Menu
For Business Write a review File a complaint
LG Electronics Customer Service Phone, Email, Contacts

LG Electronics
Reviews and Complaints

www.lg.com

Learn how the rating is calculated

2.2 12 Reviews 1526 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

LG Electronics Complaints 1526

ComplaintsBoard
V
8:17 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics ultra slim color telivision

dear:sir,
do not perchage ultraslim color telivision mo no:21FJ8RG4TP>>>>S.NO:009NLLG038856...
from my shop on body crake to 15days
but i tell the service center, distributer, so no any responce?
so i request sir please help as?

my shop
jaiswal electronic
anpara bazar
sonebhdra (u.p)
my no: [protected]

Read full review of LG Electronics and 3 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
T
T
Tejas P.Barot
IN
Send a message
Aug 12, 2011 10:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have s L.G. co's lcd tv. model no. LD345 and in this the usb port section can not properly worked what can i do you please give me a advice for this. you can give your reply on my email address- calltejasbarot@yahoo.com

T
T
Tejas P.Barot
IN
Send a message
Aug 14, 2011 8:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

you can give your reply of my problem as far as possible

T
T
Tejas P.Barot
IN
Send a message
Aug 14, 2011 8:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

you can not give my problem 's solution as far as possible

ComplaintsBoard
L
10:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics 3rd motor replacement

On Novmeber 5th I received an LG Dishwasher from the Brick.
On or about May of this year the motor started to make noise that you could not hear yourself talk. I phoned the Brick who sent over RVS from sherbrooke who sent a tec person over and told me that the motor needed to be replaced. He ordered a new motor to which it arrive aug 2 and installed it. The motor made some noise again and was told if it gets worst call us back. in september I could not take it anymore and phoned to have the motor replaced again. I have been waiting since september for a new motor to which I am told it takes time to get a motor. I have written LG a number of times to which they are of no help at all in helping me with my 3rd motor for my dishwasher.
After phoning RVS who tells me they are still waiting for an answer as to when the motor will be sent to them I now have given up on LG and there service.
This dishwasher has not worked half the time and all this happened within the first year of service.
I can just imagine what other people are going threw with there LG dishwasher.
I would say a good 5 months we are not able to use this machine between geting the so called motor replacements
Bruce

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
T
T
toboy72
Barrie, CA
Send a message
Apr 29, 2011 7:08 am EDT

We have a 4 year old LG Dishwasher and have had the motor replaced once and just today a LE error code came up the same as the previous motor issue. Tech is comming out tomorrow, I bet we will be stuck with another $225.00 motor replacement.

ComplaintsBoard
A
4:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics except end power key all other keys are locked

I had purchased a tata indicom walky prepaid connection with lg make lsp-410t, fm radio phone vide receipt no. sl. no.116 dt.30/07/06 from tata indicom true value shoppee, 373/3, t. i. cycle road, ambattur, chennai-600053 by paying rs.3, 400/-.
The phone was functioning to my satisfaction for one year only. now, I am facing frequent problems viz battery and automatic locking of the dialling buttons. I had been to the lg service centre four times and the problem continues.
The recent problem locking of buttons (second time) i. e. I can only receive the incoming calls and I can not make any outgoing calls, was reported to the lg service centre. the service centre technician has replied that the spares are not available as the instrument is outdated.
Since I have paid a sum of rs.3400/- for the set as well as life incoming calls, unless the instrument is repaired or replaced, I can not make any outgoing calls and have to keep the phone as a show piece only.
Under these circumstances either tata indicom being the service provider, from whose outlet I had purchased the lg set or the lg electronics being the manufacturer of the instrument has to provide a solution to this problem.
Submitted please,
Yours sincerely,
A. viswanathan
23.12.2010

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
M
M
muzaffar ahmed
Send a message
Jun 09, 2007 12:00 am EDT

Always we need keep charger of battery hang up with phone. Antenna is not strong, and always having problem. Suggest do not but this phone. Thanks and regards.

