Kraft Heinz’s earns a 1.1-star rating from 927 reviews, showing that the majority of consumers are dissatisfied with products.
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Pasta with swedish meatballs
Well, I have been purchasing this item for some time. The photo on the box shows a dish of pasta with *five* meatballs. Hmm. I rarely get *five* meatballs, never have gotten six, usually four. But my last purchase gave me only *three*! So, I figured i'd been effed again big time. You really need to do something to improve your image... Or change your image to show three or four flippin' meatballs on the package.
You are losing me as a customer.
What have you got?
Desired outcome: Better hipe the production line to do what it's supposed to do...keep the image of what's on the package.
Oreo Cookies 'n Creme pudding
I love all of your products and I am not asking for anything. I just think should know a small mistake happened. For a treat I bought a package of Cookies 'n Creme pudding. It is my favorite pudding (I also love the butterscotch) and I get a package of it at least once a month.
This one is different from the others that I have had. There is nothing that looks or tastes like Oreos in it. Just white pudding. It is still very tasty and it turned out exactly like the others I have had, it just didn't get any Oreo bits in it.
As I said, I am not asking for anything, just think you should know about it.
Ray
Desired outcome: Just FYI
Kraft dinner
The expiry date on this box was 17 Jul 23, I made up the noodles, when I opened the pkg. of cheese, it looked burnt, I used it anyway thinking it was maybe something new, but it was terrible, and the smell it gave off is gross!, it's still in the air.
I have the box and the empty pkg. from the cheese mix.
In all the years of making untold boxes of Kraft dinner, this has NEVER happened before.
Plse advise
Brenda Eng
[protected]@gmail.com
115 Riveredge Dr.
Keswick, On. L4P 2P2
Desired outcome: Refund purchase
Corn nuts
Broke a tooth while eating corn nuts. I have always enjoyed eating them now I have a broken tooth and, don't know what to do
Desired outcome: Get my tooth fixed please
I broke a tooth with corn nuts. Something that cost me 3 dollars, left me with a 1500 dental bill as well!
Shake & bake
Purchased product "original recipe" with 2 pouches. 4.5 oz size
[protected]
Code 12 jan 2022 17:49 DB01
Package DID NOT contain 2 pouches. Only ONE pouch was found in package
Requesting refund. Actual purchase price unknown. Coupon for replacement product would be acceptable
Coupon for replacement product would be acceptable. email = [protected]@yahoo.com2
Desired outcome: Coupon for replacement product would be acceptable. email = [protected]@yahoo.[protected]@
Kraft cheesecake filling
I found a hair in my cheesecake filling. Disgusting. It was blonde, I am dk. Brown
Desired outcome: Refund
Kraft smooth peanut butter
Something off this time with the peanut butter
Almost like they changed the peanuts or over roasted them it even has a different smell
I'm not impressed to what they did with my favourite peanut butter
It just didn't taste right
I really hope they didn't change the recipe
Because if they did I won't be buying it anymore
Could Possibly just be a bad batch ?
Kool aid
I want to complain about several pack of Kool Aid, I got ready to mix it and it was hard like a lot of ball up cookies, like it had been when or something. I have been buying Kool aid for over 25 yrs so, There is not much more to say, I will continue to buy, hopefully not to run in to this again, Thank you for letting me send you the issue I was having at the times
lunchables shortages in product
my husband and I like lunchables for a quick small lunch, however the last 4 that we have eaten were short on meats and cheese, the last 3 I have had were short 1-2 pieces of meat and 1-2 pieces of cheese per lunchable, same with my husband.. this is not acceptable, the cheese is getting so thin its hard to separate without it ending up in pieces
the dates would be feb 25, 27, 28, mar 1
Desired outcome: I would like a refund for the purchase price of the 8 lunchables we have had problems with so far
Maxwell house Keurig
Bought the zero waste and the pods have been exploding. Paid 14 for this box. Best before 2021 Nov [protected] at 15:56 xxc. Everyone explodes out of the bottom. This is not the first box. Purchased from Walmart london. email address is [protected]@hotmail.ca please respond as soon as you can. Not happy with this product. Great coffee but weak packaging.
Mac and Cheese
Just cooked some Mac and Cheese. My box had a unicorn on it. Grub worms or maggots were eaten by me before I noticed them. Gross.
Desired outcome: Announced recall
Dead meal worms in sealed, non expired box
2/17/21. Got hungry last night, so I decided to make some Mac & cheese for a quick meal. I open the box up, pull out the cheese packet...and there's what looks to be a dead meal worm and some kind of webbing on it and the other side of the packet. I just bought the box the week prior. I'm in a snow storm and unable to leave the house for the next few days. I bought the product for its simplicity and shelf life. Instead I got worms/larvae. I'm disgusted. Where are the standards? This was a sealed box that didn't expire for months. Now I'm wondering whether or not I've accidentally eaten some in the past few days. It's revolting.
Shake n bake bbq season coating mix
FEB 15, 2021
Complaint : Shake N Bake Box only had 1 (one) pouch of mix in it.
Approximate timeframe purchased: about December 2020 to January 2021.
BOX UPC: [protected] Dates: 04 May 2022 06:55 DB02
SIDEWAYS #: [protected]
POUCH #: 3q0315 d606
Opened box on February 13, 2021. only 1 pouch in box!
I have attached photo's of the box and the only pouch in the box.
thank you
Sally Mayrhofer
PO Box 3032
Riceville, TN 37370
[protected]
Desired outcome: Please provide me a free box of Shake N Bake with 2 pouches in it.
