Menu
For Business Write a review File a complaint
Miniclip Customer Service Phone, Email, Contacts

Miniclip
Reviews and Complaints

miniclip.com

Learn how the rating is calculated

4.4 16 Reviews 289 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Miniclip Complaints 289

ComplaintsBoard
R
3:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8 ball pool

Sir
I was just joy my game.i don't know what happen when i reopen my game suddenly show a notification "third party app all" than my all coin went 😕😭😭😭😭
I was gain all of my hard work and times i need my coins again please help me i beg for you please please please please please

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
A
12:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Payment method

I bought pool pass but got paid pool pass not collected

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
Z
7:46 am EDT

Miniclip Request to add country cue in 8 Ball Pool

Dear Team,

I have been playing 8 ball pool for the last 3 years. During the period of 3 years, I found the game to be very interesting. I am from Kathmandu, Nepal and I have reached a good level in this game. I am satisfied with the overall factors of the game. However I am not satisfied with one thing: there is no option for Nepal's cue in the list of country cues. Myself and all other players from Nepal will be glad if the team manages to add a new cue with the Nepal's flag.

Hope for your positive responses.

Desired outcome: I hope my inquiry will be implemented as soon as possible from the team. 

Read full review of Miniclip
Hide full review
ComplaintsBoard
P
6:07 am EDT

Miniclip Unauthorized charges

I have had 2 unauthorized charges. 1 for $2.11 and 1 for $5.85
I understand people have had this problem.
What can be done?
[protected]@Gmail.com

Read full review of Miniclip
Hide full review
ComplaintsBoard
D
3:39 am EDT

Miniclip Charged me 7 times instead of 1 buying pool pass

I was trying to buy the pool pass and it kept giving me error, so I tried couple of times and it didn't work. At the end it end up charging me 7 times. I would like a full refund

Read full review of Miniclip
Hide full review
ComplaintsBoard
P
6:49 am EDT

Miniclip 8ball pool

It happens on several occasions when playing 50M coin games the opponent was a ghost (hacked account) with unbelievable pool skills. Impossible to win, never got a turn. This is a known phenomenon within Miniclip, Miniclip confirmed this after I filed a complaint with them. I requested compensation for my lost points as consequential damages of their badly protected app. This was rejected, did not agree is I have spent money on coins through purchases in the app. This is theft and should be reported.

Read full review of Miniclip
Hide full review
ComplaintsBoard
T
12:31 pm EDT

Miniclip 8 ball pool

I know it's just a game but it's so frustrating it makes my balls tingle it doesn't matter how much screwback you put on 9/10 it end up in off and don't get me started on the golden shot are you trying to lead us to believe that the average amount of times the ball ends up within the 3 rings is an accurate account of the shots you play I don't mind just admit you cheat and don't treat us like fools

Desired outcome: Reply

Read full review of Miniclip
Hide full review
ComplaintsBoard
J
9:43 pm EDT

Miniclip My account

So a few minutes ago I let my little sister use my phone to try out 8 ball pool for the first time and she switched my account and I can't get it back unless you guys do it somehow. Before I gave her my phone I logged out and she must have clicked log into Facebook for 5$ and proceeded to click switch permanently can you guys pleas help me get it back I've had that 8 ball pool account for over 5 years and it's all gone.

(Facebook linked is Jaspe Santiago)

Desired outcome: To get my old account back

Read full review of Miniclip and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
S
S
Sahil Kalvat
US
Send a message
Jun 13, 2021 2:14 am EDT

My account banned

S
S
Simardeepsingh Sammy
US
Send a message
Jun 06, 2021 3:33 am EDT

Please I’d vapas

ComplaintsBoard
D
10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip About chetto hacker

In sri lankan league club name All Black using chetto hack to win league .Please do something you can to stop that hackers. In submit section i attached screen shots about there club and chetto hacker's game ID. Make your kind attention to stop that . Thank you.

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
M
12:24 am EDT

Miniclip About my 8 ball pool game account

My account [protected]) is banned due to use of aim master app in the game. I really don't know that the use of aim master app is not allowed in the game. I really feel guilty on the use of aim master app and to cheat others in the game but I don't know that this app is not allowed. I assure you that I never use this app again in the game. Please unbanned my account. I am really thankful to you for this kindness. Please unbanned my account because I really working hard on my account to become a big player of this game. Yesterday (May.04.2021) I see this app on play store and I use it first time in the game at yesterday (May.04.2021) And use this second time today (May.05.2021). And when today I use this. The game telle that your account is banned. Please Please unbanned my account. Thank you.

