Levi Strauss & Co.
Reviews and Complaints

I Gagan Preet Singh would like to bring into your notice that LEVI STORE at mohali is playing with the honesty of the brand which people trust in a BIG way...My experience was quite disappointing as i have been the regular customer of Levis, however of-late i had shopped for 2 pair of jeans worth Rs 3000 approx.at Levi store, mohali on 10 june 2010..

The Size Tag as mentioned on jeans is 38/34..but when ever i wear it, i feel very uncomfortable due to lack of correct fitting as it should be as per the size tag..I complained the same at the store but no one bothered to provide the resolution in terms of getting the pair changed...

Atlast i got irritated and finally decided to get the same altered and when contacted the local tailor the jeans size measured was 42 instead of 38 (which was required)..it was almost 4 inches more...how can the fitting for 38 waist be correct/good with jeans of 42 size..

I request u to kindly take the necessary action and change the pair of both the jeans..

Gagan Preet Singh
[protected]

Hi Shubendu,

I'm really sorry about your experience. I want to help make sure this is resolved for you.

Can you send me your e-mail address at cfields2@levi.com and I will follow up on this?

All the best,

Charlie
(filling in for Rosie)
cfields2@levi.com

Hi Ajnesh,
Myself Niyas, too bought a Redloop Levis jeans 1 year back...It cost 5000Rs..With in two months, the material proved its QUALITY( which Levis boasts of!) It was torn near the rear Pocket, where I keep my wallet...I got it repaired from Levis shop at Cochin, Baypride Mall(Kerala)...Afterwards, I felt very awkward to wear that one...But Levis showroom people said (It adds up to my ATTITUDE ..hehe)..Later, cloth started to become so thin...a patch was formed near my legs...Once, i was trying to stand up, and It torn off near my knees!..Oh God, I could have spend this huge amount for charity! Later I came to know that, my close friend who too bought Levis Redloop( "Imported material" sorry for being this rude..) from Cochin Oberon Mall, had the same problem..It also torn off...
Niyas PN

Hi Ajnesh,

I'm really sorry about your jeans. That is not what we want for our customers. In fact, our products are guaranteed against manufacturer and material defect.

I suggest you first try to bring them back to the store where you purchased them and see if they will exchange them for you. If that doesn't work, please e-mail me at cfields2@levi.com.

All the best,

Charlie (temporarily filling in for Rosie)
cfields2@levi.com

My 569's were the same. A new skinnier cut and paper thin material . Why did Levis change the cut of the 569's and then use flimsey material. I was looking for a jean to match the old levis 569 and i found that Sean John Hamilton relaxed jeans were the best and closet match to the quality and style of the old 569. Go with Sean John Hamilton relaxed and you will not be dissapointed. Great quality and more importantly a great fit. loose on the thighs . i am a 270lb, 6'2'' male. Thank you Sean john for producing retro style fit and quality jeans for us old geezers

A pair of 501 I bought recently fell apart after 2 weeks of wearing them, due to bad quality stitching. The supplier responded that Levi's are made in countries like Egypt, Mexico or, in this case, Haiti, and after some discussion I could return it. I emailed Levi's Strauss they just lost another customer, but they don't seem to care.

I have a pair of Levi 550's and only had them 6 months, and they have ripped at each back pocket, each front belt loop and down the center seam in the back. They are not too small for me...so this can not be a factor. Just very bad quality. In the past I have only bought Levi's because I could count on having them in my wardrobe for years, now they put that stretch fabric into eveything and it depleats the strength of the denim.
I emailed to advise them and complain, and just got the brush off. Guess I will be switching to a different brand from now on.

Very disappointed Levis is not making 100% cotton womens jeans! They definitely need to bring them back.

After 30 years I have abandoned Levi and am trying Lands' End Natural Fit Tapered Leg Jeans. They are at least 100% cotton!

I just called Levis to tell them the exact same thing. I told them that I would be shopping elsewhere as well after 30 years.

I totally agree with you I switched to wranglers same problem. The spandex in them causes them to tear at the belt loops or pockets you try to fix and they just tear again in same spot. Bought two pairs of wranglers blues haven't even had them two months both pairs have torn at belt loops now I have to try to find the receipt and try to take them back. Really ticked off that I can't find a pair of womens jeans that just plain old cotton denim. Its a bunch of B.S.

I bought 6 pair of men's Levi Strauss jeans at Walmart and within 3 months 2 pair had ripped on the inside of the legs the other 3 pair both ripped on the corner of the back left pocket that's over $70.00 bucks wasted I think the material was rotten and of course I don't have a receipt 3 months later but I'm Walmart would not take them back with ot without receipt I have several pair of Levi Strauss that Ivt purchased over the years from Walmart and had come to the conclusion that they normally last 10 to 12 months for roughly $25.00 a pair which I decided I could live with but after getting the last 6 pair and half of them already tore up I'm no longer a Levi fan and will be finding me a different brand of jean to purchase as well as somewhere to shop other than Walmart ! Sure gonna miss my Levi's but definitely can't afford to replace them every couple of months

I have 2 brand new $59 pairs of Levi 505s that both tore at the back pockets just after 2 or 3 times wearing them. I spent $500 on Levi’s this time and 2 pairs are ruined within no time. I’ve had this happen to other pairs in the past as well, although most of them last a long time before starting to tear. I’d like to get these 2 expensive pairs replaced but have my doubts about it happening.

