J Blanton Plumbing’s earns a 4.0-star rating from 13 reviews, showing that the majority of customers are very satisfied with their service.
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J Blanton Plumbing - Over price and under deliver
This company is King of over promising and under delivering on their promises. Our first two calls to them were amazing. I needed a gas line redone so our newstove would sit flush against the wall and they did a great job. On the same day they also cleared out our sewer line and gave us a 30 day warranty. 9 days later it clogged and they came out to say...
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Very professional, knowledgeable, and courteous service when replacing our water heater in February
Very professional, knowledgeable, and courteous service when replacing our water heater in February. JBlanton also replaced a bad shower valve last summer. Definitely would use the company again.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
My real estate agent recommended J ***
My real estate agent recommended J ***. Kyle can quickly to replace my toilet in my new home. He explained everything and was quick, efficient and polite. I will definitely call them again if needed.
The complaint has been investigated and resolved to the customer's satisfaction.
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The team was on time, thorough in explaining my options and how they will complete the job on a timely basis
The team was on time, thorough in explaining my options and how they will complete the job on a timely basis. They are my go to plumber for any and all Issues I have. I strongly recommend them to anyone!
The complaint has been investigated and resolved to the customer's satisfaction.
Seamless process, done in basically one day. They explained everything thoroughly and kept us updated. Definitely recommend!
Chip was prompt and professional. He identified a potential maintenance issue with our sewer lines and quickly prepared a quote to have it fixed.
On time and on budget, first class installation with courtesy service technicians.
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Everything was great
Everything was great. I was not expecting the quote to be as high but there's not much to do about that. Assessed and completed job in less than 24 hours. Had a toilet flange repair performed by Craig, and he was great.
The complaint has been investigated and resolved to the customer's satisfaction.
Worked with for several years in 2 different homes. Great professional & fast service!
Very reliable and timely. Price was good, too. I would use them again.
Neighborhood plumber, easy to make an appointment, serviceman knowledgeable and friendly, job completed in a timely and successful manner.
Explained what he was doing and why pipe are positioned certain ways
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Andrew is the man; his positive attitude and friendly demeanor were great
Andrew is the man; his positive attitude and friendly demeanor were great. Andrew knows everything about plumbing and is ready and willing to inform and educate you J Blanton Plumbing will continue to be my go-to for plumbing needs.
The complaint has been investigated and resolved to the customer's satisfaction.
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Outstanding, dependable service on both occasions that I have needed J Blanton in the last 15 months
Outstanding, dependable service on both occasions that I have needed J Blanton in the last 15 months. Pricing has been lower than competitive bids and there has been no need for corrective follow-up on their part. They are now and will continue to be my go to plumbing service.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Great service and work by Lou!
Great service and work by Lou! I had an emergency pipe leaking through the wall all over my floor late on a Sunday night. Lou came within 2 hours of calling, explained what was happening and why and fixed it promptly. He was professional and fun to talk to. If I need plumbing work done again I will call J Blanton. Ask for Lou!
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
These guys did such a great job with the difficult conditions my condo produced
These guys did such a great job with the difficult conditions my condo produced. Chip and Rob were always on time, super respectful of me, my condo, my 3 super friendly dogs, and of social distancing standards and mask wearing. Thanks so much for providing a service redeeming all the terrible experiences with plumbers before you.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
My neighbor called J Blanton Plumbing to rod the sewer lines in the building
My neighbor called J Blanton Plumbing to rod the sewer lines in the building. Their rod ended up coming up through my toilet and breaking it. J Blanton stated that they are not responsible for what their rod does after it enters the sewer line. Now I'm on my own to replace a toilet that was broken by a plumber that I didn't call. AVOID THIS COMPANY AT ALL COSTS!
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
We use J Blanton Plumbing for all of our plumbing needs
We use J Blanton Plumbing for all of our plumbing needs. I can't say enough good things about Jake Blanton. He was very prompt in coming out on a weekend when we called. He was 100% knowledgable about our issues and answered all of our questions. Turned out we didn't really need a sewer rodding. Although he did rod a little bit and got out a few roots, he didn't even charge us at all! So appreciative of this company! Highly recommend!
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
One of my tenants had a leak coming from their bathtub faucet so I decided to call this company
One of my tenants had a leak coming from their bathtub faucet so I decided to call this company. Jake and Clayton came to my property the next day and assessed the problem immediately. They told me the total cost for repair and they also notified me of another problem in terms of the bathtub drain which had a massive accumulation of hair. They were able to perform the repair as well as rodding out the blockage in the bathtub drain. Both Jake and Clayton were very professional and the work that they provided is covered under warranty. Jake also gave me a possible estimate of some work I wanted to do in my basement. I was very pleased with everything that happened today with J Blanton Plumbing and definitely will use them in the future.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
J. Smith recently reached out to me, mistakenly using another person's name, seeking a review for past work.
J. Smith contacted me asking for a review of a job from two years ago, which I had already critiqued on Google after being coerced by their employee. They described the work as 'sewer line hydro-jetting, and valve maintenance.' While adequate, it's a basic expectation for any qualified plumber, and there are many other service providers. The job included more than just jetting and maintenance. Their worker suggested rerouting the line across the basement ceiling, despite us having spent $15K the previous year for a permanent fix. He implied this was a novel solution and lamented their previous inability to angle the line correctly. During his visit, he placed company stickers on various systems and pressured me into giving a top review to help him win a contest. He watched over my shoulder as I completed the survey, which was unsettling. Since then, we've avoided using their services, yet they persist in requesting more reviews. After 14 years as a customer, that pushy visit made me see us as just a source of easy money for them. I gave one star because zero isn't an option.
