport renewal as they do not submit the info ir photos electronically.
This complaint has been resolved automatically due to user's inactivity.
Is iVisa Legit?
iVisa earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
iVisa resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
iVisa has registered the domain name for ivisa.com for more than one year, which may indicate stability and longevity.
Ivisa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ivisa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Ivisa.com you are considering visiting, which is associated with iVisa, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for iVisa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
iVisa website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Ivisa.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from iVisa.
However ComplaintsBoard has detected that:
- iVisa protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Bahrain visa
I wish to share my recent experience with iVisa, a visa application service, which has left me feeling frustrated and misled. When applying for a tourist eVisa through their platform, I encountered several significant issues that warrant attention. These issues center around misleading information regarding government fees and a misrepresented refund...
Read full review of iVisaIVisa Review: Overpriced and Underwhelming Service
I gotta say, I wasn't too impressed with IVisa. I mean, I've never been one to write a bad review, but this company really rubbed me the wrong way. I'm starting to wonder if they're blocking negative reviews on other sites, because there's no way they're getting all these glowing reviews from satisfied customers.
Here's the deal: every service they provided us was already available for free through the US government. I mean, seriously, why pay for something you can get for free? It just doesn't make sense to me. And don't even get me started on their customer service. It was like pulling teeth trying to get a straight answer out of them.
Honestly, save yourself the headache and look into what you actually need before turning to IVisa. And if you do need help, there are plenty of other companies out there that can provide better service at a more reasonable price.
This complaint has been resolved automatically due to user's inactivity.
About iVisa
IVisa offers a user-friendly platform that allows travelers to apply for visas from the comfort of their homes or offices. The platform is designed to simplify the visa application process, making it easy for travelers to navigate through the various requirements and procedures involved in obtaining a visa.
The company has a team of experienced visa experts who are available 24/7 to assist travelers with any questions or concerns they may have during the application process. The experts are knowledgeable about the visa requirements for different countries and can provide personalized guidance to ensure that travelers have all the necessary documents and information to obtain their visas.
IVisa has a strong commitment to customer satisfaction and strives to provide the highest level of service to its clients. The company has a 9.5/10 rating on Trustpilot, which is a testament to its dedication to providing excellent customer service.
In addition to visa processing services, IVisa also offers other travel-related services such as travel insurance, flight bookings, and hotel reservations. This makes it a one-stop-shop for travelers who are looking for a convenient and reliable way to plan their trips.
Overall, IVisa is a reputable and reliable online visa processing company that provides a convenient and efficient way for travelers to obtain visas for their international trips. With its user-friendly platform, experienced visa experts, and commitment to customer satisfaction, IVisa is a top choice for anyone who needs to obtain a travel visa.
Overview of iVisa complaint handling
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iVisa Contacts
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iVisa emailshelp@ivisa.com94%Confidence score: 94%Supportscholar@ivisa.com93%Confidence score: 93%hello@ivisa.com60%Confidence score: 60%Supporteurope@ivisa.com60%Confidence score: 60%partners@ivisa.com60%Confidence score: 60%hep@ivisa.com10%Confidence score: 10%
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iVisa address19111 Collins Avenue, Apt 1405, Sunny Isles Beach, Florida, 33160, United States
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iVisa social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Most discussed iVisa complaints
Request for Full Refund for Misleading Visa Application ServiceRecent comments about iVisa company
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