ComplaintsBoard
C
3:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics worst purchase + worst customer service

It's a bottom freezer refrigerator model LBN20518ST. 1 year and 1 months after buying this fridge broke: temperature controls broke and the fridge wouldn't cool. That's when my disastrous customer service experience with LG started.
As directed by LG customer service, spent $300 CAD on service call and replacing main board. The new board was fried in 2 hours after replacement. The problem is known and well documented in the fridge owner reviews even on LG's own website (I wish they had it posted before I bought).
Customer service was deceptive and unprofessional: lied about unreceived faxes, calls they never made, actions they later refused to take. After 2 months of deception and promises they bounced me back to the seller who has nothing to do with the manufacturing/assembly problem. In meantime, I have family of 5 living with Whirpool 3.2 cu ft. that I bought as a temp solution while they kept promising.
Complete lemon!
No LG appliances or LG electronics for me EVER! STAY AWAY!

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
suresh karmarkar
suresh karmarkar
IN
Send a message
Dec 19, 2010 5:56 pm EST

It is korean firm initially launched as Goldstar and it really did not pick up. Later they launched themselves as LG with very attractive Logo. People go after the Logo only and the advertisements. Even my refrigerator is LG450 litres it also gets hot and doesnot cut-off. So I did some research work and found the problem. Switch off the referigerator and remove the power plug. Now remove the bottom cover giving access to the compressor and the hot coils(condenser), the condenser has to remain well ventilated all the time, good companies provide forced ventilation by means of a fan. The coils(condenser) to be regularly cleaned of any dust for good heat transfer. In this way my refrig. is running', touch wood, for past 7 years. Do not buy Whirlpool or LG. Go for Toshiba for that matter any japanese brands will suffice.

ComplaintsBoard
D
12:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics no routine service even after amc

dear customer care exucative,
i bought my fully automatic washing machine on 29/08/09 with 1yr warranty and free service and i did an immediate AMC from 28/08/11 valid upto 26/08/12. to my surprise till now no service person have visited my house inspite of the full AMC COVERAGE. I am totally unhappy with your customer care. As a doctor i would never recomend your product to any of my relatives and friends.This is for your kind information and necessary action.

DR. MANORANJAN DAS

Product : Washing machine WF- N7066DN

Perchased from: LG shop
Meenakshi fan house, west masi street, Madurai.
AMC by: mathitha electronics india pvt ltd.
invoice no: H15046/A/9530
job no: 0BC9C8280061
serial no: 907NLDA005266
Tin no: [protected]

my e-mail: [protected]@gmail.com
mobile: [protected]

Read full review of LG Electronics
Hide full review
ComplaintsBoard
B
10:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics washing machine repair

I purchased an LG washer from Leon's with an extended warranty. It broke last Thursday. I called them and was told we lived in a "remote" area of Canada. Sigh. Halifax is NOT REMOTE but I guess nothing exists east of Montreal!
The repair guy came from Maritime Appliance Repair today and agreed, yup, it's broken but no one locally carries parts so he has no idea when the part will be coming in, could be two days or four weeks. So I asked him where the nearest LG warehouse was - no idea. I asked him, well, it's two weeks before Christmas, when will my washer be fixed? No idea.
Maritime Appliance Repair has a monopoly here and fix ALL LG appliances. They consist of about 10 people. Period. Including technicians. They know there's nothing you can do about it and they act like it, too. He told me all LG appliances were like that - no parts locally and it takes forever to get any parts. He just wanted to leave and he'll fix it when the part comes in, whenever that is.
I will NEVER purchase an LG product again. Never. I am completely disgusted that Leon's doesn't care, either. So it's the wind up to Christmas and I have no washing machine. I also am recovering from surgery on my broken ankle so can't easily get to a laundromat so it's not good. I'm disgusted.

