Moe's Southwest Grill
Reviews and Complaints

Moe's Southwest Grill employee

On 12/22/19 between the hours of 7-8 I went to Moe's for a burrito. A younger white male was handling the food with his nose dripping. Also, he was grabbing his crotch. I explained I did not want the food. I reached out to the manager after getting in my car and she said she would handle it. That is truly unacceptable to be handling someone's food.

Moe's Southwest Grill supervisor millie at plant city ‘s location. calling me”cracker”

Around 8pm Millie came to back where I was working (dishes) and placed the long white board behind me that fell and hit my left leg (calf). Millie never said sorry and said to me " it fell (the borad), if I wanted to hit you I will hit you wit my hand". In pain I responded "dan man that hurt". She left and went back to the front of the store and the racial...

Moe's Southwest Grill Broken app

Your app has been broken for two weeks!!! We went to the garden city location on 12/17, and 12/23. Both times, we could not get points for our visit!! There was a sign saying the app is broken. I have written to the moe's app four times, and have been ignored!!! I know many many customers are having the same shameful experience!! Why don't you respond to...

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Moe's Southwest Grill inaccurate order

I paid extra for queso in my items and to make my entrees meals with queso on the side. I have never had a problem with accuracy from a Moe's. I drove all the way home (25 minutes) just to find the items that pretty much make a meal for me weren't there for two out of three items. Too far to drive all the way there and back again. Normally I wouldn't have cared but when you pay extra for something you expect it to be there.

Moe's Southwest Grill catering

I had a catering order schedule for pickup today 12/20 between 10:30-10:45. My daughter arrived at 10:30 to find the restaurant closed and the door locked. She could see the employees moving around inside and knocked on the door. No one answered or acknowledged her. She returned to her car to wait for 15 minutes and again approached the restaurant at 10:45...

Moe's Southwest Grill chicken and beef tacos and a stack

I visited your location in Waterford ct last night, December 14. I have always loved Moes and any food I have ever ordered but this time I was highly disappointed with the food the service and general experience. I spent over $24 for a meal that was less than what I had expected. My dinner partner also said the same. The chicken was fatty, they didn't have...

Moe's Southwest Grill general manager

I have eaten there for 3rd and last time. I have never expierenced such a awful customer service. The women who interduced herself as Zoe the manager was the worst manager I have ever met. She was all over the place and couldn't sit still as I was talking to her also there was a destinct smell of alcohol coming from her. Tried to call and speak with the...

Moe's Southwest Grill foreign object in food

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Moe's Southwest Grill burritos and service

Moe's Southwest Grill employee theft

Moe's have a employee by the name of Shenika Henry you has been stealing money from the register and giving away food for her drug habit she is a crack head have her drug tested and ask the manager on both shifts has money been coming up short and have credit card receipt been missing I want to remain anonymous because I work with her she has been taking money for quite a while.

Moe's Southwest Grill lack of product

Moe's Southwest Grill everything

Employees were on their phones and didn't acknowledge us walking in and took their time to greet us. Without hair nets. And was leaning around doing nothing in between taking orders. Very slow and the rest rooms were disgusting soap dispenser was broke and toilets and sinks were absolutely sickening. Soda machines were terrible and condiments were not...

Moe's Southwest Grill close talker chicken salad with extra meat

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Moe's Southwest Grill general manager customer service

It is 11/13/19 6:57 pm in south euclid ohio. I have just left moes livid. The general manager was horrible, disrespectful, and tried to use his "privilege" card to treat me like [censored]. I was placing an order for my wife who was on the phone letting me know what she wanted. I realized I had ordered her a bowl instead of wrap. I politely asked if he could just...

Moe's Southwest Grill your website to register for $2.00 off next visit

I was trying to finish the survey but your website timed out before I got a code or could write how pleasant all of the employee's that was working today at Store 295 when I went in for lunch with my husband at 11:49 am. Everyone had a smile and was so very polite and friendly. Keep up the great job!!! You do not find a lot of these qualities in the work force when serving customers. LOU SHAFFNER [protected]@carolina.rr.com

Moe's Southwest Grill delivery and service

We ordered delivery from Moes and didn't receive all our order. We called and were told that Moes doesn't have delivery, then we were told that the delivery driver was responsible for bagging the items we didn't get. Why would someone I was told doesn't work for Moes be responsible for bagging anything. The items we didn't get were the Salsa we ordered and...

Moe's Southwest Grill cashier charge

Moe's Southwest Grill the person handling the money was also handling the food without changing their gloves.

Hello, I went to Moe's on Saturday, 11/02/2019, around 5:50pm to get some Queso and chips. The store number is Morrow # 138, 1853 Mt Zion Rd, phone 770-968-6671. The host name was Teron on the receipt, but not sure if that was the person serving me. When I ordered, the girl who took my money, then proceeded to go and get my chips and queso without changing...

Moe's Southwest Grill service/ food

I placed an online order for 2 meals including extra meat on both. When I picked up the order the service was nice and friendly. When I got to the car and looked at my order I was disappointed. The food did not look good the lettuce looked wilted and I paid for extra meat but in one order it looked like barely any meat was placed in the bowl. The food...

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Moe's Southwest Grill employee

I'm truly not one to complain but felt I needed to on this. My mom & I visit this particular Moe's often as we shop close by. We have never had a problem here. We stopped in Sunday around 1:30pm. Upon entering we see one girl behind the counter on her cell phone giggling & smiling, she did say "welcome to moes with cell phone in ear. She got off after a...