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9/10/23. Name: VERA TACKETT. Email: i.[protected]@yahoo.com.
On 8/27 I Purchased: "MV FULL Standard Membership"
I Paid: $399 by CC
This was after listening to Vishen's Super-Brain presentation.
He said that if we didn't buy it at that "super-special price" within 30 minutes... we might never find that offer again. SIC!
I am a 70 year old lady and I just got diagnosed with DEMENTIA.
This was my GOD-SENT SAVING GRACE!" I thought!
Of course, I immediately rushed to sign up .
I RECEIVED my RECEIPT for my purchase on my YAHOO EMAIL above.
I immediately started watching the 4 Intro Videos of SUPER-BRAIN.
All the next ones were locked.
A couple of days later, I tried to Log In with my email.
And I could NOT ACCESS my Mindvalley Account with the Yahoo email that I had signed up. (I receive Mindvalley's emails "Every Day" in that email address.
(I had been your Customer a year and a half ago.
But had to cancel my Membership because of Financial Restrictions in my life.)
WHAT IS WRONG? I wondered.
Then, I remembered that when I FIRST purchased this new Membership
and "BEFORE my Transaction went Tthrough" Mindvalley asked:
If I wanted to Sign up for my Account using Apple, Google, etc.
I chose Apple because I trust it 100%.
I did see that Apple had generated a weird address to Sign IN/ON (?) Not my original " i.[protected]@yahoo.com" email that I gave you for this Purchase. But I didn't think this was any problem.
Since then, I've tried to Sign in 100 times
(all while being 100% BUSY moving to a different HOME)
NO SUCCESS!
But the WORSE is that, the very SAME DAY that I SIGNED UP...
Instantaneously, Mindvalley sent me several Messages ...
Inviting me to: "UPGRADE my MEMBERSHIP" for an EXTRA $499
to be able "to ACCESS 100% of the FULL-FEATURED QUESTS"
and ALL the "STANDARD FULL ACCESS" to my STANDARD MEMBERSHIP
as VISHEN PROMISED WITH MY ORIGINAL" SUPER-DEAL" PURCHASE.
Which was $100 cheaper than the "NORMAL MEMBERSHIP" (not the PRO)
(Which, I just discovered, you can actually Buy Directly from Mindvalley
ALL the TIME! When you Google "Discounted Mindvalley Membership" )
VS JUST "ONE 3RD" of the "STANDARD FEATURES"
of ANY "NORMAL" MIND VALLEY MEMBERSHIP"
as you sent me with my recent Purchase.
This means that I would have to pay $900 DLS to GET my "NORMAL STANDARD "CONTENT" = The FULL MIND VALLEY QUESTS VAULT"
( I DO NOT CARE for the Community and ALL of the other SOCIAL
& Advanced FEATURES that come with the PRO Membership.)
That is NOT ETHICAL!
I have ALWAYS TRUSTED VISHEN & MIND VALLEY as the HIGHEST STANDARDS of CONTENT & INTEGRITY COMPANY!
BOTTOM LINE
TODAY IS MY 15 DAY OF MY PURCHASE.
MY INTENTION WAS TO COMMUNICATE with Your "AWARD-WINING CUSTOMER CARE" to BRING MY MEMBERSHIP
to the "NORMAL FULL FEATURES THAT VISHEN PROMISED"
Otherwise, I WOULD HAVE TO CANCEL IT
Because I AM in a DELICATE & SCARY FINANCIAL SITUATION,
specially AFTER my DEMENTIA DIAGNOSTIC.
Halas! NO MINDVALLEY PERSONAL CUSTOMER SUPPORT on WEEKENDS
I Am NOT a very TECH LADY!
I SPENT over 9 hrs Yesterday trying to figure out HOW YO ACCESS MY ACCOUNT or GETTING some KIND of SUPPORT.
With ZERO SUCCESS!
Somewhere, it said that if I had PURCHASED it using APPLE...
MINDVALLEY HAD NO RESPONSIBILITY TO REFUND ME.
IT WAS APPLE WHO DID!
That's NOT RIGHT! (Or do you think it is?)
Although my RECEIPT came from a different SOURCE.
NEITHER MIND VALLEY Nor APPLE (That's STRANGE... I THOUGHT!).
Of COURSE, I TRUSTED MINDVALLEY! Because I HAD MADE mY PURCHASE in the LINK THAT VISHEN HAD SENT ME!"
MY REQUEST:
SOS! PLEASE HELP ME! I TRUST YOU! (With your 70% SOLVED CASES!)
1. That YOU ACKNOWLEDGE THAT I AM REACHING OUT TO YOU ON THE 15 DAY of MY PURCHASE because you DO NOT HAVE PERSONAL CUSTOMER SERVICE ON WEEKENDS...
And YOIR SERVER SAYS that MY YAHOO ACCOUNT DOES NOT EXISTS (However YOU EMAILED ME to this very EMAIL ADDRESS:
The CONFIRMATION & the RECEIPT...
Plus a Ton of Daily Emails promoting other courses.
I ADMIT that "I MAY HAVE some RESPONSIBILITY on MY ORIGINAL SIGN UP & SIGN IN TROUBLES...
Given my Advanced age, Tech-Non-Savvy & Dementia conditions)
1. MY #1 PRIORITY & #1 CHOICE is: That YOU FIX MY ACCOUNT and RESTORE 100% the FULL FEATURES that VISHEN PROMISED
with MY PURCHASE!
2. If This is NOT POSSIBLE...(I AM PRAYING THAT IT IS!)
I ask you to FULLY REFUND MY PURCHASE.
I Really, Really Hope that you can PROVIDE ME with my #1 PRIORITY!
Because I REALLY, REALLY NEED to FIX "MY BROKEN SUPER-BRAIN"
As MR WIK DID!
PLEASE EMAIL ME YOUR RESOLUTION TO:
I.[protected]@YAHOO.COM
Not through this WEBSITE that GOD KNOWS IF I WILL EVER FIND AGAIN!
GRACIAS!
VERA TACKETT
(PS: This COMMUNICATION was WRITTEN with A FRIEND"S HELP.
I wish I had such a bright mind!)
