Menu
For Business Write a review File a complaint
Miniclip Customer Service Phone, Email, Contacts

Miniclip
Reviews and Complaints

miniclip.com

Learn how the rating is calculated

4.4 16 Reviews 289 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Miniclip Complaints 289

ComplaintsBoard
J
1:25 pm EDT

Miniclip agar.io

I bought the 49.99 dollar dna purchase and didn't get the full amount of dna I am required for the 49.99 I got 5700 and not the rest so please help me so I can get the rest and play the game happily and have great recomadions to my friends my account info is justin_85411 so please give me the full amount thank you for your wonderful games they are great

Read full review of Miniclip
Hide full review
ComplaintsBoard
S
1:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip agar.io

I just want to tell that I want the old team mode back, because this new concept is not interesting and fun, It's look like battle royale not team mode, so I want the old team mode.

My friends in team mode want this too. They said the new team mode is not fun. I hope as soon as possible miniclip can change the team mode to the old one. Please read my message, thank you very much.

Read full review of Miniclip and 2 comments
Hide full review
2 comments
Add a comment
D
D
Domantas Saltonas
US
Send a message
Jun 18, 2019 8:27 am EDT

New team mode is horrible. 5 minutes is not enough to gain mass and enjoy the game. I dont want to be forced to restart a game every 5 min. Also u barely meet anyone 20 ppl is not enough when there is so little mass to gain.
this new team mode is horrible. whoever made it needs to be fired.

B
B
🐝 Bee Nice
US
Send a message
Jun 05, 2019 3:15 pm EDT

New team mode sucks. Leave as an extra if you want but Bee Nice and return the old team mode

ComplaintsBoard
A
4:06 pm EDT

Miniclip payback issue

Hi Sir, Madam
I have old accout with 10 legendary cues but my payback is not good and so low when I play Berlin my payback is mostly 3.9m to 4m but my friends get a good payback. So please sir slove my problem. I don't want 100%payback but it least 60 to 70%.I have spent a lot of money and time on the game also.
I hoping that mini clip team will be lesson my crying.
I will be thankful.

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
A
7:33 am EDT

Miniclip 8 ball pool

I'm A huge 8ball pool fan & I regularly spent 2 to 3 hours. Till yesterday I have slightly above 320k coin on my 8ball pool account. When I login today, I got some warning massage which blamed me that I have used third party coin transaction... then I able to login my game & I noticed that more than 3lack coin just vanished ... now I have only 11k coin .
I want to assure you till date I haven't used any third party coin transaction on 8 ball pool.
Now, my earnest request is take some necessary steps to solve my problem & try to refund my coin in 8 ball pool as soon as possible. I hope you get back to me quickly & solve my problem. And let me know what should be my next step to get back to my coin.
I will wait for your positive response, if u failed to solve my problem, I assure you I will leave 8 ball pool for rest of my life.

Read full review of Miniclip
Hide full review
ComplaintsBoard
C
9:26 pm EDT

Miniclip 8 ball pool

My weekly coins balance changes from one amount to a other amount Wich results that my ranking changes from one place to another place in the day
One moment I'm on 11th place the next moment I'm on 9th place this can be very confusing please make sure that the club members can be sure Wich place in the club ranking they are situated
than it's clear

Read full review of Miniclip
Hide full review
ComplaintsBoard
D
5:11 am EDT

Miniclip 8 ball pool

I was just permanently banned on 8 ball pool for exploiting the game but I don't even exploit. I'll admit I have in the past but I haven't for awhile now. So I was just wondering is there anything I can do at all. I have now made a new account with another Facebook account and I already have a warning on that account as well. I don't understand is it because I'm really good or what?

Read full review of Miniclip
Hide full review
ComplaintsBoard
C
5:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip temporary ban still not lifted

I received a message a fair few weeks back warning me I had been abusing the game, I can fully understand why they have given me a temporary ban, due to passing coins between friends, but I will stress if I was aware of this matter I wouldn't have done so in the first place.. I knew no different and assumed this was okay to do so I could carry on and play without having to spend my own money.. Since giving this warning I haven't done it since and are very frustrated that this 'ban' hasn't been lifted as of yet... I enjoy competing in the league which I am now unable to do so and am very frustrated that although I am willing to spend my own money you still havent lifted this so called ban... Can I have an explanation please as to when or if this ban will be lifted or not..

Read full review of Miniclip
Hide full review
ComplaintsBoard
W
7:14 pm EDT

Miniclip 8 ball pool

I've been playing the game for a few years now as do enjoy the game but the last two weeks all my winnings are not showing up in the team winnings. I'm constantly on 0 and I have won 30-40 million coins I have tried leaving the team and going back but still nothing happens and I stay on zero. I thought it may change after week tournament but my score is still 0.
Thank you.