The complaint has been investigated and resolved to the customer's satisfaction.
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Is J Blanton Plumbing Legit?
J Blanton Plumbing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for J Blanton Plumbing. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
J Blanton Plumbing has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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The age of J Blanton Plumbing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
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About J Blanton Plumbing
They offer a wide range of services that include everything from routine maintenance to emergency repairs. Their plumbers are equipped with the latest tools and technology to ensure that they can quickly diagnose and fix any plumbing problem. They are available 24/7 to provide emergency services to clients in need.
Customers of J Blanton Plumbing can expect reliable and efficient service that is tailored to meet their individual needs. Their plumbers take the time to listen to their customers and work with them to find the best solution for their plumbing problems. They're committed to providing excellent customer service that goes above and beyond what their clients expect.
The company has earned an excellent reputation among its customers for delivering exceptional plumbing services at affordable prices. They offer transparent pricing and never charge any hidden fees or surprise costs. They are dedicated to providing their clients with the best value for their money.
J Blanton Plumbing is a fully licensed and insured plumbing company that is committed to following all safety protocols and codes. They take pride in offering their clients a safe and reliable plumbing system that they can trust. They stand by their workmanship and offer a satisfaction guarantee to their customers.
Overall, J Blanton Plumbing is a reliable and reputable plumbing company that offers exceptional services to their customers. With their experienced plumbers, advanced technology, and commitment to customer service, they are the go-to company for all plumbing needs.
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J Blanton Plumbing Contacts
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J Blanton Plumbing phone numbers+1 (773) 724-9272+1 (773) 724-9272Click up if you have successfully reached J Blanton Plumbing by calling +1 (773) 724-9272 phone number 0 0 users reported that they have successfully reached J Blanton Plumbing by calling +1 (773) 724-9272 phone number Click down if you have unsuccessfully reached J Blanton Plumbing by calling +1 (773) 724-9272 phone number 0 0 users reported that they have UNsuccessfully reached J Blanton Plumbing by calling +1 (773) 724-9272 phone number
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J Blanton Plumbing emailsleads@jblantonplumbing.com83%Confidence score: 83%Marketinginfo@jblantonplumbing.com81%Confidence score: 81%Support
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J Blanton Plumbing address5631 Dempster Street, Morton Grove, Illinois, 60053, United States
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J Blanton Plumbing social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 18, 2024
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Before anything is read, the women that work in the office Jen and Carroll are super. The problem is that the manager Matt has no respect for them or their jobs. I have called Blanton at least a dozen times and they always tell me they'll forward the information to Matt and he'll get back to me. Matt hardly ever does forcing me to call Jen and Carroll again and again. I find that deplorable. I assume now he's a lower management employee with no real authority, because he needed approval from the Blantons to reimburse me for the damage. Which was unsatisfactory. All I got back was the $60 I gave the nice, young, inexperienced, incompetent plumber they sent to my house. I originally thought I was calling *** only to find out it was bought out by Blanton. I had problems with them in the past, but it was Sunday and I needed the leak fixed. They sent a young inexperienced kid to my house. I gave him my best guess that the water was coming from a spout on the side of the house. He then checked out the spout and decided that was the issue. He made two holes in my utility closet, said he saw the leak but then he didn't. Then he made a hole where the wall was completely dry in the finished part of the basement. Obviously it was dry the issue wasn't there. Then he said the bad news was that he would have to go upstairs and cut a hole in my living room. I found it amusing that he thought I would let him do that after destroying my man-cave wall. I got him to stop, he said fine, the bill was $120 for the 2 hours he needlessly punched holes in my walls and that would be deducted in the future from his $850 some estimate when the work was done. I paid him half, he took it and said his boss would constantly be calling me for the rest. He was totally wrong. An hour later I was able to get an older, experienced plumber who found the problem in 5 minutes. He checked the spout said the pressure was too strong for a leak. Went into the closet, cut a little more ceiling and found the water hose to the fridge leaking. Repaired in less than 10 minutes for $185. His motto was "follow the moisture." Simple. I asked Blanton for $300 to repair my finished basement wall and I would fix the closet which is where the fix was actually performed myself. They admitted their incompetence by refunding the $60, but also showed their cynical attitude by refusing to take responsibility for the finished wall.