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Modo Casino
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Modo Casino
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Modo Casino
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modo.us

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4.6 1 Review 21 Complaints
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Modo Casino has claimed their business profile
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Modo Casino Complaints 21

Resolved “Modo.us redemption ” Resolved “Account Blocked Modo.us” Resolved “Change/edit profile info” Resolved “Sweepstakes coins disappeared from my...” Resolved “Game issue, winnings never deposited into...” Resolved “Modo Casino Black Jack” Resolved “Waste of time” Resolved “Redemption” Resolved “Redemption ” Resolved “My account ”

How responsive is Modo Casino's customer service?

20 Resolved
1 Unresolved

Total complaints: 21

Resolved complaints: 20 (95%)

Unresolved complaints: 1 (5%)

Almost perfect! 👌
We are absolutely confident that Modo Casino puts in a lot of effort when addressing their customers' complaints. Rest assured that your concerns will not go unanswered. Yes, there are still some things to improve (a little) and we would recommend Modo Casino to respond to complaints as soon as they appear on our website, but overall, we're quite satisfied with their efforts! 👍
How is Modo Casino’s rated by gamblers?

Modo Casino’s earns a 4.6-star rating from 22 reviews, showing that the majority of gamblers are exceptionally satisfied with gaming experience.

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8:54 pm EDT
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Modo Casino Redemption of money

I deposited money at modo casino and won 125$ I can't claim without a utility in my name. I lease a apartment and utilities are paid for I don't have a utility bill to verify my identity. I submitted all other documents that all have my address on them the same. How can I verify my identity to get my money

Desired outcome: To put the money$125.00) on the account provided

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Modo Casino representative's response
Feb 23, 2024 12:53 pm EST
Modo Casino customer support contacts
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modo.us

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Hi Brad,

We understand your frustration. Please reach out to our customer support team at support@modo.us. They'll assist you in finding a suitable solution for verifying your identity and claiming your winnings.
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About Modo Casino

Screenshot Modo Casino
Modo Casino, a leading online gambling platform, offers a wide range of exciting casino games and betting options. With a user-friendly interface and seamless gaming experience, Modo Casino ensures that players can enjoy their favorite games anytime, anywhere. From classic table games like blackjack and roulette to popular slot machines and live dealer games, Modo Casino caters to all types of players. Additionally, the platform provides secure payment options and reliable customer support, ensuring a safe and enjoyable gambling experience. Join Modo Casino today and immerse yourself in the thrilling world of online gambling.

Overview of Modo Casino complaint handling

Modo Casino reviews first appeared on Complaints Board on Oct 17, 2023. The latest review Log in was posted on Apr 6, 2025. The latest complaint Modo.us redemption was resolved on May 06, 2024. Modo Casino has an average consumer rating of 5 stars from 22 reviews. Modo Casino has resolved 20 complaints.
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  4. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 10, 2025
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Modo Casino Category
Modo Casino is ranked 29 among 92 companies in the Gambling category
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Most discussed complaints

The modo.us
2
(opinions to this review)
 Modo.us redemption
1
(opinions to this review)
 Game issue, winnings never deposited into my account
1
(opinions to this review)
 My redemption
1
(opinions to this review)

Recent comments about Modo Casino company

The modo.us
2
Hi Kimberly, We appreciate your feedback and understand your...
 My redemption
7
So I’ve had multiple redemptions from this place which all was paid...
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