Kraft Heinz
Reviews and Complaints

Maggots found in single serve package when my 10 year old went to heat or up for herself. Absolutely disgusting. Once she showed me one - i mixed through the shells and there were dead maggots all over and throughout.

I just bought this at my local market last week. I was ready to smear it on my bagel when I seen some nasty green colored pus mold on the cream cheese. I want my money back. Are you guys using GMOs in your cream cheese since you hooked up with Kraft...That was so disgusting looked like green snot...and your prices has gotten so expensive...After this I will have to try another cream cheese brand..

i bought the 64 oz jar of Claussen deli style pickle, they are too salty and tough, i purchased them in walmart in september 2021. i complained to walmart no answer. i found a phone number and jar and best used by date date. the date is 0ct 20 2021 i alway buy Claussn pickles this is the firt tasting any so salty i cant eat them

have tried all of your coffee in the last month, light roast and medium roast, your use of robust beans to save money is bull, your coffee is terrible can't even choke a cup down, have been drinking maxwell house for 40 years, now I can't even stand to smell it, is saving money means more to kraft than your customers so be it, I will never buy maxwell house again, and I'm sure there are a lot of other customers out there that feel the same way I do

I am very disappointed with WW Smart Ones meals. Being a Lifetime WW member for over 40 years, I have often relied on WW products. It seems that in recent years, the quality has decreased, and for sure, the quantity has been reduced. These are expensive meals to buy, and there are less expensive options, so I'm writing to ask if you really care about losing customers. Case in point: I recently opened a package of Pasta with Swedish Meatballs. The box clearly shows 5 meatballs, but the package only had 4 - wouldn't that change the WW point value? Also, it is clear that the number of noodles has decreased as well, but again, the WW point value is the same. This is not acceptable!

Hi,
I purchased this product as a salad dressing. I like the flavor of lime and thought it would be great as I have used many of your products before.

This stuff tastes terrible and I am throwing it away. I think your test tasters were not tasting this before manufactureing it. FYI:
Bar Code [protected] 2

There is nothing you can do as I have no reciept. I purchased it at Grocery Outlet.

Linda Locke, [protected]@sonic.net

I always purchase the Oscar Mayer real bacon bits with hickory smoke flavor added. This last time I bought a 9 oz pack and used it, the bacon bits have maple flavor! Yuck.
Taste doesn't go with a baked potato or salad, in our opinion...
I had to read the fine print on back and last thing listed on ingredients is artificial maple flavor. If they always added this flavoring, the flavor never presented itself. My husband was totally upset with me saying I need to pay attention to what I buy. NO WHERE on the front of the packaging does it list Maple Flavoring.
I like to buy these bacon bits but if they continue to have maple flavoring I guess I'll have to switch :(

I just bought two boxes prepared one. I drained the noodles and I was stirring I noticed some small clear pieces that I thought were apart of the noodles maybe starch even, I didn't think anything of it. Once I stirred in the cheese I noticed what looked like 15/20 small tiny clear looking worms all over in the pan It was disgusting! This box doesn't even expire yet and I'm grossed out . I usually buy Kraft and make Mac and cheese for my girls but after tonight I'm very disappointed and beyond disgusted.

Box was sealed and opened it up to find my soft shells package was not sealed and harder than the hard shell tacos. Bought the box at Festival Foods in Appleton, WI 😞

I recently purchased a Family Size 24oz package of Extra Sharp Cheddar Cheese and found that it was not extra sharp at all. I would say it was most likely Medium, or even Mild. Certainly not Extra Sharp! This is at least the second time in recent memory that this has happened. When you love the sharpness of cheddar the way I do it is disappointing to say the least. Also fairly expensive for the wrong thing. I assume since it was not the first time, that someone knows exactly what was going on and why it was labeled this way. Because of this I will look for another brand of cheese and will not
purchase any more Kraft. I know this will not hurt your business one bit, but I thought someone may want to know.
Rick Barnett

07 FEB 2022 XCF 72 20:56
(not sure if this inkjet msg will mean anything or not)

Just boiled water for Mac and cheese. Poured noodles in and guess what? Bugs floated to the top! Dumped that down the disposal and started over. Boiled more water and dumped another box in after inspecting the noodles on a white plate. Didn't see any bugs so dumped the noodles in! Guess what? More bugs. The product doesn't expire for months yet. I don't think I'll be buying any more Kraft Mac and Cheese. Worst part is I just sent 3 boxes to a relative in France.

There was no container in the package. It was just a lump of rice and beans in a cardboard box. No plastic covered container at all. This is the second time this has happened. I like the smart ones brand but this was not safe to eat. I would like a refund or replacement for 2 meals. The frozen meal was in the box but was not in a container.
Thank you
Lynn Adams

I have been purchasing Crystal Light Lemon Iced Tea Packets for several years and use 3-4 per day. They come as 10 singles per box. Lately I have opened 3 boxes to find 3-4 packets in each have crystalized/hardened. Since that is the case it means the packet was not properly sealed at the factory and has allowed moisture to enter. This is not acceptable.

Bought 3lb 8oz can of KraftHeinz - Planters Mixed Nuts with Sea Salt - on Sept 13, 2021 at WalMart in Boutte Louisisana. I ate a few nuts and then suddenly bit into something that was as hard as a rock. IT WAS AN ACTUAL ROCK. It could have broken my tooth off.
Andrew Short
Andrew.[protected]@cox.net

I bought 1 pack of the Bagel Chips & Cream Cheese Dip - Garden Vegetable, when I opened it there was only 1 chip inside. This is disappointing especially for the cost of this product.

Went to go make mac and cheese today only to discover bugs floating in the water and in the empty box absolutely disgusting. I think you should be giving me back the money for the 4 boxes that I bought and I will never buy this product again. you keep saying that the problem has been resolved the problem is not resolved. more people are still getting bugs in their kraft mac and cheese you need to do a big recall. I will definitely be telling everyone I know not to buy your product. I will also be making public post about it as well. This is disgusting. You need to clean your machine out thoroughly wash them and disinfect them. Sincerely one pissed off customer. You can contact me at [protected]@gmail.com
can't wait to hear your response.

shake and bake pouches included in box of extra crispy were unusable-the seam to seal the bag was in the center of the bag rather than at the bottom leaving 2 small openings on each side, unable to use the bags and had to improvise with my own remedy.

Upon opening the package the cottage cheese was at the bottom under a pool of liquid. The blueberry was added and stirred. I wanted to bring it to your attention. I attached a photo of the lid with all of the information on it. This is just a quality issue, the product didn't have an off smell. This was not tasted as the initial appearance was not up to break stone standard.

Out of ten boxes, of shake n bake, either box had no bags or holes in bags. Please fix this problem we are really getting tired of this. We have had to rush around to re do our meals on short . Notice. I have seen we are not the only ones that have had this problem...we use you product along. I hope you can resolve this matter. We will stop buying till resolved

I opened my box of shake and bake original and the bags were only half size connected in the middle. I had to drive almost an hr each way to go buy some bags to use for it. Was kind of a major hassle of time, fuel, and more money. Usually quality is good, this time not so much. Feel free to at least reimburse my box of original with some bags that are good, as I don't see you guys paying for my fuel too. My email is [protected]@hotmail.com to.. Casey Shayan po box 1869 Bear Lake, B.C. V0J3G0 Canada