Shake and Bake
I bought Shake and Bake for chicken (crispy southern fried). I went to make it lastnight and I opened the box and I don't believe the box was opened but when I pulled out the packet there was scribbling on it and the packet was opened on one side. After looking at it closer I see that this packet was 2 pieces like someone had taken two packets and glued them together. I looked inside and it wasn't even the correct shake and bake mix - this one smells like dill. I opened the other packet that was not tampered with and it was the same mixture.
Desired outcome: Please check into this because if this was not done through your company than someone is tampering with boxes. I would also like compensation for the amount of box.
Your commercials
Please !, Please!, get rid of that commercial where this disrespectful child tells her mom that she will sleep at the table before she eat her vegetables.
You may say or think that ''OH! it, s just a commercial, but I say to most hard working parents in America and aboard, that child is very nasty!, and it gives bravery to other disobedient kids, who, s parents are giving their all to take care of them
Don, t put it in children, s heads that the only way to eat their vegetables is with cheeze on it, that, s crazy. The parents may not have cheeze for every meal.
I am only one person with one complaint, but you can bet that there are millions of other parents who just HATE THAT Commercial! I know I do!.
THANK YOU
B. Bacon
STAY SAFE!
GOD BLESS!
Desired outcome: Make a better commercial, who are you trying to impress! All of us know who is number 1 in cheeze, already!!!
I totally agree with you ! I hate it when these commercials come on. I lose respect for companies to sink this low to do this to hard working parents ! ! How dare you bite the hand that feeds you KRAFT ! Whom ever came up with this idea should be fired no questions asked ! Lower quality foods and crappy commercials kuddos to you, you spineless bunch of money grubbing, child abusers ( mentally speaking) those children need discipline and so do you !
Roast beef entree from smart ones
I microwaved a roast beef entree from smart ones. There was a cooked cockroach in it halfway through eating it. I got sick. It was disgusting. I think they should clean the factory or something. This could cause a health issue. That's very unsanitary.
Desired outcome: Refund or a couple of free entrees. Not the beef pot roast
Suspicious email
Hello good day. Im jeff. Actually i dont have any complain on this company. I just want to ask and verify thrse photo that i will send are legit or fake. Im really serious in finding a job but i dont know if this is legit or fake. Hopefully you can clarify this to me. Please help me. Thank you
Ps. Please send an email of any feedback about this issue.
[protected]@gmail.com
Kraft jet-puffed marshmallow 24oz bag
On 1/3/2021 I went to walmart and bought a bag of marshmallows for our family annual backyard roasting crafts.. It was postponed so when I look at them today they are wet looking sticky and yellowish the date says 21 october 2020 ke 18:20 3 b so they were out dated! My name is samantha buckner and my address is - 1920 w tarrant rd apt31b, grand prairie tx 75050 I bought the product from walmart 2650 state hwy 161 grand prairie, texas
Desired outcome: I’m not asking for refund maybe a voucher or simply replace the product
Foreign substance found in cream of mushroom soup.
I am writing this on behalf of my elderly mother. Soup was bought at Sainsbury, Pocklington. While eating the soup from a mug, she came upon some "organic" substance that she says tasted like chicken. I looked at the substance and could not identify what it might be. My mother did not become ill after consuming a part of the above. She ate the soup 2 days ago. We have the tin and unknown contents kept in the fridge.
My name is John Marshall. My mother's name is Marjorie Marshall.
Heinz beans in a rich tomato sauce
19/12/2020
I opened a multipack of 4 x 415g cans of Heinz baked beans and noticed a small dent to the top edge of the can and a small juice stain on the lid (see photo1)
I removed the lid and the contents looked fine until I poured them into a saucepan when a large 'mass' came out of the bottom of the can. (see photos 2 & 3) It was pink on one side and mottled with dark grey on the other side.
I have no idea what it was but I have never seen anything like it before.
We have used these product for years without any problem but this did upset my wife and put us off for the future.
The multi pack was purchased from our local Asda supermarket.
Contact details:
e-mail: [protected]@hotmail.co.uk
Tel: [protected]
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Kraft Heinz Contacts
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Kraft Heinz phone numbers+1 (800) 543-5335+1 (800) 543-5335Click up if you have successfully reached Kraft Heinz by calling +1 (800) 543-5335 phone number 0 0 users reported that they have successfully reached Kraft Heinz by calling +1 (800) 543-5335 phone number Click down if you have unsuccessfully reached Kraft Heinz by calling +1 (800) 543-5335 phone number 0 0 users reported that they have UNsuccessfully reached Kraft Heinz by calling +1 (800) 543-5335 phone numberUnited States+1 (800) 567-5723+1 (800) 567-5723Click up if you have successfully reached Kraft Heinz by calling +1 (800) 567-5723 phone number 0 0 users reported that they have successfully reached Kraft Heinz by calling +1 (800) 567-5723 phone number Click down if you have unsuccessfully reached Kraft Heinz by calling +1 (800) 567-5723 phone number 0 0 users reported that they have UNsuccessfully reached Kraft Heinz by calling +1 (800) 567-5723 phone numberCanada
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Kraft Heinz emailsir@kraftheinzcompany.com100%Confidence score: 100%Support
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Kraft Heinz address801 Waukegan Road, Glenview, Illinois, 60025, United States
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Kraft Heinz social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
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