CB Telecommunications LycaMobile £11.99 stolen

LycaMobile review: £11.99 stolen

Ila Ila of US

Sep 20, 2023 1:06 pm EDT

Verified customer

Featured review

I bought a sim on 19th September with a £5 voucher as on the side it said that I can get 20 GB with £5. However, when I called the customer service, they said that I have to recharge top up another £5 to get 20 GB.

I did that and then the balance showed £9.75. So had to recharge another £1.99.

The internet still did not work called them on 20th September and asked for a refund. 1st agent said they can only refund £1.99 the next agent said that because I dailed a number they can’t refund £1.99. Told her to refund the £10 said that she can’t do that also.

If I haven’t used the vouchers why won’t you refund it back? One of those was through online bank transaction so they can easily refund £10 to the same account.

When asked to speak with a supervisor was put on an endless hold. Called back and they wouldn’t connect me to an agent.

This is such a nightmare, Lycamobile is proving to be thugs who are just harassing people with misleading information and false promises.

Desired outcome: Refund £11 from the £11.99

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LycaMobile Contacts

LycaMobile phone numbers

+1 (866) 277-3221
+1 (866) 277-3221

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United States

+1 (845) 301-1612
+1 (845) 301-1612

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United States

+44 207 132 0322
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United Kingdom

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Ireland

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Australia

+43 123 008 322
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Austria

+32 80 049 811
+32 80 049 811

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Belgium

+45 70 145 556
+45 70 145 556

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Denmark

+33 177 722 322
+33 177 722 322

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France

+49 691 200 7322
+49 691 200 7322

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Germany

+39 645 212 322
+39 645 212 322

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Confidence score

Italy

+31 207 543 030
+31 207 543 030

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Confidence score

Netherlands

+47 94 733 332
+47 94 733 332

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Norway

+48 729 200 322
+48 729 200 322

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33%
Confidence score

Poland

+351 265 001 632
+351 265 001 632

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Portugal

+40 377 881 276
+40 377 881 276

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Romania

+34 632 100 321
+34 632 100 321

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Spain

+46 852 054 977
+46 852 054 977

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Sweden

+41 779 000 122
+41 779 000 122

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Switzerland

+380 916 000 110
+380 916 000 110

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Ukraine

+852 58 082 694
+852 58 082 694

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Hong Kong

+389 791 212
+389 791 212

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Macedonia

+27 104 469 087
+27 104 469 087

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33%
Confidence score

South Africa

More phone numbers

LycaMobile emails

complaints@lycamobile.co.uk

100%
Confidence score: 100%

Support

LycaMobile address

195 Marsh Wall, Isle of Dogs, E149SG, United Kingdom

LycaMobile social media
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Apr 04, 2025
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