Knott's Berry Farm review: Train ride bandit interaction 1

5 adults and 1 child visited Knott's Berry Farm on January 2, 2025. We took the train ride at 21.45 hours with some interactive bandits show. However, the actor bandits were rude, threatening, unethical, and ruined our whole experience. While they were enacting their interactive show, one of the bandits left the supposed "fake gun" in his holster right into my husband's face. We obviously assumed that being an interactive show, we are part of the act. However, my husband tried to move the gun to play the part. However, the bandit got aggressive and began threatening and insulting my husband in an abusive manner. He said, and I quote, "Don't you ever do that again, I'll get you thrown out. If I ever see you again, I'll get you thrown out forever." Both the bandit actors began terrorizing my husband for no reason. Everyone on the train was shocked, and the bandits was not acting. Then, the bandit continued, "These are real blanks, and we carry real guns which can hurt you or kill you." My husband said that's not a real gun. The bandit said, "But we carry real guns." So, from what I understand, Knott's Berry Farm allows and permits their employees to carry real guns loaded with bullets and/or blanks, putting everyone's, especially children's lives at risk over a fun interactive show. Then, they insult and threaten customers without any instructions and warnings. Their season pass is not cheap. And we are not there to indulge their rude, unethical, and extremely dangerous behavior.
If Knott's Berry Farm provides interactive shows, it's for guests to enjoy and not be threatened by their employees with real guns and abuses. I inquired about their names and details, but they disappeared after threatening my husband with abusive behavior. I want to talk to someone at a higher level regarding this matter.
If Knott's Berry Farm employees are allowed to carry real guns as confessed by their employees, we want our full refund of the pass as our safety is at risk. We further demand assurance of the safety of people who visit there, especially innocent children.