Read full review of Miniclip and 4 comments
Hide full review
4 comments
Add a comment
L
L
Luke Pollard
US
Send a message
May 10, 2021 6:51 am EDT

[censored], you're all cheating scum coz ya crap at the game. Spoiling it for the genuine players and miniclip don't do nowt about it! If I could get all you hackers and cheats in 1 room...if only. Crying now ya accounts banned...hopefully banned for life. Try playing it for 9 yr and building coins up to then be cheating out of millions by selfish gits who have to cheat coz they can't play...wankers

Y
Y
Yashbansalyash
Delhi, IN
Send a message
May 05, 2021 9:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi
My account is also banned
Plz help
I will never do it again
Srry
Plz

Y
Y
Yashbansalyash
Delhi, IN
Send a message
May 05, 2021 9:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Plz reply me

L
L
Luke Pollard
US
Send a message
May 10, 2021 6:52 am EDT

[censored]...scum, the lot of ya

ComplaintsBoard
A
7:18 pm EDT

Miniclip Service

Hi I am an 8ball pool player since this game has started and I always enjoy this game but I also have some problems lately I was playing on the 500k coins tble out of sudden I lose internet for no reason I thought it was my internet problem I passed on that but today I was playing on the 2.5k table I experienced the same problem now that made me hate the game after I noticed that this problem its caused by ur users or ur stupid technic to make people lose their money so I kindly ask you to return my money back cause that is so silly after spending time and internet money on your silly game please be responsible other wise ill do it in a law way
Thanks
Ashraf arzouni
Email:[protected]@hotmail.com

Read full review of Miniclip
Hide full review
ComplaintsBoard
D
12:18 pm EDT

Miniclip 8 pool cheaters

I'm tired of people using a shot hack. I just played a game in Berlin Platz and every shot the opponent made was a ridiculous bank shot where most times the hit their ball but the balls ricochet until one of theirs falls in. EVERY SHOT. Down to the 8 ball laying flat against the end rail with the cue ball on the same rail... cue ball is banked 3 times and catches the 8 ball perfectly on the side and sends it into the corner called! These people are clearly using a cheat!

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
M
7:14 pm EDT

Miniclip After buying ramadan bundle but now get into the account

Sir today I had paid 68 rupees. &68 rupees again for ramadan bundle bur still not get that, but transaction completed to your server upi

Sir my upi id is [protected]@upi
My account [protected]@gmail.com
Sir please help to to get over this...

Desired outcome: I thought it workes and i get all the benifita of ramadan bundle but i didn't get that

Read full review of Miniclip
View 0 more photos
Hide full review
ComplaintsBoard
B
8:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip 8ball pool

I rarely get to actually play a game these days.
After logging in, the connection is dropped.
On the rare occasion that I actually get to play a game, it's not unusual to be dropped, losing time, or the game.
I have a coin balance of over 11 million, and have had an account for years.
It's really frustrating to wait after logging in, only to be dropped numerous times!

Read full review of Miniclip
Hide full review
ComplaintsBoard
K
5:02 pm EDT

Miniclip 8 ball pool

I had 15 million coins taken from my bank on 21/04/21. The in game betting will show that no wagers were made of that size. My id is [protected]—2 they went missing after playing my first session, then after logging back in I discovered them gone. The biggest bet I have done was 5 million on the Paris table which I won.

Desired outcome: Refund what was taken

Read full review of Miniclip and 2 comments
Hide full review
2 comments
Add a comment
H
H
Huud Ridendagoldwing
US
Send a message
Aug 20, 2022 4:31 am EDT

between the bots and the extension cheat it miniclip 8 ball is not worth playing for a company to allow this to go on tell you something about the company itself

D
D
David Morgan
US
Send a message
Sep 14, 2022 10:21 pm EDT

I've complained and they've done nothing. I contacted the bbb. Screw them corporate [censored]'s

ComplaintsBoard
I
12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Taking coins

I have been hacked for over a year. I use different names to hid from being attack by the hacker. He has played my game of pool had me named. Now has had 4 million in coins taking from me. Have not done anything wrong. I'm just an 8 ball pool lover. This is a new phone and number. The other phone hacker lock it and hack boost mobile computers and erase me. IMEI is the only way they knew it was me. Amadeus Collymore

