King.com
Reviews and Complaints

I'm playing Candy Crush Saga. The time got messed up and I couldn't play. I know how to manipulate the time, but this time it didn't work. I had to uninstall and reinstall. I got back to my level but all my boosters were gone. This is the third time this has happed over the 5 years that I've been playing and I've lost a ton of boosters. Somehow I would like to be compensated.

This level is only allowing 11 moves, which makes it impossible to complete. Internet states that it is usually a 30 move level. At this point ( been at this level for a week) I am hoping that you can explain what is happening with the game. If I can not get a positive solution to the issue I will remove the game (and any other King game) fro the family computer as well as write a negative review.

Tried to purchase the 0.99 cent pack, but it wanted my address which had to be in USA? What? Why?
Why do you need my address?!
Also really HATE level 418..booring and monotonous..too much gum so static..
Not crazy about the honey either, waaaay overdone, so last 300 levels ago..overused over and over..I do like crushing the icing though..that never gets old..

Purchased 5 lives, everything seemed normal, played using one life, lost went to play again said I had no lives. This is the 3rd time this has happened in the last 3 week's. First time I figured it was a glitch, so I let it go. Second time I thought the same but was angry. This time I'm totally ______ off. I have played this game for a long time and normally I love the game, but that love is disappearing. Won't be buying any extras for awhile.

When putting multiples of things or animals, please use the correct usage of it. Say with mouse, mice would be use for the multiple. Like I saw some mice, not mouses. Same with the octopus. Not octopuses, it is octopi. The same thing with cactus, it is cacti. Please change because children play the game too and it would cause them to have the wrong usage of the name. It is Octopi for multiples of octopus.

I completed a super hard level #1269. When I returned to the game, it did not allow me to go to the next level and did not give me the extra bonus pieces. I used 15 extra moves and several other special bonus pieces to complete. I think this is very unfair to me who has been trying to complete this level for some time now and has finally done it. Help!

Since about three months ago you made a change which resulted in at least me deleted Candy Crush yesterday.

Once the game was successful in creating an environment where you dive into you own thoughts about things which occur naturally when playing the game. You get lost while still trying to solve all the puzzles and they didn't stress you out (if it wasn't on time you had to make it through though). And after about 30-60 seconds the game itself stated for the player which gems to move next, even though I hated it earlier but I could still live with it and play and have fun.

And also it were a more nice approach after you start it, where there was this wheel of fortune where you could either play it if you wanted, nothing more than that, and there were a maximum of two missions that needed to get done with but mostly one of these were in my face as a player but still it was manageable.

Now to the point.

Lately this game is getting on my nerves because someone at the palace of Kings game industry believe they know psychology so they put it all out there to show the world how much someone can create with small and nasty details.

You know the new things when playing and the game it self almost chooses which gems to move next with the blinking but this time it goes about 2 seconds before that is in the players face when trying to hard to think for themselves, which is not ever possible. The game it self take the decision what to do next, were to go and when. Not enough space to think with your own brain is really not good because humans need to think for themselves to be able to make the right choices so it was a good exercise for a lot of people.

Also I don't know the trend but if you wish to make people throw their phones in the wall out of frustration, you're way to go! Because it's not just a welcome screen when opening the game, but also, you have to spin the wheel, take a look at all the missions you can do, and while you're still clicking these away because you don't care, you just want to play, after all these popups you have these missions as icons to the left with a red colored exclamation mark which is made to simply be in the way until you click that [censored], "oh and here is your piggybank"!

So my conclusion about your chosen upgrades is not to help the player to play the game without stressing out or getting distracted, because all these signs are telling me a totally different story. to only distract, to make more money.

So lately I've been spending more time clicking away popups and getting constantly distracted than actually playing the game.

I bet that you know more about human-subconscious-behavioral patterns and how to "manipulate" these with small details with the right timing more than I do, so why would you do this to your own people? For money? For fame? It's gonna die anyway, but good people will always be remembered.

Please, be one of those people.

Sorry I could not do a screen shot of my problem. I am stuck on level 881 because of an error in the number of moves: 60 jellies in 12 (Twelve moves). Finally looked up some cheats/tricks for this level and they all say 60 jellies in 33(Thirty-three) moves. Lost a lot of boosters. I say it is impossible to win in 12 moves. Please help. Thanks Earlian Smith-Jackson

A couple of issues with Candy Crush Saga:

* Level 663 only provides 14 moves to resolve. Earlier reports on this level indicate the level has provided 30 moves. This level cannot be completed with only 14 moves. Please return the number of moves provided on this level to a reasonable number to complete this level.

