Kizoa
Reviews and Complaints

I paid a for a Lifetime Subscription of Kizoa, but I have just found out that they have gone out of business! No money back! In fact, any software that offers lifetime subscriptions should have responsibility towards those who buy it. I even think that at the time, when I asked questions before buying, I did mention that. But there you go. I didn't use it much but I had a number of photo collages there and did one every year for my birthday, but they are gone. They were not bad, sorry to see them go, but they should have contacted their clients and offered money back or something! Scams all around us!

Made a slideshow for my sis’s wedding. Used this free service only once. For my sisters anniversary I wanted to download the video and give it as part of a gift. I signed in, it told me my free account was not valid because I wasn’t a premium member. I’m not paying a minimum of $30 just to download one video. No one there will answer messages from non premium members apparently so I can’t even asked them about it. I emailed the video to myself but apparently did not make the download option a feature. All I want to do is go in and switch it to downloadable.

I am a KIZOA Premium PRO customer since November 2017.

Can't get into your site, repeatedly get an answer that the password is wrong.

I tried to change my password several times, but your site checked and checked for an hour and did not get back to me with any results.

What should I do?

Best regards,

David Maayan

Email: [protected]@bezeqint.net

Or [protected]@gmail.com

J'ai un compte chez kizoa premium avec un abonnement a vie a l'adresse mail [protected]@sfr. Fr et au jour d'aujourdhui plus acces au compte

J'ai me suis reconnecter en cliquant sur mot de passe oublie et apres reinnitialisation du mot de passe sur le compte plus aucune photos, films, montage sur mon compte comment faire pour le recuperer vu que j'ai un abonnement a vie

I called Kizoa, last week and they gave me a login where I could do a slide show, none of my slideshows were shown. I want to make sure that all my family video history is still available to me. I signed up for a life-time warranty years ago and now they want to sign up again for a life --Time Warranty. already own (1).

I don't mind upgrading to an up-date new program, but I want to make sure all my family history is still available to me.

I will pay for the Creator program, $34.99, everything gets improvements.

I do want assurance all my family history stored on my original purchase is still available to me.

I worked on a video for my niece and your rep, was work on it and send it to my email address. [protected], I have not received my slideshow as the representative said he would, send to my email address.

I am asking for copies of all my family history and the Video I am working on 9/3/2022.

Sincerely,

Judy M Bassett

Email: [protected]@comcast.net

Please contact me asap.

where are my pictures and videos.. I can't get logged in...

After upgrading my subscription from Premium to Business I cannot access my account anymore. I thought first that there is an issue with the site but for many days now of trying to log in I really cannot get through. I tried to contact them through their support email but to no avail. I still did not receive any reply or respond to my query or my concerned issues.

After upgrading my subscription from Premium to Business I cannot access my account anymore. I thought first that there is an issue with the site but for many days now of trying to log in I really cannot get through. I tried to contact them through their support email but to no avail. I still did not receive any reply or respond to my query or my concerned issues.

Can you please help me resolve this issue from Kizoa as I really do not know anymore how to contact them.

Thank you in advance for your help.

I am a Lifetime Kizoa Premium Member. For over a month now my Kizoa movies on the two websites I administer will not play. I have not received any response from Kizoa to my queries on the Kizoa website or from my emails sent to [protected]@kizoa.com.

See below the error display I and my users get when we attempt to play any Kizoa video on my websites.

I have been unable to get into the program for about a week now. I have created many movies over the last 10 or more years and have a life time premium membership but I am now unable to get the program to open up.

I have been trying for a week to open Kizoa and all it does is buffer at 90% and won't open

I have been waiting for days on a 25 second clip I made to download. If I don't wait for it to upload with the little dancing camera beside it then I have to start all over again. It is now at 99 percent after 3 days, and has been on 99 percent for 9 hours. I have gone and cleared up any issues with my own computer and theres nothing wrong at my end. What is the issue here? How can we resolve this since you have a fake contact e-mail and phone number?

I have written to this organization several times recently about the problem of uploading my videos. The company has ignored all my messages. I have subscribed to their premium service.

I've been a lifetime premium member for over 2 years now. I have had little glitches arise, but I have a big one now. This site no longer allows me to upload video, music or gifs to my account. I need these features for my video projects and I need them to work properly. I can't complete a project if I can't upload the content. I really would appreciate this matter to be looked into asap and resolved.

I have been trying to reach someone with this company since February 9th, to try and cancel my subscription and account.

I sent an email on February 9th, 12th, and March 8th. I have tried to use the phone number listed on the website which says this phone number is not set up to receive phone calls.

There needs to be a way to contact customer service.

This product does not work for me. The phone number on your website does not work and no one has responded to my multiple emails. I would like a refund and please cancel my account.

Thank you.

I am using Windows 10 and Firefox. For the last week or so movies I have made on Kizoa will not play on my system. I have received feedback from members of my high school class that use our class reunion website. This is also the case when I use Google Chrome and Edge. Here is the error message that is displayed in the Kizoa movie window;

no video with supported format and MIME type found

I have tried several suggested procedures to resolve the issue but none have worked.

As a Kizoa Premium Member I have sent messages to Kizoa but, as yet, have not received any response.

Any ideas on what the problem is and how to resolve it?

I made a video for our 25th wedding anniversary and sentan email to myself with a link to it will not open that I kept to watch movie from time to time. It will no longer load. I try to go to kizoa website but I cannot log in. There is no log in page. I have emailed to company about my problem but haven't heard anything. I just want my movie back. I am a Premium Pro member and this is the only project I have ever done. I was able to access it through my email a few months ago and now nothing. I can't even get to a log in page on website or app. Please help or advise! Thank you!

When I send a video from Kizoa to my friends, cann't they oppen it.

For a month ago this was possible. But not now and I follow thae same process.

Tell me why. Thank you.

Gilbert

https://www.kizoa.fr/

Webbplatsen kan inte nås kizoa.app tog för lång tid på sig att svara.

Testa att

kontrollera anslutningen

kontrollera proxyn och brandväggen

köra nätverksdiagnostik för Windows

ERR_CONNECTION_TIMED_OUT

I am a Kizoa pro owner I am able to sign in, but then it just doesn't open just keeps circling but it doesn't totally open

I have restarted my computer

I have uninstalled and reinstalled

I have changed passwords

I am running Windows 10 and turned off my Ad Blocker

Please help

I have Windows 10 on my computer. I've been using Kizoa.com successfully for years to create graduation videos. Starting yesterday, Kizoa will not launch on my computer. I followed all the "Googled" instructions to turn off my firewall, clear all cookies and restart. Nothing works. Please help!

Thank you,

Connie

February 1, 2022... can login to Kizoa but not access any of my files, complete and / or in progress. After logging in it "sits and spins". I have cleared my cookies / cache, rebooted, cleared all history... no help. Not having issues with any other website. I have issues with Kizoa constantly...CONSTANTLY. Kizoa used to be trouble free but for months now it gives me fits. I purchased a lifetime subscription and expect the site to be in working order at all times, except for scheduled maintenance. I have super fast computer that is virus free... everything on my end checks out so it has to be Kizoa.