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
9:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics no satisfaction

- Be Wary
- Good Clear Picture and Sound (when they work)
- Need Better Customer Service from HHGREGG & LG

I bought a brand new 22LE5300.AUS TV from HHGREGG in July 2010. This was the third LG product I had bought. I loved my first LG TV and the washer is only a few months old and so far we like it. However, this 22LE5300.AUS TV has left me not ever buying another LG product.

After a month, the TV started to have problems. The following is the problems:
1- This happens purely randomly for the past three months. I will be watching TV then I hear a beep from the TV and the sound goes all the way down to 0. The remote will not work and the TV buttons will not work. I have to unplug the TV unit and replug it to make it work properly again.
2- Since I bought the TV I had been missing a few channels. I thought this was normal for this TV. All of my other TVs get the missing channels. I have physically moved this TV into multiple other rooms and rescanned the channels. The channels I am supposed to get do not show. I have another LG 22" LCD HD TV and it gets those missing channels as well as all my other TVs in the home.
3- For the past month I have been loosing HD channels (channels in the upper DTV range). All my other TVs get them. Also, some of the HD channels are pixilated (sort of scrambled like) but I was getting them perfectly a month ago. All my other TVs get the missing channels and are not pixilated, even my other LG 22" LCD HD TV gets perfect reception. The cable company has been out to my home and it is not any problem with the cable. My other TVs are not having these problems, only the 22LE5300.AUS.

I called the LG customer service center numerous times. They gave me a weird explanation about the problems. I took it that their people were knowledgeable and did what they told me. This dragged on for just under four months. I lost the opportunity to take it back to the store.

Finially a LG customer service personnel told me that the unit needed to go to a repair center to be fixed. I asked for a new unit and have this one shipped back so that I could have a TV for the holidays. The person said they would repair it and have it back as quick as possible. I also sent in an email and put a letter in the box to make sure the repair service knew exactly what the TV issues were.

I do not know why I could not have taken it to one of two local service centers in my area but I sent it in anyway. I sent the TV unit in for repairs.

I got my repaired TV back on December 1, 2010. That TV was in pristine condition when I sent it in except for those issues listed above. What I got back was the TV with the same problems and further it stated on the return paper inside the box that the TV had scratches on the cabinet. I called LG customer service 15 minutes after receiving the repaired unit. I got another weird response from the service agent so asked for a supervisor. He told me to send it back and it would be repaired, again. I asked for a new TV to be sent to me and that LG send me a return shipping label for this broken TV. He said no that it would be repaired.

I did not want to send it in the first time as I thought the shipping would be hard on the unit in the first place.

HHGREGG help me very little as it was past their 14 day return policy. However, they will not exchange it for the same TV. They want me to send it to them also to be fixed. I paid for a new TV I should get a new working TV and not a repaired (2nd time for the same issues), reconditioned, or refurbished one.

I had read online reviews and people have told me at the stores not to buy LG products. They said that customer service was atrocious and nonexistent. Everyone I asked about this 22LE5300.AUS TV told me to stay away from LG products and that I would regret buying anything from LG once I have to deal with LG’s customer service. I did not listen and bought another LG product as I had good experience with my other LG products.

LG Customer Service Promise:
"Providing the Best Service" - I do not think so. Some agents can barely speak English and I can't understand some of their agents.
"Showing Kindness & Respect" - Only to a point then they turn nasty.
"Fixing It Right the First Time" - Laughable and downright a lie.

Read full review of LG Electronics
Update by J.C.Hall
Dec 09, 2010 9:13 pm EST

Same boat here with other LG products. I won't ever use them again either. Hope their company goes belly-up because they have no customer service what-so-ever.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
8:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics control panel for refrigerator

We've had this LG french door refrigerator for 3 years and now periodically the control panel on it is beeping and then going to all 8's and having to be reset. Cannot get any answers from their customer support or so called customer support. Wanted to know if this could be a problem if away on holidays when it happens and their person on the phone didn't know squat about their product. This is simply amazing. If you want to throw money away buy LG otherwise buy something good.

