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Long Island Rail Road [LIRR]

Long Island Rail Road [LIRR] review: Schedule changes

C
Author of the review
9:47 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

It’s truly appalling and frustrating the lack of consideration that occurs when these new schedules are created. As a customer traveling from a smaller hub, Locust Manor, we always get the short end of the stick.

We went from having a 7:39am, 7:51am, and 8:09am train every weekday. To now having options of 7:39am to Penn and an 8:02am to Atlantic Terminal with a 12 minute transfer time at Jamaica for Grand Central. How does this work? The 7:51am barely had standing room during the summer so you remove this train when school is back in session?

I thought the purpose of building Grand Central Madison was for commuters to actually use it. How’s that feasible when the direct trains to Grand Central have been eliminated and there’s over a ten minute waiting period.

I will never understand how you raise the fare price and then eliminate service. It’s completely disrespectful to those of us who depend on the LIRR to earn a living to support our families.

I truly hope someone opens their eyes this week and realizes these schedule changes don’t meet the needs of your consumer.

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  1. Long Island Rail Road [LIRR] Contacts

  2. Long Island Rail Road [LIRR] phone numbers
    511
    511
    +1 (718) 217-5477
    +1 (718) 217-5477
    +1 (718) 330-3322
    +1 (718) 330-3322
    +1 (718) 596-8273
    +1 (718) 596-8273
    TTY
    +1 (718) 330-1234
    +1 (718) 330-1234
    More phone numbers
  3. Long Island Rail Road [LIRR] emails
  4. Long Island Rail Road [LIRR] address
    Jamaica Station, Jamaica, New York, 11435-4380, United States
  5. Long Island Rail Road [LIRR] social media
  6. Janet
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    Mar 06, 2025
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Long Island Rail Road [LIRR] is ranked 31 among 34 companies in the Bus and Rail category

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