Loveholidays review: Poor service

I booked my holiday in summer of 2023 in Dec 2023 my husband who is lead passenger feels too unwell to fly so I then asked two things one for the lead passenger to be changed to my daughter and also add two teenagers after many many emails and phone calls to your company up until 19th April I 're dived a quite for four people all inclusive same date and airport the quote was for 1345 I accepted the quote many times your customer service team are totally incompetent every time I ask for help to adjust and pay the difference still nothing it's now join st over a week before the ho!yeah and they decide to double the cost of the holiday as myself and my daughter are both extremely ill as we're looking forward to the sun and relaxing but no the holiday cost 2650 as of two days ago so now because your company kept dragging g their feet to make changes I can no longer to on holiday and I will most probably lose hundreds of pounds in the process which I find totally unfair you are a large company yet the little person has to lose out I was going to take my two grandchildren on the last holiday abroad I would be well enough to go on but yet again due to incompetent staff we will not be able to go your company has got 1000 of my money without seats bus transfers insurance passports and clothes all wasted I have informed trading standards and atol and anyone who will listen until I get a good resolve this has caused tremendous stress to me.