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Kay Jewelers review: Interest recently put on my credit account

J
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3:44 pm EST
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To complaints management department, I recently found out an extra 350 dollars has been added to my credit card bill. I found out about one week after it happened so basically I found out a week too late. Yes i could be held responsible for this debt but I feel this debt is invalid because of multiple reasons. The first reason was because in early February last year I purchased a ring from Kay Jewlers while at the same time I signed up for your Kay credit card. So my fierce picked out a ring which she loved at great price but it had to be ordered. So it was order and some time went and I finally asked my fiancé Limdsay to call Kay it’had been over a month. So she did only to find out her ring was somehow stolen off the truck, which was a completete surprise to us because after more than a month and not a single telephone or email we had heard nothing. So as upset and disappointed as we were we asked what could we do. And we were helped and told we could a ring at the approximate value. So we went back and Lindsay after a month and half was aloud to pick out another’s one. So another say month goes buy and they give ME THE WRONG RING to propose with….which put an appsolute damper on that proposal. Finally they got us the right ring a few days later.

So what does have to do my interest payment? I’ll tell you, I didn’t have my ring to propose with for over two months and I had to pay my bill during this time. So I feel that’s two months without my ring and you had my money you sorta owe me interest. Anyways 2 and half months of waiting I think should be credited those to me sinse I had no product. This would be the right rhino to do. I hope kay jewelers would erase my 350 dollars interest for two months and do the right thing.

Thank Your Loyal customer

Jeffrey Moore

Claimed loss: Over 350 dollars in extra incomet

Desired outcome: A temporary refund on interest for the time I didn’t have the ring. Which would be around let’s say May 20th. That would be a fair solution to my problem.

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