Read full review of LG Electronics
View 0 more photos
Hide full review
ComplaintsBoard
M
2:17 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics horyzontal line on screen

Lg tv problem

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
5:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics airtel mobile internet not activating

I have bought LG P500 ( Lg Optimus 1) on 29 Nov 10. I have Airtel prepaid connection, under number [protected]. But Since I bought Phone I have ben struggling to get my Internet activated and also connect phone to PC. I have called up both airtel and also visited mobile store from where I bought cell, but no joy so far.
I need ur help to provide me solution so that I can optimally utilise my phone internet applications . Pse tell me how to configure settings on the phone to enable activation of internet Airtel connection & with PC.

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
S
S
sarvan kumar
IN
Send a message
Dec 21, 2010 5:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have baught lg p500 since16/12/10. my network conecotion is vodafone.i am truballing to internet setting is not lounch on my device.

ComplaintsBoard
R
1:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics black friday scam

Home Depot had an LG Refrigerator (LFX28978ST) on sale on Black Friday for $1898.00 dollars. This was $801.00 off the original price of $2699.00. The only problem was this, no stores in Northern Viriginia had any on Black Friday other than the display model. The sales people were great on showing you the model, and when you wanted to purchase it there was none available. They always offered a different LG model at a higher price also. I first tried to buy it on line on Black Friday, the Home Depot website stated I could not. I than started my hunt for the LG Refrigerator (LFX28978ST)four different locations in my area with no success. I continued through Monday, 11/29/10 when the sale would end with no success. I wrote a complaint to Home Depot Customer Service on 11/28/10 stating I was never going to do business with them again, I would buy my new refrigerator elsewhere. A sale person from the local Home Depot called me on 11/30/10 and stated they read my complaint and were wanted me to buy a different LG model they had in stock, but not the one my wife and I liked and looked at the stores. I told them this was a no go, why settle for less!

Read full review of LG Electronics and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
Ken In Orlando
Orlando, US
Send a message
Feb 03, 2011 11:52 am EST

Echo the same availability issue here in Florida. The only difference is that the HD salesperson told us upfront that it was out of stock and would not be available for delivery until 2/01/2011. Since we still had an operating unit we opted to take advantage of the price and wait for delivery. It was delivered on the 1st and appears to have been worth the wait.

A
A
astur1as
Bridgewater, US
Send a message
Dec 11, 2010 2:14 am EST

We had the same issue in NJ with the same model number. Spoke to the manager and informed him he had to take the sign down because it was false and misleading advertising and proceeded to answer us with an attitude. We gave up on Home Depot and made our purchase in Best Buy that same day and had it delivered within 10 days.

ComplaintsBoard
J
3:30 pm EST

LG Electronics horrible experience

I suppose major appliances are bound to fail at one time or another. When they do, you would expect the manufacturer to repair them in a timely manner and stand behind their warranty and abide by applicable law. My horrible LG experience demonstrates that this is a company with a complete lack of concern for the customer, an extremely poor repair network and repair process, and willingness to avoid honoring their warranty obligations.

After the first use, the WM2501H steam washer was vibrating to the point where I could see the drum oscillating by 2-3 inches and I could hear components within the machine loudly banging against each other. After nine service calls of repair personnel sent by LG from three different locations, they still couldn't fix it and refused to replace it or refund my purchase price.

After the fourth unsuccessful service call an LG service supervisor offered to exchange the unit. Two weeks later, LG said there is no way they would exchange it. Rather they said even though the symptoms were observed by their repair people (and are on video) if the service technician cannot identify something to fix, then the problem is not with the machine, therefore the washer is not broken.

