J.G. Wentworth review: Do not recommend

Per JG - July and August of 2024 I had to skip my deposits, which caused me to be behind 3 payments RESPONSE - I had a balance at that time of over 500.00 and never missed a single payment to the creditors. My portal never showed an issue. I confirmed several times with JG that all was in order and all the way to February 2025 confirmed again all was good and 3 payments left in the program. Per JG February 2025 change in escrow payment date and due to this change, there did not have enough funds in their escrow account to make the scheduled payment to the creditors. RESPONSE - This not accurate. I had 644.00 in Escrow. Per JG This caused the settlements to break. RESPONSE - The payment change was ONE DAY. My employer changed the pay schedule from twice a month to every other Friday. I had 3 payments left with the Portal showing all is order. I called and confirmed several times all is good and 3 payments left. Now they are stringing me along to pay more money. JG backed out of settlement with my creditors when the portal shows I always carried a balance and no payments were missed. They told me they have stopped paying the creditors and need to negotiate a new settlement with me continuing to pay them now with no end in site. Please explain how when I skipped three deposits (still had over 500.00 balance in escrow and all payments to creditors were made) 7 months later when I am almost finished paying that now JG backed out of agreed settlement. I have paid into this program since 2022 and all the JG fees have been paid Once the settlement agreed upon I never missed a payment to the creditors. I had 644.00 in escrow with three more payments of 240.00 each.(1364.00)there was plenty in escrow and JG could have made the payments to my creditors. JG backed out after 7 months with the Portal showing all was in order taking advantage of now that we were close to the end to have me keep paying with no end in site.