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4.4 16 Reviews 289 Complaints
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Miniclip Complaints 289

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G
1:13 am EST

Miniclip 8 Ball

My account must be hacked or something is wrong with it due to the fact that when I played as a guest, I played at least 50 or 60 games with random people and won every single one. Then I went into my Facebook account so I can see if I had any money and now that I'm older and wiser. I lose 6 games straight. Even when I was about to win the games shuts down and the I'm short 1000 coins. I don't know what else to say because I stopped playing because of this in the beginning and started playing again just for fun but it's not fun when you get f'ed in the a every time I switch to my Facebook account. I'm done with this game. It's a waste of time.

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10:06 am EST
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Miniclip 8 ball pool iOS app

I am very annoyed that every time I play a game no matter how much I am competing for if I win or loose at least £5000 is being taken from my account. Why have a paid for a membership to earn extra things if my rewards are just being taken away for now reason!

Desired outcome: I would like all my coins returned and the problem to be fixed

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8:08 pm EST
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Miniclip Eightball pool

January 2, 2022
To Whom It May Concern at Miniclip:
I am bringing this to your attention.

Number 37, Lucky Lockdown Club: Raedah (unique ID: [protected])

They have been raiding "Team Trump", and probably others, for weeks now. I don't know how they do it but they sneak in at the very last minute on Sunday night/Monday morning and steal first place. They are not even on the team trump roster. They have been doing this for weeks now.
I am an officer in this club and I have seen other people do this in the past to us but they were on our roster and I was able to kick them out of the club. That is not the case here.
These people need to be banned from the Miniclip pool site and any other Miniclip games they may steal their way up on.

Sincerely,

unique ID: [protected] - 3
Danny Mack

[protected]@Gmail.com

Desired outcome: Offender Banned from site

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Update by Chico1947
Jan 02, 2022 8:10 pm EST

Number 37, Lucky Lockdown Club: Raedah (unique ID: [protected])

They have been raiding "Team Trump", and probably others, for weeks now. I don't know how they do it but they sneak in at the very last minute on Sunday night/Monday morning and steal first place. They are not even on the team trump roster. They have been doing this for weeks now.
I am an officer in this club and I have seen other people do this in the past to us but they were on our roster and I was able to kick them out of the club. That is not the case here.
These people need to be banned from the Miniclip pool site and any other Miniclip games they may steal their way up on.

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Bigalz28
US
Jan 06, 2022 6:00 am EST

The game is from out of country u can figure the rest

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M
6:16 pm EST
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Miniclip 8 ball pool

You need to fix matchmaking... I am always put in games with people over 100 levels above me. How is that fair. It has put me off the game and ruined the whole experience for me.

Desired outcome: Fix the bull

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David Morgan
US
Sep 14, 2022 10:14 pm EDT

Horrible customer service. I complained about cheating going on. I lost 18 games in a row to bots.

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3:57 pm EDT
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Miniclip Bowling King Game

Hi I'm Annemarie Conrod and I've been playing bowling king for eight years now. Lately the ball isn't controlled by me as it was initially….it goes to the right gutter or left gutter and I end up losing.
Why is this happening and can you fix it!
Thank you.

Desired outcome: Stop the ball from automatically going in the gutter

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R
5:39 am EST

Miniclip Pool

I've been a member for several years now and can't believe you took all my coins.I had almost 23 billion in coins and now I have 1 million. If you think I'm starting over now give me a break. I put a lot of time and money building my coins and I'm not a cheater. I have 2 accounts and practice on my own. [protected] is my ID. Please respond.

Desired outcome: Give me my coins back

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9:28 pm EST

Miniclip 8 ball [protected]@yahoo.com

Playing SanFrancisco Tournament and got message that u R updating game. I am then rerouted midshot—I then see the AppStore 8 ball poll info screen. I click the open prompt and end up watching my shot finish. Whenever see this a few times I am suddenly kicked out of the tournament. Played others w/lags during shots who are winning suddenly "quit" during tournaments and bet they have same problem. I have seen that 2 times since I started keeping track today. I know you owe me for 3 games that I payed $4 to advance to 2 round in. Bet there are plenty more with same problems. I recommend fixing it ASAP!

Desired outcome: Refund 3 $4 buy SanFran buys and fix!

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N
5:05 pm EST

Miniclip App for Samsung galaxy

I was playing the game on the app on Samsung galaxy and the game shut down without warning during my shot in a tournament game. I got the app back up and running and it was fine until my shot when once again the app just shut down. Obviously I ended up losing this game and the 250 coins it cost to play in the tournament. This was a game I was comfortably winning in the semi-final too. I want my coins refunded and an explanation why the app shut down during my turns.