Conclusions reached by various LG repair personnel that looked at the washer and attempted to fix it indicated that (1) the stator needed to be replaced (the next repairman said it didn't), (2) the leveling screw was broken (the next repairman said it wasn't), (3) it was designed to oscillate that way so that the clothes wouldn't stick together and finally (4) that my house design was faulty. These excuses illustrate either a lack of capability of the LG repair personnel or a determination by the company to avoid replacing the unit or refunding the purchase price. In case you are wondering, the problem was not a function of leveling. The machine was "re-leveled" at almost every service call. When I reiterated the warranty obligations to LG supervisors at their headquarters, they arrogantly replied "Go ahead, elevate it."

I eventually got Home Depot (not LG) to refund the purchase price and I am grateful for that. I purchased a GE steam washer to replace the LG and it has not exhibited any of the vibration problems and appears to be a slightly better at cleaning clothes.

The bottom line is if you buy an LG appliance you better hope that it doesn't break. And they do break. The dryer failed within hours of returning the washer. LG sent a repair person who identified a malfunctioning component and supposedly ordered a replacement from LG. When I called after eight days the authorized repair facility said they still didn't have the component and didn't want to fix it.

Read full review of LG Electronics
Hide full review
ComplaintsBoard
S
6:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics servicing

my washing machine is not working .its model no-WS-F7131FN.Sr no-70/NLHV001281.PLEASE DO THE NEEDFULas early as possible

Read full review of LG Electronics and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
P
P
parmjeetpamma
IN
Send a message
Dec 07, 2011 6:42 am EST

adrees- vijay kumar s/o pyare lal
bloor chand street, jawahar ke road mansa, (punjab)mansa, 151505
mb: [protected]

model-wp8532 (d, o, p [protected])
drain problam,

C
C
chandranath banerjee
IN
Send a message
Jun 23, 2011 7:29 am EDT

I have a lg washing machine, model no t7239ks, purchased on 24/02/2010. Now the problem is the tub of the machine is not moving. The same disturbance was occurred before 5-6 months ago. My extended warranty card no 0734563. My name is Chandranath Banerjee, address ; 3/2 Deb kamini debi lane, Dakshineswar, Kolkata -700076, mobile no [protected]. please take the action at the earliest.

G
G
gaurav patel
IN
Send a message
Jan 05, 2011 4:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i placed order of washing machine model no f8068ldp on dt.03/01/2011 at shree j.k.electronics, naranpura, ahmedabad, gujarat. that day your delar filled a form of your 11rs. down payment scheme. delar's representative told me your form submitted. on approvel of form your machine is delearved. after no answer in two day i contect him he told me there is no replay from your approvel dpt. i surpised that your dpt.not giving any answer yes or no. how it possible. please give answer. email id. gauravpatel76@gmail.com

M
M
mohan.r
IN
Send a message
Jan 02, 2011 4:05 pm EST

sir,
i have purchased lg washing machine model no-F1056LDP5 AT VIVEK ltd, adyar on 31dec, amd the machine was deliver to me on 1st jan 2011. No engineers have come for installation. On physical check of machine i found that drum gasket was not setting properly. as per your warranty the gasket are not covered. The new machine the gasket is not properly fixed. and i found there was water in the gasket. i want you to replace the gasket with a new one or the machine. i request you to send your technician immediately to install the machine and attend the fault.
MOHAN.R, 105 G2, IIIrd sea ward road, valmikinagar, Thiruvanmiyur, Chennai-41. my email.moprra@hotmail.com.
mobile.[protected].

ComplaintsBoard
P
11:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics switch off automatically

When I want to record some thing it automatically switch off this happen in auther function also imie no-a00000217daabe s/n-006cyhe0009809 purchased on [protected] my email [protected]@gmail.com

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
3:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics power problem

This is about a case of my 32 inch LG LCD tv having model no. 32LG30RA. I am unable to switch it on since there is some power problem. I complained to the Customer Service people and they send a service guy who told that the SMPS has to be replaced which will costs around 4000 bucks since it is out of warranty. The product became non functional just days after my warranty period expired.
It is another clear case of how LG LCDs have a defect in them. I have seen many LCDs from Samsung, Sony and others but no one have complained about any problem particularly within 1.5 yrs of date of purchase.

