Menu
For Business Write a review File a complaint
Kellogg's Customer Service Phone, Email, Contacts

Kellogg's
Reviews and Complaints

www.kelloggs.com

Learn how the rating is calculated

1.1 4 Reviews 165 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kellogg's Complaints 165

ComplaintsBoard
F
2:18 pm EDT

Kellogg's Zesta saltines

Opened a new box of Kelloggs Zesta Saltiness O4/03/2023. Opened a sealed individual wrapper. The first cracker had a strong chemical taste that overpowered the Blue Chesse i added to cracker. My wife then took a second cracker when I asked her to taste only the cracker. She said same thing...CHEMICAL taste. Unable to identify the tastes...SORTA LIKE SHAVING CREAM.

The taste lingered in my mouth like 10 mins. The package even had an odd smell.

Im very tempted to send out for evaluation.

*if anyone else has a SIMILAR COMPLAINT please contact me at [protected]@yahoo.com

Put "Zesta" in subject line.

Sending to Kelloggs doesn't seem to be in my best interest.

Read full review of Kellogg's
Hide full review
ComplaintsBoard
H
12:17 pm EST

Kellogg's Frosted Flakes

Some thing in my cereal put a HOLES in my dentures It was so HARD! I still have the 2 pieces of what ever it is.. I have pictures of the "2" what ever they are & pic's of what it did to my Dentures! I don't want money, I JUST WANT MY DENTURES replaced! I'm starting to get sores in my mouth! I still have the Box & a little cereal. It only has "1" of the best bought by numbers!

Sincerely,

Harold E. Wieland Jr

113 West Vinton Street

Box 164

Coggon, Iowa 52218

Desired outcome: Dentures replaced !!!!!!!!!!!!!!! " SOON " so these sores don't turn it to more than sores. It won't let me download the pics Please send me a email [protected]@hotmail.com

Read full review of Kellogg's
View 0 more photos
Update by Harold Eugene Wieland Jr
Feb 26, 2023 9:29 pm EST

I had SOME THING Hard in my frosted Flakes & when I bit down it put a HOLE in my upper denture plate. I still have the pieces that did it! & the box with a little left in it. Now the hole is making my mouth sore! I don't want money, I just want you to replace my dentures! & VERY SOON! I'm a 62 year old disabled Veteran living on SSI & I can't afford them! If I would ever get new ones I would get a loan & get implants! BUT, there out of MY BUDGET! Here's my information: Harold E. Wieland Jr.

113 West Vinton Street

Box 164

Coggon, Ia.

52218

haroldwieland61@hotmail.com

[protected])

P.S. Lets please get this going BEFORE my mouth gets worse!

Hide full review
ComplaintsBoard
S
11:01 am EST

Kellogg's Pop-tarts

Good day,

I'm wondering about the pop-tarts. We buy these instead of the store brand, but lately, they are lacking on the frosting. I pay a premium price for these, why have you gone so cheap with this product? We have bought and enjoyed them for the better part of 50 years. Your product doesn't look anything like the picture on the box, very disappointing. Who knows, maybe the frosting machine needs an adjustment. Thank you for your time regarding this matter.

Desired outcome: Make POP tarts like they used to be, pre pandemic.

Read full review of Kellogg's
View 0 more photos
Hide full review
ComplaintsBoard
B
9:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Blueberry wheats

I regularly buy Blueberry Wheats, at least a couple of boxes per week. I am constantly having boxes that have large amounts of wheat crumbs. I feel that the amount of waste is lost in the weight of the packet. I feel I am therefore regularly losing out on the amount that is included in the packet. I have included a single packet which shows the amount left.

Desired outcome: I feel that a discount off Kellogg's wheats to spend in store.

Read full review of Kellogg's
View 0 more photos
Hide full review
ComplaintsBoard
J
6:55 pm EST

Kellogg's Town house flipsides

Kelloggs Town House FlipSides I brought 2 box of Flip Sides 80% of all the crackers were broken in pieces I was very disappointed in the quality of the product I have bought these numerous times and they’ve always been perfect but this time it was something I was not expecting really like I said disappointed. what up selling pieces for whole cracker?

Desired outcome: REFUND //STORE COUPON

Read full review of Kellogg's
Hide full review
ComplaintsBoard
U
2:45 am EST

Kellogg's Kellogg's Crunchy Nut Cereal, 500 g

I have many times placed an order for Kellogg's Crunchy Nut Cereal, 500 g from Amazon India. Many times, if you check the order history, the product had bugs and insects in it. I have complained to Amazon customer service many times. This time when I opened the box, the return window or the complaint window date had closed and the product had not expired. I talked to the customer service agent about this but she was not supportive and satisfactory. I even asked her to connect me to the department in Amazon which can take this complain seriously. I did not called for an apology or refund or replacement but wanted to complain about this product. Kellogg’s is a big brand, but this product manufactured by them is not up to its quality and risks the health of its customers.

I want an action to be taken against this product which is making money by selling poor quality product.

I hope to hear from you soon with a positive response.

