Lyft’s earns a 1.0-star rating from 238 reviews, showing that the majority of riders are dissatisfied with their rides.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Driver left lady passenger in a puddle then left
It took 3 drivers to get passenger at 12422 peconic ct wellington, fl the first driver left the lady in a puddle after waiting 20 minutes, the second driver didn't appear to know where he was going. The third driver finally got to her in the pouring raid. The lady was soaked and the service a disgrace. This occurred today
October 28 around 3 est dr robert valenti, [protected]@bellsouth.net [protected] galt ocean dr fort lauderdale, fl 33308 I have been a regular cutomer.
Terrible customer service
Fraud. Beware. Their website is not safe for your information.
Someone has been using my profile since the last Thursday and I can't stop it. Their customer service did nothing to help me, they say I'm wrong, but I can watch the activity in my profile and I'm sure it's not used by anyone else I know. It's someone else, another person from a different place from the other coast of the US. And it's strange they can't see this. Or maybe they don't want to see.
Lyf wind 7 mobile
Dear sir
maine life wind 7 mobile date 21/09/2017 ko kharida tha jisme network probblem aa jane se maine use jiyo care dhar m.P. Me dikhaya tha janha se mujhe bataya ki eske mathor board me probllem hai jiski warranty nahiho sakti .
Sir pls mujhe warranty goodwill basis par dene ki kripa kare.
Regards
ritesh koushal
[protected], [protected], [protected]
Do not work here
The company is unprofessional and profiles there Drivers they made up a false complaint they can not prove that happen at all the company does not care about safety of there drivers and seems to take sides with passengers always
This company lost agood driver I would never go back to them
FYI to every one Unless u have video audio pictures ect u have nothing this goes for drivers and passengers by law u can not record convo with out consent
I agree. Lyft and Uber both need to be removed from the earth. Horrible companies. Lyft is probably the worst of the two but Uber's right there. They don't care anything about their drivers. Only the customers. The drivers are way underpaid. Customers making false complaints all the time trying to get deals. sitting outside restaurants and stores all the time waiting for customers and not getting paid to do so and if you don't the customer will make some sort of complaint. Your vehicle will lose its value quickly as you put on miles. You don't get any pay for maintenance or serious repairs. You pay for your gas. Many rides you get are complete losses because the pay is so low. Nothing but problems.
Signup bonus
Lyft is refusing to honor the $750 signup bonus. The reason I chose Lyft over Uber is because they were offering this bonus for DC drivers. I googled Lyft and saw that they were offering it. I then decided to download the app and start the signup process. I signed up and got on the road only to later be told that I needed to input a code when signing up and that they will not input it for me. Lyft did not properly advertise this bonus or any bonus for that matter. Lyft doesn't say you need to input the code. What happens to many people is that they do their research (like I did), see the benefits and then proceed to download the app or apply to be a driver through the app they already have downloaded. In my case at least, it was reasonable to assume that the bonus was for all DC drivers who signed up (given what you can see on Lyft's website) and consequently I signed up in DC. Later I was told that I needed to input the code when signing up and that they will not be honoring the signup bonus.
I agreed to work for them and they removed the advertisement
I found the advertisement that the company Lyft searched for the new drivers. They offered $500 in cash for the job. I contacted the manager, who told me that I could start the job. But he hasn’t called me back and didn’t tell what to do next. I opened their site again and the advertisement disappeared. This company is dodgy and they have my details, so I don’t know how they will use it.
Read full review of Lyft and 22 commentsLyft Reviews 0
If you represent Lyft, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Lyft
One of the key features of Lyft is its user-friendly app, which allows riders to easily request a ride, track their driver's progress, and pay for their trip all from their smartphone. The app also provides riders with information about their driver, including their name, photo, and rating, which helps to build trust and ensure a safe and comfortable ride.
In addition to its user-friendly app, Lyft is also known for its commitment to safety. The company has implemented a number of safety measures, including background checks for all drivers, vehicle inspections, and a 24/7 support team that is available to assist riders in case of any issues or concerns.
Lyft also offers a range of ride options to suit different needs and budgets. For example, riders can choose from standard Lyft rides, Lyft Plus for larger groups, and Lyft Line for shared rides with other passengers going in the same direction. The company also offers premium ride options, such as Lyft Lux and Lyft Lux Black, for those who want a more luxurious experience.
Overall, Lyft has become a popular choice for riders who value convenience, affordability, and safety. With its user-friendly app, commitment to safety, and range of ride options, Lyft is well-positioned to continue its growth and success in the years to come.
Here is a guide on how to file a complaint with Lyft on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Lyft in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Lyft. Mention key areas, transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint with Lyft on ComplaintsBoard.com.
Overview of Lyft complaint handling
-
Lyft Contacts
-
Lyft phone numbers+1 (855) 865-9553+1 (855) 865-9553Click up if you have successfully reached Lyft by calling +1 (855) 865-9553 phone number 0 0 users reported that they have successfully reached Lyft by calling +1 (855) 865-9553 phone number Click down if you have unsuccessfully reached Lyft by calling +1 (855) 865-9553 phone number 0 0 users reported that they have UNsuccessfully reached Lyft by calling +1 (855) 865-9553 phone number+1 (201) 787-2245+1 (201) 787-2245Click up if you have successfully reached Lyft by calling +1 (201) 787-2245 phone number 1 1 users reported that they have successfully reached Lyft by calling +1 (201) 787-2245 phone number Click down if you have unsuccessfully reached Lyft by calling +1 (201) 787-2245 phone number 9 9 users reported that they have UNsuccessfully reached Lyft by calling +1 (201) 787-2245 phone numberBranch Administrator
-
Lyft emailssupport@lyft-new.zendesk.com100%Confidence score: 100%Support
-
Lyft address185 Berry St., Suite 5000, San Francisco, California, 94107, United States
-
Lyft social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 16, 2024 - View all Lyft contacts
Most discussed complaints
lyft rideRecent comments about Lyft company
Lyft express drive
Cars Taxi Services L.L.C
3 reviews
Airport Taxi Inc.
1 review
Minicab For London / Minicabs UK
1 review
Minicabit
2 reviews
Cab Treasure
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.