King.com
Reviews and Complaints

I have played the mystery mountain series in the game and today alone on the last level (5) I only needed 1 or 2 more animals with 17 moves left and it never gave me any more animals. You can check my record and see that I do spend money on this game but I will no longer do so if this continues. I play the bonuses in order to get more items and when I spend my money and have a remaining 17 moves and it never gives me another animal to rescue, it is a bit frustrating. I do home you can resolve this, I have completed level 2052 so that should say I am a loyal customer. I hope to hear from you and possibly give me some credit or items in the game to help make up for this loss. Thank you so much.

Just want. To say I was off ccs for over a year or more. Recently back on it anout 3 months. Ago. Well guess I will be saying bye bye again. Level 254 is utterly rediculous. Must of played it 100 times give or take. Never given what is needed to complete it. I do have another life. And to spend weeks on one level is asinine. Mkght get one or two of them. It is rigged. Have a good. Day.

Im on board 1034 at the end of my board i was offered to buy extra moves to do that i needed more gold bars. So i purchased more gold bars for 1.99 then tried to make the purchase for my moves and it took the gold bars but i didnt get my moves so im upset about it i had a lot of boosters i didnt want to loose and 3 hours of unlimited lives. Now i lost my boosters and my time for lives because of this error now i want to know how do i get my money back and my boosters and time for lives because i would of never made this purchase i didnt have the boosters and time.

In Candy Crush Saga, When checking the results of a recent "Contest to Collect Stars", I noticed another competitor was using my photo as theirs. Can you do anything about this? The contest ended on 1/30 or 1/31. I ended up #7 with 170, he/she came in #1 with 1490. What can be done to prevent this from continuing? This is troubling ... Please advise.

Hi, I bought one £6.99 bundle on 6th Jan but £19.97 was taken from my bank account. I have contacted the automated customer care Ana for King over 4 times and nothing at all had been rectified, I have sent a screenshot evidencing the payment on two occasions. Every time I am sent an automated message asking if my complaint had been rectified which it definitely has not.
This is the second time I have been overcharged but previously it has been sorted quickly & I was given extra bundles as compensation.
Please can you look into this for me and rectify this ongoing issue.

I had over 800 hammers, and hundreds of other candies. When I got a new phone, all the candies were gone, it says they won't save candies when you switch phones. I sent a contact us message for help. No response. So I got my old phone and guess what, all my candies were gone from that one too. This is ridiculous. I'm at level 2052, so this really sucks. Money making scam from what I can tell.

I have been having trouble for a while with the store not being available, and the entire screen turning purple, so you can't see the colors or much of anything else. I am on level 1767, and have spent a lot of money getting there. Last week I also bought my usual (Yummy Mix!) package at $14.99 and I only got the gold bars, and not the boosters.

I don't think there is anything wrong with my computer (it's pretty new), and I have tried clearing caches, but to no avail. The other King games work just fine, as well.

I really like this game, but I can't continue to play when I am not getting my money's worth. The store is not available when I am in the middle of a game, and I can't even get to my gold bars to buy extra moves or boosters.

I have had ENOUGH of this stupid game. It crashes, you ourchaewmand then it crashes and you lose the purchase, it cheats, you spend every last coin you have to try and progress only to have it not connect - I am OVER this and it's about time someone investigated this company and their game, it is weighted against the player and its unreliable this is an absolute disgrace
WTF you won't do anything about it anyway

I'm on !evel 1218. There's no way to beat it.all of the blocks in the left corner can't be deleted. Your ad on help doesn't work nothing works .I'm getting ready to delete theintire gameive been playing his game for a very long time as you can see. I've also spent lot of money at your company .I've tried to beat it but it can't be beat please help I'm tired of trying to get an answer from you

Why do I have to pay for the Gold Piggy Bank to use the Gold bars? I earned the Gold bars. That's what's making a lot of my friends turned off to the game. That's not really fair. If your going to have things for people to buy, please include them outside the area of normal gameplay please. I will be deleting this game as well as all the members of my private Facebook page until this feature is eliminated. Thank you.

I miss having Bubblegum Hill over the weekend. This is my favorite game! You give us a few hours...Not even 24...on Tuesday's! The race between the characters for green candy is pointless. You took your best challenge ever from us. PLEASE Bring more of it back to us, preferably on weekends! Having said that, I do want to say your game is my favorite.

I'm sorry for this compliant but um not playing your game if you wont let me be the darn chipmunk. I'm not a chick that flies an airplane. Pls let me be a chipmunk for the avatar? It told me to add more words so i'm sorry but i'm gonna be rude now.. You are a no good b word I never seen you but I know it you dont assume that I want to be a amillia airheart looking b word ok? Now again i'm sorry don't think i'm mean just a little fed up and I wont play until ican be a chipmunk thanks

I purchased 2 times on 1 level $1.99... 15 gold bars so that I could used during the level did not receive any of the lollipops so I'm owed 6 of them at least, not to mention all the power-ups I used to get to it like gold bars for extra moves because it y'all screwed me you don't purchase on any of the games I purchased on y'all very sell them but when I do now I'm getting screwed won't do it again.

This is the second time that I bought a Sweet bundle for R249.00 (and confirm the amount with payment) and then the amount that went off my credit card is R549.98!

The first time happened in August I think, and then after that I did not buy anything on Candy Crush again, and when I did so again on the 31st of December - it happened again.
The payment confirmation: FNB :-) R549.98 reserved for purchase @ Itunes.com/bill from FNB card a/c..797000 using card..7077. 31Dec 09:43

My e-mail is wv.[protected]@la-motte.co.za
Phone: +[protected]

Object of Level is to get 450, 000 points. I have reached 733, 200 points and still can not advance to the next level. This has been happening since November 27, 2017. The latest incident happened today 1-1-2018 at 7:30 P.M. Eastern. I scored 513, 140 points and again it did not advance to the next level. Lost about $20 to purchase boosters over the past month.

Several times while buying extra time or move, I was not given anything. The payment went through but no moves or extra lies or extra time was given. This has happened to me several times, and I've lost at least $40 because of this glitch. I would like to know what can be done about this? I do really like playing this game, but I will not continue to do so if I am continuously robbed while trying to make extra purchases on this game.

As i was playing candy crush saga i had found a bug in this game. To improve your game and resolve the bug contact me.its a serious problem
Email ID [protected]@gmail.com
It will be my pleasure if you could reply me for this.like facebook and all other social sites they give rewarsd for this if you could look in to this problem.plz sir contact me through this email id

That's it. I am done. I have lost over $10.00 buying extra moves. Don't blame it on my computer, I am playing on updated Facebook Gameroom, Windows 10. By reading other complaints I see I am not the only one with this problem. I have spent a great deal of money playing both candy crush and soda crush and I am now done. I am deleting all of your games. When I recently wrote in about this problem I was told to check my computer and I am not longer buying that excuse. You will never get another dime of my money. The game crashes when I get down to one or two pieces left.

I have played your games for several years and I have been disappointed lately. Your games have gotten so drastically hard on both. It is impossible to pass without using your extra lives or your bonus candies. The soda game fish don't work. I have over 100 fishes on my phone and almost 200 on my Ipad. What is the purpose of these fishes when they don't anyting. I am currently level 1573 and your regular games are so hard and not fun when you get to the hard lever OMG horrible I don't even know why there Very hard. A joke. Candy Crush level 2525 OMG these games on this world or what ever you call it has been the worst level I have ever encountered. I feel I am being ripped off making the games so impossible to pass that they just become so frustrating and annoying.