Read full review of Kellogg's
View 0 more photos
Hide full review
ComplaintsBoard
L
3:51 pm EST

Kellogg's Corn pops

I bought my husband a box of corn pops 18.1oz box, he says they taste like carboard. I purchased it on 01-19-2023 at Walmart in Houlton ME. He says they leave an after taste in his mouth. I have bought this cereal before, with no complaints. the used best by date is Sept 10.2023.2 KNC 010545 is located under neither the date. The scue is [protected].

Desired outcome: We would like to replace the box.

Read full review of Kellogg's
Hide full review
ComplaintsBoard
J
6:49 pm EST

Kellogg's Town House

The quality of the crackers are not as they used to be the last three boxes I bought the crackers are all busted up. You can’t put anything on them. I bought the townhouse crackers from different locations, with the same results busted crackers, they can’t be used for anything they are all crumbs.

These products were bought at Walmart locations in Morristown, Tennessee and Jefferson City, Tennessee. They were purchased December 2022 and January 2023.

Desired outcome: Would like to know if they have been any changes in the way that you make these crackers because if they continue like this, I will not purchase any more.!

Read full review of Kellogg's
Hide full review
ComplaintsBoard
A
10:25 pm EST

Kellogg's Pop tarts (brown sugar cinnamon)

My Frosted Brown Sugar and Cinnamon Pop Tarts looked like a generic version of their self! There was hardly any frosting on them and they just looked horrible in appearance! I literally thought they were a generic brand, but knew they weren’t! They look nothing like they used to and make me not want to buy them anymore! I’m very disappointed in this product now!

Desired outcome: I would like a refund!

Read full review of Kellogg's
Hide full review
ComplaintsBoard
M
10:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Moldy product (Frosted Mini Wheats)

Sirs, I do not remember where or for how much I purchased a box of your Frosted Mini Wheats Net. WT 18 oz. The best if used by date is Oct 04 2023 KPB 110A 02:43. UPC [protected]. K189966 018 NLI# 15682b. They have a moldy taste; they do not smell different. I wanted to let you know because of the possibility of someone getting ill. I myself only ate 2 or 3 bites and had very slight side effects. So, I am not trying to get anything for free or start a lawsuit, I AM just informing you there is a bad box of product purchased in the North East corner of OH, or North West corner of PA where I tend to do my shopping. I have the product still.

cindy jones

[protected]@live.com

Desired outcome: I'd appreciate a response.

Read full review of Kellogg's
Hide full review
ComplaintsBoard
B
11:09 am EST

Kellogg's Nutri grain breakfast bars

On 12/12/22 I purchased 3 boxes of the Nutri Grain breakfast bars. I purchased them at Walmart in Dry Ridge, Ky.

I purchased 3 boxes. 2 were fine but one had a expiration date of 10/30/22. I took it back to the store and they wouldn’t do anything about it.

This isn’t the first time I have had this problem.

The QR code is [protected] 8. I do not have the receipt do to it blowing away when putting groceries in trunk.

I have been eating them for year's.

Sincerely,

Bonnie Clem

Desired outcome: I would like my box of breakfast bars replaced.They are not cheap

Read full review of Kellogg's
Hide full review
ComplaintsBoard
T
9:58 pm EST

Kellogg's Austin Peanut Butter on Toasty Sandwich Crackers 8-1.38 oz (39g) packages

Over the last several months, the manufacturing quality of this product has declined. The peanut butter filling is out of position on the cracker, squeezed out of the cracker into the packaging or missing altogether. Additionally the crackers without the peanut butter are dry and pulverized easily.

I am surprized that this was not detected by your quality control processes.

Please take a closer look into code date: JUL 24 23 PA

Individual package code: P07243AN

Bar code: [protected] 2

Thank you for your attention to this request.

Desired outcome: I have purchased 10 8 packs of this product in the last three momths and about 50% of the product was in the condition as described above.Purchased at Smart and Final in Vallejo, Ca. [protected] Sonoma Blvd.

Read full review of Kellogg's
Hide full review
ComplaintsBoard
E
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's kellog's pop tarts

The pop tarts are paper thin! What the heck?! In July 2022, my son orderded two cases of the unfrosted brown sugar cinnamon pop tarts from amazon & they were ridiculously thin! At first I thought it was just a manufacturing error but now we know it's obviously just a scam. A total rip off! Cutting back on ingredients has compromised the product way too much! Also, it's been impossible to find the unfrosted brown sugar cinnamon pop tarts in any store. We buy store brand pop tarts now. WE ARE NOT HAPPY!

Desired outcome: We'd like the pop tarts to be made like they used to be. Not paper thin.Thank you.

Read full review of Kellogg's
Hide full review
ComplaintsBoard
J
11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Kellogg's All Brand Buds

On Monday the 24th of Oct my wife opened a new box of Kellogg's All Brand Buds and found on top of the cereal a large piece of something brownish with green coloring in the center of it. (attached is photos of how it was found in the box and other photos, one with a quarter for size comparison. Needless to say this killed her appetite for awhile. I picked it out and it was of hard surface material (see photos). Awaiting your response.

