Mattress Firm review: Refund

On February 9, 2024 I went to mattress firm to purchase a mattress as associate convince me to buy the mattress base that moves. I wasn’t sure if it was going to fit in my frame, but I purchased it in the hopes that it would. My order was delivered on February 11,2024. The adjustable bedframe would not fit with my actual bedframe. It was way too short so I rejected it and I kept the mattress I went down there back to mattress store to get my refund because I paid on two different credit cards and I needed my visa refunded back. Because there was two separate people buying this one was the bed, and the other was the frame. They wouldn’t refund the whole 750.00 said that they can only refund $609.01 and $250.00 to the other card. 2/14/24 and today 2/17/24. Refund went to the wrong card so I went down to firm mattresses again. Their computer shows them that they refunded it the way we discussed. So there was nothing further they can do that. I had to call my credit card company and fight it. They said there was nobody for me to call or anything I could do to fix it. It looks to be a computer error but now I have to run around to try to fix it and I’m out my money have to fight it. It shouldn't be this hard . Will I ever recommend this place NO.