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Kroger review: Store items not made available 1

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3:49 pm EDT
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A store inspector really needs to just pop in at the Kroger store #398 in East Texas Palestine, Texas! Empty Bacon box containers that should be removed from the shelves, hardly no prices on items in the meat department, In the Egg department, empty egg carts that hold the eggs is always empty, hard to reach at the very bottom of the refrigerated closure! In the drinking water department, the gallons of Distilled or Spring drinking water is never reachable, someone should make sure those gallons are in a customer's reach at all times! Poor Deli service and the pharmacy Drive-Thru is always Out-Of-Order! The Management Never available! This store really needs attention!

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R. Treutel
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Aug 01, 2024 4:40 am EDT
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Empty bacon box containers and missing price labels in the meat department are definitely frustrating. No one should have to guess at prices, especially when it comes to groceries. The egg department shouldn't make you do a deep dive to find a carton, either. These are basic inventory issues that should be fixed promptly to ensure customer convenience.

Having gallons of water that are hard to reach is another inconvenience, and it seems like someone should be monitoring and restocking them more frequently. A store should make it easy for customers to find and reach products, not make it feel like a scavenger hunt.

It's disappointing to hear about the poor deli service and the pharmacy drive-thru always being out of order. These services are important, and they should be reliable for customers. The lack of management presence only adds to the frustration, making it difficult to voice concerns and get things addressed.

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