Read full review of Kellogg's
View 0 more photos
Hide full review
ComplaintsBoard
L
7:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Rice Krispie Treat cereal original

It has been 2 years that I have not had my rice krispie treats cereal and I'm going through Rice Krispie Treat cereal DT'S .I think you made a very foolish mistake whoever made the decision to stop making this cereal.It was the only cereal I bought and it used to sell off the shelves and I could hardly ever find it . bring it back.

Thanks for killing breakfast

Tracy Adkins

Desired outcome: I'm boycotting Kellogg's

Read full review of Kellogg's
Hide full review
ComplaintsBoard
D
3:07 pm EDT

Kellogg's Raisins bran

Today, Aug 31st 2022. 2:00 pm. Went for the raisin bran. Poured my cereal, added milk. Ate a spoonful. Saw something floating on top. A worm... omg.. ran to bathroom. Gagged. Spit it out.. got the box, poured it out onto a paper plate. Surprise. Another movi g worm. 😝 gross. Proceeded to throw out all Kelloggs products. I'm freaking out. Feel sick to my stomach. Discusted...have to let the world k ow about this. This is unacceptable. What r u going to do about this?

Desired outcome: Refund my money's for the two boxes of raisin bran as well as the life cereal. I threw all of them out. I'm done with you. Lifelong customer here no more... our foods she contaminated.

Read full review of Kellogg's and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
Jessica Shaw
US
Send a message
Sep 24, 2022 6:52 am EDT

This has just happend to me !

View 0 more photos
ComplaintsBoard
D
4:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Special K Chocolate Covered Flakes

I purchased a new box of Chocolate Coated Flakes Special K Cereal a couple of days ago from Walmart. I just opened the box and the chocolate flakes are all white from fat blooming. I am assuming due to a drastic temperature change of some sort. I have not experienced this with this product before. It is very off-putting and unappetizing. I am not sure if this is more common than I have experienced. I don't want to purchase again if so. Thanks for the input.

Read full review of Kellogg's
View 0 more photos
Hide full review
ComplaintsBoard
S
8:42 pm EDT

Kellogg's All’bran honey almond

I have been buying All’bran honey almond for 10 years, in the last few months, Kellogs still advise this product But there’s no almonds in it, But still charging close to $8 a box, which is wrong it’s cheaper to buy the normal box and add the honey and almonds, But the point is use shouldn’t be charging the high price for a advertising product which doesn’t have any nuts in it, it’s wrong (The product needs to be fixed or will be taking further how many people are getting ripped of

Read full review of Kellogg's
Hide full review
ComplaintsBoard
S
11:29 am EDT

Kellogg's Pop Tarts Frosted Strawberry

I buy this product all the time. I just bought this product from Walmart last week, I bought the 48 pack. I don't know what happen to this product, every time I open one it breaks and after it pops up in the toaster it is soft where it breaks in half or sometimes in pieces. This has never happened before, it never has broken apart, never soft. Please look up this batch. I am very disappointed.

12 toaster - May 19, 2023 CPA3 18:14

Thank you

Susan Callahan

Read full review of Kellogg's
Hide full review
ComplaintsBoard
C
4:06 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Kellogg's Cheez-its

Purchased Chex it’s, they were not what was expecting. They looked like they went to war. Lots of crumbs

I was very disappointed in the quality of the product I have bought these numerous times and they’ve always been perfect but this time it was something I was not expecting really like I said disappointed.

Connie hughes

7797 n rice dr

Lake havasu city, Arizona 86404

[protected]@yahoo.com

Read full review of Kellogg's
Hide full review

Kellogg's Reviews 0

Looks like Kellogg's has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Kellogg's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Kellogg's

Screenshot Kellogg's
Kellogg's is a multinational food manufacturing company known for its cereal and convenience foods, including famous brands like Corn Flakes, Frosted Flakes, and Rice Krispies. They offer a variety of breakfast products and snacks, catering to diverse dietary needs and preferences. Their services include consumer food products available in grocery stores and online retail.
How to file a complaint about Kellogg's?

Here is a comprehensive guide on how to file a complaint or review about Kellogg's on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Kellogg's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Kellogg's. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Kellogg's on ComplaintsBoard.com. Remember to focus on the company's business category and use simple language throughout the process.

Overview of Kellogg's complaint handling

Kellogg's reviews first appeared on Complaints Board on Jan 30, 2007. The latest review Frosted brown sugar cinnamon pop tarts was posted on Nov 23, 2024. The latest complaint store manager was resolved on Mar 22, 2010. Kellogg's has an average consumer rating of 1 stars from 169 reviews. Kellogg's has resolved 4 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Kellogg's Contacts

  2. Kellogg's phone numbers
    +1 (800) 962-1413
    +1 (800) 962-1413
    Click up if you have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number Click down if you have unsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number
  3. Kellogg's emails
  4. Kellogg's address
    1 Kellogg Sq, Battle Creek, Michigan, 49016, United States
  5. Kellogg's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 16, 2024
  7. View all Kellogg's contacts
Kellogg's Category
Kellogg's is ranked 17 among 22 companies in the Snack Foods category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.