Desired outcome: Refund of 250 coins

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J
2:13 pm EST

Miniclip Minufootball

This company fail to inform properly its users about how engines, scripts are rigged. They lure, deceive, false advertise their game. In-game purchases won't change anything in the game since engines are made to have you face way higher overall teams. They do not inform users in their conditions of use about their doings. Engines are unbalanced on purpose to have users face +100 overall at least once you win 2 games in a row. All this obviously to have users paying for better cards, that will fade after time and prove to be totally pointless since the engines are rigged and the opponent will always face a better team. Unacceptable commercial practices. This company should be sued.

Desired outcome: Lawsuit

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9:41 pm EST

Miniclip 8 Ball pool pro club

I love playing Venice but 8 out off 10 people use an app that's take all the game out of it are they allowed in the pro club I like paying and playing in the pro club every week but these people with these game app make it a waste of time if they are allowed in the pro club please respond to me at [protected]@gmail.com

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8:19 am EST

Miniclip 8 Ball pool

Yesterday I had 88+ million coins and I've just logged in to find I only have 22 million how ever i decided to play a 10 million game and I didn't even get to play as I lost connection and now I only have 11 million i would like all my coins back and maybe a free gift for my inconvenience . P.s how long does it usually take for you to resolve this matter

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Bigalz28
US
Jan 06, 2022 6:04 am EST

Yea today balls jump over other balls the devs on this game should be removed from apple play store and there on Facebook now let’s just say that there is a lot of game hacks from Facebook

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MIGUEL GUATEMALA
US
Dec 28, 2021 9:18 pm EST

They never gonna a fix anything .

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A
10:39 am EDT

Miniclip Minclip game bowling King

This is 2 times lost 1/2 of my points by 550000 this is the issue also can't sign in with Fb since you messed up my account on 5/12/21 my game was bowling king 55 44 I have been trying to reach fb on several occasions to get both this account but my fb account where I had 231 friends now no way to reach them I have lost my pictures and memories. Now have lost several accounts you deactivated my account I lose again

Desired outcome: Fix both accounts

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Standley
Toccoa, US
Nov 27, 2021 1:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip has banned me for no reason and I've seen other people be able to move their pool ball to make a shot when it was blocked in with no shot possibly and they used a excuse that I was Cheating or using a 3 party and I do not have a clue what they are talking about a 3rd party this site is very dishonest with no right to accuse no one for they are stealing from the people and getting rich doing this ..I'm very disappointed.😠😬😡

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Isaac Pula
Victoria Melbourne, AU
Nov 14, 2021 11:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I Bought worth of $400.00 Austrailian Dollor and i Recieved 32, 000000 coins then i started playing nearly Hundred Games in Different Games i never win not even One Game very [censored]en Unfair is this a [censored]en Scam or what then I rang their Customer Service no one Answer Come On Miniclip

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A
4:05 pm EDT

Miniclip Golf Strike

Every other game I have really spent time and money on has had this feature. On Golf Strike if I drop from the game server, that's it, my 10, 000 coins (or more) are gone. Please add the above requested reimbursement coins to my game account or I'm gone. I will delete all mini clip games from my iPhone 12 Pro and leave bad reviews on the way out the door. I don't need instructions about my WiFi, I need a reimbursement, and I need you guys to fix your apps to allow for reconnection.

Desired outcome: Game coin reimbursement

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3:50 am EDT

Miniclip unique id: [protected] leader boards no counting from last 1 week

unique id: [protected] leader boards no counting from last 1 week

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S
1:23 am EDT

Miniclip 8 ball pool

It's getting really difficult to wanna play this game anymore. I play morning till night every day and spend a lot of money on your game. But lately it's been getting to the point where I'm gonna delete it. It's disconnecting in the middle of games and letting the other player win. After I've one a game and clearly potted the black and it's then froze gone back to the game.and the other person then wins and now a new one is im potting the right balls in the right pocket and it's them telling me I've potted the wrong ball. This had cost me millions of coins over the past few weeks. I will refuse to play if this continues. It's a good game but the algorithms you use clearly aren't working. Your basically cheating me out of my money. I'd like a response please or I will go higher. Game.or not I don't spend money to be ripped off.

Desired outcome: Some kind of explanation. Maybe a goodwill gesture seeing as I've lost millions because of you.

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A
9:13 pm EDT

Miniclip Golf Strike

I am an avid player of Miniclip games, and I don't mind spending money to upgrade my player and other features on your games, on a regular basis. What I do mind is being dropped from a game's server due to little fault of my own and losing game coins. This happened to me on Golf Strike last week numerous times in consecutive 10, 000 coin entry fee five player matches. I already logged a complaint, I thought, but it wasn't thru this portal and I am assuming that's why I have heard or seen anything from my request.
My player ID is Guest_1233268. I have never requested free/reimbursement coins for Golf Strike, but I am now. I believe I am owed between 60, 000 and 80, 000 coins. Please consider this request.
Andrew Arms

Desired outcome: 70,000 game coins for Golf Strike

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Patrick Will
US
Mar 21, 2022 12:53 pm EDT

I certainly enjoy the Golf Strike game, but being dropped from play EVERY DAY and losing precious game coins is frustrating. I thought it was a my modem issue but now I see that being dropped during matches is not an isolated problem. I too would like reimbursement. I’ve spent hundreds of dollars to enhance my enjoyment of the game and I watch many advertising videos every day which I’m assuming results in cash revenue for the app producers. Golf Strike can determine what an appropriate reimbursement is fair. Please respond.