Desired outcome: My coins back plus some for being wrongfully acused

Read full review of Miniclip
Hide full review
ComplaintsBoard
J
5:03 am EDT

Miniclip Issue with order 22620258

My 8 ball pool account is being hacked and scammed someone from India is hacking my account I want to no one using my account the cash is missing and some coins aswell my 8 ball pool account number is [protected] I want it to stop going in my account my email address is [protected]@hotmail.com
My 8 ball pool is linked with my Facebook I need your help from stop hacking getting in my account its from India

Read full review of Miniclip
Hide full review
ComplaintsBoard
G
6:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Golf battle

Keeps crashing and taking my coins. Always at the most opportune time. I want all my lost coins back. Let's you start a game and pay for it, then crashes just after the start and does not return them.

Desired outcome: I want my coins back.

Read full review of Miniclip
Hide full review
ComplaintsBoard
S
12:19 pm EDT

Miniclip Golf Battle

While playing golf battle over the last few days i have tried to play a game and coins takin from my account but game never played and lost the coins happened twice in a row today losing 6900 coins and yesterday 5000 coins why is this happening, connected to internet and no issues with my device name stephen creevey email [protected]@live.ie

Desired outcome: Coins reimbursed please

Read full review of Miniclip
Hide full review
ComplaintsBoard
G
12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Miniclip Mini Football

So I'm playing The Legend Cup. I won the semifinal and at the screen where it's side by side of ur opponent with the Winner and tells you ur prize. It froze! I kept tapping and nothing, Wouldn't let me go to the Final! So I spent 100, 000 coins for nothing. What are you going to do about it? I took a screenshot too! I won! 3-0. Please help me!

Desired outcome: Give me the 100,000 coins back!! Or Give me the diomands to enter the Legends Cup again!!

Read full review of Miniclip
View 0 more photos
Hide full review

Miniclip Reviews 0

Looks like Miniclip has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Miniclip, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Miniclip

Screenshot Miniclip
Miniclip is a popular online gaming platform that offers a wide range of games to its users. Established in 2001, Miniclip has become one of the most recognized names in the online gaming industry. The platform has a user-friendly interface that allows users to easily navigate through the website and find their favorite games.

One of the most notable features of Miniclip is its vast collection of games. The platform offers games in various categories, including action, sports, puzzle, strategy, and more. Users can easily find games that suit their interests and preferences. The platform also regularly updates its game library, ensuring that users always have new and exciting games to play.

Another great feature of Miniclip is its social aspect. Users can create an account and connect with other players from around the world. This allows for a more interactive gaming experience, as users can compete against each other and share their achievements.

Miniclip also offers mobile apps for both iOS and Android devices, allowing users to play their favorite games on the go. The mobile apps have the same user-friendly interface and vast game library as the website, making it easy for users to switch between devices.

Overall, Miniclip is a fantastic online gaming platform that offers a vast collection of games, a user-friendly interface, and a social aspect that enhances the gaming experience. It is no wonder that Miniclip has become one of the most popular online gaming platforms in the world.
How to file a complaint about Miniclip?

Here is a comprehensive guide on how to file a complaint or review about Miniclip on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Miniclip in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Miniclip. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about Miniclip on ComplaintsBoard.com.

Overview of Miniclip complaint handling

Miniclip reviews first appeared on Complaints Board on Jan 24, 2014. The latest review Miniclip pool game was posted on Mar 14, 2024. The latest complaint 8ball pool was resolved on Jan 05, 2023. Miniclip has an average consumer rating of 1 stars from 1929 reviews. Miniclip has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.1
1197 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Miniclip Contacts

  2. Miniclip phone numbers
    +41 327 225 919
    +41 327 225 919
    Click up if you have successfully reached Miniclip by calling +41 327 225 919 phone number 70 70 users reported that they have successfully reached Miniclip by calling +41 327 225 919 phone number Click down if you have unsuccessfully reached Miniclip by calling +41 327 225 919 phone number 44 44 users reported that they have UNsuccessfully reached Miniclip by calling +41 327 225 919 phone number
  3. Miniclip emails
  4. Miniclip address
    Case Postale 2671, Neuchâtel, 2001, Switzerland
  5. Miniclip social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 14, 2024
  7. View all Miniclip contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.