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CB Fast Food Chains Moe's Southwest Grill burrito, burrito bowl, burrito bowl, salad (4 meals)
Moe's Southwest Grill

Moe's Southwest Grill review: burrito, burrito bowl, burrito bowl, salad (4 meals)

A
Author of the review
2:25 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Hello:

I just ordered $60 worth of food (4 lunch meals) through DoorDash and EVERY SINGLE MEAL WAS WRONG!

1) The salad did not have any chicken on it and it was missing pico as well.
2) The burrito did not have guacamole like it was supposed to, but the rest of the meals requested with guacamole had it. There were also parts of olives in it and I'm allergic, so I had to throw out my entire meal and could not eat anything.
3) The bowl was missing chicken, lettuce, and olives.
4) The second bowl was missing corn and guacamole.

When I called the location, the manager told me that all he could do was have me come into the location after work to show me the camera's and compare the order against the ingredients put into each item. I do not have time or energy to do this. He also said that the Door Dash driver may have adjusted the meals, which is absolutely ridiculous because all of the meals were secure.

I would like a refund of these meals ASAP please.

Thank you,
Alyssa Steinmann
[protected]
Alyssa.[protected]@mrm-mccann.com

Update by Alyssa ST
Jul 30, 2019 2:34 pm EDT

I just ordered $60 worth of food (4 lunch meals) through DoorDash and EVERY SINGLE MEAL WAS WRONG!

1) The salad did not have any chicken on it and it was missing pico as well.
2) The burrito did not have guacamole like it was supposed to, but the rest of the meals requested with guacamole had it. There were also parts of olives in it and I'm allergic, so I had to throw out my entire meal and could not eat anything.
3) The bowl was missing chicken, lettuce, and olives.
4) The second bowl was missing corn and guacamole.

When I called the location, the manager told me that all he could do was have me come into the location after work to show me the camera's and compare the order against the ingredients put into each item. I do not have time or energy to do this. He also said that the Door Dash driver may have adjusted the meals, which is absolutely ridiculous because all of the meals were secure.

I would like a refund of these meals ASAP please.

Resolved

Resolved

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  1. Moe's Southwest Grill Contacts

  2. Moe's Southwest Grill phone numbers
    +1 (877) 663-7411
    +1 (877) 663-7411
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  3. Moe's Southwest Grill emails
  4. Moe's Southwest Grill address
    5620 Glenridge Drive NE, Atlanta, Florida, 30342, United States
  5. Moe's Southwest Grill social media
  6. Andrew
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    Nov 21, 2024
Moe's Southwest Grill Category
Moe's Southwest Grill is ranked 29 among 60 companies in the Fast Food Chains category