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LBC Express

LBC Express review: Sending a letter

C
Author of the review
4:03 am EST

I had sent a letter today ( February 25, 2020) at LBC, TAYUG BRANCH, TAYUG, PANGASINAN.

The sales associates named Jelo Malong was very rude when I asked him if I can see the LBC policy that stated that they can personally check the letter that I will send. He insist that it is their company policy, and I told them before they are going to open the letter which is already sealed, may I see the company policy that the employee of the said branch are AUTHORIZED to check or open the sealed envelope. ( The letter was an invitation letter to someone)

And then he told me, "if you don't want just get the letter and go to J & T express"

What a rude and lame employee! Is that the way you TREAT YOUR CUSTOMER, LBC?

I hope this incident will reprimand and do necessary actions on this complain.

Thank you!

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  1. LBC Express Contacts

  2. LBC Express phone numbers
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    4%
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  3. LBC Express emails
  4. LBC Express address
    SM City Cebu, Cebu, Philippines
  5. LBC Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all LBC Express contacts