Read full review of Miniclip
Hide full review
ComplaintsBoard
M
6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool game

Till yesterday night I had 5-6 lac coins [protected]) and when I opened my game today you removed all my coins. If you cant give coins in this [censored]ing game then why dont you remove this game permanently... You always make excuses to ban an account even if someone is playing fairly.. If not then dont give extra coins how dare you remove all coins... I have a very good suggestion for you just stop all your games as you cant let anyone play and enjoy. How dare you remove my coins? You have no liability and responsibility towards players.. You dnt give reminders but directly remove coins what the hell is that... I dont know anything just credit my coins back to my account

Read full review of Miniclip
Hide full review
ComplaintsBoard
A
8:36 am EDT

Miniclip miniclip pool

St I want to say I like be this game. Yesterday I lost thousands of coins due to only receiving my coins back when winnning. Today game ok but when I went into my winnings as friends i've only got 39 there should be a few hundred, also I am from australia this say afghanistan have I been hacked, please rectify as i'm afraid to play now as you can see down the bottom in green is me.

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
S
3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip rigged gameplay and cheaters.

For this week, my club have been playing lots of Venice. What started out as an enjoyable experience, has turned very sour in the last day.

I'm averaging 1 break off every 4/5 games. Out of this breaks (and I always break the same, and have done for months and months), I either go in off, pot nothing but leave an easy table, or pot something but the everything up, leaving an incredibley difficult table.

My opponents on the other hand, seem to be smashing in 3+ balls every break and leaving a very easy table for themselves.

This surely isn't my imagination and isn't just a coincidence. I've got opponents potting shots that aren't even available that you would never go for. Some are using cheats, but seem to get away with it.

I've paid money out of my own pocket to play this week and I can assure you it will be the last time I pay any money of my own to this game.

Scott Markwell

Read full review of Miniclip
Hide full review
ComplaintsBoard
M
2:22 am EDT

Miniclip 8 ball pool app

Why the [censored] is there different things to do to gain more coins, but when you [censored]ing do them. They always show an error@!@ on a normal day I can order a net spend card easily... But this [censored], says when you download and send a card to yourself, you're supposed to get coins.. But everyone ive tried telld me an error occurs shen I try to finish.
If it not gonna honor those [censored]ing coins just say so so so I quitlookin [censored]in stupid in trying to get the [censored]ing coins

Read full review of Miniclip
Hide full review
ComplaintsBoard
S
3:14 pm EST

Miniclip mini clip 8 ball pool

I was charged 370 last month on Google play store. I cancelled my card. I received a new card, I am still being charged. I want a block put on my boyfriends phone. He is lying to me and still using my acct info on his phone. I have no way to get into his phone. I need you to block his phone number from ordering more games and accessories for the games. It's my checking account and he has nothing to do with it. Please help me. His phone number is [protected]. Please please block his phone, I can't afford this and he will just keep lying to me. I'm not even asking for a refund. Please block it. Thank you

Read full review of Miniclip
Hide full review
ComplaintsBoard
L
2:36 am EST

Miniclip 8 ball pool

It said that if you log in to Facebook you get 5 cash. I got upset when I spent a while making a Facebook account then logging in it said heres five cash for logging in but it never actually gave it to me.
My profile name is Luke. I'm level 15 and am at the top of my league. Please can I have my five cash. I have a total winnings of around 140000 at the moment but will increase soon
Thanks Miniclip

Read full review of Miniclip
Hide full review
ComplaintsBoard
J
5:54 pm EST

Miniclip 8 ball pool purchase

I purchased a pack that gave me 3 pool cash a day and 2 new ques for 7.99 a week. I would like to cancel that but I don't know how. The purchase was a good deal just not interested anymore. I've tried to look it up and figure out how I can unsubscribe for the purchase but have yet failed to do so. If there is anyway that y'all could reply and tell he how to unsubscribe for a purchase on your game that would be great.

Read full review of Miniclip
Hide full review
ComplaintsBoard
B
12:31 pm EST

Miniclip 8 pool

on Dec 31 2018 i won on Las Vegas 20, 000 and today i checked and it said I've not played a game yet. I ran the table with my break. And this is the 2nd time this has happen to me . I'd like my 10, 000 no 20, 000 in tokens refunded back to me. Thats not fair i pay to play and not getting my tokens when i win. I'm a daily player and enjoy playing if this issue can not be resolved then ill take my business somewhere else. I buy tokens when needed. Brenda Ballentine Correll my id is174-[protected] my email is [protected]@gmail.com

Read full review of Miniclip
Hide full review
ComplaintsBoard
B
11:10 am EST

Miniclip I just went from level 35 to 30. this is the 2nd time this has happened.

This is not the first time this has happened. My level just changed from 35 to 30, and the win percentage went down, too. Are you using outdated database backups? This is nonsense. People play to gain percentage points, levels and coins. Why bother when it can so easily be manipulated and reduced? Now, I've been at "Level 30" for months. Ridiculous. Please automate your DB backups so you'll have UPDATED files to restore from.