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
S
S
sumeet chhabra
IN
Send a message
May 01, 2011 12:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am facing a similar problem with my 32 Inch LG LCD tv, I am unable to switch it on since there is some power problem. I complained to the Customer Service people and they send a service guy who told that the motherbaord needs to be replaced which will costs around 4500 bucks since it is out of warranty. The product became non functional just days after my warranty period expired.

Sumeet Chhabra
Mumbai
[protected].

ComplaintsBoard
S
7:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics picture problem

Picture problem.

Read full review of LG Electronics and 1 comment
Hide full review
1 comment
Add a comment
S
S
sparta computers
IN
Send a message
Jul 23, 2009 6:22 am EDT

monitor display will goes off after alittle time after switch on

ComplaintsBoard
R
11:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LG Electronics provied all application

hello sir
maine apke compeny ka lg gw 620 mobile 6 month pahle kharida tha lekin maine jis kam ke liye kharida tha wo us kam nahi a raha hai. us mobile ke koi bhi internet function kam nahi kar rahe hai. us mobile ke koi bhi applictin ab tak market me nahi aye ha. us version ke bager wo mobile kam nahi karta hai to please us mobile ke other version kab tak muze mil sakte hai aur jald se jald un version ki jarurat hai taki mera mobile kam kar sake. apki company ne mobile lonch kar diya hai lekin ab tak unke version nahi laye gaye hai. agar is tarikese ap apni company ka kam karonge to wo costemer ke cath chitting hui hai. aur mai har mahine apke company ke service station me jata hu aur wo har bar muze kahte hai ki ab tak lg gw620 ke version nahi aya hai to please ap jald se jald uske version hame de. nahi to muze wo mobile apki company ko wapis karna honga. to please us mobile ke version muze jald se jald de aur kab tak ayenge ye muze bata de.

thank you
ravi mendhekar (nagpur) india

Read full review of LG Electronics
Hide full review
ComplaintsBoard
L
4:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics the engineer did not attend complain

my colour t.v. which i had took frm sadhana electronics a month ago has problem its having black & white colour i had complaint in nallasopara lg serive station so the engineer cam to my home & said my mom showed some buttoun & said problem will b solved but still the same one & there was no current & he did not cheked my t.v. and went away he did not made paper so that i can go forward also

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
U
10:20 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics self clean breaks oven!

I had my wall oven installed in February, started using it in May, in October decided to try the self clean option. That was a mistake! The oven locked, never re-opened and the display was dead! I've been without an oven now for over a month. It seems LG doesn't carry any of the parts needed for it so I've had to wait FOREVER to get it fixed. Firstly, if you don't thoroughly test features of the oven, don't bother including them in production just the sake of having more features! Secondly, if you want to support your products and earn the respect of customers, deal with the issue QUICKLY! Don't expect people to wait weeks upon weeks to get the damn thing resolved!

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
9:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LG Electronics required demo

Dear Concern,

We have bought LG Microwave oven on 3rd nov and urging for demo as we are not familiear with operating procedure, regarding this we have made request three times in LG customer care([protected]) also, but no response we have got from them inspite of continous follow up with customer care, it seems we have done a big mistake, if we were aware of that LG treats its customer like this after sales we would have never gone for LG product and definitely I will never burn my fingers again in buying LG Products.

Demo request No is given below:-
1) 10b0626070
2) c10b1035740
Birender Dalal
[protected]

Read full review of LG Electronics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

LG Electronics Reviews 0

Looks like LG Electronics has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent LG Electronics, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About LG Electronics

Screenshot LG Electronics
LG Electronics is a global company offering a wide range of consumer electronics and home appliances. Their product lineup includes TVs, mobile devices, air solutions, kitchen appliances, and home entertainment systems. LG is known for innovation in technology and design, catering to various consumer needs.
How to file a complaint about LG Electronics?

