Long John Silver's’s earns a 1.3-star rating from 462 reviews, showing that the majority of seafood diners are dissatisfied with their meals.
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horrible meal was served up by a nasty employee!
Went to new Long John Silver's Restaurant and bought take out meal. Girl taking order was nice, got to window to receive meal and they make us wait, (very few people there). The meal was sitting on counter for several minutes. When we got home, just a five minute ride, opened the box and fries were cold. They were thrown in the bottom with the fish on top. Fish was not cooked and when upon opening slaw container it appeared that someone had already eaten some of it. And that horrible meal was served up by a nasty employee who about threw it out the window at us. Is this anyway to run business? New store too.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Long John Silver's complaint handling
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Long John Silver's Contacts
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Long John Silver's phone numbers+1 (502) 327-1200+1 (502) 327-1200Click up if you have successfully reached Long John Silver's by calling +1 (502) 327-1200 phone number 3 3 users reported that they have successfully reached Long John Silver's by calling +1 (502) 327-1200 phone number Click down if you have unsuccessfully reached Long John Silver's by calling +1 (502) 327-1200 phone number 0 0 users reported that they have UNsuccessfully reached Long John Silver's by calling +1 (502) 327-1200 phone number+1 (502) 815-6100+1 (502) 815-6100Click up if you have successfully reached Long John Silver's by calling +1 (502) 815-6100 phone number 0 0 users reported that they have successfully reached Long John Silver's by calling +1 (502) 815-6100 phone number Click down if you have unsuccessfully reached Long John Silver's by calling +1 (502) 815-6100 phone number 0 0 users reported that they have UNsuccessfully reached Long John Silver's by calling +1 (502) 815-6100 phone number
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Long John Silver's emailsljsinfo@ljsilvers.com100%Confidence score: 100%Support
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Long John Silver's address9500 Williamsburg Plaza, Suite#300, Louisville, Oklahoma, 40222, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 04, 2025
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Most discussed Long John Silver's complaints
horrible meal was served up by a nasty employee!Recent comments about Long John Silver's company
awful service and manager was so RUDE to me!




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Today I sent my son the Yukon ok to order the chicken and shrimp after finding out they were out of chkn after waiting an hr for the to go order they then shorted us the shrimp from fish and shrimp.in addition we didn’t get the hush puppies . We have tried to call to have order replaced they will not answer phone. Order number 1135220
Store # 32123 ticket # 1849 march 1, 2024
Didnt get my papa burger combo
Called the store message said they were bsy call back.
Tried the www.mljsvisit.com website doesnt work
Im ut $13.00 and no one cares
Mike [protected]
why give a receipt saying take the survey and get a free fish and fries when there is no place on the web to take the survey, not on their web page not anywhere on the net.
Store #31428
Ticket#3570
[protected]
Date 2024-02-13
Time 12:18 PM
Address 2440 Commercial Way, spring hill, Florida
Telephone [protected]
preston closed before 9 pm on 10/11/2023 louisvile, ky 10/11/23
I ordered the grilled shrimp 6 each with the rice and it was horrible. The shrimp were tiny and i did not get six. I got very little rice and it had no flavor. I ordered cole slaw and the cup was filled about 1/4 ways full.
I will never order this again.
My family got the fish and it was not bad.
I stay in Detroit Michigan and I want on 8 Mile past Ryan location the food was terrible I feel sick and I'm going to get in touch with a lawyer
My piece of fish was hot & delicious! BUT I found a fish bone in the filet. It really scared me because what if I’d swallowed it. I’ve been loving LJS forever & this was a first for me. I’m kind of scared to eat anymore fish. 😢
The store on 4th street Lubbock never answered the box for me in the drive thru. After 15 minutes drove away
The fish and chicken were way over cooked dark golden brown very disappointing my family couldn't even eat it bc of the over cookness of the food, never had this kinda problem before
Worst meal ever. The shrimp, fries, and hushpuppies were old, and under cooked! Don't know if I will ever eat there again.