User: Buster's Human

Read full review of Miniclip
Hide full review
ComplaintsBoard
B
9:45 pm EST

Miniclip 8 ball pool

15th December, 3:25am, I have just been playing on 8 ball pool, and in the middle of a game in Jakarta, the app just closed on me and I lost 50, 000 coins because of it! It also did it earlier when I was playing the holiday win streak, I was up to 4 wind when it happened. I have purchased items and haven't had any problems until now. It seems to have happened since I upgraded and subscribed to pro membership, but I have unsubscribed now because of this. My e-mail address is brian.shaun.[protected]@gmail.com

Read full review of Miniclip
Hide full review
ComplaintsBoard
D
7:03 am EST

Miniclip 8 ball pool

Yesterday I purchased the $14:99 upgrade package on the King Q. I decided to upgrade it again. So today I put another $14:99 purchase down on the 2 piece upgrade of the King Q. It didn't say anything to warn me off. I received the other things in the package, but unfortunately I didn't get the upgrade again. I should want a refund with a full return of the 2 golden spin coins and anything else. Maybe it's just a glitch.You should have refused my payment or programmed it so I didn't see this offer again. I await your response As always your customer. Danny

Read full review of Miniclip
Update by Daniel Prestwich
Dec 09, 2018 11:07 am EST

A few days ago I purchased the $14:99 upgrade of the King Q. I noticed that it was offered again two days later. I looked at the pool Q stats and they were 2/4. So I figured another upgrade on the same King Q was available. I got greedy and purchased another upgrade. I didn't get it. So refund the purchase or upgrade the King Q again. I looked to see if it was a one time thing. I didn't see anything. I have had an immense amount of trouble contacting you. The password no. you sent doesn't work.So let's resolve this matter.
Thank you, Daniel [protected]

Update by Daniel Prestwich
Dec 09, 2018 11:09 am EST

It's been several days and all I have received is an email with a password number which didn't even work. I have left my 8 ball pool ID for you.
Thanks, Daniel

Hide full review
ComplaintsBoard
E
7:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool

User: Jose Manuel
Country: Puerto Rico
Level 125 (last checked)
Profile photo with sunglasses
ID: [protected]

In 8 Ball Pool, there is a user is cheating/hacking in 8 Ball Pool and constantly BOTHERING PEOPLE with friend requests and 'Play Me' requests. Please ban this pedophile [censored] from the community. We do not appreciate people like this. Thanks! :)

Read full review of Miniclip
Hide full review

Miniclip Reviews 0

Looks like Miniclip has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Miniclip, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Miniclip

Screenshot Miniclip
Miniclip is a popular online gaming platform that offers a wide range of games to its users. Established in 2001, Miniclip has become one of the most recognized names in the online gaming industry. The platform has a user-friendly interface that allows users to easily navigate through the website and find their favorite games.

One of the most notable features of Miniclip is its vast collection of games. The platform offers games in various categories, including action, sports, puzzle, strategy, and more. Users can easily find games that suit their interests and preferences. The platform also regularly updates its game library, ensuring that users always have new and exciting games to play.

Another great feature of Miniclip is its social aspect. Users can create an account and connect with other players from around the world. This allows for a more interactive gaming experience, as users can compete against each other and share their achievements.

Miniclip also offers mobile apps for both iOS and Android devices, allowing users to play their favorite games on the go. The mobile apps have the same user-friendly interface and vast game library as the website, making it easy for users to switch between devices.

Overall, Miniclip is a fantastic online gaming platform that offers a vast collection of games, a user-friendly interface, and a social aspect that enhances the gaming experience. It is no wonder that Miniclip has become one of the most popular online gaming platforms in the world.
How to file a complaint about Miniclip?

Here is a comprehensive guide on how to file a complaint or review about Miniclip on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Miniclip in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Miniclip. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about Miniclip on ComplaintsBoard.com.

Overview of Miniclip complaint handling

Miniclip reviews first appeared on Complaints Board on Jan 24, 2014. The latest review Miniclip pool game was posted on Mar 14, 2024. The latest complaint 8ball pool was resolved on Jan 05, 2023. Miniclip has an average consumer rating of 1 stars from 1929 reviews. Miniclip has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.1
1197 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Miniclip Contacts

  2. Miniclip phone numbers
    +41 327 225 919
    +41 327 225 919
    Click up if you have successfully reached Miniclip by calling +41 327 225 919 phone number 70 70 users reported that they have successfully reached Miniclip by calling +41 327 225 919 phone number Click down if you have unsuccessfully reached Miniclip by calling +41 327 225 919 phone number 44 44 users reported that they have UNsuccessfully reached Miniclip by calling +41 327 225 919 phone number
  3. Miniclip emails
  4. Miniclip address
    Case Postale 2671, Neuchâtel, 2001, Switzerland
  5. Miniclip social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2024
  7. View all Miniclip contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.