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5.0 6 Complaints
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jiobit Complaints 6

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jiobit Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription

Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription. Ive sent them multiple emails that I want to cancel my subscription but they dont reply to any of the emails I send them. Ive been getting charged $14.34 for the last year.

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jiobit I have tried on multiple occasions to set up my Jiobit that was purchased as gift from my mother

I have tried on multiple occasions to set up my Jiobit that was purchased as gift from my mother. Everytime I initiate set up it states I have to contact them since it was purchased as a gift.. but they never reply or reach out with a resolution. My mother has paid for 6 months service and I have yet to complete the setup process meanwhile she is being billed.

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jiobit I have contact support multiple times to cancel my automatic monthly subscription and have received no answer

I have contact support multiple times to cancel my automatic monthly subscription and have received no answer. I'm being charged month for a service that I can not get them to stop. There is only a support email given, the phone number says it is not accepting calls. I would like my service canceled and a refund of any additional charges since I sent my first request on August 24.

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Is jiobit Legit?

jiobit earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: jiobit stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights jiobit's reputation as a trustworthy leader in their field. Customers can rely on jiobit's services, assured they're dealing with a highly reputable and fully legitimate company.
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jiobit My jiobit gps device caught on fire while charging in my home

My jiobit gps device caught on fire while charging in my home. We caught it early enough that we were able to unplug it, but it could have caused a house fire. I let the company know and it took 2 days to even get a response. The response was that it mush have been wet. It was not wet and the device is advertised as being water resistant. I canceled my service but am upset they didnt take such a major safety concern seriously.

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jiobit I have made over 3 attempts to cancel this monthly $8.99 plan since 8/4

I have made over 3 attempts to cancel this monthly $8.99 plan since 8/4. I have attached just partial proof below. I have not only contacted the email listed on your website but also the direct contact I had with payment issue in 2018. I am demanding a refund for every month following. I will be moving forward providing proof of the fraudulent charges made by Jiobit following my first request to cancel. *** subscription ID

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jiobit On August 7, I purchased their GPS

On August 7, I purchased their GPS. I got an email that they were behind d/t covid (isnt that always the excuse?) but I should get this by the end of September. On September 19, I requested the status of said order. On Monday, I get a message from *** that Ill have a tracking # by the end of the day. That didnt happen. She apologized and so? She could have given me $ back but nope, so here we are with no item, no tracking # and no discount. I tried calling. They don't answer their phone.

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About jiobit

Screenshot jiobit
Jiobit is a popular wireless GPS tracker designed for families with young children and pets. The device is compact and easy to use, with a range of features that make it an ideal solution for parents who want to keep a watchful eye on their loved ones.

One of the key advantages of Jiobit is its long battery life - it can last for up to a week on a single charge, with real-time location tracking that updates every few seconds. This means parents can be confident that they will always know where their child or pet is, no matter what the day has in store.

Another feature of the Jiobit tracker is its small size and lightweight design. The device can be easily attached to a keychain, belt loop, or backpack, making it virtually invisible to children and pets. The companion smartphone app allows parents to set up safe zones and boundaries, so they can be alerted immediately if their child or pet wanders too far.

In addition to location tracking, the Jiobit system also includes voice chat and two-way communication. This feature lets parents speak directly to their child or pet through the tracker, which can help to ease anxiety and provide reassurance.

Overall, Jiobit is an intuitive, reliable, and user-friendly GPS tracking solution that provides total peace of mind for parents and pet owners. With its advanced features and technology, it is sure to be an invaluable tool for keeping loved ones safe and secure.
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Overview of jiobit complaint handling

jiobit reviews first appeared on Complaints Board on Apr 9, 2023. The latest review Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription was posted on Apr 20, 2023. The latest complaint Jiobit has been charging me for a monthly subscription for the past year and they refuse to cancel my monthly subscription was resolved on Apr 20, 2023. jiobit has an average consumer rating of 5 stars from 6 reviews. jiobit has resolved 6 complaints.
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  1. jiobit Contacts

  2. jiobit phone numbers
    +1 (855) 546-2848
    +1 (855) 546-2848
    +1 (630) 292-8349
    +1 (630) 292-8349
    CMO
  3. jiobit emails
  4. jiobit address
    30 N La Salle St Ste 2630, Chicago, Illinois, 60602-3358, United States
  5. jiobit social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
  7. View all jiobit contacts

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