* Unlike other games (Bubble Witch Sagas, for example), players must pay to claim rewards they have earned after completing levels. While some rewards are granted, the gold contents of piggy banks can only be claimed by making a cash purchase. Please grant all rewards that are earned by playing the game. Earned rewards should not have to be purchased. Rewards that are earned by playing the game should be granted as part of the game.

Candy Crush Saga used to be my favorite game, but these issues have greatly affected my enjoyment.

Please advise when these issues have been addessed.

Thanks!

This should be a 40 move game and I only receive 18 moves. I have Candy Crush on my iPad, iPhone, and PC. They all give me only 18 moves. This is impossible to get off the level as it doesn't drop enough of the required acorns or cherries. Also, it doesn't give enough moves to remove the keys that drop on the left hand side of the frame. Please help...I have used all boosters to no avail. Getting frustrated!

This morning I was playing candy crush soda when it had said log back in to continue on facebook. I tried for a couple hours with no avail. I seen that there was a issue with something going on with the game logging in. Now I was able to log in however I LOST all of my boosters that I had previously had plus the day I was on to get boosters.0
1) I was on day 197
2 I had the following boosters
- 237 lollipops
- 14 Stripped lollipops
- 11 Hands

I have lost all these after building these up for a very long time.

Why are you getting political. You should not be advertising the power of black shirts. NFL players should stand during the national anthem and respect our flag. It is sad that a gaming outlet is a political agenda for the liberals. I hope people will stop playing your games for this reason as me and my family will. I will pass your liberal agenda to all my friends and have them delete your apps also.

For at least the last 100 levels (about level 325 to 456 and beyond - this is where I am at now) PhonyPhoenix is the # 1 person in the leaderboard on EVERY ONE. At first I thought this person must be good. Then i realized the score they have is exactly the same on every level - [protected]. Kind of torques me since I have got second on many of these levels - should have been first if not for this hacker.

Thanks in advance for your help

I am trying to do level 552 and find it impossible as it only gives me 12 moves.

I have looked online about this level and everyone says there are 30 moves in this level so why do I only get 12.

I have been on this level for weeks and just discovered this. Very annoying.

Please look into and correct.

I look forward to hearing from you.

Francine

I contacted your company about 5 days ago with no response. I'm unable to continue playing Candy Crush because the game does not pass me to the next level even though I have scored the appropriate points. This has happened more than 6 times. I have wasted boosters and lives on both my IPad and phone. This had happened on level 1845. I enjoy playing Candy Crush and would like to continue. I hope you can help me with this problem.

In candy crush saga, i recieved less moves as compared to my friend's game in level 552. I received 12 moves however my friend received 30 moves. Please check and take action. Gmail id details are mentioned below:-

Facebook id:-swati.[protected]@gmail.com

Kindly use gmail id:- khandelwalswati. [protected]@gmail.com in case of further query.

Thanks
Swati khandelwal

Last week when while playing bubble gum hill, I would get on to the 4th or 5th level when I would lose contact. I've lost money and bonuses because of these errors. You can never get anyone to respond but you don't mind taking peoples money. You've raised the price to play, it's just not worth buying into anymore when these errors keep happening and you GET NO CUSTOMER SUPPORT! I think you should like at how much so of us are spending and try responding to inquiries

Your company has DOUBLED THE COST OF GOLD BARS AND BOOSTERS!
I've been playing Candy Crush for years and am on level 3817, I am so upset over the fact you felt it necessary to double the cost for extra lives, gold bars, and boosters! A 100% increase?!
I will no longer spend money on your game. I am seriously considering not playing games with your company at all. I buy iTunes cards weekly and used to spend about 30-40$ a week. That ends unless you reduce the cost. I'm a very unhappy customer.

I fought the urge to pay for 60 bars but I did and I have spent a FORTUNE on this game! Now, you want the same fee for 30 bars? I'm not spending anymore till I get back the 60 bars for $2.99!
And the jackpot - I'm over level 2200 and still have never won a jackpot! This greed of yours is losing my loyalty and a lot of money for you, what a shame! The higher the level, the more stressful and expensive, SERIOUSLY? Now I can't file a complaint because it's nit long enough? Give me a break!

Two days ago while I was playing Candy Crush Saga up came a Buddy Challenge offer of a Buddy whom I do not know and whom I do not wish to challenge. This is therefore not allowing me to play the game and there is no way I can delete this Challenge. I also think this is an invasion of my privacy and should not be allowed unless I want it and I should be able to delete if I want to. I should be grateful if you could delete this for me or advise me how to do it myself. Thank you for your help in this matter.