Mehran Ghashghaei review: damage report

Hi Dear

I hope you are well. I am resident of Australia. I had fly from Sydney to Tehran on 8 September 2017, and return on 30 September 2017.
During trip from Sydney to Tehran, my baggage was damage and I tried find anybody from Qatar airways representative in Tehran airport, unfortunately I couldn’t find nobody in airport.

After one hour search and wait, I successful find a man and explained to him the incident.
He looked and reported the damage suitcase and he gave me a copy of damage report.

After one week unfortunately no body contact to me! And also I several time, I called the Qatar airways office in Tehran, no body answered the phone and no body callback to me.
The Qatar airways is very famous and have good name and have good repetition in the world.
The performance office in Tehran not acceptable and it will effect and destroy the name of Qatar airways.
This is not satisfy service for client.
I will come back to Sydney next two weeks, I don’t know what can I do?
Please advise me.
Thanks for your time.

File Reference IKAQR11340/09SEP17/0753GMT
Name Mehran Ghashghaei
Mobile number +[protected]

Airline booking reference VJKJQ8
Mehran Ghashghaei 08-Sep-2017

Kind regards
Mehran