LawnStarter review: Being an employee-no payments for jobs completed

This is a terrible company. AVOID

I am a "pro" the highest rating offered for this service. This company is horrible. I have had three leaf jobs deducted from my account in the last month because the customer wanted free services like lawns mowed and bushes trimmed. In turn, I go and blow the leaves and complete the scheduled services. Lawnstarter deducted in the last three weeks over $700.00 from my account because the services were not complete by two customers. These were huge jobs that took 5 hours per property.

Lawn starter just told me on the phone that sometimes it is easier to complete the extra services just to get paid, so I asked if I should be working for free, and I was told YES. I articulated to lawn starter that I have employees that I also have to pay. The agent's answer was "we know"

I have a 4.9 rating. Top tier, 97 properties a week, and at best I am profiting $1300.00 a week after costs. And that is working 7 days a week.

I was within this company for two years, but it is getting really bad. I had to quit today. As of late I can no longer afford to take the losses. Customer service does not care, were just another spoke in the wheel. It's terrible when someone works so hard and no one at this company gives a damn.