Here is a guide on how to file a complaint against LG Electronics on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with LG Electronics in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with LG Electronics. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against LG Electronics on ComplaintsBoard.com.

Overview of LG Electronics complaint handling

LG Electronics reviews first appeared on Complaints Board on Aug 8, 2006. The latest review My LG fridge broke fast and LG doesn't care was posted on Oct 14, 2024. The latest complaint Dishwasher was resolved on Sep 22, 2022. LG Electronics has an average consumer rating of 2 stars from 1538 reviews. LG Electronics has resolved 445 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
2824 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. LG Electronics Contacts

  2. LG Electronics phone numbers
    8800 200 7676
    8800 200 7676
    Click up if you have successfully reached LG Electronics by calling 8800 200 7676 phone number 0 0 users reported that they have successfully reached LG Electronics by calling 8800 200 7676 phone number Click down if you have unsuccessfully reached LG Electronics by calling 8800 200 7676 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling 8800 200 7676 phone number
    Russia
    +1 (800) 315-9999
    +1 (800) 315-9999
    Click up if you have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number
    India
    800 545 454
    800 545 454
    Click up if you have successfully reached LG Electronics by calling 800 545 454 phone number 5 5 users reported that they have successfully reached LG Electronics by calling 800 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling 800 545 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling 800 545 454 phone number
    11%
    Confidence score
    South Africa
    80 054
    80 054
    Click up if you have successfully reached LG Electronics by calling 80 054 phone number 4 4 users reported that they have successfully reached LG Electronics by calling 80 054 phone number Click down if you have unsuccessfully reached LG Electronics by calling 80 054 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling 80 054 phone number
    33%
    Confidence score
    UAE
    +82 264 564 337
    +82 264 564 337
    Click up if you have successfully reached LG Electronics by calling +82 264 564 337 phone number 15 15 users reported that they have successfully reached LG Electronics by calling +82 264 564 337 phone number Click down if you have unsuccessfully reached LG Electronics by calling +82 264 564 337 phone number 11 11 users reported that they have UNsuccessfully reached LG Electronics by calling +82 264 564 337 phone number
    15%
    Confidence score
    Head Office, South Korea
    +1 (800) 243-0000
    +1 (800) 243-0000
    Click up if you have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number
    United States
    +44 344 847 5454
    +44 344 847 5454
    Click up if you have successfully reached LG Electronics by calling +44 344 847 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +44 344 847 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number
    United Kingdom
    +61 130 054 2273
    +61 130 054 2273
    Click up if you have successfully reached LG Electronics by calling +61 130 054 2273 phone number 5 5 users reported that they have successfully reached LG Electronics by calling +61 130 054 2273 phone number Click down if you have unsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number
    Australia
    +1 (888) 542-2623
    +1 (888) 542-2623
    Click up if you have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number
    Canada
    +43 800 080 040
    +43 800 080 040
    Click up if you have successfully reached LG Electronics by calling +43 800 080 040 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +43 800 080 040 phone number Click down if you have unsuccessfully reached LG Electronics by calling +43 800 080 040 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +43 800 080 040 phone number
    33%
    Confidence score
    Austria
    +32 15 200 255
    +32 15 200 255
    Click up if you have successfully reached LG Electronics by calling +32 15 200 255 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +32 15 200 255 phone number Click down if you have unsuccessfully reached LG Electronics by calling +32 15 200 255 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +32 15 200 255 phone number
    60%
    Confidence score
    Belgium
    +42 810 555 810
    +42 810 555 810
    Click up if you have successfully reached LG Electronics by calling +42 810 555 810 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +42 810 555 810 phone number Click down if you have unsuccessfully reached LG Electronics by calling +42 810 555 810 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +42 810 555 810 phone number
    14%
    Confidence score
    Czech Rebuplic
    +45 78 796 454
    +45 78 796 454
    Click up if you have successfully reached LG Electronics by calling +45 78 796 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +45 78 796 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +45 78 796 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +45 78 796 454 phone number
    Denmark
    +49 180 611 5411
    +49 180 611 5411
    Click up if you have successfully reached LG Electronics by calling +49 180 611 5411 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +49 180 611 5411 phone number Click down if you have unsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number
