Levi Strauss & Co.
Reviews and Complaints

In September of 2020, I purchased a Levi & Strauss jacket for over $100. Three months later, in December of 2020, the zipper broke (could not zip up jacket), making the jacket unwearable in the winter.
I had to pay a tailor $45 to replace the zipper because it was unrepairable.

i bought these gray high rise jeans and when I washed them the color came off in vertical lines

My credit card "Lake Michigan Credit Union" was charged $211.64 and I did not authorize it.
WITHDRAWAL Debit Card
LEVIS.COM [protected] CA
Date 04/21/21 24943001111083766974422 5611
%% Card 30 #2208 ($211.64)

My address is 406 West 21st Street Holland MI 49423
Phone [protected]
Email [protected]@comcast.com
Billy Bird

Every dictator in history first took the firearms owned by it's citizens. That includes Hitler, Stalin, Mao, Castro and Madero. In this country the democrat party is promoting crime by eliminating bail, using the the virus as an excuse to empty prisons, and refusing to prosecute criminals or deport criminal aliens. On the other hand the anti firearms owners laws they push do nothing to effect the criminals who use them. Therefore I can no longer support your misguided anti freedom policies by buying your products. Bryan Ivlow

I have worn 501 jeans for 50 years. I won't buy another pair because you think that voter ID is a bad idea. I don't care what your political views are, just keep them to yourself. If you think being woke is a good idea I don't want anything to do with your products.
There is nothing wrong with Georgia's new voting law, nothing to limit voting. I bet I have to show ID to get in your corporate offices, well I think it's a lot more important to know who is voting.
You people are hypocrites and just hopping on the woke band wagon.
I will be voting with my dollars and you and all your woke corporation's buddies aren't getting mine.

Levis requires I spend $7.50 to return an item, drive to Walgreens, and package the product myself with tape, a box, or whatever. I have not box or package to use and the two pair of jeans did not come in a box, but in a plastic bag that is not reusable as a return package. Also, my product did not come with a return label so I had to print out a label that is two pages long, AND print a second one to place inside the package. I'm stuck with a product I can't return.
Further, I was not aware I had to pay $7.50 (as a deduction on my return) for this return when I bought the product online; I suspect it was written but I did not see it. Worst, I can avoid this fee only if I drive during Covid-19 to their closest store, 35 miles away.

I am 56 years old and l have been wearing your product for at the very least 46 years, the last 4 pairs of your jeans have all ripped in the first 2 to 4 times wearing them. In the 70s it was fine to patch them after a long period of use that was then. Not sure what to say other than l am not happy spending the amount of money on a long and faithful product such as yours when the quality is not there. How would you like to continue in are journey.
Michael Morris

I have had the black cord jeans for about a year, but have only worn them about 12 times.
I bent over to pick up something from the floor and the jeans just ripped along the cord line, adjacent the left hand rear pocket.
I have been buying Levis for the past 50 years and have never experienced a failure like it.
Fortunately I was in the house when this happened. It could have been very embarrassing had it happened at work or in the high st.!
I've had the occasional knee rip, normally on old jeans, but never anything like this.
Clearly there must be an issue with the quality of the material for this to have happened and wish to know what Levi suggest.

What the hell happened to my good old-fashioned 501 jeans I have bought several pairs in just a little of time, and they are all junk I mean [censored] quality they fit like crap they all fit different the material is just weird garbage not anywhere near what 501 jeans should be it's like oh wow let's spend too much money on garbage with a stupid Lévis label on them, I used to work in Lévis, but now it's like I can't believe it barely neal down and the knees rip open what a joke I feel like a [censored] spending money on this crap as an ex loyal Lévis customer of let's say 52 years I am done it's time to make a switch. Like you care to answer me. What did the heck happen to Levis 501 jeans? Who are you marketing to? Idiots, who wear a pair of jeans for a logo? Used to be work jeans now what girly dress' pants? Going to send a couple of pairs back to see what this joke company does for me. Carhart Dickies here I come good buy you no caring about people who actually work.

I bought this belt in the fall of 2020 from a Kohl's department store in Monroeville, PA. I paid over $30 which I felt was reasonable, considering it is like two belts in one. I turned the buckle around maybe ten times in 4 months. The leather is like brand new, unfortunately the buckle broke. I pulled it out to turn it but, now it spins free and won't lock into place. I'm a 63 year old male, have bought Levis products all my life and will continue to do so. That being said I feel a belt buckle should last longer than a few months. I would accept a refund or replacement if shipping was free. I would also ship this belt to you if it's free. Thanks for your time. I hope to hear from someone soon.

I have a pair of 501 jeans that are less than three months old. Today when I took them off one of the metal buttons broke off. It appears the metal weld broke. The back of the button is sticking through the pants

Is there a warranty

Hi there I purchased a levi reversable Gents belt just over 1 year ago, sold as a belt for life.The buckle has literally fallen apart & is irreparable.I am very disappointed as i love my levi products & have never had a problem, I would really appreciate if you would preferably replace or refund.I have photographs of the belt & you can clearly see it has never been abused in use in anyway.Look forward to hearing from you...Regards Pauline Stirling..

I've been buying/ wearing Levi products all
my life. I recently (in the past year) bought a belt with a reversible buckle. I expect Levi's products to last a few years (like at least a decade). I realize this product is made in China so it's really a piece crap but I still have that expectation. Your company should have the same expectation. As far as your phone bank, I waited 10 or so minutes to speak with someone (I talked to no one) to only take a survey about the service I received. I'm very dissatisfied and wounded how much you actually back your products.

I bought a pair of black (no water) jeans at Kohl's. I paid $59. I love the dark black color. These jeans have a bit too much stretch, but that is not my concern. The seams on the jeans have what I'll call "stretch bubbles" and they look horrible. The jeans stayed in my drawers for weeks before I washed and wore them, so I don't feel like I could go back to Kohl's. My guess is that the jeans didn't look like that when I purchased them, but that the stretch bubbles or pulls of material occurred after washing, but I'm not certain due to the way the jeans were folded.

these are the worse made jeans. been wearing these jeans for over 40 years. bought three pair from you, 501, 505, 550 and cant keep any of them up. they are stretchy, thin, poor quality, and not worth the money. paid 29.99 for the 501s about 10 years ago, and today you are charging 90 - for what? You have really ruined a good line of jeans. I will now have to wear the old ones, and switch to a different manufacturer. I always said to bury me in my levis - i need to specify my old levis. I have to pull them up every 3-5 minutes, the crotch hangs way down and is blousy, the legs are too tight at the front, and obviously these are being made for small people who dont know how to wear the jeans. This is a shame...you should be giving these clothes away. I am sure levis will soon be an item at the dollar store.

I've owned 501's for years. They never wear out. Bought them because of the button front. Also owned Levi and other brand zippered front. I finally had to replace a pair of my old 501's. They're only a month old and I've worn them several times and washed them. The issue is the buttons. The top button is fine as it's easy to take on and off. But the fly buttons are smaller and if you have to go to the bathroom and unbutton any of the small buttons, it's virtually impossible. You have to instead undo the belt, undo the top button, and then work down. The small buttons don't work. I hate them. You might have saved a penney or two by going to the smaller button, but they're horrible. Maybe it a mix of the button too small and the hole too tight, but regardless, this isn't right. What can I do? I have the original receipt. If all 501's now have this unworkable button, then I won't buy them again. Let me know please. Thank you.

I am very tired on my 505 jeans ripping at the pockets. These are 6 months old and just like the last 10 pair I get to throw away. Sad that the great old jeans doesn't exist anymore.