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J&T Express

J&T Express review: On hold item too long 11

S
Author of the review
11:03 pm EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

# 624945257661
HELLO, CAN YOU PLEASE TELL ME WHY MY PARCEL IS ON HOLD FOR TOO LONG?

25
May
10:36
Drop Point CDC TMN. MELATI 310
City : GOMBAK
Status : On Hold
Remark: Parcel is under investigation

22
May
17:52
Drop Point CDC TMN. MELATI 310
City : GOMBAK
Status : Inbound

22
May
17:51
Drop Point CDC TMN. MELATI 310
City : GOMBAK
Status : On Hold
Remark: Out of droppoint's business hour

20
May
05:11
Transit Center SGR GATEWAY
City : KUALA SELANGOR
Status : Inbound

19
May
19:01
Transit Center JHR GATEWAY
City : JOHOR BAHRU
Status : Outbound

19
May
19:01
Transit Center JHR GATEWAY
City : JOHOR BAHRU
Status : Load Truck

19
May
18:02
Drop Point DP TAMPOI 01
City : JOHOR BAHRU
Status : Outbound

19
May
13:08
Drop Point DP TAMPOI 01
City : JOHOR BAHRU
Status : Picked Up

Desired outcome: email me

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11 comments
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M
M
Mia Fauvel
US
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Jan 03, 2022 12:16 am EST

My parcel [protected]) has been shipped by the seller since 28dec from kelantan. Its already arrived at j&t semenyih since 30dec & then it keeps being arrived, departed, transit within the area but still No movement! What is wrong with them? No bad weather here no flood pls don't give me your stupid reason. Previously they only took 2days to deliver. This is the worst. If u don't like your job, QUIT. TQ

H
H
haa yaaa
US
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Jan 07, 2022 9:20 pm EST

from yesterday until now my parcel still on hold but transit within the area but still mo movement !

L
L
Lee SC
Butterworth, MY
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Jan 25, 2022 9:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi there, pls let me know why my Cn No: [protected] was on hold for investigation. Pls reply to shaochyilee@hotmail.com

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A
A
11.22am
SHAH ALAM, MY
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Feb 08, 2022 10:23 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I understand the parcel arrived at CDC probably after working hours, but now its 11.17am why is it still on hold?

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M
M
Muhammad Sulaiman
US
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Apr 24, 2022 1:15 am EDT

Where is my parcel ? Why on hold - bad weather ? How long for me to wait for it ? Already at kempas . Why can't delivery at Taman U ? Hotline cutomer service also bad .

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F
F
Fakhruddin Hakim
US
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Apr 25, 2022 12:59 am EDT

sama kes mcm saya boss, on hold jugak,tapi alasan dia letak office hour.apa benda la jnt ni. boleh je call kalau betul dah buat delivery tp xde orang. tapi hakikatnya mmg dia xhantar pun lagi.

D
D
Dibahajanmammam
Melaka, MY
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Apr 28, 2022 2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

J&T is irresponsible. It happened 2 times they even don’t deliver properly. They choose to cancel. Also if u go to self collect it they will tell the parcel is not there. So poor service. They hold my parcel now it is 4days already. Yet no update. I have tried to contact yet no response. Such irresponsible behaviour during this important time of EId.

M
M
Mr.H93
Kluang, MY
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May 08, 2022 10:22 am EDT

4days and still On Hold, send on 5may and the reason for on hold is Exceed the cut-off time for pick up.. seriously?

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S
S
Swee Fong Bu
US
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Jun 03, 2022 9:47 am EDT

Sudah on hold 5 hari,why?

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K
K
kayle arong
US
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Dec 08, 2022 8:52 am EST

hi please me know my parcel

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B
B
bungamatahari
petaling jaya, MY
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Apr 13, 2023 2:58 am EDT

APa benda buat kerja mcm ni, tkthu ke barang tu urgent punya lama aku order nk dkt sebulan hold parcel aku kenapa, reti buat kerja ke tak ni weiii, masalah lah korang ni, barang nak pakai urgent pun lmbat padahal order dri seller awal dh .. elok tutup je courier ni BANYAK MASALAH!

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