I have had the same problem I’ve got probably at least six pairs of jeans that are sitting in my closet with belt loops ripped out pockets ripped just not to leave as I used to remember anyways and I pay about $55 a pair for them I haven’t bought any sense I’ve been trying to others if I’m gonna spend $250 on five pairs of jeans they need to last one in a couple months I’d rather buy a cheap repair for $20 of another brand if I were to throw them away like that I remember are used to buy Levi’s years ago and wear them until they had holes all through them not sure what’s going on with the quality

Same thing happened to me. Right rear pocket. Carried phone in that pocket and if I sat down with the phone in there they eventually tore. Not the same in other branded jeans. No my jeans were not too tight. Levi’s are pre washed aggressively and are just rotting out.

I have found the same issues with my Levi’s. Back pocket problems and ripping the bottom out. Quality has went down hill as the price has increased. Very unhappy with the brand. They suck.

I think I am done buying Levi Strauss jeans. I have been a Levi guy since high school. I'm 52 now. I have bought 13 pairs over the last 5 years. I have one pairs that have not ripped down the back right pocket. I have complained, I have returned them. You would think over 25 years they could fix this issue.

2 pair of signature jeans about a month old both pockets on both pair ripped out! Not good material!

I’m in the same boat!

The same things happened to my husband's Levi's. I bought him for pair and already three have ripped right by the back pocket. This happened within two months of purchase. He is not overweight and no other jeans have ever done this.

I hv purchased levis shoes just after 3 months back...n they hv break from many sides

I purchased my first Levis from Alpha one mall in Ahemdabad for 2000 bucks but my happiness was short lived as soon as I washed it for the first time. Its colour changed. It went from dark blue to a weird colour I don't even know about. I request you to look into the matter. This was not expected of a reputed brand like yours.

I bought 3 jeans from the Levis store in MGF Metropolitian Mall in Gurgaon. 2 of these jeans which were deep blue in colour, loose colour. My hands become blue if they get rubbed to the jeans. I am disgusted with such a thing from a brand like Levis. Each jeans costs more than 3000 rupees and this is what we get. Ankita Khemka - ankitakhemka86@gmail.com

Levis Shirt - Blue - Lost colour in the first wash. Don't know where to go. any help ? bilal@moodi.org

MY NAME IS HONEY BANSAL FROM BATHINDA . AND I HAVE PURCHASED ONE LEVIS JACKET FROM LEVIS STORE. THIS JACKET PRICE IS 4599.THIS JACKET DUE TO SOME PROBLEMS .AND I ASK MANGER PLZ CHANGE THIS JACKET THE MANAGER ASKED NO CHANGE AND NO RETURN THIS JACKET.HE IS MISBEHAVE ME .
HONEY BANSAL
[protected]
HONEY.BANSAL88@YAHOO.COM

MY NAME HONEY BANSAL FROM BATHINDA .AND I HAVE PURCHASED ONE LEVIS JACKET IN LEVIS STORE FOM BATHINDA ..JACKETS HAVE SOME FAULTS AND PROBLEMS.AND I ASKED THE SHOPKEEPER PLZ CHANGE THE JACKET, HE SAID NO RETURN NO CHANGE THIS JACKET AND HE MISBEHAVE ME .
HONEY BANSAL FROM BATHINDA
[protected]
HONEY.BANSAL88@YAHOO.COM

Ive been wearing Levis for 32yrs, in the past 3yrs every single pair I bought ripped in the crotch and but ox, I feel the company's making the product with a liter wight denim that causes a lesser quality product from the past. Until they change there product to a better one I will no longer purchase the 5 pair of pants a year from them any more, Im going to there competition!

My last 2 pair of Levi 505 (and have worn them for the past 22 years) were so thin it does not even feel like denim. I have Lee jeans to work in and they are so much thicker. I will never buy Levi jeans again. The quality you could trust can no longer be trusted!

I totally agree. I always loved the fit of My Levis 505s so after years of buying other brands I broke down and spent twice as much to get some new 505s because nothing else fit as nice. I didn't try them on because all 505s used to be the same. The new ones are at least an inch bigger in the waist, the loops are wider apart, and the material is thinner than my bargain rack jeans. I knew the Levi signature brand sucked, but I didn't realize Levi's was actually fraudulent.

The quality of fabric that Levi Strauss is now using in their jeans is little better than what you would find in a dish towel. I, foolishly, just bought a pair of 505's (tan color) at Sears (made in the Dominican Republic), yesterday, and it is of such flimsy quality that I can't imagine any company would want to put their label on it. I should have examined it further, before buying, but I was in such a rush that I just grabbed the size and style thinking that it was Levi's. What a mistake. Stay away from anything "Levis" is my advice. It's a company that once was known for quality, but not anymore.