J.G. Wentworth
Reviews and Complaints

I was working with J.G. Wentworth with selling my annuity payments for my daughter that needs to go to college. I only wanted to sell a small portion of my payments as I live off those payments. After speaking to the representative, he made it seem like I had to sell the entirety of my payments to even move forward with a transaction. I went ahead and signed up selling my entire payment stream and I had a court date scheduled for July 21st. I read this blog after having a fishy feeling about J.G. Wentworth and I ended up giving Michael Davis a call after reading this blog. He was able to effectively purchase a quite smaller amount of money and was able to give me MORE for what he purchased! His number is [protected], if you wanted to call him. Please shop your deal around and do be coaxed into going with the first company that gave you a quote! Michael was very knowledgeable and told me that this company does this all of the time.

I am a REO Realtor for the past 9 years. REO means foreclosure basically. I receive foreclosed homes, I check for occupancy, offer cash to the occupants from the bank to have move, etc, etc, etc. So I have heard many stories from tenants and owners on why they lost their home. Now I see why. My mortgage company was originally WestStar Mortgage and they were awesome. Many of my buyers used them to buy homes. JG bought them out last year sometime right around the time Weststar worked with me to get my rate lower as well as my mortgage. I had 1 contact named Joe. Always returned my calls and emails. Just a great smooth experience. Then JG steps in and I can't believe how incredible awful they are. The past year or so I had 2 big deaths in my family and for the last 4-5 months I have been traveling back and forth from CT to NJ trying to wrap up my mothers affairs since we buried her in March. And about 8 months ago, my upstairs tenant stop paying me. So my finances took a big turn around in the last year. Being self employed as a Realtor, I need to be home in CT working! Anyway, I try to speak to JG everyday to keep them updated, and of course, its always a different contact. I can even begin to tell you the issues they have caused me the past year. I would be writing for days. I am sick to my stomach every day. But hers the kicker, , , , on 5/31/16, at this point I owed 5 mortgage payments which totaled around 3300. I somehow managed to get it together and i also now have tenants who have just signed a lease and will be moving in next moth, they will pay me 800 a month. That will cover my mortgage so i will be almost back on my feet again. JG refused to take my money because they wanted was is now due, 6 payments. So they refused my 5 payments. What gets me is, people sometimes go through a hard time and get back on their feet again like me. And they wont take my money but foreclose? This is why many people loose their homes, I have heard these similar stories many many times in the past few years. Oh and by the way, I sent them 2 payments in March. I spoke to a rep who gave me the correct total for 2 payments, I sent it the next day. Whew, now i only owe 2 payments to get up! Yeah right, about a week later I call JG and they said I never made payments. I asked what happen to the 2 payments I sent March 10th? Apparently, it was short for 2 payments so they applied it to something that was short of money, escrow etc from last June or something. I still have not figured it out. Again, I am trying but I am to the point of nervous breakdown and have no one to turn to. I busted my butt as a single hard working women. They have mentally destroyed. I am thinking about getting an attorney but the energy has been drained from me. I have owned my house for 5 years now and I am 45. If I loose my house, I will never have an opportunity again to have the so called American Dream. I will never recommend JG to any of my buyers ever.

I received a letter in the mail from JG Wentworth regarding the selling of my Structured Settlement. I decided to call and inquire.

On or around April 13, 2016, I started working with Chris Sinclair from JG Wentworth. Chris asked me a few questions regarding my settlement, and quoted me the dollar amount they could provide me with upon the sale of my Structured Settlement. Part of the transaction per Chris, was after JG Wentworth had me sign the first set of documents, and their Underwriting Department reviewed those documents, I would receive $5, 000 in advance within about two weeks.

Since April 13, I have received several different sets of documents that needed to be signed and notarized. On one occasion, I received the same set of documents twice. I have provided JG Wentworth with everything they requested for the advance, but as of May 19, 2016 I still have no advance. In late April, I was introduced via telephone to Livingstone Malcolm, Customer Transaction Manager. Livingstone advised me that one more set of documents needed to signed and notarized before the advance was issued. Livingstone set up an appointment in early May where I signed and notarized one more set of documents. On May 11, 2016, Livingstone advised me that he sent the request to The Accounting Department for the check to be issued, that was on May 11, 2016. See email below. Two days later, I never heard back, and of course never received the advance. I called in to check status on May 13, 2016 and was told by Chris Sinclair, that their Legal Department needed additional documentation before they could issue the advance. I was then sent another set of documents that needed to be signed and notarized - that was yesterday, May 18, 2016. Still no advance and no follow up communication.