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S
6:47 pm EDT

Miniclip Email customer service

a few days ago I sent an email with a game pack suggestion like yall are constantly asking us to do and the person that replied immediately dismissed it and treated it like it was a game error, I responded askin what the [censored] they were talkin bout and to read properly, all corresponding emails from her was full of disrespect while demanding I give them unquestionable respect, completely ignorin everythin I was sayin and never once aknowledged her mistake or apologized for it, that is extremely disrespectful insulting and contradictory to all the [censored] she kept spewin. and I repeatedly told her that she needed to stop bein diarespectful to me and actually listen to what I was tryin to tell her [censored]. at one point I told her to NEVER email me again for ANY reason or I would report her for harrassment and she [censored]in emailed me again continuin to [censored] bout respect while refusing to be respectful herself. this is unnacceptable and she at LEAST needs reprimanded, she should not be in cusomer service if she is gunna refuse to use her basic reading skills treat people the way she has treated me straight from the beginning. I will NEVER play any of your companies games EVER again and will encourage others to not play as well, it is disgusting and shameful that a company would have employees that behave the way she has and continue to harrass people after they have told her to stop emailing them which by the way is harrassment and ILLEGAL, once someone says to stop contacting them all following contact is harrassment and a chargeable offense

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J
7:54 pm EDT

Miniclip Golfing

Hello, I have been playing Golf for a long time. Now when I get on to play they are taking all my coins and rubies. I have lost a lot of money, I have to click the game I want and wait. The original screen pops up, I have to hit play 2 or 3 times so I can play and it's not just me, my husband and I play together often and it does it to him as well. I don't want to stop playing, but my coins go fast when I have to click it 2 or 3 times. How can you Help?! Very frustrated! Thanks JoAnn

Desired outcome: Give me my coins back so I can play

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4:26 am EDT

Miniclip 8ballpo

There is this cheater how does not wait not even one second to when his time starts to make trick shots with every ball literally

Desired outcome: Ban him maybe? The [censored]?

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Z
11:13 pm EST

Miniclip I have a complaint about 8 ball pool.

In 8 ball pool, many users / players use cheat that causes users untrust 8 ball pool. Im shearing photo. Please check this user out and block these kind 9f users.

Thanx
Zia Alam

Desired outcome: [protected]@gmail.com

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About Miniclip

Screenshot Miniclip
Miniclip is a popular online gaming platform that offers a wide range of games to its users. Established in 2001, Miniclip has become one of the most recognized names in the online gaming industry. The platform has a user-friendly interface that allows users to easily navigate through the website and find their favorite games.

One of the most notable features of Miniclip is its vast collection of games. The platform offers games in various categories, including action, sports, puzzle, strategy, and more. Users can easily find games that suit their interests and preferences. The platform also regularly updates its game library, ensuring that users always have new and exciting games to play.

Another great feature of Miniclip is its social aspect. Users can create an account and connect with other players from around the world. This allows for a more interactive gaming experience, as users can compete against each other and share their achievements.

Miniclip also offers mobile apps for both iOS and Android devices, allowing users to play their favorite games on the go. The mobile apps have the same user-friendly interface and vast game library as the website, making it easy for users to switch between devices.

Overall, Miniclip is a fantastic online gaming platform that offers a vast collection of games, a user-friendly interface, and a social aspect that enhances the gaming experience. It is no wonder that Miniclip has become one of the most popular online gaming platforms in the world.
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- Summarize the main issue you have with Miniclip in the 'Complaint Title' section.

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- Provide detailed information about your experience with Miniclip. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

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Overview of Miniclip complaint handling

Miniclip reviews first appeared on Complaints Board on Jan 24, 2014. The latest review Miniclip pool game was posted on Mar 14, 2024. The latest complaint 8ball pool was resolved on Jan 05, 2023. Miniclip has an average consumer rating of 1 stars from 1929 reviews. Miniclip has resolved 1 complaints.
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  1. Miniclip Contacts

  2. Miniclip phone numbers
    +41 327 225 919
    +41 327 225 919
    Click up if you have successfully reached Miniclip by calling +41 327 225 919 phone number 70 70 users reported that they have successfully reached Miniclip by calling +41 327 225 919 phone number Click down if you have unsuccessfully reached Miniclip by calling +41 327 225 919 phone number 44 44 users reported that they have UNsuccessfully reached Miniclip by calling +41 327 225 919 phone number
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    Case Postale 2671, Neuchâtel, 2001, Switzerland
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    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2024

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