    Germany
    +358 80 005 454
    +358 80 005 454
    Click up if you have successfully reached LG Electronics by calling +358 80 005 454 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +358 80 005 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +358 80 005 454 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +358 80 005 454 phone number
    33%
    Confidence score
    Finland
    +39 199 600 099
    +39 199 600 099
    Click up if you have successfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +39 199 600 099 phone number Click down if you have unsuccessfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +39 199 600 099 phone number
    Italy
    +31 900 543 5454
    +31 900 543 5454
    Click up if you have successfully reached LG Electronics by calling +31 900 543 5454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +31 900 543 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number
    33%
    Confidence score
    Netherlands
    +47 81 569 154
    +47 81 569 154
    Click up if you have successfully reached LG Electronics by calling +47 81 569 154 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +47 81 569 154 phone number Click down if you have unsuccessfully reached LG Electronics by calling +47 81 569 154 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +47 81 569 154 phone number
    Norway
    +351 808 785 454
    +351 808 785 454
    Click up if you have successfully reached LG Electronics by calling +351 808 785 454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +351 808 785 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +351 808 785 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +351 808 785 454 phone number
    Portugal
    +34 963 050 500
    +34 963 050 500
    Click up if you have successfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +34 963 050 500 phone number Click down if you have unsuccessfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +34 963 050 500 phone number
    Spain
    +46 770 545 454
    +46 770 545 454
    Click up if you have successfully reached LG Electronics by calling +46 770 545 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +46 770 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +46 770 545 454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +46 770 545 454 phone number
    33%
    Confidence score
    Sweden
    +86 400 819 9999
    +86 400 819 9999
    Click up if you have successfully reached LG Electronics by calling +86 400 819 9999 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +86 400 819 9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number
    China
    +852 35 437 777
    +852 35 437 777
    Click up if you have successfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +852 35 437 777 phone number Click down if you have unsuccessfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +852 35 437 777 phone number
    Hong Kong
    +81 120 813 023
    +81 120 813 023
    Click up if you have successfully reached LG Electronics by calling +81 120 813 023 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +81 120 813 023 phone number Click down if you have unsuccessfully reached LG Electronics by calling +81 120 813 023 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +81 120 813 023 phone number
    Japan
    +65 65 120 555
    +65 65 120 555
    Click up if you have successfully reached LG Electronics by calling +65 65 120 555 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +65 65 120 555 phone number Click down if you have unsuccessfully reached LG Electronics by calling +65 65 120 555 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +65 65 120 555 phone number
    Singapore
    +966 800 244 2929
    +966 800 244 2929
    Click up if you have successfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +966 800 244 2929 phone number Click down if you have unsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number
    Saudi Arabia
    +90 444 6543
    +90 444 6543
    Click up if you have successfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +90 444 6543 phone number Click down if you have unsuccessfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +90 444 6543 phone number
    Turkey
    +54 800 888 5454
    +54 800 888 5454
    Click up if you have successfully reached LG Electronics by calling +54 800 888 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +54 800 888 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number
    50%
    Confidence score
    Argentina
    +55 800 707 5454
    +55 800 707 5454
    Click up if you have successfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +55 800 707 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number
    Brazil
    +52 53 211 919
    +52 53 211 919
    Click up if you have successfully reached LG Electronics by calling +52 53 211 919 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +52 53 211 919 phone number Click down if you have unsuccessfully reached LG Electronics by calling +52 53 211 919 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +52 53 211 919 phone number
    14%
    Confidence score
    Mexico
    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024
  7. View all LG Electronics contacts
LG Electronics Category
LG Electronics is ranked 4 among 125 companies in the Consumer Electronics category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.