Since May 3rd, when I have called in to ask about the status of the advance, it has been a different story each time I call in. I understand that there are necessary steps that need to be taken in order to ensure a procedure or process is being followed. However, I have found the information from the start along with the customer service and follow up is extremely concerning and borderline shady. Either something illegal is going on behind the scenes at JG Wentworth or they just really don't know what they are doing. Either way, it is a very disappointing and concerning experience.

Do your research when choosing a Company that handles Settlement transactions. I have worked with Novation Capital in the past and it was a seamless transaction. They know what they are doing with your money!

J. G. Wentworth bought our mortgage and we've had nothing but trouble ever since! We got behind due to me being laid off work, so we resigned an agreement to lower payments and extend term to get caught up. We've been making payments for 6 months now and they still are sending threatening foreclosure letters monthly, saying we're 2 months behind! You know it's bad when their own employees are embarrassed by their lack of professionalism and poor record keeping!

I did a deal with this company 2 years ago. My whole life has been a mess. I was in a financial crisis. I cashed out on a million dollars worth of my payments for 43, 000.00. I was in a financial bind at that time.

I Lost my wife and I became a single father of my 3 children. I was going to loss my home, so I really needed the money. I am doing better now and I have learned a lesson and life, the corporate world has many snakes and they don't care about you or your future. They just want your money!

I have just sold my total annuity but this time I dealt with a broker. He help me with a total lump sum for remainder of my payments and he refered me to a very great financial advisor. I wish I had met him 2 years ago. he is a great genuine person and was a lot of help to me and my family. His name is Michael. His contact number is [protected]. Please don't contact big companies like JG Wentworth, and become a victim like me. They don't care about your family or you!

Well, they are very nice and helpful, untill you sign on with them. Then you can expect to get the run around, that is, when they decide to actually return your calls and emails. Making excuse after excuse as to why they couldnt keep to their word, and why they haven't gotten you approved yet, which changes every time they have a different person start 'working' with you. Over all you will get paid, eventually, but don't expect it when they say, and don't go through them if you desperately need money fast. I did get a good deal for the settlement, but customer relations is very poor.

Jg lie to me, they sent me 2 checks 1 for $100 for letting them know who they are and the other for $500 for signing the contract. Well on july 11 2015 I did just that and deposit both checks in the bank to pay off 3 bills well I got a phone call from sam who is handling me case and told me that after signing the check that they made a mistake and that in order to get the 500 I had to sign another contract and from 11, 000.00 I would be getting only 10, 500.00. I disagree with that call and they went and withdrew the 500.00 causing a negative on my account.

I got a check in the mail letting me know I can get a cash advance if i sold my annuity over to JG Wentworth.
Not only did i not get the check when we went into contract, i also got ripped off. I called around to get quotes from other buyers and they all offered me much more than what JG was willing to offer...I guess they have to cover all of their pricey marketing costs!

I called jg Wentworth off an advertisement I saw on TV. They seriously quoted me $80, 000 for my entire annuity worth over $2 million when I bought it. I found the guy named Michael Davis on this blog he was literally able to offer me $256, 000 for the same deal jg was offering me 80 on! His number is [protected] if you wanted to call him before you proceed any father!

I am a head injury with a lifetime annuity. Made the mistake of selling portion of it. I continue to get call because they want more. His name is dan wolfe. I had 8 calls in one day after i hung up. Tols them numerous times to leave us alone as now we are in dire straits. Tzhey receive 8 thousand a month and i get 4000. Now they want to give me 1500 and they get the rest. My wife is in renal failure. At the end of month we eat peanut butter sandwiches or toast. We have no money after our bills. We had to sale our home and now live in a trailer. We have med bills. These people rob from the disabled and i will complain to everyone i cam. I am also a disabled vet and going to tell them how i havebeen ripped off and they wont be happy till they get it all. . I am brain damaged incompetent and having seizures because of this stress, please help me someway. My wife has refused medical care as a result. Her death will be on your hands and if i die too that is on you. You also had me buy a very expensive life insurance policy. If i outlive the policy they get thart too. Brian neiferd

I was doing a transaction with J.G. Wentworth after calling in from their tv ad and they offered me only $20, 000.00 for over $150, 000 in future payments. As I was in dire need for the money I went ahead and took the offer. 15 days after they filed my paperwork I was contacted by a Structured Settlement broker by the name of Michael Davis. He explained to me that J.G. Wentworth take advantage of people who do not know the industry. He also explained what he does and he takes these deals around and shops them with individual private investors to get the best deal- he found an investor willing and able to give me $55, 000 for the SAME money I was selling to J.G. Wentworth! DO not deal with these scammers they will do anything to rip you off! Michael's Phone number is [protected].. seriously if you are consider doing a deal with J.G. Wentworth contact him first he saved me so much money and explained the entire process and made it go so much smoother!

I contracted with JG Wentworth several years ago agreeing that my annuity would be sent to them from METLIFE in return for a set amount of cash at the start date and then the payments would return to me at the end of the contract. It was nearly impossible getting them to send a letter to METLIFE releasing me from the contract and returning the annuity back to my name. They sent a letter to METLIFE informing them that the payment sould return to me. I checked with METLIFE and they stated that the annuity payments would be placed in my checking account, but the actual owner of the annuity stayed in JG Wentworths name. I called JG Wentworth and spoke to a young male by the name of Chris W. . I requested that they send METLIFE a letter stating that my contract with JG Wenworth was fulfilled and the ownership of the annuity was now in my name. Chris W. stated that he sent METLIFE the letter, but METLIFE stated that they never received the letter. I called back at least 10 times and asked Chris W. to please send the letter. Chris W. was the very worst customer support person I have ever dealt with. He was rude and arrogant. I was treated with total disrespect. After speaking with METLIFE customer service agent, Rita L. she was able to get JG Wentworth to send the necessary paperwork, Rita L. was wonderful. Prior to having this problem I would have dealt with JG Wentworth, but never again. I believe they want to keep the annuity in their name because it's a lot easier for them if you want to sell the annuity to them at a later date, shame on them!

Jg wentworth has promised so much and given nothing. The paperwork was sent to us next day, fedex, filled it all out n sent it back. The little man we dealt with was so helpful up until that point. Sent us a 250$ discover card with nothing on it. Because he lost paperwork, (And never called to tell me he lost it) it hasn't been funded. I call and call but he hasn't been to work in a week. Promised us a advance on our settlement and, wouldn't you know, more paperwork I was not informed about. The guy I spoke to today, cause little man went home early again today, says it must be a confusing mistake. No it's lack of effort! My court date is 2 months after the first date I called. I pray the cancellation process is faster then everything else i've been through but i'm willing to wait! I would compare it to putting your money and paperwork in the hands of a 14 yr old. Actually I know more 14yr olds with responsibility then this god awful company! I take full responsibility because all the research I did said this is how this company works. Kickin myself in the butt for not listening!

this company does all it can do to get your business. once they get your business on a partial selling of your annuity they are constantly late on sending out the remaining portion to your account. they tell you they havent got the check from them company when the check has been sent to them weeks before. they make millions in interest if they do this to everyone. bad mistake doing business with this company, cute commercials but it ends there.

These crooks called me a month after I did a transaction to see if I wanted to here more options so to be curious I did and signed paper work and all. Well after recieving paprwork those lying idiots kept coming up with excuss why my transaction wouldn't be approved and kept putting things on me as if I "called and begged them" I caught one of their so called sales agents in so many lies you would need a paddle with all that mess that was coming out of her butt. This company needs to go down...

Dragging out payment of my annuity.

I had requested to cash my annuity from J G Wentworth but after 30-45 days we were not able to complete because of tax consequences. Well that was at the beginning of July. It took a week for Wentworth to notify the annuity holder. So my August payment was made to Wentworth ! The Check was cashed by J G Wentworth August 1st and I still have not received my fund from them all I get is a response that customer service is looking into it and they will refund the fund to me.

These funds may not mean much to them but it is to me. I am running short on funds ! this could mean utilities or food to me this company sadly was going to be my relief instead it has now become a disaster.